En savoir plus sur Mango Practice Management

Mango Practice Management (formerly known as Mango Billing) is a cloud-based practice management solution that is a game-changer for professional service firms to automate processes for Time & Expense Tracking, Invoicing, Scheduling and Payments Processing. Key features include Due Date Management, Document Management System, Online Payments to include Credit Card and ACH Processing, a Practice Management Reports Center and other feature to streamline the management of your firm. Mango Practice Management works with CPA Accounting Firms, Bookkeeping Agencies, Consulting Firms, Legal Firms and any other business that needs to track and manage time effectively. It provides a complete 360-degree view of all Client information to include Invoice History, Payment History, Contacts, Note History, Email History, Engagement Management and more. The Appointments calendar integrates with Google Calendar letting you access appointments on any mobile device. Our Dashboards provide key information at a glance. Mango Practice Management is complete with a Client Portal to facilitate online payments handling all Credit Cards and ACH transactions. Documents can be shared in the Document Management System and are available to clients in the Portal. Clients can upload documents with customizable email notifications. All data is secure with full encryption during transfer and at rest. Pricing is available with a monthly subscription. We can import Clients, Open Invoices and Open Time Records (WIP) from your existing solution. Big and small firms are up and running in a half day or less. Our implementation and training is so streamlined, we don't charge extra for this service. Support is available via Phone, Email, Virtual Meetings and Live Chat.
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Mango Practice Management - Prix

Mango Practice Management n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Mango Practice Management est disponible à partir de 35,00 $US/année.

À partir de :
35,00 $US/année
Version gratuite :
Non
Version d'essai gratuite :
Oui

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Mango Practice Management - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,2
Fonctionnalités
3,9
Simplicité
3,9
Support client
4,3
MICHAEL
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/11/2020

Finally back with Imaginetime

I would encourage anyone to use and/or switch to this product. I used it many years ago and switched to a different company. That company sold out to a big corporate new owner and went to pieces, so I decided to try Imaginetime again and found that it had fully upgraded itself to doing all of the tasks I needed. And it was so nice to come back to the same friendly voices I got to know originally. Also, the pricing is very reasonable, support is easy to reach (and very knowledgeable), and the product itself works like it is supposed to! Again, there is a front end learning curve but that is common in this arena and well worth doing.

Avantages

We appreciate how it flows and accomplishes so much with ease. There is definitely a learning curve, but that is common with any seriously good software. The tech support is marvelous and really helpful.

Inconvénients

My errors! It would be nice if there were some pop-up boxes to warn you when, for example, I prepare a billing but forget to release any time!

Caryn
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 17/02/2022

Customer Service is the best I've ever seen

Imaginetime has the most incredible technical support support team I've ever experienced with any product. I have been a user since 2004, and they have never let me down, not once. They are extremely knowledgeable, quick to help, comprehensive, incredibly patient, and will help you with whatever questions you have, no matter how many times you ask. They are also very proactive when there are updates needed due to Microsoft glitches, and work around the clock to make sure you have no service interruptions. In 17 years I have never had anything but excellent technical support from Imaginetime, it is the number one reason I recommend their software over all others. I have always felt like they are a small business where every single person you talk with actually cares that you're happy with their product and able to use it to it's full potential. I recommend Imaginetime to every CPA I know!

Avantages

This software is written specifically for accounting firms. It does everything the big software companies do for a much lower price.

Inconvénients

It can be a little complicated at times, but their online help menu covers absolutely everything with incredibly comprehensive instructions.

Réponse de ImagineTime

Caryn! Thank you so much for the kind words. So glad we are able to partner with frm owners like you!

Répondu le 18/02/2022
Brenda
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 24/08/2021

Happy we made the move to ImagineTime!!!

Overall, I feel this has been a great product for us. It is awesome to be able to get files quickly and securely from my clients without using email. As well as sending them files quickly and securely - this has reduced the number of times clients have called me to resend the same information.

Avantages

ImagineTime is very user friendly and easy to get around in. I like that they are consistently making improvements to the software, especially adding the name of the client to the subject line when you get notifications of views/downloands and changing to the ability to create a custom template for signatures on the fly right from email (this is a gamechanger for me and makes it A LOT easier to use)!

Inconvénients

I would like to be able to search for clients and get to their client settings (right now, we can only get to the client workspace from the search function) because this is very cumbersome to have to flip page by page to find the client.
It would be helpful if we could run a report of any clients that are unassigned (no assigned staff), or a list by Assigned Staff so we can make updates as needed, etc.

Réponse de ImagineTime

Brenda, thank you for the kind words and great feedback about settings in search. I have had that request a few times and will make sure we get that done in the next couple of weeks!

Répondu le 25/08/2021
Sean
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
4

5
Publié le 06/07/2021

The only way to convey a tax return to a client.

We convey all of our tax return copies digitally through the Imaginetime Platform and feel secure that the end-to-end encryption is what our firm needed.

Avantages

I really appreciate how Imaginetime (1) stores files sent to client on the cloud platform and (2) encrypts the tax return for our clients to review. We started using the digital signature option this year during tax season with relative success.

Inconvénients

Needs more integration with softwares such as Ultratax and Quickbooks.

Alternatives envisagées 

Canopy

Pourquoi passer à Mango Practice Management

Ease of use, straight forward, up-front pricing. Great service!

Réponse de ImagineTime

Thanks, Sean! It is a pleasure to be working with you!

Répondu le 07/07/2021
Robert
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/11/2020

Comprehensive software that is reliable and easy to use

Imagine time has become part of our day-to-day operations. We have been using ImagineTime for nearly 15 years. We really enjoy the features contained in the software. Technical support has always been spot on and has resolved any issues we have faced.

Avantages

The ease of backing up the data and the ease of the day-to-day use.

Inconvénients

I would like to see a little more flexibility in the layout of invoices prepared out of ImagineTime for customers/clients. Flexibility would include fonts, sizing, layout, margins, etc.

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