Imagen

Avantages

Imagen transformed my life basically - in other words I got my life back!

Inconvénients

Their plans didnt work as well for me as i'd hoped however I appreciate thats not always possible

Avantages

We had identified a business limitation in how we were delivering marketing materials to our affiliates internationally. At the time we were using Media Shuttle which for our purpose had one major flaw - it was not customer friendly and files (videos) needed to be downloaded before the customer could view. In our field of content this was a major restriction and prevented many of our clients utilising the materials provided for the marketing of the content we supply. Imagen jumped out at us as a customer facing friendly solution which was easy to use from an admin perspective and also from the client side. From the date of launch we have received positive feedback from all customers and an increase in the use of the promotional assets. This has been a game changer for us. The technical and account support we receive from all of the team at Imagen is always fast and responsive. They really care about what they do and it shows.

Inconvénients

There has not been any aspect that we have not been able to improve or Imagen faciliate. The capability to group download has been implemented, further adding to the simplicity and ease of accessing materials and downloading them. We are now looking to further add themed pages to increase the customization of the portal. With the success of the international roll out the US team is now looking to implement in North America as their Affiliate Marketing Portal solution.

Avantages

The thing I love most about Imagen is how intuitive the software is. I started not really having a clue what I was doing and within a few days I understood exactly what the processes do/how to do things etc. Even now, if other colleagues are having issues with the software, 9/10 times they come to myself and usually I am able to figure out where they are going wrong and what's causing the issue.

Inconvénients

There is a few features which we do not make the most potential of I believe, but I am unsure how they would integrate into our business etc.

Avantages

Flexibility, easy of use, continual enhancements and partnership with the core product team

Inconvénients

While very good - Id like to see the product further enhance its reporting engine - right now im in-between GoogleAnalytics and the Imagen report but pulling this all together would be nice.

Avantages

After doing extensive research and trials, we decided to move forward with IMAGEN and it was the best decision! They are so great to work with, go above and beyond to meet our needs, are creative and innovative, and truly just a great experience. Their technology is just what we needed!

Inconvénients

we have not experiences any issues with the software yet.

Avantages

Imagen's ability to easily ingest media, customize metadata fields, create collections, and create subclips makes this an excellent tool for our experienced users and easy-enough tool for our less savvy users. At this moment, Imagen's capabilities far exceed our need, and we look forward to growing into the robust media management and delivery capabilities. Additionally, we've asked a number of times for feature requests and customizations, and the Imagen staff has been wonderful; many of these requests were handled quickly, and a few are on the docket for later implementation.

Inconvénients

Imagen is designed for businesses that deal in tremendous amounts of media. We're a smaller organization with less intricate sharing and distribution needs. We're still in our first year of using Imagen, and it's got more bells and whistles than we need. This can can make it complicated for those who aren't in the interface regularly. Additionally, most of our users simply need to upload media and quickly grab an embed code to place media on a website. The smart--though not terribly intuitive--privacy settings will require some extra assistance as we work with our less-frequent staff/students/users.

Avantages

The key to perfect usability is the metadata for each media record. So once this is all set up then it is a charm to use. Fast browsing & filtering through your media files, share with colleagues / business partners, and give different access to different third parties to watch/purchase/download.

Once you are familiar with the workflow and have acknowledged that it takes some time to invest in order to get the full potential out of the product, then it is very easy to use and gives you great opportunities to store, browse and distribute all your media files

Inconvénients

We are currently setting up a potential integration into our OTT platform. There are some technical details that need to be figured out first, but we are working on a solution.

The upload process can be a bit tiring, as the process is not as automated as we would prefer. If you only have 10-20 media records per event/week then that's no problem. We have around 400 per event, and metadata needs to be keyed in manually for them (some bulk metadata is possible). That's just an amount of work that has to be considered.

Avantages

IMG Replay has used Imagen for over 8 years for IMGReplay.com.
From our initial website, Imagen have also agreed new software contracts around the Endeavor group and directly with IMG's rights holders.
The product and Imagen company has changed and improved over that time too.
IMG Replay are very much part of the software idea and development process.
Imagen now have full e-commerce functionality which once we implement and make operational, will be transformative.

Inconvénients

The current storage architecture of IMGReplay.com prevents us and our users from experiencing the full features and functionality of the Imagen product. IMG and Imagen are aware of this and we are working together with Microsoft to achieve a fully cloud based website in 2021.

Avantages

Integration and start-up time for the project was smooth and efficient and there are rarely any troubleshooting issues to contend with. Given we have over 50 International broadcasters with many clients each traffic could be quite high and if it is the platform performs well under pressure.

Inconvénients

It is quite simplistic but that is what we wanted from it so far. Separate high speed downloading windows and simple project buckets might be beneficial for more bespoke client services.

Avantages

The timeline to get access to our footage has been the key. The Support team is great and really responsive. In terms of the portal the ease of use for admin - to manage users and groups etc - is great. The user journey and the help the team has given to build the user face has been great. We have a small team at the ITF working on the project and Imagen is helping us get the best out of the product.

Inconvénients

It seems slightly clunky when you don't want to give access to a client to download media, but they have several clips they want to download. Currently the administration have to initiate download on each one individually.

Avantages

Imagen es una plataforma muy interesante y en constante crecimiento. Permite el almacenamiento, administración y difusión de archivos. Pero la parte que más me gusta es poder realizar la edición de videos y compartirlos con otras personas, incluso el poder crear todo un curso online en video sin complicaciones.

Inconvénients

Aunque aún hay muchas funcionalidades que faltan añadir, Imagen está en constante mejora y eso se agradece.

Avantages

Gosto de todas as funções em geral amo os cursos onlines me ajuda bastante

Inconvénients

Nada a reclamar o aplicativo é nota 10 .

Avantages

Very suitable for the wide range of our potential users who are older people, some with dementia, whether living at home or in residential care homes or other organisations.

Inconvénients

Imagen have so far met our key needs and are willing to adapt the software when that is feasible.

Alternatives envisagées 

Pourquoi passer à Imagen

Avantages

The platform is intuitive and I've had very few clients who have needed anything more than a quick demo before using the platform themselves.

Inconvénients

Live analytics would be great to see as currently reporting is manual once we receive the weekly usage reports.

Avantages

The Imagen platform offers a great user experience for media clients to browse and download video content.

Inconvénients

Integration to the platform for customers is seamless. The only aspect I would like to see enhanced in future is live user analytics.

Avantages

They have an excellent team. They often send updates and fix bugs and add new features. It's easy to reach them when there's a problem.

Inconvénients

I think they are behind in the template part. They need to fix this situation asap. Other than that, there isn't much that I see missing, frankly.

Avantages

Ease of use / access and presentation. Product looks great

Inconvénients

Cost is high but service is great. Could be slightly cheaper

Avantages

Customization, ease of use, excellent customer support.

Inconvénients

A few features missing, but these have been noted by Image and are being deployed in later updates.

Avantages

Intuitive user interface and simple and easy to upload and organize the library.

Inconvénients

First couple of month when we started the servicer had some glitches but it was in the end solved thanks to the dedicated team at Imagen.

Avantages

without stress you can create and share your marketing videos without worry

Inconvénients

I find that the software lacks a template, which delays the creation even of simple videos

Avantages

The software is very easy to use, and easy to administer.

Inconvénients

There is limited functionality, batch download, and limitations as to what can be created with the widgets that are available.

Avantages

It's very simple to use, a very clean interface, and feature-rich.

Inconvénients

There could be more tools to make tagging easier - templates for regular uploads. Also uploading tools for clients with poor connectivity.

Avantages

Es altamente recomendable, pero le falta mejorar . Igualmente es muy bueno.

Inconvénients

No las tengo , es un software de multifunción

Avantages

It's totally professional, easy to use and with modern tools for research and sharing information. Moreover, the analytics tool is very useful and updated.

Inconvénients

Overall I am very satisfied. Concerning Images, I would suggest the platform to access other media libraries online such as Unsplash and FLICKR.