En savoir plus sur NetSuite

NetSuite est une suite logicielle de gestion d'affaire proposée en tant que service qui offre des fonctions ERP (Enterprise Resource Planning) et CRM (Customer Relationship Management). Il s'agit d'un package horizontal conçu pour un vaste éventail de secteurs. Le système NetSuite Financials peut s'intégrer aux processus de back-office, de ventes et de service des entreprises. NetSuite Financials comprend des applications de comptabilité financière, de reporting financier et d'analytique, de gestion des paiements, de gestion des commandes et de la facturation, de gestion de la chaîne logistique, ainsi que de gestion des stocks. Les informations financières de NetSuite sont accessibles via un navigateur web ou un appareil mobile. Le système se met à niveau automatiquement et inclut diverses options de personnalisation. NetSuite est une solution cloud qui peut s'exécuter sur de nombreux navigateurs web. L'outil prend en charge l'exportation de données aux formats de fichiers IIF ou CSV. La sécurité des données est assurée via le data center de NetSuite et les contrôles de sécurité intégrés de la suite.
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NetSuite - Prix

NetSuite n'est pas disponible en version gratuite. La version payante de NetSuite est disponible à partir de 476,00 €/mois.

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NetSuite - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
3,7
Fonctionnalités
4,1
Simplicité
3,8
Support client
3,7
Víctor
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : 501-1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
2
Support client
4

5
Publié le 14/11/2022

It is a great ERP but it is not for everyone

Accounting, Trasury. Reporting (but we ended up doing the reporting outside the ERP)

Avantages

Netsuite has a lot of potential when automating processes. It is a great ERP for big Companies or big startups.

Inconvénients

There is not much literature about netsuite or learning material. Because of this, you are trapped with Consultants. Sometimes you might get lucky but sometimes no. I had both experienceThe ERP is complex to implement. It has become popular in the startup world but it´s complexity does not make it ideal for everyone. Yes. the potential is great but you really need to do a good research before jumping to implement this ERP

Alternatives envisagées 

Odoo

Pourquoi passer à NetSuite

The potential of Netsuite when growing and to manage several entities from one place

Réponse de Oracle

Thanks for taking the time to leave a review, Victor! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Répondu le 18/11/2022
Joannie
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 22/11/2022

Overall a great accounting software for medium-sized businesses

Overall switching to NetSuite transformed our Finance team from data entry people to auditors. With most menial tasks automated or semi-automated, it freed up more time to audit our data and be more proactive with our accounting in general. Revenue management, which used to be a 100% manual, line-by-line nightmare, is now almost fully automated. Human errors were greatly reduced. Our sales opening process is almost fully automated thanks to the seamless Salesforce integration. Overall we are very satisfied with our switch.

Avantages

The Revenue Management feature is amazing, a bit tricky to understand but once you get the hang of it it saves a ton of time.Multi-subsidiary and multi-currency work extremely well. We have 8 different subsidiaries in 3 currencies and it's made our lives so much easier to have them all in one place, with automatic currency conversion and automated end-of-month eliminations.Having automations like monthly postings to our GL, amortization calculations for our numerous IT purchases and monthly subscriptions, and the great reconciliation tool has saved us a ton of time during month's end.Integration with Salesforce was a breeze with an out-of-the-box connector.Support is generally very knowledgeable, problems are quickly fixed and answers quickly answered. There is a great Help tool (SuiteAnswers) where we find an answer to most of our problems, as well as a very active Enhancements Requests database.

Inconvénients

Some features lack flexibility, like revenue recognition posting, but there are workarounds.User adoption can be slow because the system is very different from most mainstream systems, with it being so automated.Sales taxes management for Canada isn't totally adapted since they replicated American functionalities with Canadian codes, but there are also workarounds to this.

Alternatives envisagées 

Sage Intacct

Pourquoi choisir NetSuite 

We used to keep our accounting in four different software, with subsidiary eliminations being done totally manually. It wasn't scalable anymore and we needed a tool that would allow for more automation and less data entry as well as easier reconciliations between subsidiaries and currencies.
Utilisateur vérifié
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
3
Support client
1

1
Publié le 28/09/2022

Small Retail and Internet Businesses Beware

On paper things looked good. Two years down the road and I am running the company by gut instinct and need to overview every order to make certain it is covered. Inventory is a mess. Projections are not available. And COGS are often zero. ACS is a ripoff- most jobs were not completed within a quarter- and we still have hours remaining. Job not done? Too bad. Use ACS for install only and then bite the bullet after the first year. Their hourly charges are ridiculous. I am uncertain if Netsuite even remotely cares about small accounts- this is an 80K program. And it is costing us approx 200K yearly including lost revenue due to inventory, additional staff, and lost productivity. Language has been an issue. Even our quote from netsuite for renewal has needed careful overview. Finally we were instructed by netsuite to hire an outside party to get the jobs done that someone else could do. At $145 per hour. Fingers crossed. Netsuite assumed zero responsibility for anything. So, if you are a small business that is growing and changing reasonably quickly I would strongly urge you to seek another program. The program has kept our company dead in the water. For at least 18 months. My experience with Dynamics, which also has difficulties, was better with high functionality within 12 months. Needless to say, we are signing the contract with Netsuite but will switch once it is expires and we are more prepared. They simply do not provide adequate service to smaller businesses.

Avantages

I would assume it would be good if it worked. AS is the only functionality we have are additional integrations. Ones that cost 9K.

Inconvénients

Customer service is pretty awful. Jobs simply were not done. It was similar to playing the game telephone. While our rep is sympathetic they have little or no power to do anything.

Alternatives envisagées 

Dynamics 365

Pourquoi choisir NetSuite 

We felt it was necessary for growth of the company

Logiciel antérieur 

QuickBooks Online Advanced

Pourquoi passer à NetSuite

Previous experience

Réponse de Oracle

Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at [email protected] so we can connect directly with you on feedback.

Répondu le 03/11/2022
Rebecca
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 18/11/2022

One source of truth

Our move to Netsuite was very smooth and allowed for us to transition with no downtime. Support has been outstanding and the ability to customize ourselves has been invaluable as we continue to make it our own.

Avantages

NetSuite provided our once disjointed business with one single source of truth. All users now have access to an all around view of our customers making business decisions easier and allowing information to be readily available real time.

Inconvénients

The standard inventory module is very standard - while allowing for multiple warehouse locations, item/bin location reporting can be tricky to create without advanced module.

Alternatives envisagées 

Accounting Seed et SAP Business One

Pourquoi choisir NetSuite 

Our systems were not integrated which required a lot of duplicate entries and mismatched information. Out teams only had part of the picture.

Pourquoi passer à NetSuite

Netsuite could be a single source of truth for us - and met all of our business needs in one package.
Charles
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 201-500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 22/11/2022

Limited QuickBooks Journey to Robust NetSuite

Avantages

We have investments in various business arenas (Hospitality, Restaurant, Aviation, Real Estate, Ranches, Home office) and some are intercompany, others are not, but require combined statements. NetSuite allows us to set up the subsidiaries with the proper rollups and consolidation/eliminations, while providing the drilldown process to reconcile any differences, if needed. Moving to NetSuite enabled us to enhance the previous business processes and create process efficiencies/ financial transparencies.

Inconvénients

Integration with the previous business processes was difficult, not due to NetSuite, but the lack of standardization/harmonization of data management, Chart of accounts. i have a short list of issues that have been brought to my attention from the users, but these result from the fact we look at 130 plus subsidiaries in one report and the first column with the GL account reference does not freeze, like in an Excel worksheet (solution = download data into a worksheet).

Alternatives envisagées 

Sage Intacct et SAP Business One

Pourquoi choisir NetSuite 

needed to have a system that would allow a full consolidation/elimination financial and the process to do this with Quickbooks was an excel worksheet with 130 plus financials, not very efficient.

Logiciel antérieur 

QuickBooks Desktop Enterprise

Pourquoi passer à NetSuite

Cost and capabilities of NetSuite

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