En savoir plus sur EmailOctopus

EmailOctopus est un logiciel d'e-mail marketing qui aide les entreprises à concevoir, lancer et gérer des campagnes d'e-mails personnalisées grâce à des modèles personnalisables et un éditeur par glisser-déposer. Les entreprises peuvent utiliser la fonctionnalité d'automatisation pour planifier des campagnes d'intégration et de drip marketing ponctuelles pour envoyer des e-mails de bienvenue ou partager des newsletters et des offres. EmailOctopus permet aux spécialistes du marketing d'intégrer des formulaires personnalisés dans des sites web existants pour recueillir les données des clients. La plateforme permet aux administrateurs de catégoriser et de stocker les données des abonnés dans un référentiel et d'envoyer des e-mails à des contacts en fonction de leur sexe, âge, emplacement géographique ou d'autres préférences. De plus, les responsables peuvent obtenir des informations sur les performances des campagnes en suivant les taux d'ouverture, de clic et de rebond via des rapports et des analyses. EmailOctopus prend en charge l'intégration à diverses applications tierces telles que Salesforce, SurveyMonkey, Shopify, Eventbrite et bien plus via Zapier. La solution est disponible sous forme d'abonnements mensuels basés sur le nombre d'abonnés et l'assistance est assurée via une FAQ et un service d'assistance en ligne.
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Vidéo de EmailOctopus
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EmailOctopus - Prix

EmailOctopus est disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de EmailOctopus est disponible à partir de 9,00 $US/mois.

À partir de :
9,00 $US/mois
Version gratuite :
Oui
Version d'essai gratuite :
Non

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Parcourir les avis sur EmailOctopus

552 avis sur 552
Classer par :
Brayan
Brayan
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
3
Support client
4

5
Publié le 21/01/2023

My experience about emailoctopus

Avantages

La facilité d'utilisation m'as le plus satisfait

Inconvénients

Le prix est un peu plus cher fallait mettre un prix plus accessible à tous

Artreice
Artreice
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/01/2025

EmailOctopus is the best for people who are started to build an email list

I love using EmailOctopus. It fits my business and also my budget.

Avantages

I love that I can make templates and use them over and over. I also like that I can schedule my emails in advance.

Inconvénients

I do not that it is not a full calendar layout to see how my emails are scheduled.

Alternatives envisagées 

MailerLite

Pourquoi choisir EmailOctopus 

It was to expensive to use. I to find something within my budget

Logiciel antérieur 

Constant Contact

Pourquoi passer à EmailOctopus

The cost of each service was not in budget either.

Réponse de EmailOctopus

Thank you for reviewing us, Artreice. It's great to see that reusing templates and scheduling campaigns work nicely for you. A calendar view of your scheduled campaigns would definitely be a nice touch – I'll add it as a feature request! Thanks again for recommending us. 💜

Répondu le 15/01/2025
Mindy
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/02/2025

Fantastic newsletters!!!

Very positive. I came over from GoDaddy whose newsletter is complicated and limited. They make you look really good. You should send them a thank you letter. I was with Mail Chimp before that and for some reason they started to want to charge me. I don't even have 200 emails yet it doesn't make sense to pay. I have been really impressed with y'all and am truly grateful for your service.

Avantages

I like that it's intuitive and easy to figure out how to use. I am also really impressed by being able to see who opened it, who clicked through and the times. I have told a few friends about this.

Inconvénients

I haven't been able to figure out how to move the landing page to my website yet and I don't like the button to sign up being purple. It doesn't go with my website colors.

Alternatives envisagées 

Zoho Campaigns

Pourquoi choisir EmailOctopus 

Their website builder only allows three segments of text. If you write a sentence and double space to start another they call that a different segment. Their website builder also doesn't allow you to copy from one source and paste into it. It is set up to be a picture book with no captions. Someone that like comic books designed it.

Pourquoi passer à EmailOctopus

It was a trial or error thing. I was so frustrated with GoDaddy when I was looking that I didn't have a lot of patience. There was one other I tried between GoDaddy and Octopus but I don't remember the name. I had researched a lot before going to GoDaddy. It started to get complicated and I have mild ptsd from dealing with GoDaddy so I quit and moved on. Whoever created EmailOctopus seems to actually think about things and tries to make it easy to use. Thank you!

Réponse de EmailOctopus

Hi, Mindy! First of all, you deserve a medal for the most candid review 💜 Thank you so much for your kind words! We're thrilled to hear that you're enjoying how intuitive and easy EmailOctopus is to use, and it's great to know that our reporting features are helping you understand your audience better. We really appreciate you spreading the word to your friends, too!

When it comes to adding a landing page to a website – please reach out to our support, and we'd be happy to give you a hand with that (as well as adjusting its colour scheme). You may actually be better off using a sign-up form instead – we'll talk you through it!

We’re honestly glad you found a simpler and more flexible alternative after your experiences with GoDaddy and MailChimp. It’s feedback like yours that motivates us to keep making EmailOctopus as user-friendly as possible.

Thanks once again for your excellent review and for choosing EmailOctopus. We're grateful to have you on board!

Répondu le 12/02/2025
Rachel
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
2
Simplicité
4
Support client
2

1
Publié le 22/02/2024

Not Impressed due to lack of deliverabilaty and one poor customer service rep

Yuck. I am bummed, but the customer service was lacking, regardless of a free account or not. As a small, volunteer-run nonprofit, we are frugal, and apparently not paying equates to a not good experience.

Avantages

The initial customer service was just fine, but when inquiring about bounce-back rate, the individual responding was simply "icky".

Inconvénients

We experienced an extremely high deliver-ability issue, when we had zero with the previous platform.

When inquiring about the drastic swing between the two platforms, I was met with extreme disrespect by the customer service agent, [sensitive content hidden], who proved that he is simply not a good person. While I had positive experiences with other reps, he proved to not be one of them.

Any organization would be curious about why there was such a large swing in numbers, in post-actively reading reviews, lack of deliver-ability was a constant.

Réponse de EmailOctopus

Hi there,

Thank you for taking the time to feedback.

At the time we reviewed the bounce rates and we confirmed, via email, that these were hard bounces as a result of importing "Cleaned" contacts from your previous provider, Mailchimp. Cleaned contacts are contacts who have previously hard bounced or marked your emails as spam.

As a result, you had a high hard bounce rate (but otherwise strong open rates).

I appreciate poor results are frustrating and we are happy to help where we can. However in some instances we need to limit the support we can offer, particularly on our free plans, where our repeated recommendations and guidance aren't followed.

Wish you the best with your new platform.

Répondu le 14/03/2024
Lisa
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 01/12/2024

Simple and Efficient Email Marketing Tool

My overall experience with EmailOctopus has been positive. It offers great value for the price, and its simplicity makes it easy to navigate for beginners while still offering enough features for more customization and functionality. I would definitely recommend it to anyone looking for a cost-effective, no-fuss email marketing solution that allows for the creation of multiple newsletters and mailing lists and gets the job done efficiently.

Avantages

What I like most about EmailOctopus is its user-friendly interface and overall affordability, especially for smaller businesses or individuals just starting with email marketing (like me). The Free Plan gives room for building up to 2,500 subscribers and 10,000 emails per month before asking you to upgrade for a low monthly cost. I find this to be a very obscure feature amongst their competitors - and it is extremely fair, as it gives a ton of value and doesn't put the new user on a time clock to expand readership in order to benefit from that value. The platform also offers a robust set of features, including easy list management and automation tools, all while being more budget-friendly compared to many other email marketing services (the first paid tier starts at $9/month for 500 subscribers and the price is on a sliding scale that takes both subscriber count and email frequency into account). This demonstrates to me that I'll be able to adjust my account according to personalized need as I grow. The integration with other platforms makes it flexible and adaptable to various needs. I'm able to connect my lists to Payhip very easily.

Inconvénients

So far I haven't noticed much of a downside. I'm able to easily brand my mailings, create new newsletters and mailing lists, connect to various services for easy integrated use, and I seem to have a lot of control over design even on the free plan.

Alternatives envisagées 

Zoho Mail

Pourquoi choisir EmailOctopus 

I found Mailchimp to be much too complicated and cluttered, which caused me confusion at times. Also it was quite limited for the free option.

Pourquoi passer à EmailOctopus

I still use Zoho, but on the free plan right now, which means it is very limited in functionality.
Arielle
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 18/02/2025

Great email marketing platform!

Our marketing team loves this tool! It has helped us to remain in contact with our audiences and segment our messaging to them much more than would have been possible for our team before.

Avantages

It's easy to use. Good user interface. Allows us to maintain email list and send branded email quickly at low cost. Works as a very basic CRM which is enough for our current needs. For a nonprofit with limited budget this tool fulfilled all the base necessities we needed without breaking the bank. Customer support is top notch and very responsive and helpful

Inconvénients

The template/email editing software can be a little nightmarish sometimes, there is no back button making editing cumbersome. It also lacks some of the more advanced reporting, analytics, and segmenting features in more expensive tools--but hey you get what you pay for!

Alternatives envisagées 

ActiveCampaign, MailerLite, SendGrid, Hootsuite et AWeber

Pourquoi passer à EmailOctopus

Had nonprofit discount, best price for our needs, included pop-up and automation support

Réponse de EmailOctopus

Thank you so much for your thoughtful review, Arielle! We're thrilled to hear that EmailOctopus has been an excellent fit for your nonprofit and that you're finding it easy to use while staying within budget. We take pride in offering responsive support, so it's wonderful to know you've had a positive experience there!

We appreciate your feedback on our editor and reporting features. Improving our users' experience is a priority for us, and we’re always working on ways to make editing smoother. We'll also keep your comments on analytics and segmentation in mind as we continue to develop the platform.

Finally, it's fantastic to hear that your marketing team loves us, too, and that we're helping you stay connected with your audience. Thanks again for choosing EmailOctopus – we're grateful we can support your mission. 💜

Répondu le 03/03/2025
Angelique
  • Secteur d'activité : Rédaction et correction
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/01/2025

Highly reccommend Email Octopus

Overall I have found EO to be great value, user friendly, and enjoyable to use.

Avantages

Once you get the hang of it, it's very easy to use and I haven't found anything with a better cost for what is offered - which is ultimately everything.

Inconvénients

It did take me a little while to get the hang of it - not because it's difficult but because it was so obvious I kind of missed it. But by my second newsletter I had it sorted.

Réponse de EmailOctopus

Thank you for reviewing us, Angelique. It's a pleasure to see that you find EmailOctopus user-friendly, enjoyable to use, and great value. We're proud to support emerging and established writers in their journey, so I hope we'll be able to help you reach your marketing goals. We're here if you need anything along the way! 💜

Répondu le 28/01/2025
Josh
  • Secteur d'activité : Médias en ligne
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 04/02/2025

Efficient, productive, simple email marketing

Very good. I recommend to any marketeer or small/medium business as a less bloated alternative.

Avantages

The product allows my business to send 50k+ emails a month, for a low monthly cost. I like the simplicity. Other senders are bloated and high cost. The product has similarities to my own business, british, simplicity, and well built.

Inconvénients

The only thing I would change is the ability to send to multiple lists at a time / with de-dupping. But no biggie.

Réponse de EmailOctopus

Hi Josh – thank you for the kind words. We're thrilled to hear EmailOctopus aligns with your values of simplicity and quality. Keeping things simple and affordable is at the heart of what we do, so it's great to know that's working well for you. Regarding your feedback about lists – this is something we aim to tackle later this year, so hopefully your list management experience will improve shortly. If you ever need anything, we're here to help. Happy emailing! 🐙

Répondu le 07/02/2025
Nicole
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 20/01/2025

Very recommanded

Working with emailoctopus is fun and easy

Avantages

it is fun to work with. Very easy to create a newsletter, very easy to understand the different parts. My first attempts with campaigns went smoothly. The price plan is fair

Inconvénients

there is only one difficulty: changing the layout, i.e. moving a picture to another place

Alternatives envisagées 

Brevo

Pourquoi choisir EmailOctopus 

1. data protection (I want that servers are in the EU) 2. there was no free plan and I started now with a smaller audience

Pourquoi passer à EmailOctopus

Not user friendly (I work for an other project with this). Very small data storage

Réponse de EmailOctopus

Hi Nicole – thanks for taking the time to review us and for the excellent rating 💜 We're happy to hear the campaign creation process has been so smooth for you. If you're having trouble moving images in your template, just drop us an email or reach out to our support on chat, and I'm sure we'll be able to help you get it sorted ;)

Répondu le 28/01/2025
Rob
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 31/01/2025

A Great product

It can be used for range of things, not just mail-outs. We also now use it for our Membership records to reduce duplication and error and for Member Communication, not just News to a wider community.

Avantages

Initially the user base for a free product, then the flexibility when paying for the next level.

Inconvénients

Nothing really, it is is great product that I would recommend.

Alternatives envisagées 

Sender et Zoho Mail

Pourquoi choisir EmailOctopus 

Cheaper and more flexible. Also, based in Europe

Pourquoi passer à EmailOctopus

EmailOctopus provided the Best overall offer for our needs as a Non-For-Profit Association

Réponse de EmailOctopus

Hi Rob, thanks so much for your review. We're happy to hear EmailOctopus is working well for your non-profit. Flexibility and affordability are exactly what we aim for, so it's great to see they resonate with you. We really appreciate your support and recommendation. If you ever have any feedback, let us know.

Répondu le 04/02/2025
Sage
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 14/01/2025

Happy customer!

Very satisfied. I work in the design and marketing sphere, so I always recommend EmailOctopus as a budget-friendly option for clients.

Avantages

Fantastic pricing, easy-to-use, and simple!

Inconvénients

Honestly, not much. Some of the other builders are perhaps more advanced or "pretty," but there's not much you can't do on EmailOctopus.

Alternatives envisagées 

Constant Contact

Pourquoi choisir EmailOctopus 

Cost, mostly. MailChimp is great, but the cost for small businesses and organizations got too high.

Pourquoi passer à EmailOctopus

Cost. Also has others recommend it that I know.

Réponse de EmailOctopus

Thank you for reviewing us, Sage. But more than anything, we appreciate you recommending us to your clients. We're a relatively small email marketing platform, so word of mouth still makes a big impact on our growth. We're glad that you enjoy using EmailOctopus – thanks again for recommending us 💜

Répondu le 15/01/2025
Georgia
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 02/12/2024

Easy to use, affordable product

I switched from Mailchimp to Email Octopus last year and have been very happy with the change. It's more affordable and it has all the features that I need. It's easy to create campaigns and add new subscribers.

Avantages

It's extremely affordable! It's also very user friendly. It's easy to make and send campaigns.

Inconvénients

I had a little bit of trouble verifying my domain at first but was able to figure it out.

Alternatives envisagées 

Constant Contact

Pourquoi choisir EmailOctopus 

It was getting very pricey and the price kept going up.

Pourquoi passer à EmailOctopus

It was the most affordable and straightforward. And it had a good free trial.

Réponse de EmailOctopus

Hi Georgia,

What a fantastic review, thank you so much for taking the time to share your experience. It's great to see that our price point and feature set match your needs. At EmailOctopus, we focus on making our product simple and affordable so that anyone can stay in touch with their subscribers.

Let us know if you need anything along the way ;)

Magdalena
Customer Success Manager

Répondu le 11/12/2024
Lynda
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 19/08/2024

Glad I found EmailOctopus

I'm very happy and have already recommended the site to someone else having to leave Madmimi.

Avantages

Even though it has been a stiff learning curve from my previous ESP (Madmimi), I've been able to quickly set everything up. The support has been top notch!! Honestly, the learning curve isn't because of anything on EmailOctopus's side but me having learned an entirely different and older system. The help articles and the chat feature has been nothing less than amazing.

Another HUGE benefit and why I ultimately choose EmailOctopus was the price. For a small business owner in this economy, I needed to stay in a certain price range and EmailOctopus gives me everything I need (and what the more expensive sites offer) without the huge price tag. That's why I've already recommended the site!!

Inconvénients

I've had to work through in my mind how to create the correct 'tags' and then learn to 'segment' my list. Once that was accomplished, learning to set up an automation took a bit but again, the help articles were there to help.

Alternatives envisagées 

Constant Contact et MailerLite

Pourquoi choisir EmailOctopus 

Madmimi is ending their service at the end of August 2024

Pourquoi passer à EmailOctopus

Price and options were the main two reasons!

Réponse de EmailOctopus

Hi Lynda,
Thank you for taking the time to review EmailOctopus. Switching to a new Email Service Provider is always a big commitment, so I'm happy to hear we turned out to be the right one for your business. Our support team is always on hand to help, so feel free to reach out if you need anything at all along the way. And we're also really glad you found us ;)

Thanks again for recommending us!

Répondu le 27/08/2024
Devin
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 19/07/2024

Excellent solution for managing email campaigns!

Avantages

The free option to start out with EmailOctopus is a very good choice to start out with. It enables you to see the functionality and send a good amount of emails before committing to a paid plan (if you need one). We have used a couple different options for email marketing, and EmailOctopus was the best all-around that we tried.

Inconvénients

EmailOctupus seems to have fewer email templates than some of the other providers, however - the ones they have fit our needs perfectly.

Alternatives envisagées 

Constant Contact

Pourquoi choisir EmailOctopus 

Rising costs of wix - very low message caps.

Pourquoi passer à EmailOctopus

We chose EmailOctopus based on it having a solid overall functionality that fit our needs, as well as competitive pricing.

Réponse de EmailOctopus

Hi Devin – thank you so much for taking the time to review us! It's wonderful to hear that EmailOctopus stands out among the competitors you tested ;) I do have some good news, too: we're planning to add many more templates to our library in the next few months, so you'll definitely get more options! Thanks again for recommending EmailOctopus.

Répondu le 26/07/2024
Koen
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 31/07/2024

Would recommend this to my friends

great support and link clicks analytics works well

Avantages

the freedom in free plan allows you to explore all features in EO

Inconvénients

I mean the interface is great but could use some refreshment. Like Manychat's automation interface

Réponse de EmailOctopus

Thanks for your review, Koen. Happy to hear our support and analytics work well for you. I noticed you mentioned you'd like a refreshed editor – we're actually working on revamping many parts of our interface, so hopefully, it'll be more intuitive to use ;) Thanks again for recommending us!

Répondu le 07/08/2024
Ruth
  • Secteur d'activité : Rédaction et correction
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/05/2024

Easy, professional service with great support.

Easy to use with great support pages to help me switch over initially and then to continue to make my email campaigns the best I can make them.
I'd recommend EmailOctopus to anyone who's unfamiliar with setting up email subscriptions. But it's great to anyone really, no matter the level of experience.

Avantages

The ease of making up an email to send out to my subscribers. EmailOctopus isn't the first service I've used over the years, but it's by far the easiest one to navagate.

Inconvénients

It can get pricey when you need to upgrade. But that's pretty much true across the board these days. And you do get what you pay for.

Daniel
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
3

4
Publié le 03/09/2024

Sincere Feedback on Email Octopus

So far I’ve been using email octopus which was recommended by carrd.co and it has been great. I haven’t had any issues with my emails except most times automated emails on Apple mail goes to junk folder

Avantages

Easy template customization and Automation.

Inconvénients

API Key being hidden. That’s the only problem I have because, most times I forget where it was saved and then have to create another key.

Réponse de EmailOctopus

Hi Daniel,
Thanks for reviewing us, I'm glad to hear you find EmailOctopus to be less complicated than the competition. Happy to clarify the points you mentioned – we only display API keys at the point of creation for security reasons. Indeed, we recommend saving it somewhere on your device in case you need it in the future. When it comes to inbox placement issues in Apple Mail – we'd need to look into your setup to see what could have caused it. Please reach out to our Customer Success team and we'll be happy to help!

Thanks again for recommending us.

Répondu le 10/09/2024
Jay
  • Secteur d'activité : Relations publiques et communications
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 12/12/2024

Easy, helpful, and very reasonably priced!

I've tried email marketing platforms that were expensive and much more difficult to set up. EmailOctopus has everything you need, in a very clean user interface and very reasonable pricing.

Avantages

Email Octopus is SO EASY to use. I had campaigns up and running quickly, and I have very little prior email marketing experience.
Easy, but still powerful, with great reporting, and outstanding customer service (the product didn't need help, I did).

Inconvénients

I honestly can't think of any cons. Some may not like that there are fewer design templates than some email marketing systems provide. Personally, I consider that a plus, as there's less to wade through. Plus, it's quite simple to design your own.

Alternatives envisagées 

Constant Contact et AWeber

Pourquoi passer à EmailOctopus

Ease of use and cost. Had everything I need, and more.

Réponse de EmailOctopus

Hi Jay,

That's some excellent feedback, thank you for sharing it! I'm thrilled to hear you find EmailOctopus easy to use, it's in our top goals every year ;) Indeed, it's meant to be simple to create customised templates, but we're actually rolling out dozens of new designs every few weeks, and there are now over 60 inspirational templates you can choose from.

Thanks for recommending us and you know where to find us if you need anything along the way 💜

Magdalena
Customer Success Manager

Répondu le 17/12/2024
Mark
  • Secteur d'activité : Sports
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 05/08/2024

I'm a fan of emailoctopus

Avantages

It has been easy to use and more user-friendly than MailChimp.

Inconvénients

I would like to have more design options for the newsletter. In particular, I'd like to see more fonts available and be able to embed, rather than link, videos.

Réponse de EmailOctopus

Hi Mark, thanks for leaving us a review. Happy to hear you find EmailOctopus easy to use – this was definitely one of our main goals! Regarding your feedback on design options – we're actually revamping our editor as we speak, and you'll see some more options very shortly. That said, when it comes to the features you mentioned, our limitations are not arbitrary – they are dictated by the constraints of how emails are rendered in mailboxes. For instance, most web fonts only work in fewer than 50% of mailboxes, so even if we were to add them, they wouldn't render in the email you send to your subscribers. Similarly, with video content – most email clients don't support rendering videos directly in the mailbox, and they would open them in a new tab anyway. So to avoid display and deliverability issues, we follow best industry practices. However, we keep our eyes peeled for any updates, and if more email clients start supporting those options, we'll definitely look into adding them, too ;)

Répondu le 12/08/2024
Sharon
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 04/08/2024

Easy, Efficient and Most Importantly - it works!

I think this is one of the best-kept secrets in email marketing.

Avantages

Easy to work with, easy to add an opt-in form

Inconvénients

It has been very easy for me here. Could be because I have worked through kinks in other similar programs.

Réponse de EmailOctopus

Hi Sharon, thank you for reviewing EmailOctopus! Glad to hear you're happy with our simplicity and features. We'd love to help more users like you, so please don't keep it a secret ;)

Répondu le 12/08/2024
Danny
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
5
Support client
4

4
Publié le 29/08/2024

Great for events and mailing lists

Very easy to schedule and send emails, and a simple, user-friendly experience which I'd recommend to other organisations who use mailing lists.

Avantages

It's user friendly, and it's free. I found out about EmailOctopus when Mailchimp started charging extortionate fees for having 1500+ subscribers. Email Octopus was a great alternative.

Inconvénients

Some of the features are still a little basic, so I look forward to some new and improved design options in the future (fonts, shapes, etc)

Réponse de EmailOctopus

Hi Danny, I'm happy to hear that our price point and simplicity turned out to be a match for you! We're constantly working on improving our platform, so if you have any feature requests, please reach out to our support, and we'll be happy to add your +1 vote ;) Thanks for recommending us.

Répondu le 06/09/2024
Mmoham
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 20/12/2024

Modern day emails marketing tool.

Implementation of the software has enabled us to keep track of all email related activities and enhance segmentation.

Avantages

Unlike other email marketing softwares,EmailOctopus guarantees high conversion rates.

Inconvénients

Email templates of the product are not customizable.

Réponse de EmailOctopus

Thank you for reviewing EmailOctopus, Mmoham. It's great to see you're happy with your conversion rates. Regarding our templates – they're indeed fully customisable, please reach out to our support if you have any issues with it and we'll be happy to help!

Répondu le 24/12/2024
Fabiola
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 10/12/2024

Simple solution for creatives dipping their toes into the world of email newsletters

As an artist, I've been having a great time growing my first mailing list using EmailOctopus. It's simple and easy to use, so I can spend more time on what matters (creating art), and you don't have to spend money just to start out. I'm also very fond of the fact EmailOctopus respects the privacy of my followers. It really helps build trust with my audience.

Avantages

It's free to start, easy, and respects the privacy of my followers.

Inconvénients

Sometimes, the UI for designing the newsletters is a bit clunky, especially when dragging and dropping blocks.

Réponse de EmailOctopus

Hi Fabiola,

Thank you so much for your thoughtful review! We're absolutely thrilled to hear that EmailOctopus is helping you grow your mailing list while giving you more time to focus on your art. It's wonderful to know that our simplicity and respect for privacy resonate with you – trust is such an important part of building relationships with your audience, and we're honoured to be a part of that journey.

Let us know if there's anything you need along the way 💜

Magdalena
Customer Success Manager

Répondu le 12/12/2024
Rory
Rory
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
4

4
Publié le 04/06/2024

Good via console and API

They have been good to work with and their product is of very good quality. The end result of the emails produced is clearly the most important and these are very good. There has been one price increase during the few months that I have been with them.

Avantages

We use the Connect features to use our own sending infrastructure, whilst Email Octopus handles list management for us. The API is just about enough for what we need from it but has been very quick to integrate with our applications. The email design features are good, and the end result of mails to customers is great.

Inconvénients

Unlike some of the larger providers, there is no first party API SDKs available for PHP/Laravel. However, there is enough community engagement to make 3rd party ones which work well, and looking at the underlying API it would be straightforward to make your own.

Leijla
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 30/09/2024

Great, I've been with them for years

I've been with Email Octopus for years and I recommend it to other solopreneurs. It's easy to get started and I find that the product can grow with you. It's not overwhelming with too many options to begin, but as you get more advanced with email marketing, you can use more advanced techniques.

Avantages

Extremely affordable and beginner-friendly email list

Inconvénients

Ability to change email behavior based on *which* link is clicked.

Réponse de EmailOctopus

Thank you for your lovely review, Leijla! We're glad to hear that our price point and simplicity work out well for you. We noted your feature request related to actions based on a specific link clicked – we indeed hope to add this option down the line ;) Thanks again for trusting us for so many years and for recommending us – we're here if you need anything!

Répondu le 09/10/2024
552 avis

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