Smartwerks_USA is a point of sale and accounting software application. It is best suited to small and midsize specialty retailers like mattress stores, gift shops, patio stores, and jewelry stores. Key features include point of sale and accounting, purchase order management, inventory management and checkout.
Transactions and reports are updated in real time, and reports can be exported as PDFs and emailed as attachments. Inventory can be imported from a user’s spreadsheet and items can be bar coded for checkout. A referral program tool encourages word of mouth marketing from customers.
Users can adjust the general ledger to their companies’ specifications. As a cloud-based application Smartwerks_USA is accessible in multiple locations. Owners and managers can log in remotely, and users can give accounting departments remote access to perform accounting procedures.
Smartwerks_USA is a java-based software application that is compatible with Windows XP, Windows Vista, and Windows 7.
Zane C. Secteur: Meubles Nombre d'employés: 2-10 employés
Highly recommended for anyone looking for a reliable and affordable POS system.
It has all the important features a small or medium size business such as my would need. Mattress Savvy signed up with Smartwerks two years ago and it's been completely reliable and affordable. I am also pleased to see that the programmers are willing to listen to ideas and experiences of the customers, when it comes to requesting certain features be added to the software it definitely builds confidence knowing the company is there beside you every steep of the way.
I would love to be able to, switch between Transaction Type WO (work order) Take With or Delivery even after ticket is created, for example some customers change their mind and decide to pick up the order instead of having it delivered after ticket is created, but I don't believe switching the Transaction Type is possible once ticket is created.
Ann A. Secteur: Vente au détail
We were looking to computerize the inventory/POS functions for a small Judaica Shop that resides inside The Community Synagogue in Port Washington, NY. The shop sells various religious and holiday items to the synagogue members and is staffed by volunteers (who have day jobs). We were looking for a system that was straightforward, easy to use and "sized right" for our small shop. From our very first conversation with the sales team at Smartwerks, they understood our needs, our inexperience with a computerized system and our budget constraints. He was very patient with us as we ask numerous questions, but we realized quickly that this simple yet effective system was the right choice for us. Our dealings with Smartwerks have been smooth and pleasant. Our account executive has been very responsive to our questions and the staff is always willing to provide guidance and answers to our various "start up" issues.
We have not had any profound negative dealings with the vendor. Two "wish list" items relating to the Smarkwerks product are:
1. The ability to put two prices on the sales tickets: an MSRP and "our price." Because we discount most items in the shop, we would like to highlight that discount either on the sales ticket or the sales receipt.
2. Be able to print more reports from the system, most notably the "Advanced Item Search". This is such a great report and it would be made even more valuable if it could be printed and used as a reference when reviewing the stock on the shelves.
I think that each potential client has unique needs. It's important to make a list of these special considerations and make sure that any potential software provider is adequately providing solutions to your issues. We were interested in a system that is simple and easy to learn.