En savoir plus sur Coupa

La suite cloud native d'applications de gestion des dépenses professionnelles de Coupa permet aux clients d'obtenir une visibilité et un contrôle sur leurs dépenses et leurs chaînes d'approvisionnement. Les clients bénéficient d'un processus de bout en bout qui contribue à favoriser la collaboration entre les responsables des achats, de la finance, de la trésorerie, de la conformité et de la chaîne d'approvisionnement pour aider leurs entreprises à dépenser plus intelligemment, à atténuer les risques, à respecter les engagements ESG (environnementaux, sociaux et de gouvernance) et à améliorer la résilience. Une approche de plateforme unifiée offre convivialité et flexibilité, libérant le service informatique des personnalisations et des intégrations complexes pour aider les dirigeants à atteindre ces objectifs. Coupa permet à tous les membres de votre entreprise, ainsi qu'à vos fournisseurs, de mener toutes leurs activités de dépenses professionnelles en un seul endroit. Ils peuvent alors : ● Optimiser la gestion des déplacements et des notes de frais : avec réservation, suivi continu des prix, reporting des dépenses et remboursements des employés ● Collaborer avec les fournisseurs : commencer par les millions de fournisseurs qui effectuent déjà des transactions numériques et engager les autres sans frais et avec une visibilité instantanée sur les bons de commande, les factures et le statut des paiements via la plateforme pour des relations plus efficaces ● Atténuer les risques : gestion complète des risques tiers à de nombreux niveaux de la chaîne d'approvisionnement, surveillance continue des risques et des performances par la communauté et détection de fraude en temps réel ● Gérer électroniquement l'ensemble du processus source-to-pay : de l'analyse des dépenses à la vérification des risques, en passant par le sourcing, la sous-traitance, les achats, la facturation, les programmes de fonds de roulement, les paiements digitaux et les rapprochements automatiques, couvrant tous les types de biens et de services, le tout sur la même plateforme unifiée ● Optimiser la chaîne d'approvisionnement : possibilité de modéliser l'ensemble de la chaîne logistique en tant que "jumeau digital" et de passer à la conception continue
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Coupa - Prix

Coupa n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de Coupa est disponible à partir de 2 500,00 $US/mois.

À partir de :
2 500,00 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Non

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Coupa - Avis

Note globale

4,0
Donnez votre avis !

Évaluation des fonctionnalités

Rapport qualité-prix
3,7
Fonctionnalités
3,9
Simplicité
3,8
Support client
3,8
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Tous les avis sur Coupa

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109 avis
Garth
Garth
  • Secteur d'activité : Production audiovisuelle
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 16/07/2020

Things to be aware of for new users

Overall my experience has been fantastic! I am beginning to get reporting at a detailed level that I've never had, I enjoy the audit trails and Audit oversights

Avantages

Super powerful package. We have a Procurement module, SIM (Supplier Information management), Sourcing, AI. This is an extremely powerful and well-orchestrated product. We had a very knowledgeable implementation team from Coupa which to really great job discovering on identifying what we needed due for the setup. We've been using this product now for about 4 months and now implementing a second affiliate company without much assistance from Coupa and it's going pretty well.

Inconvénients

Beware that systems integration is much more complex than anyone tells you it is. Its been four months since go-live, And we are still having problems with integrating to oracle. Some may read this review think that this is a problem with the implementer, some of it may be. Specifically, we are struggling with the supplier integration and though we have weekly calls, we are still having problems. So just wanted to be aware we were made to believe that Integrating was done all the time and has never been a problem

Dilip
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 04/12/2024

My experience with Coupa Tool

I have been using Coups for almost 3 years. It is very User friendly and simple to use. As I have mentioned, To claim any travel expense, we need to create a report and submit. For that first we need to click on "Travel & Expenses" button which is placed at the top of the page. This button is not highlighted and this is not made with bold font. So User doesn't think that this is a button that he/she needs to click on to proceed further. This is the only observation I had. This can be taken into consideration for better User experience.

Avantages

I have been using Coups for alomst 3 years. It is very User friendly and simple to use. The way it is implemented is very User friendly and it can be integrated with other tools as well.

Inconvénients

To claim any travel expense, we need to create a report and submit. For that first we need to click on "Travel & Expenses" button which is placed at the top of the page. This button is not highlighted and this is not made with bold font. So User doesn't think that this is a button that he/she needs to click on to proceed further. This is the only observation I had.

Julie
  • Secteur d'activité : Génie mécanique ou industriel
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
0

3,0
Publié le 14/06/2024

AR Invoicing

It is mostly easy to use, but some features can be a little more complex and can cause use to be a little harder.

Avantages

Being able to manage more than one vendor/customer within the system.

Inconvénients

Not having a more updated Courier list for shipment tracking. We use TForce Freight and Old Dominion Freight frequently but they are not options on the drop down list. So, we get a lot of disputed invoices due to not having proof of delivery.

DONNA
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 09/01/2025

Coupa is the best

10 out of 10 I highly recommend this program

Avantages

How easy it is to use of all the programs I use I feel Coupa is the most user friendly

Inconvénients

nothing really but if I have to pick something I guess it would be the two part authentification it is a pain but I know it is to protect my information

Utilisateur vérifié
  • Secteur d'activité : Médias en ligne
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

5,0
Publié le 17/08/2024

Coupa- The most advanced AI driven cloud invoice management system I have ever seen

Overall, its great for any tech start ups or high paced org who needs AI as the core of their strength.

Avantages

a. Excellent invoice management system supported by cloud computing
b. Super sleek dashboard powered by user controlled/ customizations options
c. AI is very powerful and learns from your patterns of working
d. Unlimited space for all of your documents and bills
e. Single sign in authentications through okta, super secure way of working

Inconvénients

a. Pricing model is bit elevated from other other competitors however its worth
b. Not very customization priendly
c. API integration is not at 100%. It tends to have a broken path

Jill
  • Secteur d'activité : Rédaction et correction
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
2
Simplicité
1
Support client
0

2,0
Publié le 28/09/2024

Too clunky and counter intuitive

I have to use Coupa to bill one of my freelance clients as it's part if their payment system. I'm a writer and this feels like it was made for contractora. It's exceptionally clunky and difficult to use, and there seems to be no way to streamline it. It is honestly one of the many reasons I want to leave that client.
It really wouldn't be so bad if they just labeled everything clearly, but I have to sit and hover over half of the menu icons to get the description to load so I have any idea what to do.

Avantages

It creates invoices and P.O.s effectively

Inconvénients

The interface is so counter intuitive and clunky. It has multiple stacks of coins with no descriptions on there, you have to choose an address even when you only have one address listed. I constantly fijd myself searching around just trying to figure out what to do even though I do thebsame thing on the software every time.
It's constantly pushing you to upgrade to the paid version.

Kim
  • Secteur d'activité : 2128
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 15/11/2024

Coupa is a one stop shop

I have used coupa to optimize my spending and supply needs for work.

Avantages

Coupa maintains all items in a easy to search and purchase items necessary for daily operations.

Inconvénients

At this time there is not any cons that I have about Coupa.

Prashanth
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

5,0
Publié le 12/12/2024

Easy to use invoice approval platform

Avantages

Easy to use interface for approving invoices and budget allocation

Inconvénients

doesn't show details when payments will be done and if payments were completed

Deja
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 05/01/2025

Great addition to travel management

Avantages

Ease of use and stability of the overall platform

Inconvénients

The process is slightly outdated but it’s more of an aesthetic.

Haruki
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 12/01/2025

Efficient expensing tool

Avantages

The best feature is the ability to take a picture of a receipt and it will automatically pull the date, location, price, etc and fill in the blanks which helps save time. You'll of course need to double-check it yourself but for the most part, it has been accurate.

Inconvénients

I've had a few times where it gives me an error when I make a selection for the expense category even though it's an approved category but not sure if that's even on Coupa's end.

Hicham
  • Secteur d'activité : Externalisation/délocalisation
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 20/07/2023

Coupa experience

Positive experience

Avantages

The quick response and also gathering remarks from validators to adjust things if needed

Inconvénients

Sometimes we need to add more details to give full view for approval process

Whitney
  • Secteur d'activité : Biotechnologie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
2
Simplicité
1
Support client
1

1,0
Publié le 08/05/2023

Horrible product with worse support

Below is part of a transcrpt with Support from last week:Support: Hello! I'm {NAME}, how may I be of assistance today? Me: Well first of [all] the last chat person just HUNG UP ON ME [via chat] because I was letting him know (respectfully) I was not pleased that I can't get phone support...I would like to speak to a manager please...I've been dealing with a problems since yesterday and this is now my 4th chat.Support: Do you want to get connected to the previous person? Me: No. He hung up on me...I would like to speak with a supervisor Support: Sorry for the inconvenience. Me: Yes inconvenience. Also rude. Also, your system is frustrating...I would like to speak with a supervisorSupport: Sorry, but there is no call support available. Can you please elaborate the issue in detail? Me: Well...so far all of the "help" via chat has not been helpful. What do you propose? I am frustrated because I have been over this MULTIPLE TIMES via chat Support: Sorry for the inconvenience. Me: Don't say that again, please. I don't believe it Support: Can you please elaborate the issue in detail? Me: One more time then....After 90 mins and three attempts to get rid of me, I finally had an answer - a very simple (yet non-obvious) "click here and add this" resolution.

Avantages

I really don't like anything about Coupa. I am not a direct customer - I am a supplier who has had to interact with my customer's system infrequently over the years.

Inconvénients

I find Coupa to be a poorly designed product, difficult to use, lacking many basic features, and which adds layers of complexity to minor workflows. But their Support is worse - no phone access, no escalation path - only a chat box where they repeatedly misunderstand questions and then request screenshots.

Sekou Djibril
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
4

5,0
Publié le 23/02/2023

Reviews of Coupa: An Efficient and User-Friendly Expense Management Software

Overall, Coupa software is a great solution for companies looking to improve their expense management. It offers many benefits, including simplified expense management, process automation, detailed expense analysis, and integration with other business tools. It can help businesses save time, reduce errors, and make more informed decisions.However, there are also downsides to consider, such as high cost, learning curve for new users, limited customization, and limited customer support in some regions. These factors can make Coupa less accessible for small businesses or those with specific needs.Ultimately, Coupa is a solid choice for businesses looking to improve their expense management and have the resources to invest in premium software. However, it is important to weigh the pros and cons before making a purchase decision and consider specific business needs to ensure Coupa is the most appropriate solution for them.

Avantages

Coupa is a very effective expense management software that offers many benefits for businesses. Here are some of Coupa's highlights:Simplified Expense Management: Coupa offers a complete solution for managing business expenses, from purchase requisition approval to invoicing and payment. It is easy to use for employees and provides a pleasant user experience.Process Automation: Coupa software automates many tasks, saving time and reducing errors. Workflows can be customized to meet business needs, and notifications are sent in real time to enable rapid decision making.Spend Analysis: Coupa provides detailed analyzes of company spend, allowing managers to better understand costs and make more informed decisions. Reports are easily accessible and can be customized to suit business needs.Integration with other tools: Coupa can be integrated with other business tools such as ERP systems and e-commerce platforms. This allows closer collaboration between the different departments of the company and better visibility on expenses.Overall, Coupa is a great choice for companies looking to simplify their expense management, automate processes, and gain better cost visibility. The software is easy to use, offers detailed analytics and can be integrated with other business tools.

Inconvénients

Although Coupa has many advantages for businesses, there are also some disadvantages that should be considered. Here are some of the negative points of Coupa:High cost: Coupa is quite an expensive piece of software, which may make it inaccessible for small businesses or low-budget businesses. Costs may also increase if additional functionality is required.Learning Time: Although Coupa is user-friendly and easy to use, there can be a learning curve for new users. It may take some time to get familiar with the features and workflows.Limited Customization: Although Coupa offers basic customization of workflows, it may be limited in some cases. Businesses with specific needs may find that Coupa does not meet all of their requirements.Limited Customer Support: Coupa's customer support may be limited in certain regions or for certain languages, which may make it difficult to obtain timely assistance. Their support can also be expensive and not meet all expectations.In summary, Coupa is an effective expense management software, but it can be expensive and present a learning curve for new users. It may also be limited in terms of customization and customer support. However, if the business needs a comprehensive and easy-to-use expense management solution, Coupa can be a good choice.

Alternatives envisagées 

BeyondTrust Remote Support
Utilisateur vérifié
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
3

5,0
Publié le 21/10/2022

Coupa

Overall experience is positive considering the time it saves and power it gives to its users .

Avantages

Coupa speed is excellent and its is easy to use, whenever nee features are launched they are also easy to deploy and integration was smooth

Inconvénients

Sometimes it hangs and does not respond but it happens rarely

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
5
Support client
4

4,0
Publié le 05/06/2018

End user's love but application team might face hurdles

Effectively reduces cost, better operational efficiencies and better end user experience

Avantages

The tool is meant to give a very good experience to end users. All the out of box functions are designed with high quality UI standards which will reduce the learning curve for end users. IT team don't have to spend hours to explain the features and functions as the terminologies and configurations are quite intuitive. Finally so much comes out of box if planned well and ahead of time a lot of customization requirement can be avoided. The T&E module is really liked by a lot of top tier business users.

Inconvénients

The integration capability is not up to the mark. When it comes to customize a lot of road blocks can be faced but it seems the Product team is actively looking in to some of them and with every release they are making some advancement in this direction. There are some weird limitation on few types of reporting capabilities which I think should be there.

Rohit
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
3

5,0
Publié le 29/09/2022

Coupa - Best for your Business

Overall experience is good with Coupa Support and must be recommended.

Avantages

I have used Coupa Software for Supplier/Vendor management and Purchasing modules. i have found this software easy in use and give flexibility to do customization as per business requirements.

Inconvénients

The Customer Support needs to be improved. On raising incidents for issue we need to do multiple followups.

Utilisateur vérifié
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
3
Support client
3

4,0
Publié le 04/02/2019

Coupa is a versatile platform for procurement as well as billing

This system works well and eliminates a lot of manual entry on the AP department.

Avantages

You can make it as formal or informal as you want.
billing off of a PO is very simple

Inconvénients

sometimes the servers speed is an issue.
it can take up to several minutes to process a single record.

Utilisateur vérifié
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
4

4,0
Publié le 03/04/2018

All purchases are placed through this system to deliver to accounting

Avantages

The Simplicity of entering items to be approved. The different areas are very self explanatory and it is easy to navigate through.

Inconvénients

Repetitiveness of entering information or submitting something. After entering all the information on one page it makes you re-approve on the next page. When adding another line to the items in cart, it makes you completely re-enter all information which is frustrating when the items are linked but may just be different in price.

Utilisateur vérifié
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
5

4,0
Publié le 05/02/2018

Most modern platform with some downfalls

Avantages

Modern and simple platform that blows most competition out of the water. Frequent releases and a good portal for customer suggestions and knowledge forums. Handles complex workflows and hierarchies relatively well.

Inconvénients

Their "super" search bar is terrible. Like, the worst search bar I've ever used. No matter how well we tagged items, it would never find them. It was basically useless. Thankfully our users primarily use punch-out catalog. They also don't support IF/THEN statements in much of the platform. That makes certain workflows impossible or extremely tedious.

Joshua
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
4

4,0
Publié le 14/04/2020

Review of Coupa Procurement

I've used Coupa for close to 5 years now. While the product provides a good value to it's primary functionality, the product lacks a level of polish to it. The navigation and processes to do specific steps feel clunky and not very smooth. I've looked for things only to ask Accounting where something is at because I simply can't find what I'm looking for.
While overall an ok to good piece of software there are pieces of it that make it time consuming to use and because of that I only use it when I absolutely have to.

Avantages

Pros of Coupa:

- Allows process and systems to work through large purchases
- Helps better keep track of the purchases needed for the company (whether they be large or small)
- Ties the purchases to a PO for Accounting and Finance teams to keep track of.

Inconvénients

Cons of Coupa:
- The usability of the product isn't polished. You can't find a submitted request easily to see who has the next step in the approval process
- It's difficult to search for created items in Coupa
- You end up searching for large amounts of time to do things in the product you need to complete but are not quite sure where those things you need to do are at.

Archit
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
3

4,0
Publié le 05/08/2022

Coupa wholesome solution for P2P requirement

Avantages

It has some world class source to pay off the shelf module which are easy to deploy in any environment.

Inconvénients

Inventory Management module is still can be improved with real time management systems.

shetal
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
3

4,0
Publié le 06/02/2018

simple and user friendly expense management software

mobile app, automatic mileage calculations, streamlined approvals, inbuilt analytics

Avantages

Coupa makes reimbersement of employee expenses a breeze. Credit card Transactions can be automatically loaded.Coupa expenses Mobile app comes with voice capture capability. The expenses approval workflows are streamlined. Expenses policies can be changed easily. Based on the expenses history and other industry data, coupa flags each expense on a frugal meter thus encouraging employee to spend less.

Inconvénients

Coupa needs to be integrated with ERP for accounting and payments. Sometimes this is a pain as there can be integration issues.

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
0

4,0
Publié le 13/09/2019

Coupa is very good, but can still improve

Overall, Coupa works fine, it's a lot better than other expense management systems, but could still be better, particularly in the UI

Avantages

Generally speaking Coupa works very well for me. I can get my expenses done fairly quickly using the software.

Inconvénients

The UI in Coupa isn't great, moving expenses from the wallet to a report is easy to make mistake in. The UI in the mobile client isn't great and it's not obvious what you're looking at some of the time.

Lesha
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 22/03/2018

Coupa is so easy to use and helps keep budgets in line, especially with approvals in place.

Avantages

Coupa is easy to navigate and to understand. I can easily request payment be made for something, upload the invoice, IDT (Internal Department Transfer) specific items that our department needs, the list goes on and we have it setup with the vendors that we use to go directly to their page and once we've selected the items we would like to purchase it will send the checkout back to Coupa for approval and purchasing!

Inconvénients

Honestly, I don't have anything bad to say about Coupa. There was only one one time that we couldn't figure out why a PO# wasn't reflecting right and we kept getting emails about a PO# that was denied but it wasn't. Maybe a weird glitch once?

David
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1,0
Publié le 01/10/2019

Coupa is the worst software I have ever used

Avantages

Absolutely nothing. The software is the least institutive, user friendly I have ever used.

Inconvénients

Regardless of whether I am using expenses, requisitions or invoices, I have never been able to submit or save anything without having to get the finance team to perform magic in the background. The end user typically gets an error message "Please fix the errors below", but there are never any highlighted fields or errors displayed.

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