En savoir plus sur BookSteam

BookSteam est une solution de planification de rendez-vous en ligne. La plateforme propose des fonctionnalités commerciales et orientées client afin de leur permettre de planifier des rendez-vous en ligne, tandis que les entreprises peuvent les gérer en back-end. Cette solution offre des fonctions de planification en ligne, de gestion de base de données, de notifications par e-mail et SMS, ainsi que de paiements en ligne. BookSteam crée un site web personnalisé pour les entreprises qui affichent les informations de l'entreprise, une liste de services, des avis clients et un bouton "réserver" pour accéder aux rendez-vous et les planifier. L'outil de gestion de base de données permet aux entreprises de collecter et de gérer les coordonnées des clients, ainsi que les informations et l'historique des rendez-vous. Avec ces informations à portée de main, les entreprises peuvent envoyer des offres spéciales aux clients dont le prochain rendez-vous doit être fixé. BookSteam utilise également des rappels par e-mail et par SMS pour tenir les clients informés et connectés, même lorsqu'ils sont en déplacement. Les clients et membres du personnel reçoivent des notifications instantanées pour le rendez-vous planifié. Enfin, BookSteam offre une fonctionnalité de paiement par carte de crédit en ligne. Plus précisément, cette fonctionnalité inclut la consignation des cartes dans un fichier, la demande de caution et la collecte du paiement intégral.
BookSteam Logiciel - 1
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BookSteam Logiciel - 1 - aperçu
BookSteam Logiciel - 2 - aperçu
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BookSteam - Prix

BookSteam est disponible en version gratuite et propose un essai gratuit. La version payante de BookSteam est disponible à partir de 19,95 $US/mois.

À partir de :
19,95 $US/mois
Version gratuite :
Oui
Version d'essai gratuite :
Oui

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BookSteam - Avis

Note globale

4,7
Donnez votre avis !

Évaluation des fonctionnalités

Rapport qualité-prix
4,7
Fonctionnalités
4,5
Simplicité
4,7
Support client
4,8
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Tous les avis sur BookSteam

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114 avis
Imran
Imran
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
5
Support client
4

4,0
Publié le 16/06/2023

Time-Saving Solution: Unlocking Efficiency with BookSteam

Overall, BookSteam is a reliable and user-friendly appointment scheduling software that simplifies the booking process for businesses and enhances the customer experience

Avantages

One of the standout features of BookSteam is its customizable calendars, manage staff availability, and offer online booking options for clients.

Inconvénients

Although BookSteam has a mobile app, the app lacks certain features and functionalities available on the web version.

Alternatives envisagées 

Setmore, Timely et SimplyBook.me

Logiciel antérieur 

Acuity Scheduling
Allison
  • Secteur d'activité : Médias en ligne
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 18/09/2024

Amazing Booking System

I teach an online class to an international audience and I have never had any issues with using the system. I absolutely love it. It is user-friendly for all of my clients, even the ones who do not speak English!

Avantages

I’ve been using it for the last few years and I absolutely love it! I find it very easy to navigate and my clients find it very easy to use. I recently had to use the support system and received amazing service within minutes!

Inconvénients

Nothing! I love it. I’ve never had any difficulties that could not be resolved through a simple email!

Alternatives envisagées 

Acuity Scheduling

Pourquoi passer à BookSteam

Easier to use and set up, better pricing structure, Didn’t require a certain term of commitment
Janice
  • Secteur d'activité : Organisme social ou civique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

5,0
Publié le 15/01/2025

Nice app for our yoga business

Avantages

As a yoga business, we love the booksteam scheduling app! It simplifies booking classes and private sessions for our clients. The online payment feature is incredibly convenient, allowing seamless transactions. Plus, the ability to offer various yoga courses directly through the app enhances our services and keeps our clients engaged. Highly recommend for any wellness business!

Inconvénients

I would like for the waitlist option to be added, but it's not a deal breaker.

Cang
  • Secteur d'activité : Sports
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
3
Support client
5

3,0
Publié le 09/07/2019

Missing features, some broken

App doesn't work well on Android. Customers unable to book their families/children while using packages, and because the kids don't have email addresses I have to use their parent's email, but I am not allowed to create accounts with the same email.

Interface is confusing. The list of clients on a given class on the calendar has lots of buttons, I don't know what they do. Those buttons respond slowly. For some reason sometimes the visits are properly deducted from package, sometimes not. I think if the customer booked it themselves, it is, but if I added them manually it is not. But I had to figure this out. Nobody told me. It's pretty bad

Avantages

Inexpensive, responsive customer service

Inconvénients

Not good for clients who are children or families with children

Collin
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 09/10/2024

Very good class reg application

Overall Booksteam has been a valuable addition to our art school. I recommend it!

Avantages

It's been a life saver for us, especially booking classes and accepting online deposits. Customers don't complain which means it's working well.

Inconvénients

Small package only has 5 stuff members included, but it's fine.

Dave
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 24/01/2024

Perfect booker for our business

As an archery classes business, we have found Booksteam to be an incredibly useful tool for managing our appointment scheduling.

Avantages

The software is user-friendly and has streamlined our booking process, making it easy for our clients to schedule and manage their archery class sessions. The platform allows us to customize our availability, set up recurring appointments, and send automatic reminders, which has helped reduce no-shows. Additionally, the ability to accept online payments through Booksteam has greatly improved our operational efficiency. Overall, we highly recommend Booksteam for any business in need of reliable appointment scheduling software.

Inconvénients

There is really nothing that we dislike about Booksteam so far, it's been great!

Alternatives envisagées 

Mindbody et Bookeo

Pourquoi choisir BookSteam 

Calendly did not have class scheduling feature.

Logiciel antérieur 

Calendly
Jake
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 16/01/2024

Cpr class booking app

Avantages

We've been using Booksteam for our class scheduling needs, and we've been really impressed with its functionality. The user interface is clean and intuitive, making it easy for both me and my staff to book and manage our CPR class sessions.

One feature that I particularly appreciate is the ability to set up recurring classes, which saves me a lot of time for regularly scheduled sessions.

Inconvénients

We would love to have an iOS app, but it's ok as Booksteam automatically loads to the mobile version in Safari

Réponse de BookSteam

Thank you for your feedback Jake!

Répondu le 19/01/2024
Ronda
  • Secteur d'activité : Services environnementaux
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 30/10/2024

Managing classes

Avantages

Really easy to manage our piano classes with Booksteam! Easy for customers to book their slots.

Inconvénients

Also really like the mailchimp integration, it's easy to communicate with our clients. Did not find anything bad about the app yet!

Jason
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 25/04/2024

Course registration app

Avantages

Setting up class and course schedules is super easy. Handling invoices and payments isnt a headache anymore.

Inconvénients

I know its not possible to have everything but I wish they made an api available for integration with other services.

Tonya
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 31/12/2024

Booking app for yoga studio

Avantages

Easy to set it up and simple for my customers to book yoga classes

Inconvénients

I like how my customers can schedule my services and classes via one booking page

Lauren
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 20/10/2023

Great scheduling software

It has been great! None of my customers have had any issues, it’s easy to use, and customer service answers quickly!

Avantages

I like that my customers can book a class and pay directly on one site. They also get automated reminders which is great!

Inconvénients

I wish when somebody cancelled class, it would automatically refund the customer. I have to remember to go into my payment software and manually refund the customer.

Alternatives envisagées 

Mindbody

Pourquoi passer à BookSteam

More affordable
Sandra
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 14/02/2024

Booksteam is awesome

Avantages

As a nail salon owner, I highly recommend BookSteam online scheduling software. I like the seamless integration with my website and social media platforms, making it convenient for clients to book their nail services. Overall, BookSteam has positively impacted my salon's operations and client satisfaction.

Inconvénients

They could have more payment processors available but that's not a deal breaker.

Jess
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 28/02/2024

Glad we found this app!

Avantages

BookSteam has really helped our massage business run smoother. It's super easy to set up appointments, and our clients love the convenience. We're happy we found this app!

Inconvénients

I really wish they would have QuickBooks integration so we could sync our data.

Julia
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
5
Support client
5

4,0
Publié le 13/04/2020

I love Booksteam and I want to contribute to make it better!

I had chosen to implement the system for my client (Yoga instructor) after evaluating Booksteam and other systems. At the end we decided to go with Booksteam. Client management and online booking was the most important feature for us. I wanted my client to be bookable over the internet and get rid of paper management.

Avantages

Integration was very easy. It is intuitive to use. After all it was easy, because the support team was and still is awesome!

Inconvénients

What I like least about the software is that it is not completely in German. I would like use everything in German - frontend (prio1) and backend (pro 2). As I already have done for the front end, I am willing to help you with ALL german translation issues. Send me the files, I will translate. 2. I would like to have the possibility to make presents to my clients - f.e. a gift certification for their birthday. Unfortunately, I am not able to do this, because I have to definitely buy a gift certification. 3. I would like a modification of the package logic. It should be possible using a package based on a price xy to redeem all classes based on the same price xy. I have different classes - all for the same price, but with different names. For all this classes, I would my client to be able to use the package they bought. (Note: Like references, where I can apply one reference to more than one class ??) I would like to be able to customize the feedback email, because I love the review feature. But it should also be in German. 4. Calendar: I am able to embed the Booksteam calendar, but it shows the attendants of a class. This might be a data protection issue. At the moment I integrated a google calendar at the customer's webpage. 5. I would love to get a notification, when clients bought a package online. 6. I would like the get a reminder of my client's birthdays. 7. Maybe there will be some more, but for the moment that's all.

Ekaterina
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 19/07/2019

The best booking software for the lashes business

Avantages

I used to use Genbook software for all of my booking needs, after their price increase I switched over to BookSteam and never looked back. Not only Booksteam is better priced, but in my opinion it is a better software overall. I really like the booking page design, it is very stylish.

Inconvénients

One thing I would like is for booksteam to add Square integration. Otherwise it is a perfect platform.

Alternatives envisagées 

Timely et Acuity Scheduling

Pourquoi choisir BookSteam 

Price increase
Utilisateur vérifié
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 01/08/2018

Absolutely tremendous

Being able to manage my clientes, invoices as well as my favorite feature of selling my photography online.

Avantages

Absolutely the only way I will keep my appointments lined up! The best feature that I enjoy is selling my photography online. This has helped my company retain and grow tremendously throughout the last two years.

Inconvénients

When I first started using book steam I couldn't access it from my phone. As of now I am able to have everything from my desktop on my mobile devices through my business.

Erin
  • Secteur d'activité : Produits pharmaceutiques
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 11/12/2018

Quick response with calendar not loading

I love that I do not need to be by a phone to make business happen. I'm spending my time giving massages and running reports, not scheduling. My clients think the site is really easy too.

Avantages

The smart scheduling option where booksteam calculates online appointment start times automatically. This saves money and keeps my massage therapists booked, making the most use of their time!

Inconvénients

Text reminder doesn't have options to customize. I've had clients try to reply to the text to cancel, and that doesn't work.
I cannot find a place to process customer receipt or printing a list of their past appointments. This would be helpful for submitting documentation for flexible spending or health savings accounts.
Even though the e-mail option works very quickly when there is a customer service issue, I still miss the person to person contact of a phone call. But, my issue was resolved within minutes of sending, so I guess this system works.

Metin
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 20/11/2022

Easy appointment scheduling with BookSteam

Avantages

BookSteam covers the entire appointment scheduling process with its comprehensive functions.

Inconvénients

Automated scheduling of BookSteam should be enriched with more advance features.

Abraham
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
3
Support client
5

4,0
Publié le 19/09/2018

Comprehensive Scheduling On An intuitive Platform

We utilized the software with a company I worked with for my last 4 months with them.

Avantages

BookSteam is far more comprehensive and complex than its leading competitors and it offers this elevated level of service at a reasonable price. The client side scheduling tools were an unbelievably useful addition that we had not read about before utilizing the software, but came in handy all the same. Customer Support was on par with some of the best companies that I have ever worked with.

Inconvénients

The system was a bit too complex for some our older employees and clients but there was improvement after training using the resources provided with the software. Initial install takes a while and I wish I had known that ahead of time to block off an hour or two of my schedule

Aida
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 27/10/2018

Can save your time

Great software! Hope to continue to use this software, well done

Avantages

This software is the best for busy person, for their hectic schedule it can turn to save their time, this software is a online scheduling tool. Our clients can book online

Inconvénients

I cant say any problem with this software, the interface is really simple and nice. Amazing and helpful!

Don
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 20/03/2017

Great Experience

We have been using Booksteam for several months and so far it has worked really well for us. We are not their typical customer as we have a small Staffing Company and we use it to the candidates can schedule interviews themselves with the time slots we have available. It makes it really easy and convenient for us.

Avantages

Ease of use once you are working with it

Inconvénients

It can be a little confusing to set up. Some of the terms that were used when we set it up were not something we typically use.

Mackenzie
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 06/02/2020

Amazing software

Avantages

This software is affordable and very useful!

Inconvénients

It does not have an app yet :( when they develop an app for it, it will become the BEST!

iyalekhue
  • Secteur d'activité : Enseignement primaire et secondaire
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
4
Support client
5

4,0
Publié le 04/07/2018

Fantastic experience

Avantages

Apart from the fact that the software is easy to use, it also has a wonderful support feature that listens to feedback

Inconvénients

I must say, so far the software has helped my clients organize appointments, but there is definitely room for improvement.

Monica
Monica
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

4,0
Publié le 10/09/2015

easy to use booking software

easy to use booking software which is loaded with a lot of features. booksteam has one of the best mobile interfaces which works well with my iphone 6 and my ipad. keep it up guys!

Utilisateur vérifié
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
0
Simplicité
5
Support client
5

5,0
Publié le 28/06/2016

5 Star Service

BookSteam's appointment scheduling software is easy to use and the customer service is second to none. They respond to my inquiries quickly and resolve problems promptly and efficiently. They also take user feedback and requests into account as they upgrade and add helpful features.

Avantages

Customer Service
Price

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