En savoir plus sur Resource Guru

Resource Guru est une application cloud de planification des ressources adaptée aux organisations de toutes envergures. Cette application permet de réserver et de replanifier des événements grâce à la fonctionnalité de calendrier et à l'outil de planification de type glisser-déposer. La solution comprend également un système de gestion des congés aux fins d'approbation et de planification. La barre de disponibilité de Resource Guru calcule le temps libre disponible pour les utilisateurs, les employés et d'autres ressources. La fonctionnalité de gestion des ressources permet aux utilisateurs de planifier le personnel, les salles de conférences, les lignes d'appel et d'autres ressources via un seul calendrier synchronisé. Les administrateurs peuvent personnaliser l'accès des utilisateurs en fonction des directives du projet. Resource Guru génère des rapports en temps réel pour fournir des informations sur l'utilisation des ressources et les capacités libres. Le logiciel utilise un cryptage SSL 256 bits pour transférer les données.
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Resource Guru - Prix

Resource Guru n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Resource Guru est disponible à partir de 5,00 $US/mois.

À partir de :
5,00 $US/mois Consulter les tarifs
Version gratuite :
Non
Version d'essai gratuite :
Oui

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Resource Guru - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,6
Fonctionnalités
4,4
Simplicité
4,7
Support client
4,7
Nev
  • Secteur d'activité : Télécommunications
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 03/05/2018

We have had this tool for about 4 years now and we have come to rely on it heavily.

organization and accessibility to a schedule managed by many

Avantages

- online so you can view it remotely
- clients can be color coded
- you can set various permission levels
- reporting is accurate
- customer service is fast

Inconvénients

- searching for a specific project can be a challenge with no search feature
- nothing else, it works well.

Kt
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 25/11/2022

Great piece of software

Avantages

Really easy to use and UX friendly. Intuitive functionality and transparent scheduling. Constantly updating and developing functions which is great. Great customer service

Inconvénients

No negatives to be honest it’s a better piece of resourcing software than I’ve ever used

Utilisateur vérifié
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
0
Simplicité
4
Support client
2

3
Publié le 30/11/2015

Great product but no development

Whilst it Guru is a promising, flexible and easy to use product it really is just bare bones at the moment and they have failed to deliver any additional functionality since launch despite increasing pricing.

The forums are filled with requests and suggestions for highly useful add-ons and improvements that always receive the same answer "It's on the road map but we are working on other aspects of development". However, there have been no new releases and even the highly anticipated Vacation and Leave function slated for October 2015 has not actually been delivered. In fact the only thing that has changed is a change in pricing model that has upped the cost of the product.

So, to conclude, even though Resource Guru has great potential the increased cost combined with a complete lack of development and capacity for integration make it a waste of time and money. Sad really because conceptually it is a fantastic product.

Réponse de Resource Guru

Thanks for the review Ossian! While I understand your frustration at the low frequency of new feature releases recently I'd like to correct you on a few things. It's not true that we have failed to deliver anything since launch—for more information on our product updates you can go to the "Product Updates" section of our blog http://blog.resourceguruapp.com/category/product-updates/. We are sorry that our leave management feature is not yet live but it is a large and complex upgrade to Resource Guru and we want to ensure it is all perfect before we release it. We hate the idea of our users doing our testing for us.

Although we haven't directly integrated with any apps yet, we have developed webhooks (found in your account settings) which deliver realtime updates enabling you to create many DIY integrations using services like Zapier. We also have an advanced API (more details can be found at https://developers.resourceguruapp.com/). We want to wait until the product is slightly more evolved before we start working on integrations and the work we've done to date will put us in a very good position to do so when the time comes.

Lastly, I noticed that you only gave our customer support 2 stars. We pride ourselves on giving excellent customer support to all our customers and the team will be very disappointed to hear this. Apart from reading comments about features being on the roadmap (while you may find this frustrating, we are only trying to be honest and not make promises we can't keep), was there anything else about our customer service that you found inadequate?

Once again, thanks for the review and I hope we can bring a smile to your face in the future as we release more features.

Répondu le 30/11/2015
vilbert
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 13/02/2023

Resource Guru - the best resource scheduling tool!

Avantages

Improved resource utilization: Resource Guru helps organizations make the most of their resources by allowing them to easily schedule, allocate and track the utilization of their resources.Increased visibility: Resource Guru provides real-time visibility into the availability and utilization of resources, making it easier for organizations to plan and coordinate projects.Better collaboration: Resource Guru enables teams to work together more effectively by allowing them to see each other's schedules and availability, and by facilitating communication about resource allocation.Overall, Resource Guru is designed to help organizations get the most out of their resources and increase productivity and efficiency.

Inconvénients

some time and effort to fully understand and utilize. This can be a disadvantage for organizations that do not have the resources or time to invest in learning a new tool.Limited integrations: Resource Guru does not have as many integrations with other tools and systems as some of its competitors, which can limit its functionality for organizations that rely on integrated solutions.Limited customization: Some users may find that Resource Guru's features and capabilities are limited and not fully customizable to meet their specific needs.Limited mobile app: Resource Guru does not have a dedicated mobile app, which can be a disadvantage for users who need to access the tool while on the go.

Larry
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 09/12/2022

RG is great for keeping track of resources and utilization of employees

RG has made scheduling much simpler and visible across our organization

Avantages

functionality, ease of use, visibility and the way we're able to allow access to certain functions

Inconvénients

would be nice to have a search function to look up past and future information

Alternatives envisagées 

Calendly, SimplyBook.me et HubSpot CRM

Pourquoi passer à Resource Guru

RG was highly recommended by a few of our colleagues

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