Megaventory

Avantages

I loved the simplicity and ease of use of the software, as well as the customer service! The team was INCREDIBLE in helping us set up the software and customizing it to our needs. I have never encountered this level of customer service with any other software company we tried.

Inconvénients

They are working on implementing batch tracking which is one feature we could use.

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Avantages

It is very straightforward, so the implementation time is really short. You can pretty much start using it as soon as you buy it, although of course some configuration is necessary. It has a trial version which is amazing because you don't have to sign a contract or pay upfront and only afterwards realize what the software does/doesn't do.
We like that we can manage our procurement, inventory and manufacturing from one solution and that it integrates with SolidWorks. The customer support is also amazing. They answer really fast and help us figure out how to solve our problems. They will also do customizations at request, which we have some times needed, and they delivered to our satisfaction.
In a nutshell, we are getting great value for money.

Inconvénients

We would love it if we could have:
1. A purchase requisition process that includes manager approval (our procurement department still receives emails and spreadsheets to know what to purchase)
2. A more comprehensive AP invoice functionality. We can only record invoices that are linked to a PO/material receipt, so the rest of them (electricity bill, insurance, travel expenses) we cannot record in the system. This means we have two sources of payables and that is not good practice. :(
3. Approval limits for POs for different users. Some of our buyers should not be placing orders of more than a certain amount, but we cannot restrict that.

We have not been too deep into costing or shipping functionalities yet, so I cannot comment on those two topics.

Avantages

I like the fact that the program is suitable for the production process of our product. The way it keeps track of the materials that go into the products we build, the way how purchase orders are made and received.

Inconvénients

What I really miss about in this program:

- A planning feature: It would be really really nice to have a clear overview of all the sales orders with deadlines in a agenda like view.
- A feature to make a work order from a sales order. or to connect them and to make a work order for multiple different products

Avantages

Can build up data really quickly once you know the right documents to raise.
The chat facility is very good, normally get a response within a few minutes to a few hours.
They work Sunday's as well as through the week.
I have had chat replies at 10pm.
Really Nice people, can build up relationships with them.
Fun emojis and gifs in the chat facility.
We are now getting excellent sales/stock/turnover/Profit/location reports from the system.
Has facility to deal with serial numbers and easy to find documents relating to serial numbers.
Once you get it set up properly, it is addictive, actually wanting to input data and see the results in the reports.
The share facility to colleagues for reporting is fast and easy.
Lots more pros, but I think you will all get the idea.

Inconvénients

If you haven't set up a database before, then there is a lot to do, and have to wait for answers on the chat facility. But they do get back to you.
No telephone customer service. Chat and email only.
Would be helpful if there was a video for set up and early use. (I think they are working on that).
Could do with being able to see serial numbers when searching to add or delete a serial number from a product.
Other small idiosyncrasies, but can quickly get used to those.

Avantages

The software is very flexible and was easier to adapt to our processes. Support from customer care is professional and responsive.

Inconvénients

There is no mobile app. Graphic interface is a bit dated.