En savoir plus sur Databox

Databox est une plateforme d'analyse commerciale basée sur le cloud destinée aux responsables du marketing, aux PDG, aux analystes et aux décideurs. Elle offre une interface unique permettant de visualiser divers KP (Key Performance Indicator) et de générer des rapports. Elle convient aux petites et grandes entreprises et propose des applications mobiles pour les appareils iOS et Android. Les utilisateurs peuvent se connecter à diverses sources de données basées sur le cloud, telles que HubSpot, Google Analytics, Instagram, Stripe, Facebook Ads et Moz. Les utilisateurs peuvent également importer des données à partir de leurs propres bases de données à l'aide de l'API REST et des SDK de Databox. L'application mobile Databox fournit un accès en temps réel aux performances de l'entreprise sous forme de tableaux de bord quotidiens, de résumés hebdomadaires et d'alertes. Databox Designer permet aux utilisateurs de créer des tableaux de bord personnalisés à l'aide d'un éditeur de type glisser-déposer pour afficher plusieurs sources de données. Des modèles de tableau de bord sont également disponibles. Les utilisateurs peuvent configurer un tableau de données des KPI pertinents et contrôler l'accès en limitant les adresses IP et en définissant des autorisations. Des documents d'assistance en ligne sont disponibles.
Databox Logiciel - 1
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Vidéo de Databox
Databox Logiciel - 1 - aperçu
Databox Logiciel - 2 - aperçu
Databox Logiciel - 3 - aperçu
Databox Logiciel - 4 - aperçu
Databox Logiciel - 5 - aperçu

Databox - Prix

Databox est disponible en version gratuite et propose un essai gratuit. La version payante de Databox est disponible à partir de 47,00 $US/mois.

À partir de :
47,00 $US/mois
Version gratuite :
Oui
Version d'essai gratuite :
Oui

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Parcourir les avis sur Databox

203 avis sur 203
Classer par :
Isabelle
Isabelle
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/10/2023

Databox Logiciel moderne recommandable

Avantages

Ce logiciel me permet de gérer les bases de données de ma clientèle et de mon entreprise

Inconvénients

Le coût exorbitant de l'Internet et de l'abonnement est observé

Mike
Mike
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 11/11/2022

Performance Dashboarding that can be free for up to 3 connections!

I really enjoy using Databox dashboards. They make it easy for me to see all of the important data that I need in one place. I can also customize the dashboards to show me exactly what I want to see. The only downside is that they can be a bit tricky to set up at first, but once you get the hang of it, they're great!

Avantages

Databox is a great software for keeping track of your data. It's easy to use and has a lot of features that are really helpful. I like that it's always up to date and that I can access it from anywhere.

Inconvénients

I'm a huge fan of Databox. But sometimes i find it to be a bit clunky and difficult to use. The interface is not as user-friendly as I would like it to be. Additionally, I find the reporting options to be somewhat limited. Overall, i would still recommend Databox to others who want to make nice looking reports over multiple sources.

Alternatives envisagées 

Geckoboard et Google Data Studio

Pourquoi passer à Databox

It was 1 of the options my coworker already had experience in, and databox was able to make the connections with the tools we use most.
Jolly
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 15/05/2024

Effortless data centralization for efficiency in performance

Sharing performance through presentations is made easier and more updated. It is a key tool to hitting targets.

Avantages

It brings together data for easier analysis which leads to better and faster decision making. It also leaves more time for strategizing on workflow and evaluation. Despite being highly guarded with technology, it is quite easy to relate with. Reporting and data entry is now digital and more advanced. I see a brighter and more promising future with Databox.

Inconvénients

It is sometimes hard to customize the tool. I wanted to work with my own settings but it really delayed me so I ended up using the default settings.

Réponse de Databox

Hi Jolly,

Thank you so much for your thoughtful review! We're thrilled to hear that you find our product effortless in centralizing data and enhancing efficiency in performance.

Shafaq from Databox

Répondu le 03/06/2024
Guy
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1
Publié le 24/06/2024

After 2 years I left because we were never able to fully launch.

We did a soft launch with 5 clients who actually had access to Databox databoards. It was a constant headache. Clients asking for databoard repairs because the metrics and temapltes provided by Databox were always broken. We tested for two years and left. I am not convinced they are even a real company at this point. Constant issues, they always play the victim, and they can take months to fix a critical issue.

Avantages

It's easy to embed a databoard into your own member portal.

Inconvénients

Advice: try any other company first. Databox will waste your time and your money and give you a headache.

Review rant: After 2 years of trying, we were never able to fully launch Databox with our clients because there is always another issue with Databox. Their templates break, individual metrics stop working. Their support team blames the client but then when Databox is informed the broken metrics are included in the templates they made, then they act all confused and pass along the blame. Meanwhile days to months go by.

One issue with them took two months to fix. Meanwhile this was a huge issue that prevented me from even testing the platform with clients. The issue did not allow me to choose individual Facebook or Instagram accounts. Databox would by default pick the first IG or Facebook account on the list. So when trying to create a Databoard for a client, we were unable to do so until they fixed the issue. This took them almost two months. I emailed them about it like 10 times as well over the course of the month. Most emails were ignored.

Overall this is not a platform I would recommend to anyone.

Runaway from them and take them off your consideration list. Safe money and a headache.

Hector
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 12/12/2024

Best Tool for Restaurant Operations

Excellent tool for financial analysis of any business operations. In our case, we analyze using the Databox our restaurant KPI and analytics.

Avantages

Easiest cloud based software to create customized Dashboards

Inconvénients

Price needs to be revised in order to accommodate small business operations.

Benson
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 17/04/2024

Consistent Business Intelligence Tool

Avantages

Databox has the right business intelligence option, and it uses data for analytics.

Inconvénients

Databox is cost manageable, and no operational fault.

Réponse de Databox

Hi Benson,

Thank you so much for taking the time to share your experience with Databox! We're thrilled to hear that you find our business intelligence option to be the right fit for your needs, and that our analytics capabilities are meeting your expectations.

Shafaq from Databox

Répondu le 25/04/2024
Hidde
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
3
Simplicité
3
Support client
1

1
Publié le 27/06/2024

Wrong KPIs for easy calculations

not happy with the tool. Very expensive for a dashboard full of wrong KPIs. Also the customer support doesn't reply or replies 1 month later.

Avantages

It's very simple set up. It takes a while to set it up but then it's easy to move graphs around.

Inconvénients

The most simple calculations are wrong too often. Also can not get certain dashboard overviews that look very easy. Their answer is because it's not possible as it comes from different sources, which for me is the whole reason to use this tool. I can not rely on the data and have to still manually calculate.

Alternatives envisagées 

Looker

Pourquoi passer à Databox

Looked simple to set up but I was wrong unfortunately.
Patrick
  • Secteur d'activité : Design
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
2
Simplicité
3
Support client
1

2
Publié le 05/06/2024

Overpriced / Clunky / Terrible Customer Service

Avantages

The UI is fine and the user experience is relatively easy to navigate.

Inconvénients

Overpriced for what you get. Terrible support and customer service. The worst from any company I have worked with. So many better options out there than Databox. We use Looker Studio and our clients have been so much happier.

Alternatives envisagées 

Looker

Pourquoi choisir Databox 

Looker Studio is much better across the board. Great integration. Better UI. Our customers are far more happy with Looker Studio over Databox. We will never go back to Databox again.

Pourquoi passer à Databox

It was the wrong decision. Looker is so much better than Databox. I recommend it to other agencies and have even got two other agencies to switch from Databox to Looker and they are so much happier.
Njeru
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 19/04/2024

Data creation and analytics tool

Avantages

The tool has intuitive visualization features that help to analyze data effectively

Inconvénients

The cost to acquire is high compared to alternatives

Utilisateur vérifié
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 28/08/2023

Excellent data analytics & visualiastion tool

Avantages

It allows us to easily create reports based on our needs, take in different datasources and aggregate them, does not require you to be a data expert to use it and provides great insights. It also allows to set up email reports to go at certain times which makes your job even easierIt is the ultimate business intelligence tool

Inconvénients

I don't have a need for more integrations at the moment, but certainly he more platforms Databox can introduce the better

Cynthia
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 31/12/2023

Crafting Insights for Tomorrow's Success with data box

Our analytics process has been streamlined by the capacity to combine data from multiple sources into a single, cohesive dashboard.

Avantages

One exceptional feature of Databox is its alert system, which alerts us right away to any anomalies or noteworthy changes in the data. Being able to keep an eye on important metrics in real time has made us much more responsive.

Inconvénients

Data loading may take a little longer when there are big datasets.

Utilisateur vérifié
  • Secteur d'activité : Marchés boursiers
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
4

5
Publié le 20/03/2024

Best platform to track traffic

Avantages

The dashboard are user-friendly and can be customized easily.

Inconvénients

The speed is slow for big datasets. And when i used free trial they only allowed 3 dashboards only

Samuel
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/05/2023

How to perform magic with Data box

Avantages

Ease to visualize and analyse dataInexpensive

Inconvénients

Lacks customization to consumer taste and design

Parth
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
5
Support client
4

4
Publié le 15/02/2023

Excellent app for accessing and visualising statistics

For my clients, Databox makes it easier to demonstrate an ROI for inbound and paid media initiatives. When I'm keeping track of the effectiveness of our digital marketing, saves me time. I can display the dashboard at board meetings with vibrant charts and figures, and we also built it into the websites so everyone who visits can easily see our accomplishments.

Avantages

I adore databox for a lot of reasons. It's quite intuitive, to start. You don't have to be an expert with data. With sophisticated data modelling capabilities, we can change the measurement display, and the programme really manages all the frames for me. Additionally, everything has built-in connectors, so I can often create a fantastic dashboard with only a few clicks. The programme itself has a nice appearance, and it has some useful features that allow for the clear visualisation of a lot of data.

Inconvénients

It's not that I dislike what I'm going to say, but I'd want to have access to more instructional films, particularly ones that teach me how to assist myself. Data sources can occasionally lose connectivity when using Databox, which might result in the loss of historical data.

Shoaib
  • Secteur d'activité : Produits pharmaceutiques
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 14/01/2023

Fantastic data visualisation and analytics platform

For us databox has given us great visualisation on the data and creating reports from different sources such as Hubspot, bigcommerce, google analytics, search console, etc. All in one place to understand our metrics and create effective reports. Scheduling reports are very easy too and helpful

Avantages

-Great at calculating custom metrics or calculating one metric from two or more data connectors -Offers great pre-built templates to use -Excellent pricing and offers 3 hours free one on one training-great for creating goals and tracking goals

Inconvénients

-Learning curve-limitations on number of connectors you can have at a time (You have to pay extra for each connector after 10th)

william
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
0

3
Publié le 09/07/2021

Some nice features, horribly run as a company and service

Sporadic up/downtime. Frequently doesn't update correctly. Buggy with filters often times not working properly.

Avantages

The visualizations are great. The visual options are really some of the best I've seen.

Inconvénients

Databox probably has the worst customer support of any software company I've ever deal with. That's not an exaggeration or hyperbole, it is absolutely atrocious. It can take hours or days to get a support response that's so obviously incorrect that a user with just a couple hours on the platform would know that it's wrong.

Ray
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 14/12/2022

World Class KPI Dashboards

Avantages

Amazingly powerful and rock solid up time.

Inconvénients

It does take a tech savvy designer to set up.

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
5
Support client
0

5
Publié le 18/08/2019

Nice balance of functionality and price

I liked Databox while I used it. It's not a BI tool by any means but it does have a few options to allow you to transform your data. They also have some cool options for tracking goals and the mobile app is leaps and bounds better than the competition.

Avantages

The visuals look awesome on the computer, TV, and phone. I was impressed with how easy it was to create a metric.

Inconvénients

Once the metrics are on the dashboard there isn't much else you can do with them. It lacks some of the basic functionality that I'd expect such as dragging to zoom into a certain section of the chart or even hovering over the comparison line to see the exact value.

Alternatives envisagées 

Grow, Geckoboard, Domo, Tableau, Google Data Studio et Microsoft Power BI

Logiciel antérieur 

Geckoboard
Pablo
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
0

5
Publié le 27/07/2022

Excelent dashboard for daily follow up of campaigns

Very good

Avantages

Easy initial set up and solid daily results (the sync with Google is really good)

Inconvénients

Lack of more parameters for fine tuning reports

Utilisateur vérifié
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 12/04/2019

Beautiful and handy tool

Avantages

Easy to setup. They have a great iPhone app so can review all data on my phone. Every morning I receive an email on our business performance which is really helpful.

Inconvénients

So far I'm happy with the tool, no things I don't like.

Stace
Stace
  • Secteur d'activité : Études de marché
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

4
Publié le 08/11/2022

So easy to use and great visualisation

Avantages

Its absolutely brilliant that they allow you to connect up to 4 social media accounts without having to pay. Social media isn't top of the list at our company so all we really need is Google Analytics and Linkedin. Once everything was set up and linked and I had spent a bit of time customising the boards all I have to do now is update and share them each month for the directors meeting. Super easy!

Inconvénients

Its obviously a very complex piece of software and I'm sure there are things it does that I don't even know about yet.

Tom
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
3

5
Publié le 11/08/2022

Really good to show multiple data points in one place

Avantages

This is a really good tool to show a lot of platform data in one place. Also really handy to be able to share the links and the updates show within the share link pretty much instantly.

Inconvénients

The data connectors were pretty limited, but now I believe they are bringing more out and you can now create custom reports!

David
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
2
Simplicité
1
Support client
1

2
Publié le 08/04/2021

Full of promise, never delivered.

Meh.

Avantages

I used the software for two years and I liked the idea of the software, creating dashboards for easy review. If they had only worked.

Inconvénients

I never logged on without reconnecting one or all of my sites. Never. I was told the software was being upgraded, user error, weather (really) but it never was resolved. After two years of hoping it would be what I needed, it never was and I left.

Also, as a warning, leaving is draconian. If you don't click the one hidden link to delete account, you will be charged and they will not provide a refund.

William
William
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 20/08/2019

Beautiful, functional product. Outstanding support. Room to grow.

Avantages

The aesthetics of Databox's databoards are beautiful. Configuring the blocks is simple, and the integrations are expansive. Additionally, they're easy to share and embed. But above all, the customer support is terrific.

Inconvénients

Customization is quite limited, which is good for less technical users but a drawback to more advanced ones. Also, Google Sheets integration is only on the paid option.

Juzni
  • Secteur d'activité : Import/Export
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 17/08/2016

It's my first to open app every morning

Heard from a friend who is using Databox app in the company he works for (fortune 100 company). It was almost annoying seeing him checking his phone constantly. I downloaded it from App store the same day. On-boarding was a breeze and the next thing I was in the app with my Google Analytics, Facebook Ads and Stripe already connected. I was using it few days - it was just a beautiful app on my phone nothing more. But then I found they have desktop app - they call it Designer - where you can combine all metrics together. At that moment I was hooked. We have connected more than 10 data sources since then (database also) and we were able to put all important metrics in one place for everybody to see. I'm recommending this to everybody!

Avantages

I have access in one place to every important metrics I care. Just few clicks and I can change what I see on my phone and share with all my coworkers.

Inconvénients

It wasn't an instant "click" in my head what Databox can do for us. There are almost no guides or documentation. Default metrics they fetch were not useful for our business.

Réponse de Databox

Thank you for your feedback.

Répondu le 18/08/2016
203 avis

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