SurveySparrow

Avantages

Great things with SurveySparrow is, i can build a survey form easily with the build-in template that they have provided and select the survey theme that match with my objective. I also can select the question from the suggested question section.

Inconvénients

I have tried to moving around some of the text field on the survey form, but it just not snapped on the grid that i want and it making a mess to the form layout and design. I have tried it multiple time, but it just not happening and i don't think there is any way to do it properly.

Avantages

Every step in creating a survey form is super simple and almost no learning curves needed before working with this software. Distributing and sharing they survey into email or medial social also can be done easily as they has a shortcut to share it to Facebook or Twitter for a survey that we need opinion from the public.

Inconvénients

The drag and drop question box is quite buggy and not correctly snap into the alignment. It make the customization process with the survey form more harder than it should be, and i hope they can look into it as soon as possible. User will need to upgrade to premium plan to access to more complex feature.

Avantages

We loaded their chat bot and received no benefit from it.

Inconvénients

Their billing process. We did not sign anything that authorized a automatic renewal. We received no alert to our card to be billed so we could call to cancel. in the billing there is no identification of the company or a way to call to dispute a charge. They say they sent us an email. Tech support found it nowhere in our system.

Avantages

Easy to use
Demo's
Templates
Image Bank

Inconvénients

Inability to move through the visual view of the survey without going from start to finish to see edits
Renaming is only available on the Enterprise subscription
Price of the Enterprise subscription

Lack of ability to have 2 connected short questions in 1 view

Lack of intergrations

Alternatives envisagées 

Pourquoi choisir SurveySparrow 

Logiciel antérieur 

Pourquoi passer à SurveySparrow

Avantages

It facilitates the collection of omnichannel data through email, web link, social networks, among others. Surveys have a nice modern look. Ready-to-use templates are very useful and help save time. Offline surveys work perfectly and 360 feedback surveys are very versatile as well.

Inconvénients

This platform is very complete and versatile, the only problem is that, to enjoy the advanced functions, the cost rises considerably.