SurveySparrow

Avantages

Il y a Beaucoup d'utilisateur les informations sont faciles et très rapides à collecté.

Inconvénients

D'autre s information ne sont pas complètes

Avantages

I like the way you create surveys and get anonymous feedback by collecting conversational data on this software.

360 surveys are more objective, this helps to work effectively with each other and gives a complete picture about strengths and weaknesses.

SurveySparrow also allows you to create different links for the same survey each time it is shared so that we can share them on our social networks and easily separate the responses no matter where they come from, be it Linkedin, Twitter, among others.

Inconvénients

SurveySparrow offers excellent integration with other payment platforms such as Stripe, however it does not include Paypal, this integration would be a great help.

Avantages

Accessibility, ease of use and accuracy. I like the abiloty to personify the questions.

Inconvénients

I dont have something i disliked. It was easy to export and read the data.

Avantages

Surveysparrow is good at sending newsletters to it's clients but it has no attractive feature.

Inconvénients

Amazing customer care with no reason because they reach to their customers without genuine reason.

Avantages

Robustness and efficiency for extracting actionable insights.

Inconvénients

Exponential for streamlining workflows.
User friendly.

Avantages

The most interesting part is the default templates. That is very easy to setup and go live with a few simple clicks.

Inconvénients

Small suggestion add a small help bot that give suggestions and give feedback

Avantages

I like using SurveySparrow for limited runs of data, like short, uncomplicated customer or visitor surveys, "quizzes", and other ways to engage with our public.

Inconvénients

The backend and data reporting and analysis is abysmal. It is difficult to manage the mass amounts of data that we process each day, and requires a lot of additional work after downloading the csv reports.

Alternatives envisagées 

Pourquoi passer à SurveySparrow

Avantages

You really can build quite a bit, and the descriptions of the types of questions is great!

Inconvénients

It can be challenging sometimes to upload contacts/clean uploaded contacts. Also, I don't like how you cannot schedule a follow up reminder after sending, as you have to do a new send. However, we now just use the link and send it from our HubSpot account.

Alternatives envisagées 

Pourquoi passer à SurveySparrow

Avantages

Easy to use and makes my work look professional

Inconvénients

I would love even more templates for training feedback.

Avantages

I love the eye catching appeal Survey Sparrow has compared to other survey platforms. It is easy to use, fun to customize, and even the user enjoys taking a survey!

Inconvénients

There are some functions that take me a while to figure out when building a survey.

Avantages

User friendly, interactive with my customer, getting feedback

Inconvénients

More updates to app, more customer’s support

Avantages

ease of use, UI is smooth, integration with other tools

Inconvénients

emailing mechanism and slow processing of data

Avantages

Easy to use. Easy to set up surveys. Easy to deploy.

Inconvénients

Customer Support, particularly since they changed the structure of the plans. The customer support agents are unable to support legacy plans and its frustrating

Avantages

Overall an amazing platform. Especially the forms feature.

Inconvénients

Export to third party. Non functional for thr most of the time.

Avantages

I like its easy of use. It is not that different from other apps but I like using it.

Inconvénients

A bit confusing with some features but I like using it.

Avantages

Very easy to use. It was perfect for me to use this for my Bachelorthesis. The Support ist nice to. From me a 10 of 10! Everytime again!

Inconvénients

Little bit to expensive, maybe discount for students

Avantages

Surveysparrow is one of the best software for building surveys. In this user interface is easy to setup and use. It has plenty of templates, it is one of the best feature in this software and as well as customers feels free on filling forms.

Inconvénients

This software irritates by sending promotional mails each and everyday, and the templates which is provided by this software is not at all free, user has to purchase the premium option to use those templates.

Avantages

SurveySparrow is an excellent platform for surveys, feeling clean while maintaining a detailed and engaging

Inconvénients

It would be great if company making small bug fixings, poor customer consultant support

Avantages

- Beautifully designed front and back end. Very easy to set up a survey, send it via email by their service, create different weblinks for one survey, post it within the dashboard to your desired social media channel or embed it on your website.
- Two options to embed it on your website: Inline or as a gorgeous chat widget (automatically or triggered by user)
- Change default language & string translation to make it fit your way to speak to your customers perfectly (Unfortunately only on account level and not survey level)
- The team behind Survey Sparrow is very open to user feedback and replies fast to queries, issues and recommendations
- They develop the software constantly. Every month you receive an email with the newest improvements

Inconvénients

- The chat theme doesn't support multiple rows. If a person writes a longer answer to a question, only the part which fills the row is visible to him.
- You cannot change the branding for each survey. If you like to use the chat theme for some surveys and the form theme for other questions, the color and image choice may fit for one of them really well, but for the other not.
- Webhooks are only available for the enterprise plan for bugs a month. Other services like Typeform provide Webhooks even at the free plan.
- They don't save your login beyond your browser session. Every time I have to log in again.

Avantages

It is used to build templates from the customer opinions. It has different types of templates it is friendly interface when filling the forms (or) templates when compared to other templates it is good looking its based on the customer reviews

Inconvénients

It has many features but we get it only premium plan it is too much costs when we compared to other platforms or survey builders filling to much of forms it get slow

Avantages

I have been used this platform for months and it was great. This app allows to trial the softwares for free. The survey tools are good.

Inconvénients

Rough start for the beginners and sometimes software was buggy.

Avantages

I totally love SurveySparrow it gathers clients' straightforward assessments additionally as paying you for your suppositions. The studies are not difficult to know and surprisingly simpler to complete and have numerous studies to wrap up. it's a truly incredible overview device and it is not difficult to utilize. you'll additionally make the most of its email promoting highlights.

Inconvénients

It would be pleasant if there was a choice among free and their present least expensive arrangement, which isn't unreasonably modest, I don't care for how those studied are welcome to require other irregular overviews subsequent to completing the underlying one, yet I expect I comprehend why they are doing that.

Avantages

1. Chat based survey capability
2. Open integration
3. SMS Text capability

Inconvénients

1. Poor chat (only) customer support. Takes hours to get a small thing done.
2. Lack of email marketing features. There is no way to send reminders easily or even segment audiences.
3. Lot of dependence on developers, which is a huge time suck.
4. Doesn't allow you to handle bulk loads such as deleting or copying an audience list.
5. Webhooks have trouble connecting to AWS public gateway.

Avantages

There are a limited number of players who offers a huge set of features that help you build amazing surveys and forms in a conversational interface, SurveySparrow is one of them.

Been seeing them and using their product since the beginning and I must say they have come a long way.

Inconvénients

To be frank, I haven't noticed any as the support is always reachable. They are just a ping away in case something doesn't seem to work for you.

Avantages

The feature of building a survey from scratch based on my theme is very good. They also have chat based survey with that I can interact with people and know their opinion

Inconvénients

Apart from their customer support I don't have any complaints