Lightyear

Avantages

The program is easy to learn and explain to other non-finance people to use. It offers the best customer support which is very friendly and fast-reacted to any issues arise.

Inconvénients

The best integration with XERO and BEPOZ.

Avantages

After we reviewed a number of AP apps, Lightyear was by far easier to use and can cater to all your invoicing needs. Once mapped correctly you can fly through your invoices with 100% accuracy. Matching invoices to statement function is also terrific.
[sensitive content hidden] was amazing her training, patience and knowledge of Lightyear was fantastic, it was fun learning what lightyear was capable of.
[sensitive content hidden] explained everything as our first point of contact with Lightyear and he too was very helpful and knowledgeable.

Inconvénients

Nothing didn't like really, once you know what to do and mapping is sorted it is easier at first you think there is a bit to work through, but Lightyear assist with the set up.

Avantages

Nothing to like about light year it is doesn’t work simple

Inconvénients

Slow, Unstable, inaccurate ocr of invoices causing excessive manual re-entry of invoices, customer support non existent as they can’t do anything as it is a terrible system I have waited for improvements over the last 3 months they haven’t happened stay from lightyear find something else

Avantages

Bills processing have become easier and more accurate.

Inconvénients

Mapping can be tricky for split accounts and revision can only be made in the review folder.

Avantages

Easy to integrate and setup - start to finish - 4 weeks.
Great support team, very helpful and very thorough.
Price is very competitive, especially the setup costs.
Did what it said it could do and integrated with our systems.

Inconvénients

Duplicate invoices dont get caught until after the workflow.
Cannot bulk upload historical invoices from previous system (Dext)

Alternatives envisagées 

Pourquoi choisir Lightyear 

Logiciel antérieur 

Avantages

Smooth integration process with ERP and a user-friendly interface with a lot of functionality

Inconvénients

No complaints. The experience during and post on-boarding was great.

Avantages

What I like most about Lightyear is it’s easy to navigate and very user-friendly

Inconvénients

So far, there’s nothing that I like least about Lightyear because in more than 3 years of using the platform, I didn’t encounter any issue

Avantages

Easy to use and good supporter team, fast and help our work done in time

Inconvénients

Sometime the system picking up the wrong information

Avantages

[sensitive content hidden] has been a tremendous help in customising Lightyear for our own specific needs, especially around ensuring that Purchase Orders are reviewed by the correct people and in the correct order. I also love the smart extraction of invoice data.

Inconvénients

Probably the initial set-up of invoice templates as it took a bit of time but I know it will be well worth it.

Avantages

Simple, easy to use programme and like that it detects any duplicate invoices giving confidence that your payments won't be duplicated.

Inconvénients

There is nothing I dislike about Lightyear

Avantages

Lightyear allows for excellent reporting and intelligence

Inconvénients

The delay in mapping new suppliers, although there is an option to speedily approve.

Avantages

Document Management, Approval Workflows, Integration, Data Extraction, User-Friendly Interface

Inconvénients

Nothing ive come across i don't like yet.

Avantages

After the initial set up of LightYear and suppliers, we noticed the time savings immediately. I love that I can live chat with a LightYear Staff member whenever I am having trouble with something. They give me mini lessons each time I ask a question, are helpful and have a sense of humor! We have still not implemented all the features the product has to offer, but we are off to a good start.

Inconvénients

It was a bit slow to set up and I did require assistance to work out the best way forward for our organization's requirements, however, the assistance received was wonderful.

Avantages

I love how easy it is to use and it makes processing invoices so quick.

Inconvénients

truly i like everything about it and i am satisfied

Avantages

The functionality allows automatic capture and coding of purchase invoices. This enables invoice processing and approval to be made in an efficient and effective way without the need to key in the invoice details.

Inconvénients

It would be good to have some service or item codes under service bills which we could use to cover withholding tax

Avantages

Not much not to like! The fact that you can have a month's free trial to test it out and set everything up is brilliant. It meant we could trial the product at no cost (including excellent support from [SENSITIVE CONTENT] ). Although there was paid implementation assistance (cheap!) available I was able to set the whole thing up without having to resort to that (the customer support team is on hand 24/7 to help with any issues).

The product is not that mature - which could be seen as a downside. However, the Lightyear team is so responsive that it doesn't actually come across that way. Most of the niggles that I had at the beginning (just over 6 months ago) have already been resolved through the regular product updates, and I have confidence that the remainder will be resolved in due course.

The product is very easy to set-up and use (as evidenced by being self-implemented). We have implemented in four locations, and once you understand how things work, it only really takes a couple of hours of setup to do each new location.

Inconvénients

Given the nature of the rapid development of the product, there is still some work to be done to rationalise all the features (e.g. 'Edit Bill' permissions were add retrospectively to the 'Task Approver' role, so they don't integrate in a completely cohesive manner with the interface). However, I understand that the team are proactively working on that aspect.

Avantages

If I have to choose just one favourite thing about lightyear it would be the mapping which saves me so much time, however, I continue to find benefits of this product all the time. From all the automations, to the viewable history, through to the supportive team. I could go on and on

Inconvénients

I love this product for my use, however I am not sure if the department heads/authorisers of the invoices see all the detail I would like them to be checking/confirming as we use job codes as well as ledgers codes.

Avantages

Complete visibility across supplier invoices either via the dashboard as a quick view or in detail across all stages of approvals. This is especially helpful at the end of the month to see if all invoices have been through the entire approval process and exported to our accounting system before close off.
Search functionality is helpful and shows which stage of the process each invoice is at - search results can be exported.
The audit trails and notes show full history of the life of the invoice and save a lot of external communication and queries.
Implementation was easy after the demonstrations given to us by [SENSITIVE CONTENT] who took the time to understand what we wanted (which was a little bit out of the ordinary!) and configure the settings accordingly. We gained confidence in Lightyear through the demonstration/training process and the additional webinars.

Inconvénients

Looking forward to enhancements to the mobile app to allow more functionality while on site.

Avantages

The approval options definitely is the differential of Lightyear. From a simple 2 steps approval, to up to 3 executive approval, there are many options that can suit the most complex business.
Another strong point from Lightyear is their support. You usually gets a response on the same day.

Inconvénients

Their subscription is based on the number of transactions, so if your business manages a large quantity of bills, it might become a bit expensive.

Alternatives envisagées 

Pourquoi passer à Lightyear

Avantages

The functionality of Lightyear is incredible. This solution fully incorporates digitisation of all aspects of the AP function including data extraction from invoices, a full invoice depository, approval workflows via email and app, audit trails, seamless integration with our accounting system, automated supplier statement reconciliation, to name but a few. It can even verify supplier invoice line pricing to agreed pricing product price lists!

The system is user intuitive, with the process was so natural that rolling this out across the team was simplicity itself.

And pricing is scalable to usage, providing totally affordable Rolls Royce functionality to any organisation.

Inconvénients

Have found no cons to date! Thee are certain upgrades in the pipeline for approver interface via the app and email which will further enhance the already existing superiority of this product.

Avantages

We never lose an invoice. Even if we accidently delete an invoice we can return it for processing. We have reached our goal of being almost paper free. The processing, approval, review and signing off tabs are wonderful and provides us with a simple system that provides accountability from our department managers. So easy to use and saves so much time.

Inconvénients

A very small number of our supplier invoices can't be mapped but with the overall benefits of this system it is just a minimal issue.

Avantages

Software is very easy to use and to understand. Screens provide relevant invoice information.
Corrections on invoices can be made easily if required by the user.
Adding notes to invoices is very helpful for future reference.
Looking up archived invoices is also very useful. Creditors statements can also be stored so no need to print them.
Setting up new users is very easy and quick.
Invoices that need to be mapped by Lightyear are mapped in a timely manner .
There are regular improvements and updates on Lightyear which benefit the user.

Inconvénients

Hard code description against suppliers when it is always the same description that needs to be entered

Avantages

It took all manual inputting invoices and reconciliation to statements away saving huge amount of time, was 100% accurate taking away human error, provided great audit trail and reporting, clear lines of authorisation of invoces.

Inconvénients

There were no obvious cons that we could see

Avantages

User friendly and easy use and no effort required to understand every thing is self explanatory.

Inconvénients

No such other tool available in the market that is near close to the lightyear performance.

Avantages

Streamlined our processes and added features of line mapping, statement mapping, price matching

Inconvénients

that when you log into the app on mobile devise you have to re-enter the password every tiem