En savoir plus sur Orderhive

Orderhive est un système de gestion de commandes dans le cloud qui s'adresse aux distributeurs, commerces de détail et commerçants de détail de toutes envergures. Avec Orderhive, les vendeurs en commerces de détail peuvent suivre leurs commandes, leur inventaire et leurs expéditions sur l'ensemble des canaux de vente en ligne, tout en analysant les performances d'équipe selon les rôles et en localisant les stocks au sein de l'entrepôt. Le système fournit également aux utilisateurs des mises à jour en temps réel à propos de leur activité grâce à des fonctionnalités de reporting et d'analytique. De plus, Orderhive permet aux utilisateurs de stocker des informations client pour des utilisations marketing futures, de créer des ordres d'achat, de suivre l'inventaire entre les entrepôts, de traiter des commandes 3PL et de drop-shipping, de surveiller les matières premières requises pour les produits, de générer des factures et de suivre les paiements. Le système s'intègre à une variété de marketplaces comme Amazon, eBay, Etsy, etc. Les intégrations de vitrine incluent Shopify, Magento et WooCommerce, tandis que les intégrations de plateforme de comptabilité comprennent QuickBooks et Xero. Le système s'intègre également à divers portails de paiement et transporteurs afin de permettre l'expédition de commandes dans le monde entier. Orderhive propose une tarification mensuelle échelonnée, basée sur le nombre d'utilisateurs, le nombre d'intégrations et les fonctionnalités requises par le vendeur au sein du logiciel.
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Vidéo de Orderhive
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Orderhive - Prix

Orderhive n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Orderhive est disponible à partir de 95,00 $US/mois.

À partir de :
95,00 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui

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Orderhive - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,5
Fonctionnalités
4,2
Simplicité
4,4
Support client
4,6
Moshe
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 25/03/2018

Great, just great! Their customer service is much better than other alternatives.

- Inventory Sync across all marketplaces.
- Saved us money in operating expenses.
- Helped us reach higher ranks in many marketplaces including eBay and Amazon.
- Allows us to provide better customer service.
- Allows us to work with Drop Shipper with ease.
- Allows us to make better PO (since we know exactly how many products were purchased across all marketplaces).

Avantages

Customer support: They have responded within few hours and was available on the phone / Skype whenever I needed them.

Software: They offer integrations with all the main marketplaces and there isn't any limitation on the number of users. for each marketplace. They have templates for each situation you may encounter as a business such as an invoice, PO and many more.
It's possible to export any information you need, create new orders via their system which is very valuable to manufacturers, as they work with Dealers.

Price: I've checked all their competitors: Skubana, Zentail, SolidCommerce, Sellbrite and more, and I can tell you with complete confidence that at this time, Orderhive offers the best price for the features they provide.

Ease of use: Their system is more advanced than most of their competition. They provide many features so it takes few days to get the hang of it but in return, you have control of everything.

Their only real competition, in my opinion, is Sellbrite but the price difference doesn't justify it.

My overall impression of them is very good and I suggest that if you manage more than two marketplaces and have an issue maintaining inventory count, try them. I'm certain you won't regret it.

Inconvénients

In my opinion, they are missing a listing tool, better analytics tools, and PO to be a complete package but I'm not complaining since you can solve two of those issues with a little bit of knowledge in Excel.

Arturo
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
5

4
Publié le 01/06/2022

Good Linnworks alternative

I believe this software have potential to grow and become very reliable.
Whilst there have been some issues and downtime with the FTP integrations, the support team and their developpers have always been very quick to fix them and improve them with additional features

The overall customer support has been exceptional

As a company using Amazon, FBA, Shopify, Ebay, WooCommerce and wholesale sharing the same stock and syncing it from our ERP, it really works

Avantages

It does all we need to integrate it with our ERP via FTP import / export XML

Inconvénients

FTP xml order export every 1 hour minimum might not be enough for some ERP integrations that need to sync orders and shared committed stock faster accross multiple channels.

Decreasing the 1 hour window to 15 min ( like Linnworks ) would make a great difference

Alternatives envisagées 

Access Mintsoft, ShipStation, ChannelGrabber et Linnworks

Pourquoi choisir Orderhive 

Unjustifiable price increase

Pourquoi passer à Orderhive

- Amazon FBA integrations for NL, US, SE that other alternatives did not offer - Competitive pricing
Alex
  • Secteur d'activité : Articles de sport
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 17/08/2022

Fantastic eCommerece Light ERP Order Management System

Very good steam that cares

Avantages

ecommerce integrations, marketplace integrations

Inconvénients

reporting is a bit weak, especially on product sales and accounting

Utilisateur vérifié
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
3

3
Publié le 16/11/2017

Good Price, Very Slow and Technical Glitches

Avantages

The price is one of the lowest in the business for what it offers. You can even connect Amazon FBA inventory and manage your purchases which makes other applications usually very expensive.
Positive is also that it supports Multi-Currency and shows the customers country in the order overview.
Support replies usually within the day via email or skype.

Inconvénients

When you tag an order it doesn't instantly show this tag, you first have to click somewhere else or refresh the page.
And sometimes its really slow and you have to wait half a minute until something happens when you click to open a view or order.
What also bothers us is that you only can put orders on hold when you are in the "Awaiting shipment" Order view, but not in the "All order" view.
If you want to get your customized features, you have to pay one year in advance.

Recently we have the problem that orders from Amazon or Ebay won't show up in Orderhive. Because we have to fulfill some of them within 1 business days, this problem is a real problem. We then have to print all orders manually from Amazon or ebay and make our labels manually which takes a lot of more time. The orders will appear in Orderhive 6-12 hours after they have been placed. This happened to us maybe 5 times already.
After contacting the Orderhive support they very quickly replied to us on Skype. But then they told us to contact Amazon ourselves to find out what's going on. After we've noticed that it's not only eBay but also Amazon they didn't come up with a solution yet.
The last time it happened this week they've replied it was a technical glitch which affected all users of Orderhive.
We are looking for another solution now, but we know it will cost us a lot more. I guess you get what you pay for.

Christina
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 29/06/2022

For the money Orderhive works better than some really expensive programs we have tried.

Orderhive is an overall great value. Its inventory, kitting and bundling capabilities have made managing our inventory very easy. It has more robust inventory features than Zentail and SkuVault, however in other areas it still has a way to go. It has been more accurate with tracking our inventory across the marketplaces than other programs, and while it has more features, Inventory is really the only one we use regularly. I would love to see it grow into multi-channel listing management and add some more basic features and rules, but overall we are very happy with orderhive and will continue to use it.

Avantages

It offers a good solid inventory solution. It has been hard to find a program with Multi-warehouse inventory tracking that doesn't cost a fortune. Unlike most other programs Orderhive will take the inventory out of the location that it is shipped from , keeping a more accurate inventory of each warehouse. The accuracy is pretty solid, as we have not found one yet that works for our sku set and setup, but Orderhive has been the best so far.

Inconvénients

*No half cent pricing- unable to use many of the built in features.
*Partial ship orders from multiple warehouses. You cannot split an order into multiple warehouses to ship

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