En savoir plus sur Kartra

Kartra est une solution cloud qui aide les entreprises à créer, lancer et gérer des plateformes d'e-commerce, des campagnes marketing et des portails d'assistance. L'application permet aux organisations de créer des pages web personnalisées à l'aide de fonctionnalités de type glisser-déposer et de modèles personnalisables. Kartra comprend un module de gestion des leads, qui permet aux professionnels de gérer les leads, les prospects et les clients sur plusieurs sites et de catégoriser les clients à l'aide de balises personnalisées. Les fonctionnalités comprennent un portail pour les membres, un système de marketing vidéo, des paiements par carte de crédit/en ligne, des formulaires de prospection automatisés, un système de marketing par SMS/e-mail, etc. Elle offre une fonctionnalité de gestion des affiliés, qui permet aux utilisateurs de recruter/suivre les affiliés, les commissions et les jalons dans les campagnes publicitaires. De plus, les équipes peuvent planifier des sessions avec les clients via un calendrier intégré. Kartra prend en charge l'intégration à diverses applications tierces telles que Braintree, Stripe, PayPal, SendGrid, Twilio, Zapier, Google Agenda, Mailgun, Authorize.Net, etc., via des API (Application Programming Interface). La tarification est disponible sur demande et l'assistance est assurée par téléphone, une FAQ, de la documentation et d'autres ressources en ligne.
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Kartra - Prix

Kartra n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Kartra est disponible à partir de 119,00 $US/mois.

À partir de :
119,00 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui

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Kartra - Avis

Note globale

4,5
Donnez votre avis !

Évaluation des fonctionnalités

Rapport qualité-prix
4,3
Fonctionnalités
4,4
Simplicité
4
Support client
4,1
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Tous les avis sur Kartra

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165 avis
Estelle
Estelle
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

5,0
Publié le 13/11/2023

Bon pour les entreprises en ligne

Avantages

Kartra est un logiciel qui aide les entreprises en ligne pour leur développement surtout l’automatisation de marketing par mail. Ce produit est rempli de multiples fonctionnalités.

Inconvénients

Malgré ces multiples fonctionnalités, certaines fonctionnalités ne sont pas toujours disponibles.

Réponse de Genesis Digital

We're delighted to hear that Kartra has been beneficial for your online business needs, especially in email marketing automation. We would love to understand more about the features you felt weren’t available so we can improve your experience. Please reach out to our support team at [email protected] so we can help.

Répondu le 18/01/2024
Chris
Chris
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

5,0
Publié le 28/09/2022

critique de l'application karta

les petit bus mais dans l'ensemble ca va

Avantages

les fonctionnalités de kartra sont assez nombreuse et j'ai vraiment le tout. tout pour qu'on y reste

Inconvénients

l'environnement est vraiment a revoir avec des bugs qui n'en finissent pas et c'est vraiment ce qui fait défaut

Utilisateur vérifié
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
2
Support client
0

4,0
Publié le 09/12/2022

Le tout en un du e-marketing

Avantages

J'apprécie toutes les fonctionnalités présentent avec un abonnement abordable.

Inconvénients

Le défaut principal vient de la complexité d'utilisation et de l'ergonomie.

Benedict
Benedict
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5,0
Publié le 22/05/2023

All-in-One Marketing Solution and more

Avantages

As I am running boutique consultancy, we are a very lean team. Having Kartra allows us solve areas like Landing pages, Creating lead magnets and freebies to capture new leads, nurture our database regularly, filter according to engagement and interest in our leads, allowing us to run very targeted campaigns to drive conversions. We have also used Kartra to build a new product, through acychronous elearning via membership sites. We also built an employee wellness solution just using Kartra's existing features. We are very happy users of Kartra and advocates of it. The templates and constant improvement to the software inspires confidence that it is not a "dead" product. So well done to the team

Inconvénients

The pricing is not the cheapest. When you want to move to Kartra, you will ideally want to eliminate existing subscriptions to solutions such as website builders, email automation, form capture, membership sites, etc etc. All works well, except Calendar feature. I am still subscribed to Calendly because it is stable and works very well for us. We wish the calendar feature in kartra can be reliable and stable, without missed appointments. Having said that, considering all the other software solutions that I can drop because of Kartra, I have gotten my value from it.

Alternatives envisagées 

ClickFunnels

Pourquoi choisir Kartra 

Kartra offers what Instapage does and much much more, like email automations, membership sites, just to name a few

Logiciel antérieur 

Instapage

Pourquoi passer à Kartra

creators of Click funnels seem to not have any product innovations, and seem to be markerters instead of engineers. The features in Kartra are much more reliable and stable compared to Clickfunnels.

Réponse de Genesis Digital

Thank you for sharing your experience with Kartra! We appreciate your positive feedback on its versatility and impact on your boutique consultancy. We understand your concern about pricing and the Calendar feature, and we'll continue working to enhance and improve our offerings. We're thrilled to have you as a happy user and advocate.

Répondu le 18/01/2024
Jennifer
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
4

5,0
Publié le 08/07/2024

Kartra is a great all in one solution

Avantages

I like the variety of templates, and the fact that it is truly an all in one solution. I can build websites, funnels, send emails and create membership sites all in one.

Inconvénients

I do not like their calendar scheduling functionality as it does not integrate with various calendars for client ease of use. I do not like that they have gone up on their prices and that you have to pay at a higher tier to get features that were previously included.

Alternatives envisagées 

ClickFunnels

Pourquoi choisir Kartra 

I wanted an all in one solution that would take care of the various marketing needs of my company.

Logiciel antérieur 

Leadpages

Pourquoi passer à Kartra

It is better, has more secure coding. It is also easier to use and has more features.
Tony
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
3
Simplicité
1
Support client
1

1,0
Publié le 02/11/2024

Expensive. Really bad support and buggy software.

Expensive. Really bad support and buggy software.

Avantages

If it worked as advertised, it would probably be ok.

Inconvénients

If Kartra weren’t so buggy and their support weren’t so slow and unhelpful, it could potentially be a good product. However, their primary focus seems to be taking your money for a product that doesn’t work as advertised. (Avoid paying for an annual subscription!)

I encountered issues with their order pages not processing correctly on a book funnel over a year ago. Despite my repeated requests, they couldn’t fix the problem and kept instructing me to clear my cache as a solution. After spending six months building the funnel and membership site, all my hard work was wasted, as I couldn’t run ads to start my business.

Fast forward a year, and I tried to get the funnel working again. Unfortunately, I encountered the same issues when testing the pages. This time, Kartra admitted there was a technical fault and assured me they’d fix it—but nothing happened. In fact, the issue worsened, with the two-step order form no longer working on top of the original problem. Despite two weeks of back-and-forth, they offered no real assistance in troubleshooting the issue. When I expressed my frustration and asked for help, their response was to tell me, once again, to clear my cache, which did nothing.

THEN, SHOCKINGLY, THEY DELETED ALL OF MY SUPPORT TICKETS IN THE SUPPORT PORTAL, ERASING ANY EVIDENCE OF MY COMPLAINTS AND THEIR RESPONSES. THIS IS HOW KARTRA “SUPPORTS” ITS USERS: THEY CHARGE A COSTLY ANNUAL SUBSCRIPTION FOR FAULTY SOFTWARE, FAIL TO RESOLVE TECHNICAL ISSUES, AND THEN ERASE EVIDENCE OF THEIR LACK OF SUPPORT.

I would strongly recommend considering other software that works as advertised and has a support team that actually assists users. Otherwise, you’re risking your time, money, and business.

Réponse de Genesis Digital

Thank you for sharing your experience, and we’re truly sorry for the frustrations you've encountered. Your feedback is invaluable as it helps us continually improve. Ensuring a smooth, reliable experience is our priority.

To clarify, we haven’t erased any support tickets. We recently upgraded to a new support system to enhance service quality, and all past tickets should still be accessible. Please reach out directly, and we’ll gladly help locate any previous tickets to ensure continuity and address any outstanding issues.

We genuinely want to make things right and appreciate the chance to assist further.

Répondu le 12/11/2024
luz mary
luz mary
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

5,0
Publié le 07/05/2024

The Definitive Solution for your Online Business

This platform has made my life much easier. It's like someone read my mind and created an all-in-one marketing solution that covers all my needs. The 360-degree analytics are detailed and insightful, and the affiliate management and integrated payment method are super convenient.

Avantages

I love how it allows me to build and manage my entire online business without needing to hire a team of developers or designers. The professionally designed templates are impressive, and the expertly pre-written text saves a lot of time and effort. It's like having an entire marketing team working for me!

Inconvénients

The only thing I could say that's less favorable is that, with so many features included, it can take some time to learn how to use everything.

Réponse de Genesis Digital

We're thrilled to hear about your positive experience with Kartra! It's fantastic to know that our platform has helped streamline your online business operations and provided you with a comprehensive marketing solution. We understand that mastering all the features may take some time, but we're here to support you every step of the way. Thank you for your valuable feedback, and we're committed to continuously improving our platform to better serve your needs.

Répondu le 09/05/2024
Utilisateur vérifié
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
2
Support client
2

4,0
Publié le 23/02/2024

Karta is overwhelming and complicated for freelancers

Avantages

It was recommended by a friend and I like that everything can be done in Kartra

Inconvénients

It was overwhelming and is much to complicated for freelancers

Réponse de Genesis Digital

Thank you for sharing your feedback with us. We recognize the importance of streamlining the learning process and are dedicated to assisting you in simplifying your experience. Join us for live workshops, interactive Q&A sessions, and an array of learning resources tailored to support freelancers like yourself every step of the way. Our goal is to ensure your journey with Kartra is as seamless as possible!

Répondu le 26/02/2024
Joane
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
2
Support client
2

3,0
Publié le 07/09/2023

Not for me!

I did not have the greatest experience with Kartra at all... their system was backwards and cluncky and their customer support was non existent. I had reached out to them for weeks without a response and then after I disputed their charges on my credit card, then finally someone reached out to ask me ask me to drop the dispute as they were going to offer me a full refund. I found it super expensive for what you get and the lack of customer support.

Avantages

I like the "all-in-one" solution so that I didn't have to try to piece a bunch of other tools together through Zapier.

Inconvénients

Initially, I was so excited about Kartra, and then the more I used it the more I disliked it. It was super clunky to design in. Funnels were difficult to create as everything worked backwards. And the customer support was horrible!

Réponse de Genesis Digital

Thank you for sharing your experience. We're sorry to hear about the challenges you encountered with Kartra. Your feedback is important, and we appreciate your honesty. Please know that we are actively listening and are committed to making improvements based on your insights.

Répondu le 12/12/2023
Utilisateur vérifié
  • Secteur d'activité : Médecine douce
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
2
Support client
5

3,0
Publié le 14/08/2023

Not easy to use and very expensive

Overall, it is very expensive, and I have found an all-in-one platform that is far easier to use. It is more aesthetic, not so masculine looking, fast, and easy to make changes and adjustments. It also costs a fraction of Kartra's cheapest package.

Avantages

Initially, I liked that it is all in one platform and that I can have all my business under one roof.

Inconvénients

Kartra has a very long learning curve. For those who have never used an all-in-one platform, this was very difficult to learn, and many features are not that intuitive, including the design. It takes a long time for it to update changes so you spend time sitting there waiting for it to complete saving your work. The blocks and elements are very big and reducing them takes a lot of time.

Réponse de Genesis Digital

Thank you for sharing your thoughts on Kartra, your feedback is valuable. We appreciate your honesty and understand the challenges you've faced, especially with the learning curve and design aspects. Your insights are guiding our ongoing efforts to enhance user-friendliness and efficiency

Répondu le 12/12/2023
Marek
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 10/05/2023

Kartra Review

My overall experience with Kartra was highly positive. It transformed the way I approached my online business by offering an integrated solution for marketing and sales. The platform's features were robust, and its customer support was responsive and helpful. Kartra helped me streamline my processes, automate tasks, and ultimately drive better results for my business.

Avantages

One of the things I liked most about Kartra was its all-in-one platform that encompassed various marketing and business tools. The ability to create and manage sales funnels, email marketing campaigns, membership sites, and even conduct webinars all within one platform was incredibly convenient. It saved me time and allowed me to have a comprehensive view of my marketing efforts.

Inconvénients

One aspect I liked least about Kartra was the learning curve associated with its advanced features. While the platform offered a wide range of powerful tools, it took some time to fully grasp and utilize all of its functionalities effectively. Additionally, the pricing structure, although reasonable for the value provided, may be a drawback for some users.

Réponse de Genesis Digital

Thank you for sharing your insights on Kartra! We're thrilled you found our all-in-one platform convenient and versatile. We appreciate your feedback on the learning curve; we're continuously working to improve user experience. Your input on pricing is noted, we strive to offer compelling value and we hope our dedication to adding more innovative features and customer support adds unmatched value.

Répondu le 18/01/2024
Liliane
  • Secteur d'activité : Génie mécanique ou industriel
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

4,0
Publié le 24/09/2023

Kartra review

Avantages

I like this software because it's easy to use and configure. I particularly like the way it lets me create destination pages.

Inconvénients

I find its price rather high for this kind of software

Réponse de Genesis Digital

We're glad to hear you find Kartra easy to use and configure. We understand your pricing concern and appreciate your feedback. We hope that our dedication to innovation and continuous addition of new features ensures that the value exceeds the cost. Thanks again for your feedback, we value every voice.

Répondu le 18/01/2024
Tareq
  • Secteur d'activité : Matériaux de construction
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 20/04/2023

A great ability to follow up the shopping operations effectively on our website

We've seen positive results with Kartra's ability to follow up on shopping operations on our website. The platform's ability to direct customers and send reminders has helped us effectively improve our sales levels.

Avantages

Kartra is a versatile digital marketing platform that offers a wide range of features for building landing pages and email campaigns. Its segmentation tools make it easy to organize contact lists, while its powerful automation enables follow-up emails to be sent automatically to customers who haven't completed their shopping. Additionally, Kartra provides a heatmap and tracking system that offers valuable insights into customer behavior, such as which links are clicked and by whom, allowing businesses to effectively target new customers.

Inconvénients

I have only encountered positive aspects of Kartra , including its modern interface and easy-to-use tools. It's great that they have a customer service team that is always available to help.

Réponse de Genesis Digital

Thank you for your positive feedback! Delighted to hear you're enjoying Kartra's versatility and user-friendly interface. Our aim to support you every step of the way!

Répondu le 18/01/2024
Jane
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
2
Simplicité
2
Support client
0

3,0
Publié le 09/04/2020

Great and Incredibly Frustrating at the Same Time!

I have created my website and sales pages with relative ease. Again, love that all is in one place just don't like how inefficient it is to create things. Walking through everything step by step all the time just to make one simple edit is frustrating.

Avantages

What I like most about this software is the ability to house most everything I need in one place. Making internal connections is easy and I like one spot to go for everything.

Inconvénients

What I like the least is how tedious Kartra is. On a daily basis, we have to jump through hoop after hoop to do everything. There appear to be not shortcuts for anything to speed the process along. We sit waiting after every single step and waste significant more time doing daily work than we ever did with Infusionsoft, now Keap. It makes my CEO absolutely nuts as efficiency is very important to her. It is not very efficient.

Réponse de Genesis Digital

Thank you for sharing your experience with Kartra. We're pleased to hear that you appreciate the platform's ability to centralize your business operations. However, we understand your frustration with the level of tedium and inefficiency you've encountered. Your feedback regarding the need for more streamlined processes is invaluable to us, and we're continuously working to improve user experience and efficiency. If you have any specific suggestions or areas where you believe we could enhance our platform, please don't hesitate to reach out. We're committed to addressing your concerns and ensuring a smoother experience for you and your team.

Répondu le 06/05/2024
Rocco
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

5,0
Publié le 09/04/2020

Kartra is Real Online Business Software

Love it. Sometimes I would rather get someone on the phone for support because I think it would be easier to get stuff done but Kartra's support desk is pretty quick.

Avantages

There are too many features to list but my favorite is the Memberships, the ease of making a Portal with many courses, all the Done for you campaigns, the all in one ability of email, forms, integrations, the ability to interact with Zapier and other workflow products, drag and drop page building, I can go on but I only have so much space. Genisis Digital really understands how an online business should operate when they built this software.

Inconvénients

I only have one. They need to figure out how to create the ability to add more than 4 levels of membership in their membership platform.

David
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 09/04/2020

Outstanding

I am very satisfied with KARTRA software! I think it is the best on the market.

Avantages

Usability. KARTRA is extremely easy to use and learn. The training for how to use it is very good as well. As compared to other software programs, KARTRA has them beat HANDS-DOWN! In cost and ease of use.

Inconvénients

I think that KARTRA can take a lesson from [SENSITIVE CONTENT HIDDEN] on the education and promotion of KARTRA. He did a "1 Funnell Away" and "30-Days" challenge program that was wildly successful in both teaching Funnel marketers how to be successful and selling his [SENSITIVE CONTENT HIDDEN] software. I went through the training and was quite willing to pay the $100 to do so. I know KARTRA did a three-day event - Wrong way to approach it. [SENSITIVE CONTENT HIDDEN] content was broken down into pieces and easy to consume and re-watch. KARTRA's 3-day program was difficult to watch and impossible to find the pieces I was looking for.
Promotion is the biggest con - The KARTRA product is the best on the market! It's just not promoted well.

Alternatives envisagées 

ClickFunnels

Pourquoi choisir Kartra 

I tried several different products before settling on KARTRA. The fact that KARTRA had everything all in one place was terrific!

Pourquoi passer à Kartra

Price, Ease of Use, Overall completeness of what I need to run a business online.
Louise
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 25/05/2023

Great all in one system

Avantages

I love how Kartra is easy to use. You can build a landing page or website in a few minutes and add a lead magnet to start building a mailing list.

Inconvénients

The price. It is one of my biggest monthly bills

Réponse de Genesis Digital

We're thrilled you find Kartra easy to use and effective for building pages and mailing lists. Thank you for being a loyal customer!

Répondu le 18/01/2024
Lokeshkumar
Lokeshkumar
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 18/02/2023

Dozens of professional themes for building gorgeous, functioning websites quickly

Kartra is a strong and easy-to-use internet business builder. It has professional templates, expert text, thorough analytics, a sophisticated autoresponder, affiliate management, and built-in checkout. It is pricey and has some limitations, but the free trial period and other choices can help.

Avantages

Kartra features dozens of professional themes for building gorgeous, functioning websites quickly. Kartra writes landing pages and other content. Kartra's 360-degree analytics boost performance. Kartra's autoresponder automates marketing. Kartra simplifies affiliate programme management. Kartra's checkout simplifies pricing plans and coupon coupons.

Inconvénients

Kartra is pricey, especially because alternative platforms offer many of its features. Kartra is powerful, yet some users may be concerned about its restrictions. It works solely with WordPress sites and has features only accessible on the highest-tier plans.

Laura
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
3
Support client
3

4,0
Publié le 12/02/2023

A true all in one platform

I used Kartra since 2018. It has grown and developed so much since then.If you're looking to build complex and modular funnels, then Kartra is a great tool for that.

Avantages

You can do almost anything in Kartra. It really is an all in one software. Email marketing, online courses, booking calendar, affiliate programs and more.

Inconvénients

The downside of being an all in one, is that you can do so much, but not all the functions are as fully featured. For example the booking calendar is missing standard features like buffer time between appointments. The page builder is also a but clunky and can be cumbersome to use.

Croix
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
1

4,0
Publié le 09/04/2020

Great for small and simple businesses but ...

Great platform as compared to others especially for small businesses. Kartra is great for the starter businesses and people needing an all-in-one platform. But it is not robust enough for big players to stay exclusively within the platform and will need to integrate with other apps and platforms. But this is typical for high traffic businesses.

Still love Kartra after 2 years and hope they get their quirks sorted out and add a real customer service live chat support. That said, now we only use it as a website/landing page builder and for our membership site. For our business and funnel work properly and be more cost effective, we also integrate a different CRM, customer support app, video hosting and payment platform.

I've talked to some big player friends with lots of traffic who are also Kartra users and they confirm the same. Love it, but there are glitches and it is expensive for high traffic and sales.

We will stay with Kartra for the foreseeable future. We almost switched but nobody has a perfect solution for a high traffic online business. After seeking better options, I found that Kartra is still the best if you don't want to hire a tech team. We can do everything ourselves.

Kartra, please add a live tech support system. At least during business hours.

Avantages

I love the all-in-one concept. The idea is brilliant and the features are great and the integration is awesome for a basic user and small business. You can do most everything you need right within the platform. Funnels, sales, beautiful websites, incredible landing pages, memberships sites, shopping cart and fully integrate a complete website and sales from start to finish with lots of great analytics. Its the best all-in-one solution out there right now. Its an important part of our business but it is not robust enough for online businesses with lots fo traffic and sales.

Inconvénients

Glitches and cost prohibitive for big businesses.

COST: We drive too much traffic and sales to use the all-in-one concept for us. So we use other platforms to host our videos, CRM, customer support, and payments. We use Kartra for websites, landing pages and memberships. Using this multi platform approach we save money and have a more stable online business and funnel.

PROBLEMS:
We have had glitches in customer emails being black list after purchase and so they don't receive the welcome email and login to the membership. And we have random password issues for the membership.

This means we have had to create redundancies and a robust customer support system to minimize refunds and complaints.

CUSTOMER SUPPORT: While better recently, it still is horrible often taking a day to respond to ask questions and then an additional day to reply with an answer that is often not helpful. Most I trouble shoot myself now. Or I use a work around and that is why we integrate with other platforms. Support tickets only for a digital tech platform like Kartra is frustrating, costing us money when there are issues.

USABILITY: Overall very good. I wish they would fix the step-by-step procedure and allow jumping to the section you need. There are definitely areas to make more user friendly. It is similar to thrive themes, so my learning curve was small. But if you are new to this style, it will take a while to get fluent. But it is easy to use overall. I like that a lot.

Bernadette
Bernadette
  • Secteur d'activité : Design graphique
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 16/05/2022

Settled with Kartra

I like how streamlined Kartra is. They now have the campaigns function which allows you to customize your campaigns by editing a pre-existing templates.

Avantages

What I like most about Kartra is that it is a complete online software that allows us to market to our existing list.

Inconvénients

It took time before they rolled out the quiz/survey function and even then, it is not yet very refined as we hoped it would be.

Mike
Mike
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
2
Support client
4

5,0
Publié le 09/04/2020

KARTRA - a No-Brainer MUST Have for any online business

I love almost everything about Kartra except it is not user friendly. It takes time to learn all of the hidden complicated steps you must take to make things work. I wish they would get a good business customer who is not tech savvy, and watch them try to use and navigate the software. This would help the propeller heads get exposed to how we think and operate.

Avantages

1. Done for You Stuff - boatload of "Flip a Switch" to turn on new products, campaigns, launches, web forms, sales pages, order pages, thank you pages with follow up sequences already built for you. Simple, fill-in-blank stuff and it creates all of the Sharp Looking Web Pages (yes, boatload of templates or create you own) Kartra is the missing link for KornFewshunsoft. (Kornfewshunsoft user since 2004) Time Saver, Money Maker

Inconvénients

1. Cannot do OneZee TwoZee sales with a discounted price - if you have Sales people on phone
2. Cannot do "Quotes" (Infusionsoft feature) for customers, unique discounted bundle of products, bonuses
3. Cannot push a button to see all of your customers - you must go thru a 7 step process that is painful
4. No folders to categorize uploaded photos and images - All into one huge bucket - time eater to find
5.

Ismaël Huberson
Ismaël Huberson
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 20/11/2022

Kartra

Avantages

Kartra is a software that will help you automate your email marketing, sales process, and more. It's an all-in-one tool that will help you build your email lists, create landing pages, and run a successful marketing campaign.

Inconvénients

kartra's customer support is unresponsive.

Alex
Alex
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4,0
Publié le 21/05/2019

A comprehensive All-in-One solution

I am happy with Kartra, because it allowed me to really upgrade the online presence of my business and to automate my sales and the communication with my clients. It enhances my ability to have a detailed database of my clients, their purchase activity and browsing behaviors. Once I learned how to utilize the different modules, it became very easy to duplicate existing segments or modify templates.
I also appreciate, that Karta continues to work on the integration of even more features.

Avantages

So many aspects of my business can be addressed through Kartra. It saves me from having to subscribe to many different service providers. I truly love the (almost) All-in-One approach. There are many training videos and the Facebook group is an awesome resource for extra tips and immediate help.

Inconvénients

There are new features added frequently. That is in itself a good thing. But it requires keeping up with the changes. A couple of times it resulted in me having to redo things. So sometimes the many different levels of complexity interfere with each other and create a bit extra work. Also, the initial learning was pretty time consuming.

Utilisateur vérifié
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

5,0
Publié le 24/04/2022

Jack of all Trades…Master of none

Avantages

Entry level pricing tiers affordable. Decent feature set.

Inconvénients

All the features worked, sort of, just not optimally.

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