En savoir plus sur athenaOne

athenahealth, recently ranked #1 by 2022 Best in KLAS for athenaClinials Ambulatory EMR for 11-75 physicians and athenaIDX practice management, provides cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health management, as well as Epocrates and other point-of-care mobile apps. athenahealth currently works with a network of more than 160,000 providers. The EHR offers a homepage that allows users to review the daily schedule and patient information, manage orders, and view incoming lab results. The billing module can be used in tandem with the EHR or on its own, and features a patented and continuously updated rules engine. Medical practice management tools include visibility into daily responsibilities, custom benchmarking, proactive trends analysis, and more. Patients can utilize a patient portal to review history, pay bills, sign forms, and schedule appointments. Reminders can be delivered via phone, email, or text message; patients can even be alerted when test results are waiting in the patient portal.
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Vidéo de athenaOne
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athenaOne - Prix

athenaOne n'est pas disponible en version gratuite.

À partir de :
Non fourni par l'éditeur
Prix :
Free demo on request.
Version gratuite :
Non
Version d'essai gratuite :
s/o

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athenaOne - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
3,5
Fonctionnalités
3,7
Simplicité
3,7
Support client
3,6
5 avis sur 732 Afficher tous les avis
Jarred J.
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 09/12/2018

Very easy to pick up and get going.

Avantages

The user interface is very friendly and everything is set up to guide you through easily while entering patient information.

Inconvénients

Sometimes the add on software like the label printer and document printer would stop working, but that is rare.

Ann H.
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 18/05/2022

Sea change

When we selected athenaOne, we requested an (unreasonable) implementation within one month. They (appropriately) warned that this was not recommended but went along with us and WE DID IT. There were definitely issues that had to be addressed going forward but it was accomplished fairly quickly and smoothly and we were moving onto process improvement within the two months of implementation. We did identify and make improvements. Implementation for our Ortho group was 3/1/2019 and for the GYN group was 5/1/2019. In 10/2019, our accountant reported that we were better than we had been in 20 years! This is the sea change that occurred. The amount of clinical work and number of patients was not significantly different and despite high staff turnover, a location change, and a new EHR, the improvements that we were able to identify and implement moved us from being underwater to riding a wave of success.

Avantages

The most important features of athenaOne which have produced a SEA CHANGE for our practices are 1) easy access to demographic, clinical, scheduling and billing information regardless of your role, 2) remarkable and rigorous data collection and report functions that allow optimal decision-making and tracking of business functions, and 3) an optimal platform for developing and implementing PROCESSES which improve efficiency, reduce human work and reduce human error.

Inconvénients

The only thing I don't like is that I don't optimally use all of the features because I haven't learned what they are yet! We have been using athenaOne for a little over three years and there are still a large number of features and processes that I could implement or use in our small practices. There is always a better way!

Matt H.
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
3
Simplicité
4
Support client
1

1
Publié le 11/05/2022

EMR that has potential, but unfortunately the worst customer service ever. Good luck with...

Avantages

Ease of use, to some degree. However overall horrible experience.

Inconvénients

Worst Customer service I've ever received. Services provided are not delivered as per contract agreement. Good luck with navigating through when you have a problem. You will be on placed into a phone tree straight to the Phillipines or India.

None of the services agreed upon on contract was delivered.

Utilisateur vérifié
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
2

5
Publié le 25/05/2022

Athena makes my job mostly easier.

Avantages

The workflow of Athena is excellent and uses common sense. E-prescribing, integrated fax, communication among office employees is a must.

Inconvénients

There are a lot of steps to go through from chart completion to claim submission. Sometimes it feels like there is a lot of double work happening.
Athena does not know much medical terminology and often tells me that I am misspelling things when I know them to be correct.
I wish that the dictation portion were free.

Alternatives envisagées 

EpicCare EMR

Pourquoi choisir athenaOne 

Claim management. Practice growth.

Logiciel antérieur 

EpicCare EMR et EHR 24/7

Pourquoi passer à athenaOne

Cost and ease of implementation.
Titus A.
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 31/05/2022

Physician reviewer

Avantages

Very easy to document.
Pop Management tools
AthenaText feature is very useful in communicating throughout the practice

Inconvénients

The inbox email features are a little cumbersome and if you are not careful you can end up sending messages to the unintended end user.

Alternatives envisagées 

Epic

Pourquoi choisir athenaOne 

Ease of use

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