En savoir plus sur Bookeo
Bookeo - Prix
Bookeo n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Bookeo est disponible à partir de 14,95 $US/mois.
Produits similaires à Bookeo
Bookeo - Avis
Évaluation des fonctionnalités
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Book Anytime
Very happy with what I need it for, plus they have wonderful customer service.
Avantages
The ease of set up & use. I can charge clients online without wasting time after the session.
Inconvénients
To have more tools available the price increase is too high
Réponse de Bookeo
Thank you so much for this 5-star review, Ani.
We are so happy to hear that you are enjoying Bookeo. We really appreciate you being a customer and helping to share the word about us.
Please note that all features are enabled with all plans. Our plans are based on the number of resources, users and bookings/month.
Please do not hesitate to contact us should you need any help. We're here for you anytime.
Shannon
- Secteur d'activité : Services et installations de loisirs
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Very happy customer for over a year!
I did a lot of research on different options. Bookeo by far is the best option. Other reservation companies want you to use their credit card processing system, or they want to design everything for you, rather than giving you control, or they make information hard to find without sitting through a demo and a hard sell. I love being able to use my own external apps and I appreciate being able to log in and make changes whenever I need to.
Avantages
1. Functionality. The Bookeo software allows me to customize so many aspects of my reservation system, including pricing, special pricing, discounts, customer communication, discounts, calendar syncing, website integration, and so much more. Whenever I have something new I want to add or change, I find that Bookeo has an option for it, and it is easy to find and add.
2. Ease of use. I set up my booking system on my own and found that it was easy to learn and use.
3. Aesthetics. I embedded the booking platform into my website. It is a seamless experience for my customers and it looks clean and professional
4. Integration with other apps. I sync my Gmail and Square with Bookeo and it works amazing. It makes my life so much easier!
Inconvénients
Nothing! Everything has worked great for me so far.
Pourquoi passer à Bookeo
I liked that I could set everything up myself and use my own external systems. I liked that there was a trial period to try it out and I didn't have to sit through a sales pitch.Réponse de Bookeo
Hi Stacie,
Thank you for sharing your amazing review of Bookeo. We appreciate you taking the time to share your detailed feedback and comments!
We are thrilled to hear you found Bookeo easy to set up, use, and update when needed - and that it makes your life easier.
Thank you.
Shannon
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51-200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Very basic and no desire to improve
I thought it was going to solve problems, but it created a lot of new problems. We are actively looking for an alternative, but there are very few booking systems that do what we need.
Avantages
The ability for clients to book and choose whether to pay now, or pay via invoice was the reason we chose Bookeo, alongside the Xero integration
Inconvénients
You can only send a booking confirmation to ONE person - not a team of people. It doesn't integrate well with Zoom. It doesn't allow you to see what was sent to a customer. The support team are not remotely interested in raising improvement requests for their software. Support is average at best.
Réponse de Bookeo
Hi Christine,
Thank you for taking the time to leave a review.
I read all the support requests you sent us and the timely replies from our support team. Please note that:
- Bookeo sends the booking confirmation email only to the customer making the booking and not to all the participants. This feature works in a similar way for all the other booking systems. However, please note that you can use our API to send a booking confirmation email to participants. Unlike other booking systems, we do not charge additional fees to use the API.
- The Zoom integration has successfully been used by many customers during the Covid-19 pandemic. It seems that you would like to send a Zoom link for non-confirmed bookings. As our technicians explained, the zoom link is only sent once the booking is confirmed. Again, this feature works in a similar way for all the other booking systems.
Shannon
- Secteur d'activité : Médecine douce
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Best software until, Vest value, Best Support
SIMPLE, cheap, best support, Bookeo is really a software I love to use. I like the fact the Team wants to keep a light and simple line, which is really the way.
Avantages
Bookeo, really guys I love you, best product, best support ! They are always quick to reply and help you find a solution.
Inconvénients
Some options in the display could be improve like for the courses, Email automatization for teachers, some API.
Alternatives envisagées
Eversports ManagerPourquoi choisir Bookeo
Too crazy expensive and you don't need 90% of the features. Mindbody also does not respect privacy and market competitors to your own clients. Bad support, you are only "a number".Logiciel antérieur
MindbodyPourquoi passer à Bookeo
Less expensive, simple, and honest MONTHLY Fee that you can stop any time. Most of competitors contract you and you can't go out of the product before 1 year or else (contract because they know their product if not good !). I feel free with bookeo !Réponse de Bookeo
Cedric, thank you for the great review!
Please do not hesitate to contact us if you ever need help with your Bookeo account.
Shannon
- Secteur d'activité : Informatique et sécurité réseau
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Not created for National business (NOT timezone friendly)
Email support seemed fast at first but got slower when I had an emergency (custom fields disappearing/errors). I liked the ease of use and unlimited custom fields, having both a booking and customer info in one system.
Avantages
It makes setting up group classes very easy and you can have custom questions for each customer and/or specific classes.
Inconvénients
No way to auto-populate timezones which caused much confusion for customers and missed classes. Integration with Google calendar but not customizable, doesn't allow for Google calendar notifications. Custom fields errored so I couldn't make necessary fields required, fields disappeared over a weekend, booking fields didn't show for the customer. Doesn't feel like a reliable fit. No custom developement available. If it doesn't fit everything you want right now, this is not the product for you.
Pourquoi passer à Bookeo
I haven't made my decision yet. For our sister company it will be a big NO due to the timezone issue. Not sure if I will get restored confidence in my custom and required fields not disappearing out of no where to continue using this product. It doesn't seem reliable right now but I will give the benefit of the doubt if this was just a one time occurence.Réponse de Bookeo
Thank you for your review, Vanessa.
Bookeo does not currently offer the feature to convert appointments into your customers' timezone, however, it can show the timezone of the booked appointment.
As for the custom fields issue, please check your inbox. Our technicians checked your account logs and explained that you explicitly deleted those fields from your account settings on August 28. When you deleted the fields, the system showed you a message informing you that all data related to those fields was going to be deleted, and you decided to proceed with the deletion.
Shannon
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