Process Street

Avantages

L'analyse des données, l'application nous aide à ne plus trop réfléchir et l'utilisation est super facile

Inconvénients

Aucun inconvénient jusqu'ici, toutes les fonctionnalités du logiciel sont parfaites

Avantages

Il permet le dispatching et le suivi des taches dans un projet géré par une équipe

Inconvénients

Pas d'inconvénients particuliers notés lors de notre utilisation

Avantages

Process Street est un logiciel de gestion et de planification du flux de travail. Il permet de communiquer à distance et facilite la collaboration en équipe.

Inconvénients

Process Street est un logiciel très utile et sans inconvénients détecté.

Avantages

Super intuitive so really flexible and easy to use

Inconvénients

Needs a bit more reporting flexibility - sorting by more than one field, more grouping options

Alternatives envisagées 

Pourquoi passer à Process Street

Avantages

I like the relative ease of how to use it and being able to copy/create standard flows really quickly. It makes it very easy to have others in the organization have tasks to do, but, not need a license

Inconvénients

It is missing some automation pieces that could really bring it to the next level and save even more time in certain tasks. It is also a bit more difficult to see an overall picture of multiple tasks that are going on at the same time

Avantages

Full range of possible fields.
Drag and drop system for creating checklists.
Integration with Zapier

Inconvénients

Slow to make changes to functionality: If you update a Checklist template it breaks the conditionality of all active checklists. This is a known issue but has taken them over 3 months to fix.

Conditionality is limited to tasks, not elements within tasks.

Conditionality does not include 'and/or' statements only 'if' statements. You view conditionality as a list of statements, which gets really hard to organise and find items if you have more than 15 statements.

When trying to analyse data from a collection of checklists, you cannot filter for specific tasks easily. You need to unselect the items you do not want to see. So if you have more than 20 items (which you definitely will!) its labourious to unselect them all.

The 'merge' functionality that lets you pipe prior answers through to other sections of the checklists is fragile. Instead of used a field is to identify the item to be merged, they use the name of the field. So if you make a change to the field name/question it will break the piping. If they used field ID's it would not break when you make such changes.

Avantages

Process Street is very easy to use. If you are someone who is looking for SOP and systems written out this is a great app for this.

Inconvénients

It can be overwhelming for people. There is also a learning curve and there are tons of options and ways to use this platform.

Avantages

Vey easy to use and help a great deal in the operation. I helps us track the productivity of each personnel and which tasks are done, ongoing and not started.

Inconvénients

There are a few glitches every now and then, specifically when the process has been updated by other user.

Avantages

I like Process Street because it allows you to automate repetitive tasks, which saves time and reduces errors. With this tool, it is possible to monitor processes in real time, identifying possible bottlenecks and improving efficiency. In addition, Process Street integrates with a wide variety of tools and platforms, making it easier to manage processes in all aspects of the company

Inconvénients

I did not like the cost since it is somewhat high, although Process Street offers a free version, the more advanced functionalities require a paid subscription.

Avantages

I like the process street allows me to easily track requests that come in from my customers and respond to the customer to let them know the task has been completed. The ability to send an email to the customer directly from Process Street is a huge benefit. I also like the ability to use Process Street to submit bugs to my own tech team and track their progress through review and completion.

Inconvénients

The thing that I think has the most room for improvement are the slack notifications. They are very helpful in quickly letting me know something needs to be addressed, but I am often unable to complete the action within slack. It isn't easy to navigate to the web browser from slack, so I need to go access either the email notification or manually go to the Process Street site.

Avantages

I like that all the task involved can be included in the template and that I'm able to add logic to the template to account for the nuances in each project. It also makes it much simpler to have multiple people working on the project and avoid duplicative effort.

Inconvénients

it's very difficult to view actual embedded document because our company uses SharePoint to store documents. The SSO security prevents a lot of documents from being accessed inside Process Street. the Link works to locate the document quickly, but that requires to work outside Process Street and I have to go back and add more notes about what we did to the document(s). I also wish I could integrate with more apps, but I'm not totally sure its not our companies security that prevents that from being possible. I also would like to be able to have ability to control the status of the project. We use process projects that haven't begun and they get mixed into other things that are actually active vs reflecting that they are pending projects.

Avantages

Process Street has unique form builder / process designing features and basic / advanced reporting tools within the dashboard.

Inconvénients

Process Street can be less complex and allow more integration with other apps to allow a more user friendly experience.

Avantages

The integrarion with other systems and the possibility to manage the workflow in real time.

Inconvénients

Sometimes we need wait some minutes to received a notification on the email.

Avantages

Process Street has been an invaluable tool for my team. It makes process management and collaboration incredibly simple and intuitive. Its user-friendly interface allows us to quickly create and customize repeating tasks and checklists that can be easily shared with colleagues. We can also assign tasks to team members, track progress, and store relevant documents in one convenient place. It's been a great way for us to stay organized and on top of our workflows.

Inconvénients

The only issue I have with Process Street is that it can be a bit slow when it comes to loading. Other than that, the program runs smoothly and efficiently.

Avantages

The ability to have conditional logic among the tasks is wonderful, it allows us to only present the tasks that need to be completed and hide the ones that do not.

Inconvénients

So far we haven't found any cons relating to this solution, we are very happy with it so far.

Avantages

We love the conditional logic option and use it on every form.

Inconvénients

We wish that an image could be inserted with text instead of it needing to be added as a separate field.

Avantages

Automation. The ease with which we can link all the tasks with each other.

Inconvénients

The reporting system. I wish the reporting page could be modified by us depending on our needs.

Avantages

Without any background, it's easy to see and use a flow and edit it when needed. The dashboard when you login gives you a birds eye view of where various flows and processes stand, which is helpful. Repetetive tasks are easy-peasy with Process Street.

Inconvénients

As a user and administrator of process street, I feel like management could be a little easier on the back-end. With that said, any problems that I have had and brought to my account manager have been handled and addressed promptly, so I can't complain!

Avantages

Building is easy. Drag and drop functionality. Powerful conditional logic adds a lot of cool and useful functionality to any workflow. Their implementation and support teams are second to none.

Inconvénients

A little more control over page layouts would be nice. I understand why there is a restriction but if there was anything I could ask to improve the platform it would be to improve the layouts functionality.

Avantages

It helps me to make tasks easier and create more value to client

Inconvénients

I not sure how to answer this cause currently I am very pro to using process street

Avantages

The blockers which makes someone follow the previous step to move to next one which makes compliance on point

Inconvénients

Nothing as of such. Seems great while using it right now

Avantages

It is very easy to use and is convenient

Inconvénients

The response time after logging a ticket

Avantages

Integration was very easy with our business. It allows us to be organized with our tasks and keep each other updated.

Inconvénients

Sometimes the UI is a bit fidgety. It can be difficult to switch between workflows.

Avantages

Process Street is very easy to use and learn. Great project management tool to use for onboarding and getting through tasks.

Inconvénients

N/A! I have not had any issues with the tool.

Avantages

I must say that I am not a computer savvy person and I totally resisted even using it, but it has been a great place to store all of my information for my business. I'm sure this is not the most inherently valuable thing in the product within itself but the thing I have found the most valuable is the support! OMG, all of their team members have been helpful and when you ask for help, someone actually responds. They have these awesome informational blogs and podcasts that help you with your business and even webinars which help to make sure you're aware of all of the features that they have. But I must say, the guy I have dealt with the most, our rep is crazy phenomenal! Like I said, I'm not a computer savvy person so I'm very satisfied with the very basic way I'm using Process Street and how it has helped me to organize my information (which the place I'm coming from was a horrible disorganizational mess just to put things into perspective) but this dude really wants me to use Process street to the utmost of it's capabilities. He said I'm using it at only 20% of it's capacity and I'm happy with that. Just imagine if I get to 50% or 80% of it's abilities. Seriously, this guy really cares about how he can help you to use process street better, giving you tailor made tips and information and thereby strengthening your business and helping it to grow. Thank you so much Process street for hiring such a caring, wonderful, supportive and strong team!

Inconvénients

My cons are probably not very fair, because I am not very "techy" but it did take me some time to get to the point where I am now with Process Street and I'm sure that part of my not using it to it's fullest capacity is partly due to my lack of computer literacy so it's a good thing that their support is so wonderful. Otherwise, I'm sure I wouldn't haven't gotten as far as I have. So my con I guess is more so about myself than Process Street. But I would say that what I liked the least is the pain, time and effort it took me to figure it out and the ongoing time and effort it will take to use it more to it's fullest potential. But with their support , I know that the time and effort put in is going to more than pay off in the end. I believe the value that Process Street brings way outweighs the time, effort and costs of the product. The support is just amazing and that's such a huge part of their value. Alright, I guess the following isn't the major stregnth of their support, but they have these really super cool accents too! Okay, I'm a raving fan. I don't have anything to say I like least about this software.