ReminderCall


ReminderCall - Logo

 

125 avis (5/5)
 
ReminderCall.com is a cloud-based solution designed to help medical practitioners send automated appointment reminders and confirmations to patients via text messages, calls and emails. The HIPAA-compliant platform allows businesses to receive customer responses via emails and view them on a centralized dashboard. Stakeholders can use the built-in scheduler to set up automated texts and call reminders in various voices or languages. Features of ReminderCall.com include appointment scheduling, PCI DSS compliant review, calendar management, secure socket layer (SSL) encryption, voice recognition, reporting and more. Additionally, the platform enables healthcare providers to communicate with patients in adherence to applicable state and federal laws/regulations. ReminderCall.com facilitates integration with several third-party applications such as iClinic, 123Pet, Accuro, Acuity, MDSynergy, MedicsElite, Microsoft Outlook, TrakNet, Vericle, WoundExpert, Genesis Best Chiropractic and more. Pricing is available on a monthly subscription and support is extended via phone, email and other online measures.
 

ReminderCall - ReminderCall custom text script
 
  • ReminderCall - ReminderCall custom text script
    ReminderCall custom text script
  • ReminderCall - ReminderCall appointments
    ReminderCall appointments
  • ReminderCall - ReminderCall add events
    ReminderCall add events
  • ReminderCall - ReminderCall sample calendar
    ReminderCall sample calendar
  • ReminderCall - ReminderCall appointments
    ReminderCall appointments
Système(s) d'exploitation pris en charge :
Navigateur web (indépendant du système d’exploitation)

125 avis sur ReminderCall

 

Skyler G.

24/07/2018

24/07/2018

Provenance de l'avis : Capterra

A great integrated reminder service that helps ensure return visits.

Traduire en français
Simplicité

 

Fonctionnalités

 

Qualité du produit

 

Rapport qualité-prix

 

Support client

 

Simplicité
Simplicité
Fonctionnalités
Fonctionnalités
Rapport qualité-prix
Valeur
Support

Patient's really appreciate this as an option in my clinic. It helps them remember their appointments and it helps me ensure followup visits. I can also text a patient at any time through the website which is a great feature as some people prefer texting to a phone call. It also helps us to keep our scheduling in order as people are more likely to let us know if they are going to be late or miss their appointment. I really appreciate that it is integrated into my software. Once they are opted in, all I have to do is schedule normally and they receive their notifications.

Avantages

I appreciate that the reminder software is integrated into my EHR scheduler and once the option is checked, I no longer need to set up a separate reminder for my patients. Once they are on the schedule, if they have opted in to reminders, it automatically sends them the reminder. This has helped tremendously with missed appointments.

I also like that a patient can text back the number if their schedule has changed or they need to cancel their appointment. I can then reply back to them via text, through Remindercall's website. It makes rescheduling quick and easy.

Inconvénients

My only dislike is the layout of the website that they use. It is not terrible but it could be cleaned up and perhaps be a bit more intuitive. It is not difficult to use and it functions well though.

Traduire en français

Réponse : ReminderCall 25/07/2018

Hi Skyler, thank you so much for taking the time to write this review. We are very pleased that the service is helping you communicate with your patients. You are right, our user interface could use some updating. We've been in the business for a while and it is starting to show. We are currently testing a brand new user interface which we hope to release by the end of 2018, so keep your eyes peeled. :)

Simon N. Secteur: Santé, bien-être et fitness Nombre d'employés:  2-10 employés Nombre d'employés:  2-10 employés

15/10/2020

15/10/2020

Provenance de l'avis : Capterra

Simpel and reliable services

Traduire en français
Simplicité

 

Fonctionnalités

 

Qualité du produit

 

Rapport qualité-prix

 

Support client

 

Simplicité
Simplicité
Fonctionnalités
Fonctionnalités
Rapport qualité-prix
Valeur
Support

ReminderSMS help us send out SMS reminder services to reduce our appointment missing rate, in addition to our phone reminders.

Avantages

It's simple and lightweight, and configurable to different appointment types
Reliable services, and pay per use price plan

Inconvénients

It lacks of email reminder features, which would be another great complementary feature.

Traduire en français

Réponse : ReminderCall 21/10/2020

Hello Simon,

Thank you for taking the time to write a review. We're so glad to hear that you are enjoying the service and that we fit into your budget. Please let us know what type of email features you'd like us to add. Thank you!

Linda H. Secteur: Services à la personne et aux familles Nombre d'employés:  2-10 employés Nombre d'employés:  2-10 employés

18/12/2019

18/12/2019

Provenance de l'avis : Capterra

Reminder Call Review

Traduire en français
Simplicité

 

Fonctionnalités

 

Qualité du produit

 

Simplicité
Simplicité
Fonctionnalités
Fonctionnalités

It does seem to help to get our clients here regularly.

Avantages

I like the ease with which we can send out text reminders to our clients.

Inconvénients

It would be nice if it sent out the reminders automatically

Traduire en français

Réponse : ReminderCall 19/12/2019

Hi Linda. Thank you very much for taking the time to leave some feedback. We are happy to hear that the service is helping with patient compliance. Most of our integrations automatically send reminders. However, the software you use sends us data securely. It is set up this way because of the sensitive nature of these particular reminders. That said, I hope you find the patient responses that auto-populate your schedule helpful. Thanks again for your kind words. Please contact our customer service team if you need assistance.

Angela B. Secteur: Gestion d'organisme à but non lucratif Nombre d'employés:  2-10 employés Nombre d'employés:  2-10 employés

23/10/2020

23/10/2020

Provenance de l'avis : Capterra

Made us relevant

Traduire en français
Simplicité

 

Fonctionnalités

 

Qualité du produit

 

Rapport qualité-prix

 

Support client

 

Simplicité
Simplicité
Fonctionnalités
Fonctionnalités
Rapport qualité-prix
Valeur
Support

Avantages

Using ReminderCall has helped make our services more relevant to today's generation. We are able to send appointment reminders, update on COVID procedures and we've even used it to better communicate with Spanish speaking patients. It has been so helpful as we evolve with our ever-changing society and culture, and has helped us communicate more effectively with the people we serve.

Inconvénients

The only thing I would change is the allowed length of text messages, otherwise very happy with this product and service!

Traduire en français

Réponse : ReminderCall 26/10/2020

Hi Angela,

Thank you so much for the wonderful review. We are thrilled to hear that you are using so many of our features. Remember, live support is included with your account if you need any assistance. Thanks again!

Jason W. Secteur: Santé, bien-être et fitness Nombre d'employés:  2-10 employés Nombre d'employés:  2-10 employés

17/12/2019

17/12/2019

Provenance de l'avis : Capterra

Great Product that I would Recommend

Traduire en français
Simplicité

 

Fonctionnalités

 

Qualité du produit

 

Rapport qualité-prix

 

Support client

 

Simplicité
Simplicité
Fonctionnalités
Fonctionnalités
Rapport qualité-prix
Valeur
Support

Cheaper and more reliable than other previous text reminder software we used.

Avantages

Customer service always fixes any issues, when there rarely are issues.

Inconvénients

Sending manual texts via the website can be cumbersome.

Traduire en français

Réponse : ReminderCall 19/12/2019

Hi Jason,

Thank you for taking the time to write about your experience. I'm so glad our service is making your life a little easier. Thanks again!