Stratus Retail by Celerant Technology provides tools for point of sale (POS), inventory and order management, enterprise resource management (ERP), e-commerce, business intelligence, marketplace integrations (Amazon, eBay, Walmart, etc) and ongoing digital marketing. It also offers tools for management of cross-channel pricing, promotions, gift cards, inventory and fulfillment.
Users can import vendor catalogs, automatically create purchase orders based on min/max levels in the system, show real-time inventory levels on e-commerce sites and automate drop shipping from vendors direct to customers.
Stratus Retail offers tools to manage order fulfillment, whether clients are fulfilling orders from individual stores, one central warehouse, off-load fulfillment to vendors or third parties such as Amazon.
Celerant also offers digital marketing services such as SEO and personalized email automation. Celerant offers its full-service digital marketing team who handles everything from concept to delivery, or retailers can use their own in-house marketing teams.
Anthony Q. Secteur: Santé, bien-être et fitness
There are not many combined POS and web platforms that can truly do both well. Celerant does exactly that. We searched high and low before finding Celerant, so I know most of the other options out there, and they did not fit our needs. We wanted POS registers that were able to run locally in the event of internet outage, but otherwise were essentially real time. We needed a great web platform, a mail order web interface, and a very robust amazon integration. We have that and our business has flourished over the past 7 years because we've been able to focus on our core business rather than technical issues.
Any time that you have a large POS platform that handles all aspects of your business (we use QB for accounting, though) plus integrates with a custom web platform, you are going to have complexities that can take awhile to figure out. So I would say that you need to allow enough time and testing to get things working perfectly. But then again, if it weren't complex in this way, it wouldn't cover all of our needs. So it is the flipside of having a system that handles all of our channels and the enormous growth that we've had over the past 7 years that we've been using Celerant.
First off, if you have actual stores, in my opinion you want a system that operates on a local server, not a cloud based product that can flake out when customers have cash in hand in front of you. That was a huge factor for us. Celerant has created a browser based POS so you can use mobile devices, etc, and can operate "in the cloud" when needed, but anyone who has busy stores knows that you want something rock solid. The retailers in my area who have switched to Netsuite and other systems that are cloud based have been asking me if they can visit my stores to see how my system works. That is a bad sign. So do your research, and then make sure you visit at least one or two retailers giving heavy use to the system you are considering. Finally, once you have committed to a system, make sure you have the opportunity to do serious testing before you go live. Then commit the resources on your end to do that testing again and again and again. All of that time and energy will pay off in a much smoother launch.
Nick R. Secteur: Articles de sport Nombre d'employés: 201-500 employés
We’ve been a customer for about 6 years with Celerant, we converted in 2010….I would definitely recommend it. The POS has made training employees a lot easier with it being touchscreen. It’s a very intuitive system. So I definitely recommend it to any retailer.
When Celerant bought SportzPak and redesigned the entire platform, it was a welcome change. We were getting to the point where many of our younger employees had never seen a text-based operating system before, so upgrading to Windows and especially an interface with touchscreen controls made it much easier to train new staff members.
We set up several remote stores per year. Sometimes that can be as simple as going out to the parking lot for one of our tent sales or running all over town to events where sports enthusiasts are likely to be hanging out. Being where our customers are is a big part of our business, and mobile POS lets us swipe credit cards and manage inventory in real-time, the same way we would process inside a physical store.”
We implemented EMV in our stores, so it was good to get a clear, face-to-face understanding of payment security overall. For such a complex and crucial part of business, it’s good to have a partner like Celerant who can help simplify the process to get our operation as secure as possible.”
The amount of time we have saved using best store fulfillment is immeasurable. We used to have to manually process each incoming order, figure out the optimal store to fulfill that order, and then email that store.
- Touchscreen interface for POS
- EMV capabilities
- Android Pay, Apple Pay, Samsung Pay capabilities
- Best Store Fulfillment
- Remote sales capabilities
- Continued innovation
- Dealing with new techs on issues can sometimes be challenging
- Typical issues, as with any software system, when dealing with upgrades/updates