Productboard

Avantages

Productboard is an excellent tool to help you make sure your roadmap is driven by real user feedback and value to your customers.

Inconvénients

Productboard is a fairly young company and is still building out some "no brainer" features, but they also release fantastic updates often!

Alternatives envisagées 

Avantages

Linking user insights to feature development; Making insights available to developers, designers and others that are working on a feature; Communicating the roadmap with users; Collecting insights from portal as well as other channels in one place."

Inconvénients

It still lacks multi-language support (any other language than English) and the ability to directly interact with user insights.

Avantages

It is for sure well thought through tool.

Inconvénients

It is not mandatory or sole source ... so charging individual for adding member without any alert or notice that just selecting someone as member from drop down menu automatically apply charging to your card is really awful experience ruining any value for the product

Avantages

Ability to create a home for product feedback

Ability to organise feedback against the product's hierarchy, which then completely objectifies what to build next -> productboard is the only product that can do this

Creating a publicly available portal

Inconvénients

You can't automatically link your userbase and their orgs, meaning that you have to manually create a new organisation each time you receive feedback from a new company

The roadmapping section hasn't been great (no gantt view), however, it's about to be released

Avantages

There is no better way to record your feedback and, more importantly, link your feedback to a feature that a user has asked for.

Also: the ability to strategically view all features is amazing.

Inconvénients

There is no way to record conversations (actual audio) and save it.

Some of the filters are slightly confusing.