Avis clients sur Route4Me

Avantages

Oui ce produit est abordable et agréable pour former de nouvelle personnes.

Inconvénients

La mise à jours de la Mapp pourraient être grandement amélioré.

Avantages

Facile à apprendre comment utilise et a faire fonctionner

Inconvénients

Le temps optimisation est parfois lent à faire et souvent nous devons recommencer car la routes est mal optimiser sinon le reste ça va

Avantages

Très facile à utiliser et très fiable et sécurisé

Inconvénients

Je ne trouve aucun reproche à y faire. Juste assurez-vous que votre connexion est parfait et vous en serez heureux

Avantages

It's accurate, easy to use, easy to edit route.
Great value for cost.

Inconvénients

No option/function to be able to add notes to a route

Avantages

Simplicity and ease of use of the app. Unlimited stops can be added, easy to update, change or add locations while en route

Inconvénients

Sometimes inaccurate place of address location, long time to optimize and load No indication of duplicate address being added. Inconsistent ability to change location as visited, the app will sometimes not change color.

Avantages

Looked like good value, and ease of use.

Inconvénients

Technical support. Some features could not be made to work. Was promosed a demo period during my free trial, to help set up our routes, and understand the features of the software. To insure that I was able to be up and running before the end of my 7 day free trial. I was promised the demo daily, and it never happened. I actually had three appointments for the demo. The first was never confirmed. The second didn't happen until after the trial was over, and they forgot to extend the trial first, so it was delayed while the extended the trial. The third was then rescheduled, and the team never called. Not to start the demo, not to cancell or reshedule the demo again. They did not call at all. Now 2 days later, they have still not called. The only thing that worked real well, was there auto response email, and a daily auto email with ideas on why their software was helping so many companies.

Avantages

The most important feature we had to have was being able to route using pre-set ETA's. Software is fairly easy to use and the 90 min onboarding session answered the questions I had.

Inconvénients

When uploading a route there are a lot of screens that you have to click through until the route is actually created. They are time consuming and at times tedious.

Alternatives envisagées 

Pourquoi passer à Route4Me

Avantages

the organization and way of creating the routes

Inconvénients

no comment, everything is good, If they could improve something, it is to make it consume less battery for low-end cell phones

Avantages

Salesforce Sales Cloud is a stable interface that functionality appeals to me. It's quick to navigate and communicate. The functionalities are in accordance with the structure and requirements of the work. We use chatters to help communicate within the group. We also identify and divide client's cases and submissions. This enables us to deliver better reporting . The syncing with third-party applications is very useful. Our phone system maintains track of all incoming and outgoing calls. And we are able to transfer chat conversations into specific files.

Inconvénients

It can be difficult to find good support because it is so complicated. If you want to use Salesforce Service Cloud, finding good support who knows what they're doing in the initial setup is probably the most important challenge you'll face. Find a Salesforce Accredited Partner to maximise the chances of having good support. Using the different Salesforce Tools available to you will also assist you in implementing Salesforce.

Avantages

Very easy to upload my client base and fins the best order of my service stops. It actually showed my "unbalanced" routes and where I could improve in scheduling as well as showed me a lapse in driver reported mileage and excess time per stop.

Inconvénients

Some functionality for back-end processes like auto invoicing as well as automatic dispatching were still easier to do by hand.

Avantages

Easy to use, I use the microphone on my smartphone to input the addresses which makes it easier. The app puts all my stops in order, Once you get used to it, it's second Nature.

Inconvénients

You must hit the microphone button for each entry I wish they'd streamline that aspect. If they can figure a way to Get it to automatically move on to the next entry without hitting several buttons it would be far more Valuable to me!

Avantages

It’s easy to use and for the most part accurate. Easy to make on the fly adjustments.

Inconvénients

Occasionally inaccurate in its routing.

Avantages

Very easy to use , save me time and money managing the routes

Inconvénients

It could be faster, especially when opening big routes

Avantages

The software is easy to implement on phones and generally easy to follow directions. Ideally you need another app (google maps or Waze) to accurately route uoy

Inconvénients

For every problem you encounter you call the company. EVERY time they have a solution, but it will cost you. EVERY TIME. There is nothing in their basic package that covers what a fraction of people will need. Even when using two different routing apps, the Route4Me software will route you incorrectly. Thank goodness we keep phone numbers to each stop. Some of the analytics are unavailable, again, unless you pay fo them.

Avantages

I can have a route up and running in minutes. My routes change often during the day. With a click of a (+) add address I can add as many as I want. Optimization for the least amount of gas, millage and time. I can copy paste from an excel sheet.

Inconvénients

Really, I have nothing to report negative, really. I am grandfathered in to a 50.00 month plan now I understand it is more.

Avantages

Product worked well and was able to upload (via Excel) and plan routes for my daily deliveries quite easily.

Inconvénients

After 1.5 years of subscribing, I suddenly lost access to my account while I was out on my route. I was told it was because my google play account email did not sync with the route4me email. Not only did I lose major productivity on that day, I have spent over 6 hours trying to resolve the issue with Route4me and Google play customer support. Neither of them have been the least bit helpful. I have cancelled my account.

Avantages

Being able to create routes quickly for drivers . This system has cut our mappings of routes in half, giving my staff more time to focus on other tasks.

Inconvénients

At times Receiving different answers from the route4me staff

Avantages

Then when it comes in wanting to use it or needing to use it it doesn't load. You do everything in your power and ability to make it happen and it's just does not load. Often times this app just does not open up. When I contact customer support they are very very big and not really helpful. I used to love it when I used to be able to communicate with the owner directly of this app of course that was a few years ago before he went big and sold the company but it was a much more intimate experience on your issues were addressed immediately

Inconvénients

When it doesn't load and you don't know what to do.

Avantages

I like being able to see arrival times and departure times to stay on track with my clients. I also like to be able to print them a copy of our route, so they know what to expect.

Inconvénients

I was initially frustrated by the time zone issue, but [SENSITIVE CONTENT] helped me fix it, so now I have no issues. I can use the software as intended without any issues.

Avantages

The reporting abilities are quite useful and easy to use

Inconvénients

There are errors and the training is not that easy to use - the additional costs also amount very quickly especially for a small operation

Avantages

The software helps assign boundaries which vehicles are supposed to avoid while scheduling the route and place new orders from customer site itself through app.

Inconvénients

It actually servers all our purposes exactly and hard to comment anything least liked here.

Avantages

The route optimization feature has saved my organization so much time when it comes to planning routes for our home-bound deliveries. It has allowed us to organize our deliveries in a way that is easier and more manageable for our volunteer drivers.

Inconvénients

Occasionally when using Route4Me, I will need to input the excel file twice because the app will miss a route due to an input. For example if I put 10 routes with a max of 10 deliveries on a route, it will give 10 routes with 9 deliveries on each route and another route for "Unrouted Destinations"

Avantages

We have used different features in past year such as "Maximum Number of Routes/Vehicles, Maximum Route Duration DD:HH:MM etc. " but the lataest "Maximum Stopp per Route" function did help us alot to find spesific adresses that are on the same route.

Inconvénients

Not cons but would be great to mark those route and change a date for multiple routes in once instead of changing one by one.

Avantages

Ease of use; comprehensive functions, bottom-line - it works!

Inconvénients

Nothing.

Avantages

It is very easy to use. I like the features after the last update

Inconvénients

There us nothing I don't like about this product