Aperçu des avis des utilisateurs

En savoir plus sur Synder

Synder est une solution de gestion financière axée sur l'automatisation de la comptabilité pour les PME et les comptables qui travaillent avec des PME. Synder intègre des systèmes de paiement (Stripe/PayPal/Square) et des...

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Évaluations des fonctionnalités

Rapport qualité-prix
4,7
Fonctionnalités
4,8
Simplicité
4,6
Support client
4,9

Parcourir les avis sur Synder

240 avis sur 240
Classer par :
Michael
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 07/05/2019

Simple Time Saver

Importing/Posting Stripe activity into QBO for my client.

Avantages

The ease of setup. The fact you can import past transactions to save hours of time.

Inconvénients

I have not found anyting yet - just started using.

Alternatives envisagées 

Stripe

Pourquoi passer à Synder

Import past transactions
Matthew
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 31/12/2020

Synder keeps winning my heart over again

Not to overstate.. my overall experience with Synder is exceptional. Both with the software and customer support. I consider myself an advanced user, and when I ran into an issue this morning, Lizzie helped me solve the issue quickly over chat.

Avantages

I can manage multiple client connections under my single login. Once set up, each account runs on auto-pilot. I use Synder to process 300+ transactions currently, all of which I'd have to manually process without the software.

Inconvénients

Minor user preferences could be improved, such as having an option for a longer period before being automatically logged out.

Kelly Adams
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1
Publié le 19/01/2022

Absolute scam of a service [SENSITIVE CONTENT] you have a lot to answer for

Absolutely horrible kept the Fees the software does not work and is unfit for purpose

Avantages

Kept my money refused to assist loess about why they can’t refund and they constantly hide behind this
Not professional
Not trustworthy
A pitiful company
Terrible software

Inconvénients

I hate these people and the software is a joke

Les meilleures alternatives à Synder

Corey
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/02/2022

Set it and forget it

Avantages

It's nice when you can have a software that runs in the background without having to manipulate and configure on a regular basis.

Inconvénients

There isn't anything I would improve on this software, it runs as it needs to.

Alan
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/05/2019

Does the job superbly in the background

Brings payments into Quickbooks on Line from my PayPal account with no worries. Initially I had a bit of a problem because some settings were wrong but the team at Business Payments quickly discovered the problem and advised me.

Avantages

I just set it up and it works, i dont have to think about it.

Inconvénients

The is nothing to dislike i just does the job!

Richard
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
s/o

5
Publié le 18/04/2019

Seamless!

Chuffed to bits - and I highly recommend this product.

Avantages

Automation. Automation is the name of the game. And with this integration into QuickBooks, what used to be cross-referencing between online banking on the left side of the monitor, with spreadsheets on the right side, with 10 open tabs for Amazon purchases, eBay purchases etc, etc, etc... ...All of this is done in a few clicks. Literally a few clicks.

I'm a one-man-band (not literally), so saving time and stress with this type of payments system makes my life a heck of a lot easier.

Inconvénients

I haven't come across any bumps/issues/whatever yet.

Donna
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 20/04/2019

Quickbooks intergration

Avantages

Very easy to setup and use and support was patient with my questions even though I didn't really need them as the answers were easy to find.

I love the ability to either syn automatically or turn that off and select only the items I want, and that it was easy to setup both Stripe and PayPal with the same APP.

We are a Canadian company using QB online in multicurrency and it was very easy to select to proper accounts for everything to map to correctly

The pricing is reasonable

Inconvénients

So far there is nothing negative to say

Jamie
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 04/02/2020

Only app to use for Square transaction import into QBO

Avantages

By far the best app to use when transfering square transactions into QBO. It imports sales, sales tax, tips, customers profiles, ect for you!! The customer service is par none as well. [SENSITIVE CONTENT HIDDEN] was able to help me instantly with my questions today and guided me to a solution.

Inconvénients

The only thing I've found that I disliked about the app is the ability to transfer cash payments into another account other then the general account that it pulls all transactions into.

Nicole
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
s/o
Fonctionnalités
5
Simplicité
5
Support client
s/o

5
Publié le 15/04/2019

Needed to sync QBO and Stripe

Avantages

I chose to use business payments because it offered a simple way to record my stripe payments in QBO. I accept payment through docusign and did not want to manually enter each payment, especially during my busy season. Business Payments offers great value and is easy to use.

Inconvénients

I have not been able to figure out how to get the software to link to existing clients, so I do have some duplicate customers. Does not kill my productivity, so I am ok with it. will review when things slow down, as I am sure there is a solution.

Bonnie
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
s/o

5
Publié le 18/04/2019

Time Saver

Saves time having to enter each transaction into Quickbooks. I love this product!

Avantages

This product is a no brainer. Automatically syncs PayPal transactions to Quickbooks. Easy set up, then you don't need to touch it again!

Inconvénients

I would like the software to also import the invoices.

Beth
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
4

5
Publié le 09/09/2022

Big Time Saver

Customer support has changed since I started using Synder. For the longest time the chat was available and every issue I had was taken care of instantly. Any questions I had was very responsive and resolved within minutes. They have since shifted to email support for questions/issues. Response time is now a day for any questions which can be very frustrating.

Avantages

I need detailed transactions loaded to QB desktop - not daily summary. We track inventory for apparel and there are thousands of items. Most interfaces I found do only the summary. Synder gives me that detail and once setup correctly puts the transactions into the correct accounts on QB Desktop. Big time saver.

Inconvénients

My biggest complaint is not being able to data map the item name to a field in quickbooks. I need the variation on Square to map to the item name in QB Desktop. My background is technology - programming. The ability to map fields is already part of their functionality for setup - just not for this field. I have tried multiple times to explain but am not heard. I have to pay staff to go into every transaction and update the items. If this was fixed I would five start this software 100%!!

DON
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 15/05/2020

Synder sync is very powerful and helps sync Stripe and QBO

the sync process is nice and they are dilligent to get the sync right and work with you as a client

Avantages

This is a very good sync app that syncs with Stripe or Square to QBO. I have used it on both platforms with two different companies I do bookwork for. One is about 500 transactions per month from Stripe and the other is about 100 transactions or less. But it is very nice in that the app sync process sets up the customer in QBO that had the sale over in Square or Stripe. You don’t have to do all that legwork. And you can rollback a transactions or cancel the sync at any time or try a sync then roll it back. Very useful.
I used the competition and couldn’t get any tech support and gave up and tried this company out and am very pleased. [SENSITIVE CONTENT HIDDEN] have been very helpful in helping get my client companies setup and track down problems in the sync process. Highly recommend.

Inconvénients

took a while to get synced and all setup, client accounts take a while to get configured correctly if you are an accountant providing this service it is a little rough

Colleen
  • Secteur d'activité : Sports
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
s/o
Fonctionnalités
5
Simplicité
4
Support client
4

5
Publié le 06/01/2022

Recommend Snyder for nonprofit accounting

The syncing has saved a lot of time, energy, and money for our nonprofit.

Avantages

Ease of syncing donations through Stripe to Quickbooks to make accounting and reconciliation easier.

Inconvénients

Some of the settings can be tricky to perfect so the transactions show up how we want in Quickbooks. With time and some adjustments we have fixed the issues.

Enid
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 12/02/2020

Intuit should be grateful this company exists

Compared to the desktop version, Quickbooks online is a hot mess. It is probably fabulous for a tiny business or individual entrepreneur. But our online educational non-profit is obviously far too complicated for their programmers. Our transactions are through PayPal, Square, and Stripe. With the online version of Quickbooks - you cannot get a good import from these major providers unless you purchase Synder. At least the programmers at Synder know how to get it done and get it done right. Every question I have asked has been immediately answered with the right information that I needed. The program itself works like a charm.

Avantages

As I told [SENSITIVE CONTENT HIDDEN] the last time I asked for his help importing PayPal and Stripe - This service is the only reason I'm not on tranquilizers while trying to work with Quickbooks online. The Synder app is logical, well thought out and works - in other words, everything that Quickbooks online is not.

Inconvénients

At the moment I'm so grateful it exists I cannot think of a con.

Paul
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/05/2020

Synder rocks!

[SENSITIVE CONTENT HIDDEN] was the tipping point to me. She is well versed in her product and spent as much time on the phone as I needed.

Avantages

I have tried many Stripe and QB Online integration. This one tops them all. Ease of use and technical support from [SENSITIVE CONTENT HIDDEN] was second to none.

Inconvénients

Fast setup and automation was a breeze.

Paul
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 20/05/2020

Really great product

Love the app, works like a charm and makes my life so much easier. Their chat support is fantastic, Thanks again [SENSITIVE CONTENT HIDDEN] for your quick responses!

Avantages

Love the automatic Syncs and that you don't need to constantly check if it's working

Inconvénients

Nothing it's great.

Annie
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 16/04/2020

So far, so Great!

I would highly recommend this app and these folks. Outstanding!

Avantages

I switched to Synder from Sync with Square because our business has 20 locations. Synder makes it really easy to link multiple locations, where Sync with Square did not. AND Synder’s customer service is outstanding (especially [SENSITIVE CONTENT HIDDEN].) There has always been somebody available to do a chat when I’m stuck on something, and they have been very patient with me – as I am not an accountant and none of this is easy for me.

Inconvénients

I wish there was another tier for subscription fees.

Holly
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 23/05/2020

[SENSITIVE CONTENT HIDDEN] makes this app a pleasure

Excellent experience

Avantages

I was having a very hard time and was going to give up. [SENSITIVE CONTENT HIDDEN] helped me to get the app working and now I am so happy I stuck with it. It is a great app. Once set up is easy to use.

Inconvénients

I had trouble with set up. It was not clear how to link multi currency accounts.

Christine
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 24/02/2021

Synder Support Rocks

Fantastic

Avantages

I have had such an awesome experience with Synder saving me tons of time on data entry and what makes it really a super smooth experience is that the support team is RIGHT THERE when you need them. They are so great to deal with. Today, I had an issue that I needed support with and [SENSITIVE CONTENT HIDDEN] walked me through it in 2 minutes instead of having to spend forever on hold. It was awesome. These guys rock at what they do and are dedicated to excellent service. I highly recommend them.

Inconvénients

It is a little confusing for me at times.

Alan
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
4

4
Publié le 04/06/2019

Saving transaction time

I am able to sync my Paypal payments directly into Quickbooks Online. Really helpful.

Avantages

Automated and accurate in use. The APP is a real bonus in helping to save time.

Inconvénients

Not a lot, can be a little complicated to get going.

Ruben
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
s/o
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 04/05/2021

Synder Works Great

I'm so glad I stumbled upon this wonderful application. Synder has helped me in a transition period while trying to find a new bookkeeper. Since I'm not so skilled at this, I was especially appreciative of Yar's kind support to help me through the sign-up process. Everything works smoothly, and they are very responsive!

Avantages

Sync worked immediately and connected with my Quickbooks without issues. Support staff was very responsive and kind.

Inconvénients

You have to manage the total number of syncs per month and this may involve workarounds if you're importing past transactions.

Matthias
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/05/2020

Syncing Square with Synder is a breeze!

This company has the best support people you will ever find. It's 7.20pm here in California, I didn't think anyone would be able to help me at this hour, but [SENSITIVE CONTENT HIDDEN] was available to help me via chat. I got all my locations set up in just a few minutes. I also had a lot of questions and she answered all of them, she knew her stuff. Thank you so much, [SENSITIVE CONTENT HIDDEN]! and Synder for how easy to use their system is.

Avantages

Best tech support team
Easy to use
User friendliness

Inconvénients

So far there is nothing I didn't like, this app is great!

Meagan
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/04/2019

Accountant at the Beach

Good.

Avantages

It allows Stripe to feed through and properly reflect fees.

Inconvénients

It is a little complicated to get started.

Sebastian
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

4
Publié le 21/05/2020

Stripe sync is great

We had a few teathing problems getting things setup with our live system (we had not disconnected from our sandbox), but [SENSITIVE CONTENT HIDDEN] in support was fantastic and guided us to get the issue resolved.

Avantages

The product was very easy to use and setup, and has plenty of configuration options to suit different requirements.

Inconvénients

Nothing really. We wanted something that would work out of the box, and it seems to do what we want.

Valeria
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 03/06/2020

Excellent service!

Everything is running smoothly, my accounts are synced and auto sync without a problem and customer service is great! (Thank you [SENSITIVE CONTENT HIDDEN]!)

Avantages

So easy to set up and maintain. Great customer service! (Thank you, [SENSITIVE CONTENT HIDDEN]!)

Inconvénients

Nothing so far. It was really easy to use and this was after abandoning other apps in the midst of a lengthy and confusing setup process.

240 avis