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Critical Insight MDR provides managed detection and response (MDR) services to businesses, allowing them to identify and mitigate potential cyber threats. By integrating machines with human intelligence, the application...

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Évaluations des fonctionnalités

Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

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Utilisateur vérifié
  • Secteur d'activité: Hôpitaux et soins de santé
  • Taille de l'entreprise: 201-500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 08/05/2021

Fantastic Offering from a Fantastic Company

If you're looking for a managed security service provider that is willing to treat you like a partner, versus another just another account, look no further. Great people at a great company.

Avantages

They provide a solution/service that is easy to use, easy to understand and they are constantly taking feedback to make it better. Their support is fantastic and their leadership is experienced and constantly looking for ways to provide a better product for their customers.

Inconvénients

Access to historical data in some contexts could use some improvement. However, I've consistently seen them methodically work towards improving the experience and I'm confident they are working towards addressing any concerns I have about the solution.

Alternatives envisagées 

Secureworks

Pourquoi passer à Critical Insight

Primarily due to the fact that they're a smaller company, they have a experienced, capable leadership and they were oriented towards SMB, rather than other companies that are looking to work with large enterprise customers.

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