Avis clients sur Amberlo

Avantages

As a law firm specialized in cash collection, we have experienced a remarkable transformation in our case management and overall efficiency thanks to Amberlo. This software is not just a tool; it's a game-changer in the legal industry. Amberlo's intuitive design and comprehensive features have streamlined our workflow, making case tracking, document management, and client communication seamless and more efficient.

What truly sets Amberlo apart, however, is the unparalleled support and responsiveness of their team. They are more than just service providers; they are partners in our success. Their willingness to listen to our needs and adapt the software accordingly is exceptional. This personalized approach has allowed us to tailor the software to fit our unique processes, making it feel like it was custom-made for our firm.

Inconvénients

None. If there were features that were lacking, Amberlo supported us in implementing desired changes.

Alternatives envisagées 

Salesforce Sales Cloud

Pourquoi passer à Amberlo

We found that Amberlo is best suited for law firms, yet still very affordable.

Avantages

Amberlo has all the essentials for running my solo law practice. I haven't seen another product out there that can do all the things this can for the price point. The customer service is top of the line and walked me through everything I needed to get started. I am absolutely in love with the client portal and document generation. Being a sole practitioner these features not only make my workload more efficient but also give the impression that I mean business - big business! Which is exactly what I'm looking for.

Inconvénients

It can be a little hard to get your head around some of the concepts and because it's a new product there aren't as many videos/tutorials/general self help information for it. That said, the customer service team is outstanding. Additionally, I couldn't upload my existing excel client list so had to manual input their information which I found very limiting considering how advanced the Amberlo software is and that this is a standard feature in most accounting software.

Alternatives envisagées 

QuickBooks Online et Wave

Pourquoi choisir Amberlo 

Neither Wave nor QB have the range of features that Amberlo does particularly the client portal, and document generation and customer support. I was using Amberlo briefly at a previous employer and I realized that it had more capability that I was using it for. Once I went out on my own I was determined to know more

Logiciel antérieur 

Wave

Pourquoi passer à Amberlo

Once I did the trial again and spoke with the support team I knew hands down that value for money Amberlo was the winner.

Avantages

Amberlo.io is an excellent tool for task management in a law firm and for increasing work efficiency, especially thanks to its clear analysis functions. It offers numerous features while maintaining user-friendliness. Automatic reminders, integrations with other applications, and the ability to generate documents provide time-saving opportunities in performing repetitive tasks. The Amberlo team supported us during the migration process, putting in significant effort to implement the software in our company.

Inconvénients

Creating reports in excel format could be improved. Many clients expect reports in an excel file. Therefore, the program could allow the creation of templates for such reports

Avantages

It’s effective in tracking important documents and case processes across associates (even remotely).

Inconvénients

It needs better mobile applications for on-to-go process updation.

Avantages

Exceptional billing and invoicing system. It is a very useful tool in evaluating the financial growth of the company. Very useful time management and task distribution options. Also, they do not stop development and upgrades. They are always within one phone call if we need any help. It is very easy and intuitive in implementation and we easily switched to Amberlo from our previous billing system. The use of Amberlo on a daily basis helped us to evaluate our growth and understand our weaknesses.

Inconvénients

It might be beneficial to have more advanced task tracking system

Avantages

We appreciate that Amberlo is light-in-design and rich-in-content. Features which were previously used only by "big law" now are available for every legal practitioner with basic computer literacy, such as team, tasks & time management assistants, document database with effective search functions.
As legal service providers for us it is important that Amberlo is in compliance with the GDPR, whereas other alternatives often struggle with this issue.

Inconvénients

We are looking forward for Office 365 integration which is on the way.

Avantages

We have been using the Amberlo system in our office for a year. By using Amberlo, our work has become more organized thanks to which we save a lot of time. Combining all information in one place is possible because of the many functionalities of this system. Amberlo is a cloud-based software, the interface has a modern look, is well designed and clear. Operation of the interface is very intuitive so it does not require long learning. Also the training of new lawyers works smoothly. We mainly use the records of cases and court deadlines as well as the assignment of individual cases and tasks to lawyers. Moreover, the ability to filter the data contained in Amberlo by multiple criteria is very helpful. Amberlo's cooperation with Office 365 is functional.
A big advantage of the system is also its mobile application - simple, easy to use, clear and minimalistic. The mobile app allows you to manage your law firm anywhere and works on both IOS and Android.

Inconvénients

Amberlo's cooperation with e-court still needs to be refined, but we know that this is a problem beyond Amberlo's power.

Avantages

Amberlo is easy to use and it is reliable. The Client Management section provides many options which all work in practice. Timesheet Recording is simple and fast and offers many automatic options. Review of database of issued invoices is easy and it is possible to be reviewed based on many criteria. Once all billing properties are set, invoicing in Amberlo can also be helpful.

Inconvénients

Generally, an additional possibilities of customization of the processes would be very useful. This primally refers to billing and invoicing section where lack of many simple options and lack of customisation option make the invoicing processes complicated and lengthy and consequently this tool las productive. Also some improvements are possible regarding Timesheet Recording.

Avantages

We have been using Amberlo for a year. It is quite easy to use and to navigate. It really helped us with productivity and time/tasks tracking. Dashboard is the most useful feature for me. I can not imagine working without this app.

Inconvénients

Nothing, it is a great app. I think that some features may be improved.

Avantages

AMEA Legal helped our team to track billing time spent on client tasks easier and with more precision. This ensured that all time is billed and even slightly increased our income. The transition to the new system was smooth because it is intuitive and AMEA support is very helpful.

Inconvénients

We missed integration with our accounting system.

Avantages

We had to look very closely to find the software that would meet our strict requirements in terms of security and regulations for our contract management needs. We did not want to spend too much time on implementing complicated solutions but we needed a comprehensive tool to manage our customer database and contracts. For our international team the multilingual interface was also one of the key points.

The software is very fast and sleek, not to mention the frequency of new updates and improvements released every month. Their new email management feature had reduced our workload significantly as we did not realise we're spending most of the time on our emails.

Inconvénients

At the moment there's nothing missing for us.

Avantages

Lot of features but the app is not bloated. You can trust the e-court implementation. Invoicing is quick and easy and you have powerful time tracking allowing to track the profitability of the clients.

Inconvénients

Sometime i get lost in features. Not everything is intuitive. Some things are designed little weird so i don't know how tproperly.

Avantages

Time tracking and billing is super easy. I also enjoy a feature to send invoices and reminders using Amberlo.I also love the charts and tables that Amberlo shows on the left corner.

Inconvénients

When I have a fixed fee project I would like to enter it into the system once and them turn on/off the timer whenever I am on it. Now it is not possible.

Avantages

As someone who just needed time tracking + invoicing capabilities, Amberlo was the perfect solution.

Inconvénients

There were some restrictions when it came to aggregating time entries, which resulted in more time manually processing documentation

Avantages

reliable, easy time and case tracking,

Inconvénients

some minor solutions for generating reports and how the data is displayed [f.e. minutes are by default converted to 1/100 of an hour, and not displayed by default in hrs and min, you can add time in hrs and min format in addition to the 1/100 - one of the Clients got very upset and claimed that this is not very clear] however those are not dealbreakers and we opted to continue using Amberlo for next year

Avantages

The app is really simple to use, super intuitive, and that’s something others don’t have. You don’t need any training with Amberlo as everything goes smoothly from one dashboard to another

Inconvénients

Some Spanish accounting is not included so you are not able to make every kind of kill you would like

Avantages

Es fácil de usar y mejora significativamente la gestión del despacho

Inconvénients

Gestión de documentos para poder tener en la plataforma la información de los casos

Avantages

Entering worked hours is a very easy task in this software. I can smoothly add these hours to invoices and send them to my clients with only few clicks. That way I do not have to spend a lot of hours by trying to remember what I did during the month and all calculations are done for me automatically.

Inconvénients

Still miss document integration with google drive or dropbox as documents need to be added manually.

Avantages

Easy time tracking and invoicing, I mostly use Amberlo for this feature.

Inconvénients

A chart of income/time worked/billed is unclear, no possibility to view full historical results in a new (bigger) page.

Avantages

I didn't have to spend a lot of time learning the platform as it is very user friendly and there's very good support and communication. The biggest benefit is the free solo version. As a solo, transitioning to more hourly cases, I wasn't ready to make an expensive commitment to something that I may or may not use. This platform is a gem for the growing firm and I look forward to the long-term benefits as I become more established.

Inconvénients

I'd love to see more case specific automation, this may be something that exists that I don't know about but no other complaints

Avantages

The time tracking and invoicing functions

Inconvénients

The case management function is not very straightforward to grasp and is not fully customisable.

Avantages

The product is easy to use and allows us to deliver our service efficiently. The case management aspect is excellent for collaboration and for keeping track of recent developments in our cases. It also has customizable aspects such as additional data fields you can add in and the product development team is really willing to hear feedback about the product and adapt it to your needs.

Inconvénients

There are some smaller functionalities which we are keen to see implemented - which Amberlo are working on - but overall it's a great product and the customer service is excellent.

Avantages

Partnership with AMEA exceeded all expectations. AMEA team impressed with their flexibility, ability to listening to our needs and continuous efforts to ensure effective law practice management.

Inconvénients

Some additional functionalities would be a nice to have, however that does not diminish the overall value.

Avantages

The mechanism through which issuing invoices became so smoothly conducted. The ability to store documents is also an important feature in Amberlo.

Inconvénients

1-Sometimes we like to issue an invoice for a fixed fee without breaking down how the time was spent on the matter. This does not seem possible. We still need to figure out how if it is possible.
2- Had Amberlo included services tailored for IP matters like registration and checking trademarks, it would perfect the system.

Avantages

Amberlo is easy to use and has many useful features at the same time. It is very efficient for managing cases and organizing teamwork, especially when the team is working remotely. It has a beautiful and very intuitive user interface and does not require any specialized training. Both web and mobile apps function flawlessly.

Inconvénients

We are waiting for the integration with our accounting software.