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As all-in-one software solution for sales teams, Aloware offers automatic dialing, seamless CRM integrations, and workflow automation that businesses can use on any device. Aloware gears sales and support teams with the right...
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- Secteur d'activité : Internet
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
The best option for a real estate organization
We have segregated our sales line from our customer service line. This, along with our ability to text using the same number we speak to clients on has been a game changer. Anoosh and his team have been great enabling us to adopt the product into our existing business without experiencing downtime.
Avantages
It's a tie between two features. Automated data entry through our CRM integration (this saves me at least 30 minutes to an hour every day) and the ability for our team to adopt Aloware wherever and whenever using our legacy phones, the softphone or the native apps.
Inconvénients
Tagging a contact on mobile is still something I haven't been able to figure out on my own. I will have to contact support for help.
Pourquoi choisir Aloware
The previous vendor was hardware centric and support took FOREVER. They had no idea what was going on with our network map and we had to start at square 1 on every support call.... I suggest they get Aloware to help with that.Logiciel antérieur
Intermedia UnitePourquoi passer à Aloware
It seemed like the easiest system to implement and use within our budget- Secteur d'activité : Services financiers
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Catered Dialing Experience
I can now have my agents blast through hundreds of leads a day, using the right time zones and seamlessly dialing with Hubspot.
Avantages
The features that were most impactful was the Power Dialer. A true power dialer that integrated with our CRM, Hubspot. It is very easy to customize and navigate the software to my contact center's needs. And, the integration was seamless. They had me up and running in one day.
Inconvénients
One feature that is challenging to find is a true local presence and Aloware doesn't have it. They do have a time zone differentiator integrated into their power dialer which is such a hard feature to find on the market!
Pourquoi choisir Aloware
I switched because I needed a true power dialer that integrated with Hubspot and that wasn't going to cost the thousands of dollars a month I was paying with my previous provider.Logiciel antérieur
Five9Pourquoi passer à Aloware
Because the integration with Hubspot only worked really well with Aloware and they had time zone differentiator. Not to mention, the customer service is top notch. They have been so diligent to resolve my issues and communicate with me.- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 201-500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Okay
It is okay, but depends on the day honestly.
Avantages
Easy to use and love how it shows patients names when calling
Inconvénients
Disconnects often. Can not hear phonecalls properly and have to call back. Connection is not clear. A lot of time we have to call multiple times for the phonecall to go through
Les meilleures alternatives à Aloware
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
2-in-1: Great Value
Aloware are and the team behind it are excellent. Great value, very responsive to customers, and a high level of configurability for coders and non-coders alike. I would definitely recommend.
Avantages
The ability to operate both a customized call center with SMS, alongside phone tracking for marketing attribution all in a single platform.
Inconvénients
Not all features a are intuitive to find, though extensive documentation exists within the app.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Great Solution
Aloware is a great company that provides us the "call center" we need. Whether you are a big company or small. If I have problems, i am contacted quickly and the problem is efficiently solved.
Avantages
This product allows me to automate my teams calling when new applications come in, my team just has to be available to receive the calls. This product also allows for my team to manually dial as well and I can review calls at my leisure.
Inconvénients
There are a few issues with individual extensions that have not been ideal for my company, however the support here is phenomenal and from my understanding it's on the list of improvements.
Alternatives envisagées
PhoneBurnerPourquoi choisir Aloware
Call center need and user interfacePourquoi passer à Aloware
Cost and its not just an outgoing call solution.- Secteur d'activité : Assurance
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
BEST SOFTWARE OUT THERE FOR SMS, TELEPHONY AND BEST SUPPORT
I NEEDED A FLEXIBLE TELEPHONY PROGRAM FOR MULTIPLE SALES AGENTS IN MULTIPLE STATES WITH TEXT CAPABILITIES AND MANY OTHER FEATURES AT AN AFFORDABLE PRICE FOR NEW COMPANY. ALL OTHERS WERE RIDICULOUSLY PRICED AND REQUIRED UPGRADES FOR FEATURES THAT ALOWARE MADE STANDARD.
THE SUPPORT IS UNMATCHED AND SPEED OF HELP IS TOO!
Avantages
PRICE!!! EASE OF USE AND SUPPORT IS UNBELIEVABLE!! THEY ARE SO FLEXIBLE TO HELP WITH CHALLENGES AND CHANGES I NEEDED FOR MY BUSINESS AND VERY QUICK TO SUPPORT ANY ISSUE
Inconvénients
THERE'S NOT ONE BAD THING I CAN SAY HONESTLY
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Customizable and CUSTOMIZABLE
Customer Support - A+
Quality of Product & Service - A+
Price - A
Pleased Clients and Staff - A+
Avantages
The customer service at Aloware is outstanding. Because of that, despite not having a sliver of tech aptitude, I was able to describe with layperson lingo exactly what we wanted and needed our system to do, and the team at Aloware made it happen.
And I never got that thing that most tech experts seem to do, they subtly insinuate that unless you understand tech talk, we don't want to deal with you.
Perhaps I'm paying too much attention to customer service with my praise, but I just cannot help but feel satisfied having happened upon Aloware.
As for the caliber of their product, it does exactly what we were told to expect. What else could we ask for.
No, I'm not related to the owners, I am a crotchety old guy who rarely compliments my kids, let alone submiting a review for a company for doing what they're supposed to do...
But Aloware doesn't just do what they're supposed to do. They go above and beyond, patiently describing (several times if needed) how to setup and use their service.
If you're one of those business owners struggling with the concept of throwing their landline phones in the trash, where they belong, and making the overdue switch to internet based phones, then you're fortunate to be considering Aloware.
There's no need to equivocate any longer, pull the trigger and sign up for Aloware today.
Inconvénients
I'm sure there are cons, however I've yet to encounter one.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Real-Time prospecting leads increasing deals closed
Excellent customer service open 24/5 and simple to implement
Avantages
Ability to integrate with Hubspot Professional Marketing Hub and Professional Sales Hub and dial new leads within 1 to 3 minutes and have 2-way text conversations in real-time right at optin
Inconvénients
3 Seat Minimum per month rather than the ability to purchase a single license and buy more on an as need be basis
Alternatives envisagées
JustCallPourquoi choisir Aloware
Their power dialer and 2-way texting as well as true ringless voicemail capability for multi-channel campaignsPourquoi passer à Aloware
Features and functionality and integrations- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Consistent Hospitality
Consistent experience and accessible information across our enterprise.
Avantages
As we have multiple agents managing the same guest Aloware allows us to seamlessly integrate all guest communications into a single source vis their integration with our Property Management Software, Guesty.
Inconvénients
Mobile app has bugs such as needing to be open in the background, and find old conversations is not easy.

- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Quick, Organized, Helps us Close!
Very good!
Avantages
Lists are so easy to navigate, can send mass texts, emails, and do quick calls. More importantly it's very easy to maintain these lists and update leads.
Inconvénients
Upload templates became difficult on certain computer.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Just Started Using
We needed a back office software to be able to track our recruiting system, inbound-outbound, CRM, and just give us the ability to know where our business is at all times, and that is what aloware gives you!
Avantages
I love the ability it gives us to track our AI Calling and keep everything streamlined, simple and easy to use, your customer service is on point when we have questions, and so far i look forward to really growing our recruiting systems using your software!
Inconvénients
There has not been anything we have ran into yet that i could say negative about the software, it has done everything we were looking for and its been great so far!
Pourquoi passer à Aloware
Aloware looked like the best option for us personally for all the things we were looking to do, it had deeper, better overall system to give us EVERYTHING we needed to grow this recruiting system- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Easy to set up and sync to Hubspot
Avantages
We needed a phone system to sync to our Hubspot account and record our calls and texts to the customer contact. This was an easy solution that gives each CSM and Sales rep a personal line and logs their activity through the desktop or app.
Inconvénients
There were a few hiccups within setup such as having team members use my line, but support was quick to help me correct the issues that were primarily just user error on our part.
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
1 year update
Great customer service during my learning curve
Avantages
Easy of use and great features for any business looking for a dialer. Less expensive than other options.
Inconvénients
Call recording features had some issues but we solved them
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Washify COO review
Admittedly the decision to go to the product was based on the CEO making that decision but the decision was intended to address a problem that Aloware wasn’t really suited for completely solving. And we had changing administrators on the project for a number of reasons that was not Aloware’s fault. For that and other reasons the product not been fully implemented yet
Avantages
That it had the potential for a lot of flexibility in call routing, recording and text messaging
Inconvénients
It was cumbersome to implement. And some things that should’ve been straightforward with more complex than expected
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Great software with unique integrations
Avantages
Aloware is the only contact center software that seamlessly connects to Guesty and Slack. These integrations were a key feature for us.
The software is easy to use, and scales well with our business.
Inconvénients
Downloading data for the creation of reports is very slow (often doesn't work for large datasets).
Changing a contact is on Aloware does not work well if the contact has been pulled from another integration, the Guesty integration is not 2-way.
The cost is high compared to other similar software.
- Secteur d'activité : Développement de programmes
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Neutral customer
Avantages
Easy to use, the new app is a big plus. Can have multiple lines
Inconvénients
The line connexion with customers is not so good
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Aloware and anoosh
Great
Avantages
Aloware has worked great for my business. I recommend it to anyone. Anoosh is great there. Highly recommend
Inconvénients
Reporting and routing sometimes off . But overall still great
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Awesome platform
Very responsive
Avantages
Best calling platform out there, and they keep adding features!
Inconvénients
Minor ui/ux issues... Nothing else was a major issue at all

- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Hands Down The Best Dialer We've Used
Avantages
My experience with Aloware has been nothing but outstanding. Prior to Aloware we were struggling to maintain day-to-day operations due to the lack of support and data organization. Transitioning to Aloware was seamless, and we are now able to scale exponentially thanks to Aloware. I couldn't be more happy with the decision to go with Aloware, and can't thank [SENSITIVE CONTENT HIDDEN] enough for their efforts to make our operation much more efficient.
Inconvénients
I really don't have one that I can articulate. Every problem we've had, [SENSITIVE CONTENT HIDDEN] worked extremely hard to fix immediately.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Aloware automated our outgoing calls
We were working with our Financial service where we offer customers mostly from USA insurance solutions and we were looking for a solution preferably web based and affordable to make calls and send SMS to our customers and we found Aloware perfectly matches our requirement. So we signed up and got great help from their support team to set up and run properly.
Avantages
- Easy to use web based feature.
- Excellent for small and medium scale businesses.
- Easy CRM integration with most of the leading CRM softwares.
- Easy SMS and Call tracking.
Inconvénients
- I have not found great deal of cons to write here but may the pricing can be a little bit lower so that a lot of small businesses can afford.
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
user
Avantages
i love the function of the software. Tracking and automation is great.
Inconvénients
The software is not extremely user-friendly there are lots of menus to click through and it is not extremely inherent where to click through.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Great for my call center
great experience
Avantages
Easy to use, you get everything you need in one platform. and easy to understand
Inconvénients
I haven't try the crm, there is not much that I don't like
- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Aloware Review!!
Avantages
functionality! Many helpful features and creative uses. Makes marketing tracking super easy and automated
Inconvénients
would be great to have video tutorials on how to use
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Great Product
it has been a GREAT overall Experience
Avantages
It easily lets you monitor multiple numbers and track productivity
Inconvénients
Have not found a con yet. It does everything i want it to do
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Prefer Aloware to many other similar products
Very well designed platform
Avantages
Ease of use, customer service with company
Inconvénients
that more companies dont use it i have to bounce back between too many.