Avis clients sur Diligent HighBond

Avantages

This is one of the most powerful and versatile analytics software packages available. The built-in functions are relevant and effective. The ACL community and support provide literally thousands of scripts and other helps. The new features keep coming and are amazing, like the ACL Robotics (automation functions). We could not do what we do without this software. They have also provided hands-on service with implementation of new software packages.

Inconvénients

There is very little to not like about this software. Probably the most difficult thing to overcome was convincing our own IT group to allow the software access to our in-house databases. We had to provide overwhelming proof that the ACL software is read-only to the databases and does not overwrite or replace data or change the existing tables in any way.

Avantages

The product is quite easy to use the moment you define the best way to use it. And that's the real challenge according to me!! Choose the best flow takes time and this brainstorming activity is more often time consuming and under estimated.
There are always several configuration possibilities to achieve our client's goals. Depending its maturity, its licenses subscription and the time he has to allocate to the implementation phase.

Results is very often a part of the solution and thanks to Robots we can always manager tricky situations and propose workaround when needed.

Inconvénients

I think thaht there are too many clicks in Projects to get on the right page.
I also find that Contributor and Oversight user profiles are not very easy to understand...
Another comment in Results: when you want to apply a filter you need to click twice, not user friendly. Morover, it could be very useful to add computed field in Results rather than using a Robots for that. It could help clients to create better reporting without having ACL for Windows skills!

Avantages

Ease of managing large data and the ease of applying scripts compared to MS office.

Inconvénients

The history and the scripts are not easy to find and store.

Avantages

The best part of Highbond is that it is an intuitive platform that is easy to implement, learn, and use. Our implementation went very smoothly and was ready much faster than I expected. That allowed us to start learning how to navigate and create steps and attributes within the tool. The online training helped us get started quickly. Soon after the prototype was delivered, we were creating our tracking and steps for our audits. Our user group of 40+ auditors worldwide were able to use the platform with minimal training just because it was so intuitive. We are now working on various reports and other summaries to speed up our monthly reporting.

Inconvénients

The report writing feature is a little clunky and slow to generate reports. There could also be more easily placed custom fields. Once you learn the the logic behind the reporting fields and how they are grouped, it gets somewhat easier, but there are still some fields in the tool that cannot be pulled into reports.

Avantages

ACL, now Highbond, had been very easy to use from the get-go. The features that had been most impact for me as user were (1) the timesheet; (2) the automatic notifications/reminders to auditees (for requests/action items); and (3) the easily downloadable reports.

Inconvénients

This is something very minor and not really a feature that I like least, but something that needs to be fixed in the timesheet, particularly in the time report. I just noticed when I was try getting to get a time report, the days in the month, as reflected in the calendar, did not reflect the actual day and date. Example, right now, I'm looking at the calendar in time report and June 17, 2021 is reflected there as a Sunday.

Avantages

Ease of use. Incorporation with data analytics. Robotics features.
It really has something for everyone!

Inconvénients

We struggle with the "flow", but we ae adjusting.

Alternatives envisagées 

TeamMate+ Audit

Pourquoi choisir Diligent HighBond 

TeamMate pricing structure became an issue

Pourquoi passer à Diligent HighBond

Cost and analytic functionality

Avantages

The analytics are the main reason we went with HighBond. The ability to analyze thousands of credit card transactions and within minutes identify the outlier transactions was extremely beneficial to the organization. Gas card theft and personal purchases made with a company card were easily identified and it didn't take long for the news to spread throughout the organization. A new sheriff arrived in town.

Inconvénients

For our organization the GRC part of the software was a little clunky and manual to setup and use on a regular basis. Having to identify the risks and then enter the controls in a different area and then having to link the two of them together, made the process cumbersome and we had pushback from auditors that did not want to use the software.

Avantages

The ability to script repetitive tasks. ACL allows the user to “code” the steps performed so that they can be repeated at a click of a button. This whole process can be done without knowing any programming language because ACL records the steps that you have taken, which can then be copied into a script and run whenever it is needed.

Inconvénients

The PDF converter. ACL has the ability to convert a pdf into a table, however the PDF needs to be a fairly simple one otherwise the data columns tend to jump around.

Avantages

We find Robots more relevant to our environment. We get a lot of transactions every minute, monitoring that traffic can be hectic. The coming in of Robots will help us get real it well.

The support is perfect. At one time we delayed renewing subscription, but the support team helped us alot.

Inconvénients

Budget constraints. We sometimes have challenges to honor renewals on time. We had to reduce the licenses, so that the company is able to meet.

Avantages

This software is beneficial for auditors, whether they are technical or business auditors. The software is straightforward to understand, and there is no need to write any code manually. Everything can be achieved using the menu, and to automate, copy the commands from the log. I learned the software on my own, and I could train a few of the business auditors very quickly.

Inconvénients

In the server-client environment, the files get downloaded only in CSV format. It would be great if the files are downloaded in the latest version of excel.

Avantages

ACL Analytics and ACL Robotics - Simply Amazing capabilities in the windows version and the GRC platform. The ability to automate repetitive tasks is awesome.

Inconvénients

Some of the advanced apps/features found in competitors platforms aren't present. UI looks basic. Ability to customize workflow/add advanced or complex workflows is missing.

Avantages

Their analytics tool is great as well as their support team. Their GRC platform is simple and user-friendly.

Inconvénients

GRC functionalities need improvement and their solution and services are kind of pricey, but worth it.

Avantages

Ease of use and user friendly. Implementation and data accessibility to mulitple data connectors.

Inconvénients

Minor bugs that pop up every now and then which hamper the otherwise wonderful experience.

Avantages

Analytics and Robots great for getting Internal Audit Analytics function up and running

Inconvénients

Lack of autocomplete and onscreen function parameters

Avantages

Ease of use.
Many features.
Audit trail in the analysis.
Engaging community providing ideas and ready-to-use code.
Ability to process many forms of data.
Ability to process large amounts of data.

Inconvénients

There are very few things not to like. None comes to mind at the moment.

Avantages

Integration between different bonds within the platform

Inconvénients

No policy bond available in the region until now

Alternatives envisagées 

Ideagen Quality Management

Avantages

ACL Analytics is an effective tool to perform analytical assignments in an auditing field for files with high number of records.

Inconvénients

Tedious and lengthy to get familiar with all the tools available.

Avantages

Easy to pick up and learn. Allows you to rapidly analyze datasets and action.

Inconvénients

Very slow performance. Doing basic things analogous to 'a subselect in SQL' is more painful than it needs to be.

Avantages

We have been using ACL for the past decade for data analytics. The software is helping us to do 100% analysis of the data population we are evaluating.

Inconvénients

Because of cost implications, our ACL licenses are limited.

Avantages

Every feature in this software really helpful when it comes to managing our audit tasks.

Inconvénients

there are certain things that I think this software needs to improve, which is when we wanna do data migration. maybe it will be much easier if we can bulk upload our data into Highbond.

Avantages

Acl is great software for analytic. The function is various.

Inconvénients

The price is quit expensive. Hopefully galvanize can introduce with new attractive package

Avantages

Excellent!! The way to treat customers and how it gives you a wide variety of services, gives you the best security, knows exactly what customers want and need.

Inconvénients

I really do not have any complaints about this company, I only have good comments and good reviews, I am very satisfied with the work done, I am very happy and I recommend it 100%

Avantages

Features, ease of use, compatibility with older versions and projects.

Inconvénients

Some steps are a bit complicated and need refreshing, especially the scripting pop up window

Avantages

Ease of use, the log is simple and helpful for writing scripts.

Inconvénients

When you a highlight a column the sum si not provide in the buttom left corner there is a ? until you click analyze, count from the task bar.

Avantages

I love how easy it is to use, meaning the customer was really thought about and considered on this. There are many functions that are very useful when working smarter, specially when it comes to Audit, sometimes time is of essence.

Inconvénients

So far there is no complaints with this software.