Avis clients sur Sign In Scheduling

Avantages

La facilité dans son utilisation ,puis son efficacité

Inconvénients

Le temps de travail,puis la lenteur parfois dans les opérations

Avantages

What I like most about the software is the two way synchronization. Before getting the paid service, I was trying to find a scheduling system that uses the two way sync. I had trouble finding them as either they didn't sync properly or the software wasn't able to be integrated with MS Outlook. Also another great feature is the ability to indicate different types of appointments, which for me as an academic advisor is huge, because it makes it easy for the student to choose what type of appointment they need. On the actual calendar on the website it shows different colors on what type of appointment is being conducted.

Inconvénients

What I least like about the software is I wish the color coding can be synced over to MS Outlook. Seeing the different colors on the website makes it easier to manage, but not when looking at my Outlook color, it all appears the same color. Another con, not about the software, but more so for the amount of appointments. When I was on the free plan I was limited to 100 appointments per months. However, there was no ability to purchase additional appointments, I had to upgrade my package, but I was satisfied with it and didn't necessarily want to upgrade. Maybe consider having a separate package just for appointments in the event a customer runs out and doesn't necessarily want to upgrade.

Avantages

I like the ability to include calendars for other members of my staff so that they can book their appointments separately. That way, we're aware of whose appointments are whose. This doesn't happen with my currently paid appointment scheduler.

Inconvénients

It's a bit difficult to set up in order to get things the way you want them and that will be 100% clear to people making appointments. I figured out some go-arounds, but others may not be as tech savvy.

Alternatives envisagées 

Acuity Scheduling

Pourquoi choisir Sign In Scheduling 

Time Trade is just OK. The features are... It has only one, and that's that the appointments make it to your Google Calendar. Otherwise, it's straight set an appointment and go to calendar. The people on my team and my own appointments are added to my calendar, which makes it sometimes confusing. I feel that 10to8 has more of the features I need.

Pourquoi passer à Sign In Scheduling

Price and 10to8 just felt better to me and seems like it's more efficient for my clients. That's the main thing. A scheduler has to be user-friendly.

Avantages

The price is my favorite thing about 10to8.

Inconvénients

There are frequent glitches (usually delayed registrations) which have been costing me money and customers.

Alternatives envisagées 

Vagaro, Acuity Scheduling, Mindbody et Bookeo

Pourquoi passer à Sign In Scheduling

I chose 10to8 after testing many, many booking systems. I went with 10to8 because it was easy to set up and worked with PayPal.

Avantages

It’s cost effective .Easy to use and stops no show . Allows easy communication with clients .

Inconvénients

When an appointment is changed instead of the original appointment being deleted and a new one showing I would like it still showing in the history of appointments . Also we still use the old system as we use a small screen and the new system won’t fit on the screen . We can adjust the screen size but then it’s too small to see the whole day .

Avantages

I'm not especially good with technology, and the set up was a breeze. I'm still using the free version, and it is the most robust scheduling software I've found. When my business grows I plan to upgrade to the paid version because I like the features and ease of use.

Inconvénients

Obviously it would be great to be able to brand and accept payment with the free version, but I understand that's not practical. There isn't anything I've found yet that I would consider to be negative.

Alternatives envisagées 

Calendly et Acuity Scheduling

Pourquoi choisir Sign In Scheduling 

Calendly's free version only allows 1 type of appointment, and it doesn't have much flexibility with features until you pay.

Logiciel antérieur 

Calendly

Pourquoi passer à Sign In Scheduling

Again, I find it very robust yet easy to use. It's nice looking and the customer contact has been really positive.

Avantages

I love the ease of setting up services and creating the personally designed appointment booking page. The automatic reminders and automatically set up zoom meetings are great.

Inconvénients

I have two businesses and would like to be able to have two pages (one of each).

Alternatives envisagées 

PayPal et Fresha

Pourquoi passer à Sign In Scheduling

Most flexibility in time lengths of appointments, connecting to zoom and syncing with my google calendar.

Avantages

Easy to use. Looks professional to clients. Lots of useful features. Team always looking at how they can help their clients by improving the product, including asking for our feedback.

Inconvénients

Nothing. Does what I need it to do.

Alternatives envisagées 

Acuity Scheduling

Pourquoi passer à Sign In Scheduling

It was recommended to me and I got on with the product straight away. Was GDPR compliant.

Avantages

I love the simplicity of it, both when setting it up and when booking in clients. I love the fact that I can book different options for both parts of my business both online and face to face sessions, rather than using two separate platforms.

Inconvénients

There’s no possibility to link into my mailing list on mailerlite, or to use another online video call platform.

Avantages

This product was easy to set up and implement. I really like the feature that reminds users via email and SMS. The feature that connects Zoom to the calendar and auto send the zoom link is awesome.

Inconvénients

I really like this product. I’m using the free version and can’t complain.

Alternatives envisagées 

Calendly

Pourquoi passer à Sign In Scheduling

Liked the features offered in the free version and text reminders.

Avantages

Customer support always speedy and useful

Inconvénients

Sometimes a bit clunky to add what needed

Avantages

10to8 has integrated with my website beautifully, I know very occasionally they do updates but it's never been at a time that has affected my work life. Plus it's great that they do updates as you know they are keeping on top of things. Love the ease of use, being able to put in my availability, the colour coding for my various therapies, the compliance with GDPR etc.

Inconvénients

Nothing that I can think of at present, 10to8 seem to be several steps ahead of the competition.

Avantages

10to8 is easy to use, it does everything I need - it is easy to schedule appointments, client gets notification and reminders based on the schedule I want. Confirmation and reminders come automatically to clients e-mail and text to their cell phone. There is an option to choose just one method or both. I get notification as well. There is an option of syncing with my own calendar, so I don't have to do the double work. Clients have an option to reschedule their appointment right from their e-mail or text. "Thank you" and an "Invitation for review" comes automatically after appointment was completed. The software has a lot of features, and it is a great value for the price. All questions are answered in a very timely manner. Would highly recommend!

Inconvénients

I am in the US, on Pacific time. 10to8 representatives are in Britain. Due to this time difference - there is not easy to communicate sometimes (however, all questions are answered in a very timely manner). My plan allows messages only, I can't talk to a real person. Also, clients' reviews are not being stored in the clients' database.

Avantages

This is a beautiful seamless system that connects the customer to the business, which I like.The confirmation and reminder brings assurance to the customer, and the reminder system takes out the worry of when is the appointment.

Inconvénients

I have used 10to8 for nearly 8+ years, as a free service.Recently, the system changes have made it pricey and the limitations on sms was worrying for me a tiny business.

Avantages

We trialed lots of other systems this by far was the most user friendly system and you don’t need to be a IT guru. I also found the support on any issue to be outstanding no problem was too small and a solution was always provided within the capabilities of the software.

Inconvénients

I would have to say not much as we were one of the earlier users and we have seen many improvements over the years and we wouldn’t use any other system. We have had a two year break but continued our subscription so its ready to go when we start up again.

Avantages

I loved that I could create an on-brand, professional booking page, provide multiple appointments, collect payments and integrate 10to8 with other software I use - particularly Microsoft Teams which I’ve found many schedulers do not support.

Inconvénients

I wasn’t able to set custom booking questions whilst using the free plan (however I was able to work around this by redirecting clients to complete a form after booking their call)

Alternatives envisagées 

Calendly

Pourquoi choisir Sign In Scheduling 

There wasn’t a Microsoft Teams integration

Pourquoi passer à Sign In Scheduling

Range of features and competitive pricing

Avantages

Easy UI and CMS. Easy to contact customer service, although a contact number would be useful to report latency and performance issues

Inconvénients

Lack of Apple/Android Pay via stripe. Something so simple via API, yet never added to 10to8. Also, would love to be able to over my customer discount codes such as 'summer 20% off'. Only possible via setting up a dedicated url which isn't practical

Avantages

This software has made a great impact on my business. I can easily manage appointments and ensure there are no unwanted double bookings. All of my customers benefit from the messages and reminders. It saves me time. Excellent. I'm so pleased I found 10to8.

Inconvénients

Sometimes there are glitches in setting up available timeslots but I have got used to working around this. The new calendar is also not yet scrollable (you need to click to move the calendar onwards).

Avantages

10to8 is highly recommended. A great highlight of this software is its free SMS and email reminders for schedule updates. The software tracks attendance, able to take and submit online payments and with possible integrations with different scheduling necessities such as Microsoft Office and Google calendar and office. Setup is fairly easy. 10to8 can be synced with the android and iOS software. The software is organized and easy to understand, the layout of the software is easy for the eyes and simple.

Inconvénients

A disadvantage of this software is the limitations of appointments it can track or keep without having to upgrade the package. Other than that, everything seems to work well.

Avantages

Main Pro: Having my clients make their own choices about when to schedule coaching sessions, cancel or reschedule sessions and their receiving reminders without me spending any time on it. All this just appears on my calendar with the needed information about contact information. It's also so helpful that I can set different kinds of meetings/sessions with different lengths and buffer times.

Inconvénients

Con: You can add buffer times before or after but not both, which can be a drawback.

Avantages

It's free and it allows up to 100 appointments per month at no charge. AND, it has Stripe integration. most of the services I encountered had neutered features (like no SMS or Stripe). This service is the best value I've found for the price of free. It also offers rooms and locations and profiles. Each of which will prompt for payment if you want. Is sends notifications and reminders without me having to do anything.

Inconvénients

You can't customize much unless you get the paid service. The appointments in your calendar are generic and don't allow for you to see the name/phone number and email of your appointment.

Avantages

It’s simple to use, reliable, has amazing options including text reminders and follow up texts all of which are able to be altered. For my classes where payment is required the software links into Stripe to make my life nice and easy.

Inconvénients

It can crash at times when inputting multiple bookings after each other. Also the text messages come from a variety of numbers.

Avantages

The amount of features available for free is incredible. Things like email and text reminders are usually limited to paid plans for other competing services - those are completely free with 10to8! By offering more features for free, 10to8 gives me a competitive advantage. I also really like it's integration with Weebly which allows me to embed my booking page on my website. The integration with Google Calendar has been seamless and updates very quickly.

Inconvénients

The interface is a little clunky and could use some modernizing/simplifying. While not outdated, it's not very sleek looks a little old. While not major, but it is a UK service so things are formatted a little differently than what US customers may be used to.

Avantages

For me I really love that I can get clients to pay a deposit right when they book their appointment. I also really love that it syncs up automatically with my calendar so that I know my schedule no matter where I am.

Inconvénients

I wish that I could have a little bit more customization to allow it to really flow with my website. It does to a degree, but changing the colors and fonts more to the style of my website would be great.

Avantages

The ease of use for the staff and the customers. Colour coding, app use. Feedback forms. I honestly love it!

Inconvénients

There really is anything I would change if I had to be really picky, it was be easier to view all notes on the thread instead of having to back into previous notes to read them but that's really not a problem. Also it would be good to have a set box of a date, for us it would be their wedding date or for others it could be the clients birthday