Avis clients sur Streak

Avantages

La simplicité d'installation et la partie data sur des échange 1to1

Inconvénients

Sur les boucles mails ça devient vite compliqué de suivre et de remonter de la data pertinent

Avantages

I've been in the recruiting field for more than two years now, and it has been a bottleneck for me sending emails outside of our candidate database. I usually do this whenever I need to update the candidates regarding next steps, and also if they have been turned down by the client after our presentation call with them.

What I usually do before is to send each candidate an email even if the context is just the same. This dilemma has been resolved by Streak! I was able to maintain the personal connection atmosphere with my candidates with the use of just a few seconds. All you need to do is to put the details of the candidate plus any personalized matter you want to add in the email context on a csv comma delimited excel sheet.

One more good thing about Streak is that you can schedule when an email should be sent. You can also monitor the acceptance and the open rate of your emails via Streak. Truly, Streak is the best platform for sending and email management.

Inconvénients

I really don't have negative experience with Streak! I really love how the platform helped me do my job responsibilities without compromising human touch. Maybe this message is a sort of recommendation. I hope they can upgrade their system so that they too will upgrade to an applicant tracking system. If that time come, I will propose this to our company since I know Streak will help us in driving great ROI, and client engagements.

Avantages

1) Gmail first...
Activate the plugin and it just works, right where you need it: inside Gmail. Not having to move between windows or different tools makes it a big benefit to use Streak over others. It works with labels, provides direct & clear insights in your mailbox.

2) Collaboration... in gmail
We used Streak as a team. Sharing is easy as all mails are shared over 'boxes'.

Inconvénients

1) lack of an evenly good mobile solution
They have an app that 'works', but it is not at the same level as their desktop gmail experience.

2) lack of featuers
No sequences were the major reason to stop using Streak.

Alternatives envisagées 

Salesflare et HubSpot CRM

Pourquoi passer à Streak

We now use Hubspot, but back then it was too feature-packed. Salesflare was back then less integrated with gmail, so we opted for Streak.

Avantages

It was a great lightweight tool for the beginning of our start-up, and managed to grow a little with our team. Works really well with Gmail.

Inconvénients

Streak charges as though it's a fully-fledged CRM, but it is JUST a Gmail plugin; with huge platform risk should Google decide to stop supporting it. On top of this, they jacked up their pricing – not just for new seats, which would be fair – but for existing seats for very loyal customers; a cynical cash grab. We're talking a 34% increase. Just disgusting. Going back and forth with the FOUNDER, he still couldn't understand our point of view. We have now reduced our spend as much as possible ahead of moving away from them to an alternative platform without the Gmail plugin risks. If I were Streak, I'd be selling ASAP before the whole company tanks. Please think about the above before going with Streak, they have no loyalty, nor should their customers.

Alternatives envisagées 

Pipedrive, Salesforce Sales Cloud et HubSpot CRM

Pourquoi passer à Streak

It was all we needed at the time, and worked with our existing workflow. It was also cheap to begin with.

Avantages

It integrates directly to Gmail, and that alone makes it good. You open your Gmail, like you open it every morning and your CRM is good to go!

Inconvénients

This thing is riddled with bugs and glitches. Often it would just not load and I would sit staring at a blank screen. Other times, it would load, but would completely choke my processor. A few times, it crashed my browser.

Alternatives envisagées 

Zoho CRM et Freshsales

Pourquoi passer à Streak

We felt it was incredible how well it integrated in our processes and how easy it was to open it every morning without even thinking about having to do it.

Avantages

Masterful integration with Google's core productivity products (Gmail, G-Cal, G-Contacts, G-Meet, etc.). I wanted a CRM that increased efficiencies AND reduced redundancies, eliminated multiple software subscriptions, and existed WITHIN gmail. Streak achieves all of this (and—believe me—so much more) with flying colours. Not to detract from the many superior features of Streak, but I wish to use the following example to illustrate how exceptional Streak's value offering is. Whatever software you currently use to create snippets (AKA: email templates), if it's robust, your annual cost is likely a significant percentage of what you'd pay for Streak. Yet, Streak's snippet feature is far and away better than every similar snippet software I've ever used (and I've used the top 5 [in terms of largest user base]). While snippets are but a footnote feature amongst Streak's suite of sophisticated features, my point is that snippets alone are worth the value of a Streak account. Oh, that's right! The snippets are included in the free package. That's another point. Streak's free tier is so good that I'm sure many users/reviewers have little need for the paid plans if they run a solo operation. Just know this, though. Streak is the good stuff. If your business needs grow, so will your Streak consumption. Thankfully, Streak's paid plans are phenomenally competitive... dare I say, generous. Streak's ongoing maintenance, enhancements and customer services are golden.

Inconvénients

The guilt I feel, for how little I pay, to use such a refreshingly functional CRM.

Avantages

For my product-based small business, I have a number of sales streams where I cultivate leads. Streak allows me to manage these leads right inside Gmail so I can quickly view all of our correspondences. Since most of my business is done through email, Streak creates a perfect bridge. Specifically, I can create a new box for each lead and categorize it under a specific pipeline (sales stream). Within the pipeline, I can create different sales stages and view all of my leads in one place along with data about our interactions (days since last interaction, days in stage, etc) so I can prioritize my outreach efforts. Within each lead, I can view all of the email correspondences and make notes on the lead. An additional feature in Streak is email open tracking so you can see if your leads have opened your emails. It shows up automatically and displays the times of each open. That's a huge value just to know if your emails are going through. All of these features are completely free and just a simple add-on, which frankly is hard to believe and so valuable for my business!

Inconvénients

I really love Streak--for a free program, it offers so much! If I could add anything, I would love to be able to have all correspondences with a specific email address automatically assigned to the same lead box.

Avantages

It is relatively easy to use and very practical. Before going to a more complex CRM I recommend using Streak. You can create different Pipelines, customize them with different colors and edit by modifying texts, etc. I also find email tracking and the option to send later very practical.

Inconvénients

Although it is very intuitive, it requires learning time to be able to make the most of it. The free option allows very few contacts (500), while the next option (ONLY) is 5000. It's a lot of difference. Maybe it could be the free version up to 1000 so there isn't such a big gap.

Avantages

I love that there's an easy way to track who checks messages I've sent out over account emails. In my role, this is an essential piece, and Streak makes it incredibly easy and convenient to track my leads and contacts over time.

Inconvénients

Streak is almost a little *too embedded, as in it's so sleek that you can forget it's even working in the background. Really though, I can't think of much to complain about!

Avantages

We love streak for tracking our customers! We can put them into categories and add notes, attachments, emails and phone calls all in one place. We also have used it for tracking inventory, project budgets, etc. It is a great tool!

Inconvénients

I wish it was easier to view outside of gmail. If I switch computers, that computer needs to have it downloaded on it to see it. I also wish multiple people could work on a streak account without needing to pay an expensive price for a professional account.

Avantages

It allows users to manage customer interactions, sales pipelines, and other data related to their business within a single platform.

Inconvénients

Streak may not be suitable for businesses that have a large number of customer interactions and data to manage. The platform is designed for small to medium-sized businesses, and it may not have the scalability or robustness to handle the needs of larger organizations.

Avantages

Streak allows me the flexibility to manipulate my data the way I want to without going from module to module. The integration with my email is the icing on the cake! The ability to access all my data from one location saves time and time is money!

Inconvénients

There is not much that I don't like but their is one option that is a thorn in my side. Since they integrate with Gmail and I have been told that they cannot do anything about this, oh well. It is recommended to turn on CONVERSATION VIEW in Gmail. I will never do this. Every day, my emails are linked to multiple people and what a disaster it is to keep those emails straight. I cannot pull up sent emails because of that and I'm hoping that someday, there will be a fix.

Avantages

As a part-time resume editor, and a full-time workforce planner, I need to email a lot of clients. Emailing them takes so much time even if the emails are just the same, and I just need to edit one or two words in the message I will be sending them. Before, it took me a great deal of time wasted doing it one by one, but because of Streak, it made it easy for me now!

I can now email 100 people in just one click and one email template, but you will not sound robotic because it lets you modify some variables you want to populate by just editing it in one .csv excel file!

Streak also helped me keep track of my senders. It provides me the information if the person I sent the email already opened the message once or twice. This helps me to know whom to follow up or whom I need to call because they haven't opened my email which saves so much time for me!

Inconvénients

I am using a work email powered by Gmail, and sometimes whenever I clear my cookies and cache, the Streak extension crashes and I need to rerun it. If I am using a different computer, I need to rerun it too again. It is not that time consuming, but I hope they can find solution to that so that it will be sync on all computers that I am using and only needs me to run it once per device.

Avantages

It's flexibility. I have used Streak in many varied (CRM type mostly) ways and have been able to mould Streak to deliver what we needed. As it resides within Google Workspace it's one less app for the team to deal with and training time is reduced. The email snippets (templates) are super helpful.

Inconvénients

It takes quite an investment in time to set up for your business - but it is worth it.

Alternatives envisagées 

HubSpot CRM

Pourquoi passer à Streak

It's integration with Google Workspace.

Avantages

Streak is so much more powerful than any other email organization solution I've ever used. There are 3 main components of Streak that I find most useful.

First, the pipeline system is a very easy way to keep email conversations organized. I like that you can customize parameters for each pipeline, which means you can use it for just about any sort of communication flow, both internal and external to your organization. Sales leads, partnership requests, even legal/financial review are all easily handled by pipelines

Second, I like the integration with different productivity apps like Asana and Google Drive. This is a simple feature, yes, but the ability to enter data/tasks into other platforms all from my inbox saves an appreciable amount of time.

Third, the email task manager in Streak is also pretty robust. Being able to set priority, make labels and reminders, tag items, and sort by different variables is just fantastic. I really like that these entries live my inbox, so I don't have to use my main task manager with dozens of tiny email tasks.

Inconvénients

I really do not have much practical criticism of Streak. However, if I had to choose one thing that could be improved it would be the visual design. The iconography, colors, fonts, and other UI elements do not seamlessly match Gmail's default design language, which means I can always tell what is and is not Streak. This does not interfere with usability or efficiency of Streak, but it would be nice if everything was visually seamless. I think that would make the user experience much nicer.

Avantages

When we are in the career of creating software on our own, and we want to project to more people, make our product known and keep customers that we already have, it is necessary to have a quality CRM, the most known that exist are very expensive, but here comes Streak, is an excellent service offered by Google that works with your gmail and is Free !, if free, an excellent service that allows you to manage your customers, offering first-class features, with contact addresses, sales operations and even management of promotions, this is a perfect CRM for a freelance since it works with a tool known by us as it is gmail, so it will be quick to implement and remove its benefits, with it we can be in contact with our customers, send mail to everyone at specific scheduled times, warn of contracts, promotions or status of the products we sold to them, keep them up to date with the advances of for example web pages or system s that we are building, there are many advantages of this service that you must try since they are of immense utility.

Inconvénients

It is a CRM of a certain basic form, it does not have the potentials of the CRM of a higher cost but it is an excellent option if you are starting and you need to bring order to your client portfolio.

Avantages

The features here are so, so smart that Gmail is now adopting some of them for all. Snooze for instance. I use snippets for everything I have multiple piplines - they are flexible and intuitive to use - you could be planning a wedding or getting angel investors or in our case- matching landowners with local farmers. I am the only one (of two employees) who uses Streak but if I was in a team environment I would prize that feature. Bottom line: Gmail is the best email and Streak makes it even better

Inconvénients

It sometimes signs out and I have to re-sign in to my gmail to make it work. I have spent no time trying to fix this and I'm sure it is simple to do.

Avantages

The biggest value I get from Streak is to schedule emails to re-appear in my inbox at a later scheduled time. I use this feature for all sorts of reasons:

1. to remind myself to check in on tasks I've delegated, or questions I've asked that haven't yet been answered
2. To procastinate emails I don't want to deal with right away -- but still practicing "inbox zero"
3. I'm in fundraising and make a lot of "asks" by email. They often don't get a response, and I have to remind the recipient that I'm waiting for a response. With Streak I'm able to schedule regular check-ins, and can put the request out of my mind, knowing that Streak will take care of it for me.

Inconvénients

I do get errors from time to time ("Streak failed") and the error reports don't give me sufficient information to track down what happened.

Avantages

Streak is great because it integrates seamlessly with gmail and g suite. When starting a business, especially one that requires a lot of cold emailing and calling, it's easy to get overwhelmed with the volume of emails and keep track of all current and potential customers. Streak helps you organize your emails and associate them with customers which enables you to see where they are on the conversion timeline, set reminders for follow-ups, and share notes with co-workers about your progress.

Inconvénients

i wish there were more free features with streak. as a start-up, money was tight and if i was able to use more free featured with streak, i would have kept with it and when i was able to pay more for more features, it would have been so integrated into my business that i wouldn't have had a choice but to switch to a paid plan.

Avantages

Easy to use and has a lot of integration features that help us track everything. Track your information on the stages you want and make the followup. Its customized permissions allow to share the content, clients, and pipelines with the people we want it to. You can give very customized permission to all your workers, for some of them or create your own private pipelines and your data will be protected. I also like the easy database creation, just from a spreadsheet and import it to the CRM. Very simple.

Inconvénients

Bugs and fixes and bugs again. It tends to get some bugs, even though they solve it really quick, it gets a bit of annoying. Sometimes the interface gets slow, so you need a proper laptop or PC to use it. It looks really messy at first and the interface its so colorful, it looks like a unicorn made it, but you tend to get used to it.

Avantages

Chrome full integration.
Good support.
Compatibility and full integration with many other management software via Zapier helps to automate many daily activities and saves much time.

Inconvénients

The app is VERY comprehensive and provides a full CRM support directly via Gmail and Chrome. When used only for project and e-mail management, not using many other CRM tools provided in the app, the corporate plan is too expensive and other intermediate plan would be more than welcome (eg. free features + taks support, call logs and meeting notes). The difference between free and corporate pricing plan is huge but not for all.

Avantages

I love that this is integrated with my Gmail inbox so I don't have yet another screen open on my computer and have to remember yet another login.

It is easy to sort, add notes and track everything using the Chrome extension. The new add-on for Gsuite is ok but very limited in features. There are mobile apps that are nice but so far you need to be using it in Chrome to get the full features.

I found customer service to be friendly and quick to reply.

Inconvénients

I don't like being limited to using Chrome, while this is my favorite browser, I had some problems with it recently and I had to use another browser for a week, this meant that during this period I was limited to the GSuite add ons and mobile apps which don't have the full features that the Chrome extension does. I would love to see an extension for Edge or simply expand the apps to tap into all of the features.

Avantages

fast deploy
API
you can personalize pipeline

Inconvénients

Support slow. Week to have a solutions.

Alternatives envisagées 

Zendesk Suite

Pourquoi passer à Streak

api and kwow how in team

Avantages

Best features of Streak are utilizing different stages within the software to keep you up to date. I can't image working without this platform anymore and don't know why I didn't sooner. Now I can log into Streak and see my emails and documents linked to each customer without having to search thorough emails anymore! I also really like the task feature, which helps me keep me keep track of what my employees are doing and automatically reminds them.

Inconvénients

Within the pipeline on Streak you can not create sub-pipelines. Sometimes I have a project that needs multiple pipelines and I have to create seperate pipelines.

Avantages

I most love the email tracking feature. It is one of the most economical options for this type of service and still use it to this day.

Inconvénients

Now that I have moved into using another option for my sales processes (it allowed me to automate many tasks where Streak did not) I don't like the fact that I cannot delete the parts of the software that I don't use (the sales pipeline feature).