Avis clients sur Streak

Avantages

La simplicité d'installation et la partie data sur des échange 1to1

Inconvénients

Sur les boucles mails ça devient vite compliqué de suivre et de remonter de la data pertinent

Avantages

I've been in the recruiting field for more than two years now, and it has been a bottleneck for me sending emails outside of our candidate database. I usually do this whenever I need to update the candidates regarding next steps, and also if they have been turned down by the client after our presentation call with them.

What I usually do before is to send each candidate an email even if the context is just the same. This dilemma has been resolved by Streak! I was able to maintain the personal connection atmosphere with my candidates with the use of just a few seconds. All you need to do is to put the details of the candidate plus any personalized matter you want to add in the email context on a csv comma delimited excel sheet.

One more good thing about Streak is that you can schedule when an email should be sent. You can also monitor the acceptance and the open rate of your emails via Streak. Truly, Streak is the best platform for sending and email management.

Inconvénients

I really don't have negative experience with Streak! I really love how the platform helped me do my job responsibilities without compromising human touch. Maybe this message is a sort of recommendation. I hope they can upgrade their system so that they too will upgrade to an applicant tracking system. If that time come, I will propose this to our company since I know Streak will help us in driving great ROI, and client engagements.

Avantages

I love that Streak allows me to manage directly from my Gmail inbox - I don't have to juggle multiple platforms to acheive what I need to do.

Inconvénients

The task management does not allow for recurring tasks and it while it does a great job of keeping all communications with a client in one place, it can stil be difficult to find something specific - I wish you could search within a box that would be really helpful!

Alternatives envisagées 

Asana

Pourquoi choisir Streak 

I wanted to reduce the number of platforms I had to keep active throughout the day to manage my workflow - being able to use my Gmail inbox is the best & is incredibly time saving.

Logiciel antérieur 

Asana

Pourquoi passer à Streak

Similar pricing, ease of use, highly customizable & most importantly I can manage everything from my inbox.

Avantages

easy to use and setup, integration with Gmail, but it' a toy

Inconvénients

Support is completely inexistent, they do not answer AT ALL or send canned answers without any brain in them. We are on a paid Pro plan and we have been consistently experiencing this problem for one year. Going to appoint a lawyer to get our money back.

Avantages

I used this software mainly for email tracking purposes. I used the free plan. It provides data about when the recipient opened the email, its location, and its devices.

The CRM is easy to integrate on Gmail. It is not needed to log in to another website, everything can be done within the Gmail workspace. Different pipelines can be created for managing projects, sales leads, hiring, fundraising, and other tasks. Emails can be scheduled to send at a later time.

Inconvénients

Sometimes email tracking does not work as the recipient's server does not allow tracking. There is another concern of privacy as Streak can access and delete all emails and information within Gmail account.

Avantages

It's very difficult to get any tool for free and streak does it with no strings attached. Now you can easily track emails and send attachments via streak. Best part of streak being you can integrate it with gmail and easily classify them.
The eye icon is exciting and turns green when a person has opened his or her email. I like the fact you can categoris data.

Inconvénients

It occupies entire Gmail. UI can be a bit better.
Like I need to scroll to see how many opens have been made by clicking the eye icon.
No other cons so far.

Alternatives envisagées 

Hunter

Pourquoi choisir Streak 

Looked at a free crm tool to track emails and also integrate my customers emails and not just look at Gmail separately and track customer conversation and data in a different window.

Logiciel antérieur 

Freshsales

Pourquoi passer à Streak

We were only looking at free tools as we did not have a budget. Streak came as a blessing in disguise. It was suggested by another colleague.

Avantages

1) Gmail first...
Activate the plugin and it just works, right where you need it: inside Gmail. Not having to move between windows or different tools makes it a big benefit to use Streak over others. It works with labels, provides direct & clear insights in your mailbox.

2) Collaboration... in gmail
We used Streak as a team. Sharing is easy as all mails are shared over 'boxes'.

Inconvénients

1) lack of an evenly good mobile solution
They have an app that 'works', but it is not at the same level as their desktop gmail experience.

2) lack of featuers
No sequences were the major reason to stop using Streak.

Alternatives envisagées 

Salesflare et HubSpot CRM

Pourquoi passer à Streak

We now use Hubspot, but back then it was too feature-packed. Salesflare was back then less integrated with gmail, so we opted for Streak.

Avantages

Very flexible. Streak can be as basic or as detailed as needed. I just need something basic but quickly found I can expand its functionality. Their support pages are easy and clear. Video how tos are short sweet and comprehensive

Inconvénients

No cons yet. Also, if there was a con, I could customize to remove the con

Alternatives envisagées 

Zoho CRM et Pipedrive

Pourquoi choisir Streak 

Switched because there was too much info to enter in the other products that I didn't need and were mandatory.

Logiciel antérieur 

Zoho CRM et Pipedrive

Pourquoi passer à Streak

Ease of use. Could be customized to be exactly what I needed

Avantages

I found this add on in the google play store. I began to use it as an example to my students in college of how integrate your email account with tools that allows to creat a crm environmet, mail tracking and review you work flow activities

Inconvénients

You must have some sort of experience using sales pipelines or crm magament bacground to fully understand this platform

Avantages

We love streak for tracking our customers! We can put them into categories and add notes, attachments, emails and phone calls all in one place. We also have used it for tracking inventory, project budgets, etc. It is a great tool!

Inconvénients

I wish it was easier to view outside of gmail. If I switch computers, that computer needs to have it downloaded on it to see it. I also wish multiple people could work on a streak account without needing to pay an expensive price for a professional account.

Avantages

The extension is very easy to use and integrates well into Gmail. No issues in my 7 months of use.

Inconvénients

There are many layers to sort through which can get confusing for new users.

Avantages

I'd never really thought of using CRM software before, as I'm not the typical target audience for that kind of product , yet ended up installing Streak for the extra tools in Gmail.

After installing and playing around with it a little, I suddenly found I WAS using the CRM features, albeit in a probably unintended way, to manage pretty much all my work. The fact you can completely customise pipelines, very easily, makes it easy to make it fit what you're doing.

I ended up using it not just for snoozing emails but as a task tracker, creating stages for who tasks were waiting for responses from (completely ignoring the built in "Assigned To" section since I was the only person using it at that point), which were blocked and which were complete.

You aren't limited to using only one pipeline for a single purpose, so you can use it in several different ways.

I thought manually adding conversations to boxes would be slow and unworkable, but it really isn't. Add the notes and magic columns and it's REALLY an improvement on Gmail for any emails you're actually at all interested in.

The separate naming of boxes from email subjects also makes it easy to find repetitive problems - if the autocomplete when entering a box name comes up with the same thing you're typing, you probably have had that problem before and if you used the Notes feature to record how you solved it, it saves you trying to recreate what you did months back.

Inconvénients

None of these are really serious, just "things to improve":

- You can't have emails in multiple boxes - irritating as you sometimes have conversations covering more than one topic, or changing from one to the other (and thread splitting isn't really applicable if you end up discussing multiple things in a single email)

- No way to merge boxes except deletion and recreation - along with occasional bug preventing already created boxes from being selected (fixed by refresh)

- No easy way to give say a client a way to view a pipeline, except getting them to install it and adding them to the team, which brings up:

- Billing / team structure not really suited to freelancers - all team members must be on same plan so it's an active DIS-incentive to move off the paid version, as if I wanted to share a pipeline with a client they'd have to subscribe at the same level as me, which isn't really feasible for smallish or one-time jobs.

- If you have more than one pipeline the UI is a little fiddly to select which you want - should be big buttons, not single lines of text. This slows down adding to boxes.

Avantages

It's definitely handy that streak is integrated with gmail. You don't have to log into a separate CRM and toggle back and forth between your email and the CRM. It is easy to create leads, sort them by status, and keep track of several contacts. I also really like the email tracking feature - it shows you a history of when the people you have emailed have opened the email you sent on the side. This helps to know if they ever received your email or if they have looked at it multiple times etc. The other handy tool I use a lot is the "snippet" tool where you can save an email template to use and you have the option to keep it private for yourself or you can share it with those in your gmail organization so they can use the template or "snippet" as well.

Inconvénients

There are a few annoying things abut using the software that aren't deal breakers but certainly seem like they missed the mark a couple of times. For example, you have to continue to manually sort contacts into categories that are obvious. They have a "contacted" category. So you click the lead, click email, send an email from a template you've saved, all within the software and then you have to go back and manually click that you contacted them. It seems like they should move that to the contacted category for you since you emailed the contact within the software. I've accidentally emailed a couple people twice because I forgot to click move to contacted and then sent them an email again later. Again, I'm using the free version so I can't really complain about these issues but there are a few things like this that seem obvious to me that they haven't implemented.
I am using the free version so I do not have full access to all of the features so maybe some of these things are fixed in the paid version? In the free version you also run out of space pretty fast. You can only store 50 contacts at a time and then you have to delete them to make more room which can be a pain and sort negates the usefulness of tracking the leads or contacts in categories.

Avantages

Integrating my Gmail with Streak is very smooth and calling and managing my email data. It work directly from the Gmail application and no other additional software are needed. I can track the most important email and conversation and monitor it better.

Inconvénients

It work quite slow and sometime it will crash the Gmail software. It just need to reopen or refresh the software back, but it is quite annoying after it happen quite frequently. The customer support also very slow in writing back all the inquiry email that i have sent.

Avantages

Streak is so much more powerful than any other email organization solution I've ever used. There are 3 main components of Streak that I find most useful.

First, the pipeline system is a very easy way to keep email conversations organized. I like that you can customize parameters for each pipeline, which means you can use it for just about any sort of communication flow, both internal and external to your organization. Sales leads, partnership requests, even legal/financial review are all easily handled by pipelines

Second, I like the integration with different productivity apps like Asana and Google Drive. This is a simple feature, yes, but the ability to enter data/tasks into other platforms all from my inbox saves an appreciable amount of time.

Third, the email task manager in Streak is also pretty robust. Being able to set priority, make labels and reminders, tag items, and sort by different variables is just fantastic. I really like that these entries live my inbox, so I don't have to use my main task manager with dozens of tiny email tasks.

Inconvénients

I really do not have much practical criticism of Streak. However, if I had to choose one thing that could be improved it would be the visual design. The iconography, colors, fonts, and other UI elements do not seamlessly match Gmail's default design language, which means I can always tell what is and is not Streak. This does not interfere with usability or efficiency of Streak, but it would be nice if everything was visually seamless. I think that would make the user experience much nicer.

Avantages

In a corporate recruitment, we seldom update candidates that they are not a good fit for the role not because we forgot it but because it is tedious to update them one by one.

I discovered Streak, and that bottleneck and bad practice was put to an end in our firm. Streak helped me send 100 turn down emails in a snap. By using a .csv file I was able to tweak the email template I am sending tailor fitted to the addressee, to the role they have applied, and what next steps should they watch out for.

With Streak, I was also able to know as well if the candidate has already opened the message, and it is a good way to establish a relationship to candidates.

Inconvénients

The only thing I don't like about Streak is that since it is a chrome extension, if I am using a new device like laptop or computer, I need to reinstall the chrome extension again. That is understandable since that is a different device.

Avantages

When we are in the career of creating software on our own, and we want to project to more people, make our product known and keep customers that we already have, it is necessary to have a quality CRM, the most known that exist are very expensive, but here comes Streak, is an excellent service offered by Google that works with your gmail and is Free !, if free, an excellent service that allows you to manage your customers, offering first-class features, with contact addresses, sales operations and even management of promotions, this is a perfect CRM for a freelance since it works with a tool known by us as it is gmail, so it will be quick to implement and remove its benefits, with it we can be in contact with our customers, send mail to everyone at specific scheduled times, warn of contracts, promotions or status of the products we sold to them, keep them up to date with the advances of for example web pages or system s that we are building, there are many advantages of this service that you must try since they are of immense utility.

Inconvénients

It is a CRM of a certain basic form, it does not have the potentials of the CRM of a higher cost but it is an excellent option if you are starting and you need to bring order to your client portfolio.

Avantages

After spending well over a year trying to set up Salesforce, my company -- a small team of 15 -- finally gave up and decided to go with Streak instead. Especially for a business of our size, Streak was definitely the better option. It's lightweight, was far quicker to implement, and we immediately saw improvements in our efficiency and ability to track leads.

Further, we mostly got our leads via conferences and word of mouth, so we managed both inbound and outbound leads in our email inboxes. For this reason, we loved that we could track our leads from within our inbox using Streak -- no tool switching!

Inconvénients

I could see us possibly outgrowing it if we were to have a more complex business, but don't have much to say about its downsides.

Avantages

Great for a visually minded person! I set up my Sales pipeline in rainbow order colors. As an artist, I am very color-motivated. I can see an overview of the progress of each lead to developing the quote, invoicing, paid, in progress in the studio, made, shipped, and follow up for thanks. Each client has their own box where I can put all their gmail communication, and image files and documents are extracted so I don't have to hunt for them. I use the free version, and and as a solopreneur haven't had the need for the functions more suited to a larger company with employee teams.

Inconvénients

I wish the boxes showed up in my gmail on all my devices. I use Streak on my desktop, and the app for Android doesn't get good reviews.

Avantages

Streak is easy to set up and creates a highly visual, colorful pipeline that inspires you to take action. Fillin in details is super-simple and intuitive it mostly happens in a single grid on one page. However, you can drill down when needed. Its full integration with Gmail allows teams to use other tools like Boomerang and Evercontact. The free version of Streak is great for a single person getting started.

Inconvénients

The price jump from free to paid is a big step. Would love to see an intermediate step for smaller clients who want to come on board with team members.

Avantages

Easy to use and has a lot of integration features that help us track everything. Track your information on the stages you want and make the followup. Its customized permissions allow to share the content, clients, and pipelines with the people we want it to. You can give very customized permission to all your workers, for some of them or create your own private pipelines and your data will be protected. I also like the easy database creation, just from a spreadsheet and import it to the CRM. Very simple.

Inconvénients

Bugs and fixes and bugs again. It tends to get some bugs, even though they solve it really quick, it gets a bit of annoying. Sometimes the interface gets slow, so you need a proper laptop or PC to use it. It looks really messy at first and the interface its so colorful, it looks like a unicorn made it, but you tend to get used to it.

Avantages

Chrome full integration.
Good support.
Compatibility and full integration with many other management software via Zapier helps to automate many daily activities and saves much time.

Inconvénients

The app is VERY comprehensive and provides a full CRM support directly via Gmail and Chrome. When used only for project and e-mail management, not using many other CRM tools provided in the app, the corporate plan is too expensive and other intermediate plan would be more than welcome (eg. free features + taks support, call logs and meeting notes). The difference between free and corporate pricing plan is huge but not for all.

Avantages

I love that this is integrated with my Gmail inbox so I don't have yet another screen open on my computer and have to remember yet another login.

It is easy to sort, add notes and track everything using the Chrome extension. The new add-on for Gsuite is ok but very limited in features. There are mobile apps that are nice but so far you need to be using it in Chrome to get the full features.

I found customer service to be friendly and quick to reply.

Inconvénients

I don't like being limited to using Chrome, while this is my favorite browser, I had some problems with it recently and I had to use another browser for a week, this meant that during this period I was limited to the GSuite add ons and mobile apps which don't have the full features that the Chrome extension does. I would love to see an extension for Edge or simply expand the apps to tap into all of the features.

Avantages

fast deploy
API
you can personalize pipeline

Inconvénients

Support slow. Week to have a solutions.

Alternatives envisagées 

Zendesk Suite

Pourquoi passer à Streak

api and kwow how in team

Avantages

Best features of Streak are utilizing different stages within the software to keep you up to date. I can't image working without this platform anymore and don't know why I didn't sooner. Now I can log into Streak and see my emails and documents linked to each customer without having to search thorough emails anymore! I also really like the task feature, which helps me keep me keep track of what my employees are doing and automatically reminds them.

Inconvénients

Within the pipeline on Streak you can not create sub-pipelines. Sometimes I have a project that needs multiple pipelines and I have to create seperate pipelines.