Avis clients sur Productboard

Avantages

Productboard is an excellent tool to help you make sure your roadmap is driven by real user feedback and value to your customers.

Inconvénients

Productboard is a fairly young company and is still building out some "no brainer" features, but they also release fantastic updates often!

Alternatives envisagées 

Jira et Aha!

Avantages

Productboard's insights are a great way to process customer feedback and group that feedback into actionable features for our engineering team. The user impact score helps us prioritize this feedback based on needs, and when a feature is complete we can circle back to the insights and see everyone who requested the feature.

Inconvénients

Sometimes the customization options can be overwhelming. It would be nice to have a templates feature that lets you reuse certain processes & functionality between views. I sometimes think I'm doing something the 'wrong' way because there are so many ways to accomplish it.

Alternatives envisagées 

monday.com, Asana et Notion

Pourquoi passer à Productboard

Productboard had the best approach to high-level feature planning, and it has a clear process for managing customer feedback. The Azure Devops integration is a nice bonus.

Avantages

Just started using productboard and really enjoy how simple and intuitive it is. Helps organize thoughts around features and functionality.

Inconvénients

Super expensive for something that could theoretically be accomplished in a google doc.

Avantages

The staff at Productboard is incredible and their product is beautiful. One of the nicest roadmap views you will ever see!

Inconvénients

Lacking some of the features we are looking for. The team said they would be able to build them out, but we are still waiting, specifically around customer feedback management. The insights are not the easiest way of tracking customer feedback.

Alternatives envisagées 

Jira

Pourquoi passer à Productboard

Price and easier to work with their team. Also the athletics of the product.

Avantages

I receive a lot of different input across many channels. With Product Board, I can use my Chrome extension and send everything there. Once a week a specific time is designated to search across all input and find the most valuable insights.
The flexibility is also a great benefit, I highly use custom tags and split different views based on our needs for prioritization decisions, market reach or competitors gap.
All our product management is around this tool.

Inconvénients

Nothing particular, the team keeps adding great features on new releases.

Alternatives envisagées 

Jira

Pourquoi passer à Productboard

Product board is more specific to solve our needs.

Avantages

Linking user insights to feature development; Making insights available to developers, designers and others that are working on a feature; Communicating the roadmap with users; Collecting insights from portal as well as other channels in one place."

Inconvénients

It still lacks multi-language support (any other language than English) and the ability to directly interact with user insights.

Avantages

Ability to create a home for product feedback

Ability to organise feedback against the product's hierarchy, which then completely objectifies what to build next -> productboard is the only product that can do this

Creating a publicly available portal

Inconvénients

You can't automatically link your userbase and their orgs, meaning that you have to manually create a new organisation each time you receive feedback from a new company

The roadmapping section hasn't been great (no gantt view), however, it's about to be released

Avantages

There is no better way to record your feedback and, more importantly, link your feedback to a feature that a user has asked for.

Also: the ability to strategically view all features is amazing.

Inconvénients

There is no way to record conversations (actual audio) and save it.

Some of the filters are slightly confusing.

Avantages

Productboard has all the features you'd need for product management and those features can even act as a guide as to how you should be managing your product. It is also flexible enough to adjust to your workflow. I also like the ability to share features and get feedback internally and externally. The Gif feature is also really cool.

Inconvénients

I wish there could be limited maker access since I have junior pms and product analyst that supports feature spec'ing but they don't own the process and it would not be a full-time job for them.

Alternatives envisagées 

Aha!

Pourquoi passer à Productboard

Ease of use, more supportive of agile, seemed to support my current process but had way more capabilities.

Avantages

The fact that you can collect ideas directly from users and team members outside of the product team, and organize and follow up with all that feedback. As a B2C company, ideas come from everywhere and people always have ideas for new features and want to make sure they're heard!

Inconvénients

There are SO MANY features and the ability to basically customize any of them, it can be a bit overwhelming to get started. The onboarding tutorial was pretty long in order to cover all the features, and at the end I wasn't quite sure how I needed to configure things to best suit my needs. Once I dove in, it's become essential however!

Alternatives envisagées 

Jira, Trello et Slack

Pourquoi passer à Productboard

There's really nothing like it as far as I can tell.

Avantages

The best part about productboard is how teams can vet and plan improvements to their products based on how much those improvements support and achieve a company's objectives. It's so easy to get things in, annotated, and shaped that you actually do it; you don't just say you will eventually.

To start, you can use just the parts that are the most important to get up and running, and then you can use more of it as your team begins to integrate productboard into their process. And it's not hard work to get your ideas and backlog in and move forward—it's cathartic.

Inconvénients

The biggest thing for me is performance. Sometimes some parts of the UI feel a little sluggish when lots of items are displayed and clicks get delayed. It would also be a little nicer to have the Drivers feature available at the lowest level of pricing.

Avantages

Productboard has a lot of built-in features (Objectives & Drivers) and is super simple to customize. It helps one in planning and prioritizing effectively. UI is very intuitive and clean, l personally feel good that they are always updating to the latest features based on users requests.

Inconvénients

They are constantly bringing new features to meet the requirements of the users. However, the integration with the Gitlab has been missing is a setback for my project. Also, the upvoting features are little cumbersome to use.

Alternatives envisagées 

Jira et Notion

Logiciel antérieur 

monday.com

Avantages

Easy to hack and smash without corrupting data. Linkage between other systems that doesn't get in the way. Different views for managing tactical & presenting strategic (using the same set of data). It doesn't look or behave like Jira or Aha! (I feel like your designers must scrutinize everything).

Inconvénients

I'm not sure there's anything bad to say

Avantages

It is the best system of record for PM related information and to build a process in.

A great way to ensure all stakeholder feedback is captured & organized. Then primary source information can be linked to as many ideas (features, stories etc.) as desired and they can be prioritized very powerfully.

Enables stakeholder communication at scale effectively.

Let's me do almost everything I want, in the way I want to.

Inconvénients

It perhaps has too many features and options! The responsibility is on the user to not over-complicate the implementation. It's best for folks who are comfortable with a good degree of information.

Avantages

- central location for gathering all your product feedback from several locations
- easy collaboration with a team (e.g. comments)
- data driven decision support (e.g. user impact score, driver impact)
- roadmap preparation capabilities

Inconvénients

There are definitely minor thing to improve, but nothing that would prevent us from using the tool efficiently. Really, we love using Product Board on a daily basis.

Avantages

Productboard is a very intuitive tool for our Product Management that allows us to track the features from the insights we gather to the delivery. The shareable roadmap is essential for the communication to other services (R&D, sales, support…) and the UI makes it easy to use and to understand.

Inconvénients

The integration list has to grow to be able to synchronize the items with external project management softwares like Notion. Also, a better version of the Portal to be able to follow the insights would be appreciated.

Avantages

It's a very easy to use product while still providing very robust functionality

Inconvénients

There have been some features that we've missed and some integrations that would help a lot with our specific workflow, like with Asana, for example.

Alternatives envisagées 

Craft.io et Aha!

Avantages

Productboard is an amazing tool. It permits our team to stay in touch with the product team and give feedback. It also also allows us to track down where they are at in terms of development of the product itself. Another thing is that, you can link it to external software like Slack to give direct feedback and "push" things to product board. Product team also have a roadmap of important and not so important things they work on, we can based on that give our point of viw and help them set priorities.

Inconvénients

This tool isn't essential for all the tools IF the product team doesn't teach others how to use it. Once everyone understand how valuable of a tool it is, it's hard to use something else.

Avantages

Productboard takes the vague notion of “users are asking for it” and translates it to something much more actionable - who exactly asked for it and in what context.

Inconvénients

Productboard has a zapper integration but I still wish they had some more built-in integrations.

Avantages

With ProductBoard I am able to organize the team from the product vision down, in a way that is specific to the focus of product leaders. It's not a bottoms-up task organization tool - it's built to help build products.

Inconvénients

I would like a little more hierarchy and better 2-way integration with tools like Jira.

Avantages

Easy integration into github/ jira etc and easy way to submit insights via email or chrome plugin. Besides, really great way of gathering feedback and not loosing any customer' feedback for certain features.

Inconvénients

Weak in project management (gantt-charts for managing classic software projects) - but for me this is fine, the tool is for discovery and more for agile projects.

Avantages

I love the flexibility of the product. Whenever I have had a need that I think did not quite fit - the team has been able to show me how I can configure the product to meet my request.

The customer service is fantastic! Response time has always been incredible. They also seem to take suggestions for new features and improvements seriously. Sharing their product roadmap with their customers (using their tool to do it) really shows the power of using their tools.

Inconvénients

The only thing I would say is a 'con' so far is that their exports could be improved. This is on their product roadmap though.

Avantages

- Sleek UI
- Easy to use features and functionalities
- Like that features export directly to a roadmap
- Portal submission allows internal and external users to easily submit feedback

Inconvénients

- There is some redundancy of the way a feature can be "scored"
- Wish there were more integrations (with Jira, Phabricator, etc)

Avantages

The way it helps driving data driven product management, with really easy ways to collect the information and choose what to do ... plus the customer support is just amazing

Inconvénients

Not working well on iPad ... but really that's all. Also a webhook and better zapier integration would help.

Avantages

Very visual, it's easy to understand how to use the tool and also to absorb what you are seeing as a user if the tasks are already organized.

Inconvénients

Takes some time to understand how to handle all the options, the organization of the tasks is quite easy but the other options are a little bit counter-intuitive.