Avis clients sur NetHunt CRM

Avantages

I switched from the other Gmail-integrated-CRM competitor because of NetHunt's:
1. Ease-of-use: both in the Gmail UI & iPhone app. Because of this ease of use, I'm using my CRM daily and consistently to keep me tracking my prospects and clients, without anyone falling through the cracks.

2. Top-shelf support: Shout out to Anastasia, who consistently showed kind & gracious professionalism & prompt responses to my questions. She's the reason why I'm such a big fan!

3. Great price-point: Definitely affordable, even when needing to scale.

If you're considering a Gmail-integrated CRM, NetHunt gets my 10-stars out of 5! Give it a shot, you'll be impressed!

Inconvénients

It would be super to be able to integrate 2 separate email accounts (eg 2 Gmail / GSuite email addresses using 1 NetHunt account) into one NetHunt CRM account, but this is such a rare use case. On the other hand, it's useful to keep my leads separated between my 2 organizations. Anastasia came through with an offer I couldn't refuse to accommodate my request - what a rockstar!

Avantages

We love that it is clear and easy to use. We love that tasks are integrated everywhere which allows us to keep things moving forward for clients no matter where we are in the email application. We love that it can keep track of a ton of customized information for our company. Fantastic product.

Inconvénients

We would like to see a feature to split threads. Sometimes gmail combines emails with the same subject line but are for different clients. We would like to see a feature that would allow us to split email conversation threads.

Alternatives envisagées 

HubSpot Marketing Hub, Streak et Agile CRM

Pourquoi choisir NetHunt CRM 

Their pricing was too high and the feature list for Nethunt was better for the offered price.

Logiciel antérieur 

Streak

Pourquoi passer à NetHunt CRM

Price and features were simply better.

Avantages

Possibilities with workflows and api documentation

Inconvénients

It takes a lot of detours for workflows to link simple records to each other

Alternatives envisagées 

HubSpot CRM

Pourquoi passer à NetHunt CRM

Cheaper :)

Avantages

As a private equity investor in Brazil, I've had the opportunity to work with a number of CRM tools, and I can confidently say that NetHunt CRM stands out as one of the best options for Brazilian businesses.One of the things I like most about NetHunt CRM is its simplicity and ease of use. It's a user-friendly platform that doesn't require a lot of technical know-how to get started. Additionally, its native integration with Gmail allows for seamless communication tracking and management, which is particularly important for Brazilian businesses that heavily rely on email communication.Another great feature of NetHunt CRM is its flexibility. The platform is highly customizable, allowing businesses to tailor it to their unique needs and workflows. This is particularly important in Brazil, where each company has its own way of doing things.

Inconvénients

One potential downside of NetHunt CRM is that it may not be the best fit for large-scale businesses that require advanced reporting and analytics features. While NetHunt CRM does offer some basic reporting capabilities, it may not be enough for larger companies that need more robust data analysis.

Avantages

These folks have found the key to adoption and easy change management, put the software right into Gmail! Its the only software the our whole team all uses (Gmail) so this add was easy and no new platforms to learn...

Inconvénients

From an Admin point of view it takes some time to figure out all the buttons and levers.

Alternatives envisagées 

Streak et Copper

Pourquoi choisir NetHunt CRM 

Notion was not structured enough for our needs.

Logiciel antérieur 

Notion

Pourquoi passer à NetHunt CRM

Overall functionality and attentiveness of staff

Avantages

Integration was pretty easy and using it is pretty straightforward. The best part is the Gmail integration. Having email templates setup and the emails automatically attaching to records has saved a lot of time and helped us track communications better.

Inconvénients

Linking records - When we are in a contact we link it to a company record or prospect record. But when we go into the company, the contact isn't showing up. We have to then link it from that end too. Takes additional time, and if one of us forgets, then we don't see that we already have a point of contact when we open the account/prospect later

Alternatives envisagées 

Zoho CRM

Pourquoi choisir NetHunt CRM 

It was too expensive and did not have the freedom of customization that NetHunt does.

Pourquoi passer à NetHunt CRM

Expensive and it had so many features we didn't need. Also we liked the NetHunt Gmail integration.

Avantages

The feature I most love is the segmentation. The ability to tailor emails to different populations simultaneously was a game changer for me. It not only allowed for outreach to different populations, but also acted as A/B testing.. The open rate, is a huge one for me as it shows me where to focus my time.

Inconvénients

I do not always find it intuitive to use, but once it's figured it out it's a breeze.

Avantages

The product is very easy to use and the extension for Gmail is incredible.

Inconvénients

There is a definite lack of integrations with other software and platforms.

Alternatives envisagées 

HubSpot CRM

Pourquoi choisir NetHunt CRM 

The extension for Gmail was my main switching point.

Logiciel antérieur 

Copper

Pourquoi passer à NetHunt CRM

The gmail extension

Avantages

The integration with Gmail is excellent and the simple data validation measures are effective. The workflows are powerful, and sending customised emails works well

Inconvénients

Sometimes the UI can take a bit of getting used to, but it is a big piece of software, so I guess that they are growing and adapting the UI as they go.

Avantages

I did research on several options and Nethunt provided the most features for a reasonable price.

Inconvénients

LinkedIN integration is only in the highest tier package.

Alternatives envisagées 

Creatio CRM et HubSpot CRM

Pourquoi choisir NetHunt CRM 

More features in the mid-tier for less money.

Logiciel antérieur 

Copper

Avantages

The ease of organizing contacts, adding tags to classify them and have multiple folders for different events! This is exactly what I was looking for !! The ease of integration with GMAIL is an added advantage.

Inconvénients

I was not able to make sub-folders in NetHunt. I would like to get that functionality to make things even better.

Alternatives envisagées 

Streak

Pourquoi passer à NetHunt CRM

This solved my problem the best, the functionality I was looking for and the ease of using it fit perfectly.

Avantages

NetHunt allows us to recognise at a glance who we were are writing with and how far along in the customer journey they are. Once I have a contact created, each new email from them is immediately tagged. Across users we can see touch points of other people in our organization with the contact.

Inconvénients

There is an Android version for when I'm on the go which is convenient, however it's bulky compared to the web version and in order to save storage space in my phone I deinstalled it again. Up until now we used the free version of NetHunt and where happy enough with it, it's a pity there won't be a free tier going forward for small companies like us. We only have one main user who does the bulk of the CRM and a max. of two other people who occasionally take a peek. A per user price is not as convenient for us.

Avantages

I love the customizability and the way the software integrates with Gmail. If you are tech savvy and like to customize things you're own way, this is the software for you.

Inconvénients

A little expensive when you start adding multiple users - especially if you use an upgraded service level.

Avantages

I can finally organize my conversation threads with my clients in a way that is sane and efficient. I don't know about your clients but some of mine have the habit of replying to a certain email thread with questions or ideas that belong in a new thread, or in an already existing one.

Well, with NetHunt I no longer care about that issue, because I just associate the conversations with the relevant item in the relevant folder. No more frantically digging through my GMail folders to look for that piece of info lost in a completely unrelated thread!

There are many services out there that claim to offer some of the features of NetHunt (column views for emails, a la Trello, for example) but none of them do it as well as NetHunt.

I love how flexible it is, and how you it doesn't force you to work in a specific way, but it allows you to build your own system, perfectly suited to your needs.

I almost never thought about wanting to do something in NetHunt to only find out it isn't possible. If you can think of it, you can probably build it!

Inconvénients

The only thing that could use some improvement is the look of the interface. Don't get me wrong, it's spot on in terms of functionality, but the aesthetics are a bit lacking.

This is just a personal preference, being a designer I like to look at beautiful interfaces while I work - NetHunt's is functional and clear, but falls short of "beautiful".

Avantages

NetHunt has helped us streamline and provide clarity for multiple-step sales processes between teams and coworkers. I like how customizable it is for us to create exactly the steps and fields we need for different projects and procedures and that any updates made by any team members can be viewed instantly. I also appreciate the integration with Google Workspace and that I can create custom tasks and reminders. This has greatly streamlined processes that were previously tracked over multiple different Google applications and enables all steps to be viewed in one place.

Inconvénients

As of no, I have no complaints or issues with NetHunt.

Avantages

NetHunt is a flexible CRM that facilitates handling customers, assembling the leads and taking care of sales from Gmail. I love this tool's extensive customization ability, as it lets users add more features per business requirements.

Inconvénients

As much as I love NetHunt, I feel their mobile application is still not as well optimized compared to the desktop one.

Avantages

Simple and easy management tools to track down the leads, all the message are easily redirected to Gmail. No more additional software or complex plugins required, pretty simple workflow and super easy to use.

Inconvénients

Missing some automation like linkedin and whatsapp. Social media integrations are important , if these features could be implemented it would have been the more productive.

Avantages

What I liked most about this software was I could track all communication easily. Build my own parameters of importance and label accordingly. Easily have our team check progress and create tasks for one another. Automate marketing initiatives and keep things flowing. Being able to bounce back and forth between that and the inbox was probably my favorite part of this system as I live in my inbox and spend a lot of time there.

Inconvénients

To be honest I found one or two things that I did not like. When a thread were to get back a certain number of comms. I think it was about 10 or 15 the system would not show me the new email in my inbox but would show me the new email in the thread in the client profile.

Also a simpler way to build outreach initiatives. The system itself was great when customizing fields for contacts and companies but when it came time to build out an automated campaign I found the process to be daunting. Might be because I had no formal training with NetHunt but when you are in advertising finding time to do that is almost impossible.

Avantages

Lead tracking, pipeline management and email marketing are just a few of the many features that Nethunt CRM has to offer. All of them are simple to use and customized. The integration with Google Workspace is seamless and customer service is helpful and quick to respond.

Inconvénients

The reporting features are not up to par with other CRMs and it can be difficult to set up workflows. The Mobile app is also laggy.

Avantages

Love that it is built on Gmail. So can perform all tasks easily within Gmail. Makes checking data and managing tasks easier.

Inconvénients

Sometimes it is quite buggy and slows down gmail.

Avantages

The interaction with LinkedIn is something disruptive.

Inconvénients

I have no complaints. It helps me a lot.

Avantages

I really needed something that integrated well with Gmail. It was super easy to install (less than 5 minutes) and configure to my specific needs. All the features are very intuitive and the follow-up feature for past & ongoing leads is sure to make my sales grow faster.

Inconvénients

So far, I don't have anything critical to say or offer. Maybe as I get deeper into the software and spend more time with it, I'll be able to offer some helpful suggestions on how to improve. At the moment it is perfect for my needs.

Avantages

We have recently switched from Streak to NetHunt CRM. My sales team is elated with the functionality and intuitiveness of the application. It is very easy to implement and start using right out of the gate which was important to us. The video tutorial is very well done and makes onboarding easy, especially during these times when my staff are working from home. We have tried many CRM's in the past. We are confident we have found a tool that will help grow our business in these trying times.

Inconvénients

To this point, we have not encountered any challenges that I would rate as a con.

Avantages

Works great with gmail! Easy to use and customize.

Inconvénients

Does not integrate easily with I phone.

Avantages

Has a nice UI. Pretty simple to use. Offers more features than similarly-priced tools on the market.

Inconvénients

Setting up and using followups is a clumsy experience. Would also like to see the option to rename follow-ups from their default email names.