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SalesLoft est un système de promotion des ventes en ligne conçu pour stimuler les ventes et les revenus des entreprises. Il fournit aux groupes de vente des outils de communication, de suivi des e-mails et plus encore sur une...
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- Secteur d'activité : Logiciels
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Great platform, makes reaching out to clients so much easier
Avantages
The integration of call and email tracking with CRM, along with the use of the cadence tool, proves to be beneficial in automating and simplifying the process. Even if you lack technical expertise, you can quickly grasp its functionality as it is user-friendly and easy to understand. This reliable tool empowers you to enhance work efficiency and effortlessly manage demanding assignments.
Inconvénients
The emails sometimes encounter problems, and there can be instances of system crashes. Additionally, the notifications might be delayed, which doesn't contribute positively. To ensure smooth functioning of SalesLoft, a reliable and uninterrupted internet connection would be advantageous. Importing individual items into SalesLoft can be time-consuming, and if a crash occurs, it may take a while to resume normal operations.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Salesloft great for tracking engagement
Great tool have tried a few others and this is by far my favourite
Avantages
The ability to create cadences and track opens and views in real time via the live feed feature it has
Inconvénients
The limited ability to create rules on cadence engagement (there are only 4/5 selections) would like more ability to customize according to my companies needs

- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Avoid at all costs
These people are vultures. Holy heck they are one of the least customer friendly companies I've ever interacted with. The Comcast of sales tools...
We bought SalesLoft for a year and told them we didn't want to renew. They billed us anyways. We asked for a refund, and they said one could not be provided. I had to file a chargeback with the credit card company in order to finally get a refund.
We asked if we could get our data exported, and of course they said they aren't able to do that. We asked if we can trial the product (since we hired a new sales person) in order to access our data, and they said they don't offer trials.
They have a minimum of 2 seats even though we only have 1 salesperson. Honestly these guys couldn't care less about their customers or doing anything friendly at all, they're basically the worst company I've interacted with in recent history.
Avantages
The product works for the most part, it gets the job done. Most of the problems with this company are with their extreme customer unfriendliness, not the product itself.
Inconvénients
The software was average - it's pretty lame that you have to pay a high price for something that is available for free in other platforms like HubSpot. The main negative about working with this company is the people and experience you get talking to them, and their aggressive customer-unfriendly policies, not the software itself.
Alternatives envisagées
HubSpot Sales HubPourquoi passer à SalesLoft
The sales person we hired wanted to use SalesLoft.Les meilleures alternatives à SalesLoft
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
On an ongoing basis, it helps us acquire new customers and close great deals.
With Salesloft, we are able to track the emails that are sent to our contacts on a daily basis and calculate how many consumers are interested in our communications, which allows us to focus our efforts and successfully close more deals.
Avantages
Thanks to Salesloft, we are able to automate all aspects of new client searches, in particular via emails. I absolutely adore how we can get analytics that show the behavior of future emails from our marketing campaigns and prepare reports and dashboards that show all the data captured, as it keeps us informed about the real level of engagement with our marketing campaigns. It's great that we can set appointments with potential clients through email and install appointments within our calendar and the client's calendar directly.
Inconvénients
I'm having some minor issues with Salesloft, maybe due to a misunderstanding of the correct way to handle some tools, and I also can't filter the records properly to easily identify what I'm looking for sometimes. This causes me some frustration.

- Secteur d'activité : Logiciels
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Using SalesLoft has been a transformative experience
In summary, SalesLoft is a powerful sales engagement platform that revolutionises sales teams' operations. Its automation capabilities, personalised communication tools, seamless integrations, and robust analytics empower sales professionals to work efficiently, engage prospects effectively, and drive results. Whether you are a small team or a large enterprise, SalesLoft provides the necessary tools to enhance productivity, optimise workflows, and achieve sales success.
Avantages
SalesLoft is a game-changer for sales teams seeking to optimise their outreach and maximize their results. As a user of SalesLoft, I have discovered several remarkable features that make it an invaluable tool for sales professionals.
Inconvénients
Some users might find less appealing is the learning curve associated with SalesLoft. While the platform offers robust functionality, mastering all its features and maximizing its potential may require time and effort.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Very Highly Useful for Sales Teams- Can Be Buggy or Inaccurate
Avantages
I loved being able to see who was engaging with my emails, as well as being able to organize my sales outreach in a meaningful way & keep myself on track with cadences.
Inconvénients
There would be glitches semi-frequently. The platform would not work for a couple of hours, the "Import from Salesloft" feature wasn't working, the email signatures got messed up for multiple days at one point. I think they still have some technical things to work on but overall pretty good. Sometimes, I also think the system couldn't detect "opens," because someone would refer to reading an email that SL said they never opened.

- Secteur d'activité : Sports
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Great Out Bound Tool
It's a great pure out bounding tool for larger sales orgs.
Avantages
From local dialing to organizing cadences and keeping your daily activities organized, this platform is it.
Inconvénients
For a smaller business, you can do everything you can do in salesloft in Hubspot and more in Hubspot.

- Secteur d'activité : Logiciels
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Not perfect but overall a very useful tool
It's not perfect but I use it all the time. Overall it makes my life easier.
Avantages
It records all your calls automatically. It's really nice to be able to go back and listen to calls or share calls internally. The email cadences work well and are easy to use. It syncs to our CRM (Salesforce). It logs all emails automatically in SFDC. It also makes it really easy to log calls to SFDC. Much faster than doing them manually through SFDC. I also like being able to see if the email recipient has viewed my email.
Inconvénients
It only gives me the option to log calls to my CRM about 80% of the time. It's great when it works but it's annoying when it doesn't. It just means I have to log them manually when that happens. Also, the feature that allows you to see if a email recipient has viewed your email doesn't seem to work perfectly. It's probably not possible to make that feature work perfectly 100% of the time because Tout was the same way.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Great Product, terrible onboarding and service
Gets the job done but come prepared to study the tool and learn on your own because their Customer Success Team will not be much of a help
Avantages
The product has a lot more depths than similiar products and offers many great features.
Inconvénients
Hubspot Integration is not greatOnboarding and ongoing Service are really bad
Alternatives envisagées
OutreachPourquoi passer à SalesLoft
More features for the same price- Secteur d'activité : Internet
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Eases communication, and holds records in one place
Avantages
I like the fact that all email communication can be turned to cadences, and we can move away from antiquated email templates. I'm a big fan of the dashboard, that shows what calls, emails or tasks are due each day.
Inconvénients
The only thing I wish was different is the navigation, sometimes it requires a few too many clicks to get to cadences or schedule an email send.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Reliable yet incomplete
In general it is a great solution but has several bugs that doesn't allow me to say it's my favorite
Avantages
It has a lot of advantages as the support it gives to double check contacts and info before filling the CRM of trash.
Inconvénients
I miss some user-friendly experience. It is kind of uncomfortable to have to import data so manually
Alternatives envisagées
SeamlessDeskLogiciel antérieur
Apollo- Secteur d'activité : Logiciels
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Salesloft - It is what it is - Two stars
has been poor. There are better solutions out there. As BDRs we rely on tools like sales loft to do our job and make our living. When they work poorly we work inefficiently and cause us, and our company, money. Although I cannot be certain if it is a Salesloft issue or an internal issue with the folks who administer the program. Because of that I'm giving it 2 stars instead of 1 as it may not be 100% on Salesloft. Also not ceratin if my being based overseas and calling into the US means the phone issues are only for me or also for US based employees. thing is with all other VOIP calling (Zoom, facetime, skype, teams, etc...) I have zero issues - it is only with Salesloft.
Avantages
It integrates well with Salesforce. It is better than using a rotary phone and yellow pages like back in the day.
Inconvénients
Phone issues. Intermittent outages. Bad experience with support.
- Secteur d'activité : Sports
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Salesloft Daily User
Avantages
Ease of use, volume of outreach in a matter of minutes, prospect tracking
Inconvénients
Texting is not easy to use and opting each prospect to allow for texting is a process. The app also needs to be better updated.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Salesloft is sales friendly and helps you keep up with activity
Avantages
I really like the in-depth reporting and you can get very granular on our activities - from emails to calls. I am very impressed that it records inbound calls especially when you receive it from your cell phone. You are also able to text contacts which is pretty important to me. It also integrates with Saleforce.
Inconvénients
I least dislike that the tool takes awhile to integrate contacts within salesforce. A lot of clunky integration when you email from gmail and a lot of manual tasks after that.
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Salesloft, you should check it out
As long as I do what I need to do, I have a "regimented" daily routine. I can do what I need to with little or no supervision. It can free up a manager's time because they can see an individual's production and meet with them for exactly what they need to instead of wasting time doing a lot of discovery and then getting to their message.
Avantages
There are a ton of features to use for prospect and customer management. You can customize cadences to work for you and with you. The Salesforce and Orum integrations work extremely well also. Because I have a business analyst, I have never had to reach out to support, but I recently discovered that they have SalesLoft University, so now I can learn how to do more on my own.
Inconvénients
I have used SalesLoft competitors in the past, with that in mind, I cannot really call out any quirks. If I was forced to give a Con, I would say there is a LOT that you can do with SalesLoft. It could prove difficult for someone if they do not have anyone to help guide them.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Sales Essential!
Avantages
Salesloft makes working from one platform incredibly easy. I use this platform daily and could not perform my daily outreach without it. I am able to create cadences and easily organize and prioritize based on engagement. The email tracking capabilities where it shows opens, clicks, and replies. Being able to call out of the platform is awesome as well! Each field maps back to our Salesforce CRM which is extremely useful for tracking outreach.
Inconvénients
The dialer can be temper-mental, however the customer service is always quick to find a fix and help you workout any kinks you are having!
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Great Tool for Sales Teams
It allowed our sales, marketing, and customer success teams to streamline communication with prospects and customers. Ultimately, this meant better engagement with our customers and increased retention.
Avantages
We mainly used SalesLoft for a variety of email cadences, and it worked great. We were able to continue engaging prospects and also streamline follow up with customers. The autodial feature worked well, but we didn't use it much. I could see this working well for a high-volume inside sales team.
Inconvénients
The email tracking is a great idea, but we found the email opens/clicks to not always be 100% accurate. It was probably closer to 50/50 which created confusion with prospects and customers. I think this is a key feature that could be improved to add more value.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Makes Sales Streamlined.
Avantages
Salesloft has a section to set tasks with connected alerts, and this feature is a game changer. This is my favorite feature in Salesloft. When I get someone on the phone who wants to table the conversation for 2 weeks or 2 months later, I can easily set a task right then and there with a notification so that I reach back out.
And since I use Salesloft everyday, I see it. No more trying to remember with a mixture of sticky notes, phone reminders, emails to myself, etc.
They also track my emails, so I know when they get opened, how many times they're opened, if they clicked my links, etc. Because of this, I learned the best times to schedule my emails for to optimize my open rate. I can see what cadences my team is using and its success rate over the last year. We can easily share what's been working, and we have the analytics right there to prove what's working and what's not.
Best sales enablement software I've used.
Inconvénients
Sometimes not everything pulls in from my Salesforce lead but this could also be permissions that we have set on our side. Not sure.

- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Adequate tool with poor support and predatory billing practices
Overall the experience is bad. The tool itself is fine but there are many better and cheaper alternatives, the support in setting up the tool and managing it is poor. We are so unhappy with their behavior we are switching to Outreach even though Salesloft refuses to release our company from the contract.
Avantages
It does the most basic part of the job well - putting leads into automated cadences.
Inconvénients
The platform is not intuitive to manage, reporting is poor, customer support is almost non existent, and the company employs predatory billing practices, we're currently struggling with them to be released from the contract.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Great product for active Sales People
It is a great product and I do not know how people manage day-to-day sales activities without it. I am easily able to get in touch with 100s of contacts a day with personalized messages and pull stats on the fly.
Avantages
Salesloft is a great product that helps power fast-growing Software companies. It is easy to use and help me manage my day-to-day outreach to prospects and clients.
Inconvénients
They do not have a great Outlook integration (unless I am using it incorrectly). When using competing products it was much easier to log emails send outside of the environment.
- Secteur d'activité : Banque
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Great tool, needs a few adjustments.
I'm enjoying it! I think it's a great platform that can use a little work, but it's great. I really like that it's not HTML email style so my team can make it look like their own.
Avantages
I like how easy it was to teach the individual users how to use the platform. It's easy for me to set up cadences and get them ready for my team.
Inconvénients
Personal fields, account fields, etc. I would like to make it easier to create fields and customize them. Also, it's hard to get answers from customer service. Like it'd be nice for users to have a chat area.
Alternatives envisagées
Marketo EngagePourquoi passer à SalesLoft
The ease of use for our team.- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
I love how easy it is to start to engage with prospects
Overall, SalesLoft is very easy to use and very powerful.
Avantages
I like that it helps me to find prospects that will be a good fit for my software. It is very intelligent software.
Inconvénients
It is kind of expensive to use for a small business like myself. It would seem less expensive for larger businesses than mine.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Great Product for Outreach
Overall I loved my experience with SalesLoft - it was a great way to reach out large numbers to prospects and to find opportunities easily.
Avantages
SalesLoft completely changed the way we approach outreach here. I love how easy it is to send personalized and tailored emails to multiple individuals at the same time.
Inconvénients
Not much I dislike about SalesLoft - there were times where certain dynamic fields wouldn't change (i assume a small bug caused these to happen).
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Good platform for sales teams
nothing to complain about. One of the best sales engagement tools out there.
Avantages
Ease of use, easy to get team ramped up quickly on it.
Inconvénients
Can be a bit clunky at times and need more integrations with software that matches well with it.
- Secteur d'activité : Réseaux informatiques
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Good Product - Some issues
Avantages
As an SDR, I use SalesLoft everyday. It makes my job 10x easier by organizing and planning my outreach. Your "cadences" can include emails, calls, or social media steps and the prospects' social accounts are all linked inside the platform
Inconvénients
Making calls within the platform is sometimes a pain. Since they use Twilio as the technology to make calls, dial-by-name directories and extensions mess up frequently.