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SalesLoft est un système de promotion des ventes en ligne conçu pour stimuler les ventes et les revenus des entreprises. Il fournit aux groupes de vente des outils de communication, de suivi des e-mails et plus encore sur une...

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Évaluations des fonctionnalités

Rapport qualité-prix
4,1
Fonctionnalités
4,2
Simplicité
4,3
Support client
4,1

Parcourir les avis sur SalesLoft

197 avis sur 197
Classer par :
David
  • Secteur d'activité : Sports
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
2

5
Publié le 26/07/2022

Great Out Bound Tool

It's a great pure out bounding tool for larger sales orgs.

Avantages

From local dialing to organizing cadences and keeping your daily activities organized, this platform is it.

Inconvénients

For a smaller business, you can do everything you can do in salesloft in Hubspot and more in Hubspot.

Jacopo
  • Secteur d'activité : Sports
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
s/o
Fonctionnalités
5
Simplicité
3
Support client
3

4
Publié le 26/04/2022

Salesloft review - JB

Avantages

The possibility to create cadences is really useful to me (and in general for any sales company)

Inconvénients

In order to create cadences you must import all contact from another platform (Salesforce in my case) and this is a long process

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1
Publié le 22/10/2018

Look elsewhere

My company likes SalesLoft for some reason but I've found it to be expensive and buggy. It's generally not fit for purpose and support is generally quite bad.

Avantages

Having email templates and being able to create cadences can be useful.

Inconvénients

More bugs than a low budget apartment in a bad neighborhood
Dialer is bad and slow
calls frequently do not log- Salesforce integration is bad
Got labeled a spammer
Doesn't work well with Outlook/O365
Delay on emails
Certain graphics and text go through poorly/unprofessionally
Attachments frequently don't work/won't go through
Support is very bad
No functionality to pre-list call outcomes to speed up slow dialer
No importance or other buttons on email
The "opened by" functionality isn't smart enough to know if you opened the email or your prospect did
Limited LinkedIn integration
Imports frequently fail and take longer than they should, particularly if from a report rather than lead view

Les meilleures alternatives à SalesLoft

Benedikt
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
4
Support client
1

4
Publié le 04/01/2023

Great Product, terrible onboarding and service

Gets the job done but come prepared to study the tool and learn on your own because their Customer Success Team will not be much of a help

Avantages

The product has a lot more depths than similiar products and offers many great features.

Inconvénients

Hubspot Integration is not greatOnboarding and ongoing Service are really bad

Alternatives envisagées 

Outreach

Pourquoi passer à SalesLoft

More features for the same price
Pablo
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
s/o
Fonctionnalités
4
Simplicité
4
Support client
s/o

4
Publié le 15/11/2022

Reliable yet incomplete

In general it is a great solution but has several bugs that doesn't allow me to say it's my favorite

Avantages

It has a lot of advantages as the support it gives to double check contacts and info before filling the CRM of trash.

Inconvénients

I miss some user-friendly experience. It is kind of uncomfortable to have to import data so manually

Alternatives envisagées 

SeamlessDesk

Logiciel antérieur 

Apollo
Brooke
  • Secteur d'activité : Sports
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
s/o
Fonctionnalités
5
Simplicité
5
Support client
s/o

5
Publié le 14/07/2022

Salesloft Daily User

Avantages

Ease of use, volume of outreach in a matter of minutes, prospect tracking

Inconvénients

Texting is not easy to use and opting each prospect to allow for texting is a process. The app also needs to be better updated.

Armin
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 13/10/2022

Salesloft is sales friendly and helps you keep up with activity

Avantages

I really like the in-depth reporting and you can get very granular on our activities - from emails to calls. I am very impressed that it records inbound calls especially when you receive it from your cell phone. You are also able to text contacts which is pretty important to me. It also integrates with Saleforce.

Inconvénients

I least dislike that the tool takes awhile to integrate contacts within salesforce. A lot of clunky integration when you email from gmail and a lot of manual tasks after that.

Charlie
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/06/2019

Best Sales tool EVER!

Easily one of the best tools I've used in my professional sales experience. It gives me the ability to maintain all my activity points and due dates in one spot, ensuring no lead goes untouched.

Avantages

My favorite aspect about using Salesloft is the fact that it is so intuitive, and easy to use. Set-up is simple, and the features this platform offer are limitless

Inconvénients

The tool currently integrates with LinkedIn Sales Navigator, but only for team plans. I wish it was able to integrate with all instances of LinkedIn.

Brienna
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 18/07/2022

Great Product

Overall, this product makes my book of sales pretty manageable.

Avantages

I like the cadence options, email template functions, and how the dashboard is set up.

Inconvénients

I don't like how I can't put a time of day to call someone back-with sales territories stretched out across 3 time zones, it's a challenge.

Ankit
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
3
Support client
4

5
Publié le 17/05/2022

Best tool to automate your email campaigns

Avantages

Its the best tool for sales team, the ease its provides with the automation and tracking of email is amazing. Also, I can use analytics to review my team's performance

Inconvénients

The tool is a littlie complicated for the new users/ one need to spend good time learning this and I feel the reason is User interface and user experience they provide

Andy
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

5
Publié le 25/06/2021

Cadence and Pipeline Tool that Works!

Territory representatives and AEs working on pre-opportunity accounts can now employ practical cadence tools. We can make changes to fields in SL (deals) that we previously had to do on different screens in our CRM. SalesLoft makes following up as simple as possible. The project's success hinged on the centralization of data, operations, and management. We were able to complete all of our goals with Salesloft.

Avantages

In terms of cadence and transaction follow-up, ease of use is important. The ability to see deals from the perspective of management allows for clear transaction intelligence. Salesloft is reliable, has a built-in Gmail integration, and is simple to use throughout the sales process. We've used different sales tools before, but Salesloft is significantly superior and more comprehensive. For SDRs and AEs, we've had to use distinct tools.

Inconvénients

Deals is a separate platform that SL has integrated within the technology. Without some of the same metrics and reporting capabilities as Cadence, it doesn't have the same feel. Deals are getting better, and I'm excited about the changes to uniform Cadence and Deals.

Jared
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/07/2019

SalesLoft Review

Salesloft is a massive timesaver when prospecting, It enables me to easily send out targeted emails and track the progress and interest said emails garner. This is a must have for business development reps.

Avantages

I really like using Salesloft to send out mass emails to long contact lists, the feature to populate personalized information using specific tags such as First_Name or Company_Name are extremely helpful in making prospecting emails not look like spam. The ability to schedule email blasts is also extremely helpful as are the tracking features to monitor who is opening your emails so you can gauge interest.

Inconvénients

The reporting feature of the software is sometimes inaccurate in its reporting of who opened certain emails, and I also have seen issues with its reporting of dates emails were sent especially when it sends that information over to Salesforce, however this integration is extremely useful and saves time.

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 29/10/2018

SDRs Best Friend

SalesLoft has helped me stay organized and helps me manage my time. If your job is to set meetings, then you need a tool like this to help you accomplish this.

Avantages

I was using Salesforce to help me manage my email and call tasks beforehand. This took up a lot of my time, and creating new tasks was a lengthy process. It blew my mind that I could create templated emails and calls that could help me keep track and manage my prospects. I also like the fact that everything gets automatically logged into Salesforce.

Inconvénients

SalesLoft can be a bit clunky. The dialer sometimes does not recognize when you put in an extension. I've solved this by having the calls pass through my cell phone. It's helpful that even then, the calls can still be recorded.

Erin
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
s/o
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 01/10/2020

Our Team Uses it Everyday

Overall experience has been great. We have only had one issue in the past two years of using it where a feature was broken for more than a few hours and the team kept constant communication with us during that time

Avantages

This is great for beginner BDRs who are reaching out to multiple people a day! It helps them keep organized and we love the response rate feature and the a/b testing feature because that helps us determine what emails are most likely able to get a good response.

Inconvénients

I dont like that you can't tell directly whether an email template has a good or bad response rate. It would be awesome if as soon as the sales person opened the email in Gmail if a button popped up and let them answer whether the response was a success or not! besides that we love everything about salesloft

Utilisateur vérifié
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
5
Support client
2

3
Publié le 25/09/2018

Great for emails but keep your phone!

Overall it's a great product for a streamlined outbound process for your sales team. Being able to create a set list of call and email steps and see metrics like the reply, open, and click rates is very valuable. If they would accept and fix the dialer issues the product would be one of the best sales tools out there.

Avantages

It's a great place to keep track of all prospects and have a quick access to the company's website and the prospect's LinkedIn and Twitter.

Inconvénients

The dialer/phone is the worst thing about the platform. I would say it works about 60% of the time and if you don't have a direct line there's no point in calling since you won't be able to go through the names directory or dial EXTs. Also, seems to be a consistent call quality issue and nothing is worse than getting a prospect on the phone and they can't hear you.

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/09/2019

Best software switch to SalesLoft

Aside from the amazing software, SalesLoft reps have been awesome to work with. We have frequent team calls with people from SalesLoft and can directly email individuals if any questions arise. The software is very user friendly and intuitive and the company has incredible reps.

Avantages

We recently switched from another software to SalesLoft and it has made a massive difference. We can now pull data from SalesLoft into our analytics platform and make proactive decisions. SalesLoft allows me to accurately log every interaction I have with prospects, it allows me to see prospect activity on emails I have sent. I can integrate LinkedIn Sales Navigator and Salesforce to make the sales flow so much smoother.

Inconvénients

I honestly haven't run into a con or problem with SalesLoft yet, any bump we see is easily fixed in less than a day - normally a matter of minutes.

Aaron
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
5

5
Publié le 18/07/2017

Our Sales Team uses SalesLoft to convert leads.

More closed deals in less time. Easier to track the sales team's activity on a daily basis and coach individual performance.

Avantages

Absolutely love the integration with Salesforce. If your company uses Salesforce, this tool will take your team to the next level. Tracking the process from lead to closed business is so simple and easy to coach to. Also loved the consultative approach their team took with us. They have suggested many tools outside of their own software to help us fill gaps in our Sales Process.

Inconvénients

Don't expect this to be a plug-and-play solution. Not because it's complicated, but because it will take some training and you will have to get your sales team bought in to following a new process. If you are willing to invest the time and training energy, it will be great though.

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 25/02/2021

Great product for active Sales People

It is a great product and I do not know how people manage day-to-day sales activities without it. I am easily able to get in touch with 100s of contacts a day with personalized messages and pull stats on the fly.

Avantages

Salesloft is a great product that helps power fast-growing Software companies. It is easy to use and help me manage my day-to-day outreach to prospects and clients.

Inconvénients

They do not have a great Outlook integration (unless I am using it incorrectly). When using competing products it was much easier to log emails send outside of the environment.

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
s/o
Fonctionnalités
4
Simplicité
5
Support client
s/o

4
Publié le 27/08/2019

All in one, consolidate your sales and marketing tech stack.

Implementation was great, their integration with Salesforce made things a piece of cake.

Avantages

We were able to cut out 3 different softwares and replaced them with one, Salesloft. They have made it simple from a marketing and sales automation standpoint to bring everything into one, centralized location. It integrates well with Salesforce. The team can make calls, start sequences, and follow up with prospects all from Salesloft, it is great.

Inconvénients

It came out to be a bit more expensive than the 3 softwares it replaced (combined), but worth paying a bit of a premium.

Utilisateur vérifié
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
s/o

5
Publié le 06/04/2021

I love how easy it is to start to engage with prospects

Overall, SalesLoft is very easy to use and very powerful.

Avantages

I like that it helps me to find prospects that will be a good fit for my software. It is very intelligent software.

Inconvénients

It is kind of expensive to use for a small business like myself. It would seem less expensive for larger businesses than mine.

Utilisateur vérifié
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
3

4
Publié le 18/03/2019

Good, not great

I am a sales manager and my reps use SalesLoft to send emails and calls very quickly. However, the reporting function is very simple. We have also asked our customer support rep to help us update some of the categories and they are slow to respond. We finally got a PDF with instructions on how to do it ourselves, but it did not work.

Avantages

-Quick call feature
-Mass email groups of people
-Website tracking
-Cadence building

Inconvénients

-Copy and paste feature is spotty.
-Customer Service is below average.
-Reporting features are lacking.

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
4
Simplicité
3
Support client
1

3
Publié le 26/04/2018

I have used salesloft for just over a year to increase my sales productivity

I was able to greatly increase my efficiency and productivity when it was working correctly.

Avantages

I like how easy it is to bundle and send mass amounts of emails. Much more than I would be able to do manually.

Inconvénients

For 3 months I was unable to use the tool. My emails were sending at about 1 out of 10 and I had to keep in constant connection with the Salesloft team to try to find the root of the issue. When it is working it is a great tool, however being unable to use the tool for 3 months was a major setback.

Mayank
  • Secteur d'activité : Production audiovisuelle
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
s/o
Fonctionnalités
4
Simplicité
2
Support client
s/o

4
Publié le 12/02/2021

Difficult UX

The experience has been good, the UI is pretty well organised and hence the ease of use.

Avantages

Ease of automation in sending the mail. It's very easy to automate cadences and track the different metrics.

Inconvénients

It's difficult to integrate videos in the mail. Then, being an email automation tool, it should have a place for suggesting mail body, mail subject, etc due to the vast amount of data they have. They say it's easy to integrate with Salesforce but what happens is you end up going in loops.

Riley
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
4

4
Publié le 13/08/2018

Organizing your cadences and outreach

Salesloft helps streamline your outreach process and allows you to keep a repeatable cadence to manage calls and emails to prospects. Once you have contact with prospects it can get a bit messy when you have custom follow ups.

Avantages

SalesLoft integrates really well with Salesforce to log all activities and helps keep your outreach organized.

Inconvénients

The software is sometimes buggy and freezes once in a while in the middle of the action. Usually just refreshing fixes this issue.

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
s/o

5
Publié le 02/09/2018

Salesloft Makes Salespeople's lives Easier

Avantages

I like that I can automate my cadence. Customizing number of calls, and then send out corresponding emails depending on where my prospects are in the sales cycle.

Inconvénients

Over fast few days they've had some server issues so that has slowed us down a lot.

197 avis