Avis clients sur SalesLoft

Avantages

The integration of call and email tracking with CRM, along with the use of the cadence tool, proves to be beneficial in automating and simplifying the process. Even if you lack technical expertise, you can quickly grasp its functionality as it is user-friendly and easy to understand. This reliable tool empowers you to enhance work efficiency and effortlessly manage demanding assignments.

Inconvénients

The emails sometimes encounter problems, and there can be instances of system crashes. Additionally, the notifications might be delayed, which doesn't contribute positively. To ensure smooth functioning of SalesLoft, a reliable and uninterrupted internet connection would be advantageous. Importing individual items into SalesLoft can be time-consuming, and if a crash occurs, it may take a while to resume normal operations.

Avantages

The ability to create cadences and track opens and views in real time via the live feed feature it has

Inconvénients

The limited ability to create rules on cadence engagement (there are only 4/5 selections) would like more ability to customize according to my companies needs

Avantages

The product works for the most part, it gets the job done. Most of the problems with this company are with their extreme customer unfriendliness, not the product itself.

Inconvénients

The software was average - it's pretty lame that you have to pay a high price for something that is available for free in other platforms like HubSpot. The main negative about working with this company is the people and experience you get talking to them, and their aggressive customer-unfriendly policies, not the software itself.

Alternatives envisagées 

HubSpot Sales Hub

Pourquoi passer à SalesLoft

The sales person we hired wanted to use SalesLoft.

Avantages

Thanks to Salesloft, we are able to automate all aspects of new client searches, in particular via emails. I absolutely adore how we can get analytics that show the behavior of future emails from our marketing campaigns and prepare reports and dashboards that show all the data captured, as it keeps us informed about the real level of engagement with our marketing campaigns. It's great that we can set appointments with potential clients through email and install appointments within our calendar and the client's calendar directly.

Inconvénients

I'm having some minor issues with Salesloft, maybe due to a misunderstanding of the correct way to handle some tools, and I also can't filter the records properly to easily identify what I'm looking for sometimes. This causes me some frustration.

Avantages

SalesLoft is a game-changer for sales teams seeking to optimise their outreach and maximize their results. As a user of SalesLoft, I have discovered several remarkable features that make it an invaluable tool for sales professionals.

Inconvénients

Some users might find less appealing is the learning curve associated with SalesLoft. While the platform offers robust functionality, mastering all its features and maximizing its potential may require time and effort.

Avantages

I loved being able to see who was engaging with my emails, as well as being able to organize my sales outreach in a meaningful way & keep myself on track with cadences.

Inconvénients

There would be glitches semi-frequently. The platform would not work for a couple of hours, the "Import from Salesloft" feature wasn't working, the email signatures got messed up for multiple days at one point. I think they still have some technical things to work on but overall pretty good. Sometimes, I also think the system couldn't detect "opens," because someone would refer to reading an email that SL said they never opened.

Avantages

From local dialing to organizing cadences and keeping your daily activities organized, this platform is it.

Inconvénients

For a smaller business, you can do everything you can do in salesloft in Hubspot and more in Hubspot.

Avantages

It records all your calls automatically. It's really nice to be able to go back and listen to calls or share calls internally. The email cadences work well and are easy to use. It syncs to our CRM (Salesforce). It logs all emails automatically in SFDC. It also makes it really easy to log calls to SFDC. Much faster than doing them manually through SFDC. I also like being able to see if the email recipient has viewed my email.

Inconvénients

It only gives me the option to log calls to my CRM about 80% of the time. It's great when it works but it's annoying when it doesn't. It just means I have to log them manually when that happens. Also, the feature that allows you to see if a email recipient has viewed your email doesn't seem to work perfectly. It's probably not possible to make that feature work perfectly 100% of the time because Tout was the same way.

Avantages

The product has a lot more depths than similiar products and offers many great features.

Inconvénients

Hubspot Integration is not greatOnboarding and ongoing Service are really bad

Alternatives envisagées 

Outreach

Pourquoi passer à SalesLoft

More features for the same price

Avantages

I like the fact that all email communication can be turned to cadences, and we can move away from antiquated email templates. I'm a big fan of the dashboard, that shows what calls, emails or tasks are due each day.

Inconvénients

The only thing I wish was different is the navigation, sometimes it requires a few too many clicks to get to cadences or schedule an email send.

Avantages

It has a lot of advantages as the support it gives to double check contacts and info before filling the CRM of trash.

Inconvénients

I miss some user-friendly experience. It is kind of uncomfortable to have to import data so manually

Alternatives envisagées 

SeamlessDesk

Logiciel antérieur 

Apollo

Avantages

It integrates well with Salesforce. It is better than using a rotary phone and yellow pages like back in the day.

Inconvénients

Phone issues. Intermittent outages. Bad experience with support.

Avantages

Ease of use, volume of outreach in a matter of minutes, prospect tracking

Inconvénients

Texting is not easy to use and opting each prospect to allow for texting is a process. The app also needs to be better updated.

Avantages

I really like the in-depth reporting and you can get very granular on our activities - from emails to calls. I am very impressed that it records inbound calls especially when you receive it from your cell phone. You are also able to text contacts which is pretty important to me. It also integrates with Saleforce.

Inconvénients

I least dislike that the tool takes awhile to integrate contacts within salesforce. A lot of clunky integration when you email from gmail and a lot of manual tasks after that.

Avantages

There are a ton of features to use for prospect and customer management. You can customize cadences to work for you and with you. The Salesforce and Orum integrations work extremely well also. Because I have a business analyst, I have never had to reach out to support, but I recently discovered that they have SalesLoft University, so now I can learn how to do more on my own.

Inconvénients

I have used SalesLoft competitors in the past, with that in mind, I cannot really call out any quirks. If I was forced to give a Con, I would say there is a LOT that you can do with SalesLoft. It could prove difficult for someone if they do not have anyone to help guide them.

Avantages

Salesloft makes working from one platform incredibly easy. I use this platform daily and could not perform my daily outreach without it. I am able to create cadences and easily organize and prioritize based on engagement. The email tracking capabilities where it shows opens, clicks, and replies. Being able to call out of the platform is awesome as well! Each field maps back to our Salesforce CRM which is extremely useful for tracking outreach.

Inconvénients

The dialer can be temper-mental, however the customer service is always quick to find a fix and help you workout any kinks you are having!

Avantages

We mainly used SalesLoft for a variety of email cadences, and it worked great. We were able to continue engaging prospects and also streamline follow up with customers. The autodial feature worked well, but we didn't use it much. I could see this working well for a high-volume inside sales team.

Inconvénients

The email tracking is a great idea, but we found the email opens/clicks to not always be 100% accurate. It was probably closer to 50/50 which created confusion with prospects and customers. I think this is a key feature that could be improved to add more value.

Avantages

Salesloft has a section to set tasks with connected alerts, and this feature is a game changer. This is my favorite feature in Salesloft. When I get someone on the phone who wants to table the conversation for 2 weeks or 2 months later, I can easily set a task right then and there with a notification so that I reach back out.
And since I use Salesloft everyday, I see it. No more trying to remember with a mixture of sticky notes, phone reminders, emails to myself, etc.
They also track my emails, so I know when they get opened, how many times they're opened, if they clicked my links, etc. Because of this, I learned the best times to schedule my emails for to optimize my open rate. I can see what cadences my team is using and its success rate over the last year. We can easily share what's been working, and we have the analytics right there to prove what's working and what's not.
Best sales enablement software I've used.

Inconvénients

Sometimes not everything pulls in from my Salesforce lead but this could also be permissions that we have set on our side. Not sure.

Avantages

It does the most basic part of the job well - putting leads into automated cadences.

Inconvénients

The platform is not intuitive to manage, reporting is poor, customer support is almost non existent, and the company employs predatory billing practices, we're currently struggling with them to be released from the contract.

Avantages

Salesloft is a great product that helps power fast-growing Software companies. It is easy to use and help me manage my day-to-day outreach to prospects and clients.

Inconvénients

They do not have a great Outlook integration (unless I am using it incorrectly). When using competing products it was much easier to log emails send outside of the environment.

Avantages

I like how easy it was to teach the individual users how to use the platform. It's easy for me to set up cadences and get them ready for my team.

Inconvénients

Personal fields, account fields, etc. I would like to make it easier to create fields and customize them. Also, it's hard to get answers from customer service. Like it'd be nice for users to have a chat area.

Alternatives envisagées 

Marketo Engage

Pourquoi passer à SalesLoft

The ease of use for our team.

Avantages

I like that it helps me to find prospects that will be a good fit for my software. It is very intelligent software.

Inconvénients

It is kind of expensive to use for a small business like myself. It would seem less expensive for larger businesses than mine.

Avantages

SalesLoft completely changed the way we approach outreach here. I love how easy it is to send personalized and tailored emails to multiple individuals at the same time.

Inconvénients

Not much I dislike about SalesLoft - there were times where certain dynamic fields wouldn't change (i assume a small bug caused these to happen).

Avantages

Ease of use, easy to get team ramped up quickly on it.

Inconvénients

Can be a bit clunky at times and need more integrations with software that matches well with it.

Avantages

As an SDR, I use SalesLoft everyday. It makes my job 10x easier by organizing and planning my outreach. Your "cadences" can include emails, calls, or social media steps and the prospects' social accounts are all linked inside the platform

Inconvénients

Making calls within the platform is sometimes a pain. Since they use Twilio as the technology to make calls, dial-by-name directories and extensions mess up frequently.