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Salesflare est une plateforme intelligente de CRM et de diffusion par e-mail utilisée par des milliers de petites et moyennes entreprises B2B qui souhaitent augmenter leurs ventes en réduisant leurs efforts. Elle automatise la...

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Évaluations des fonctionnalités

Rapport qualité-prix
4,8
Fonctionnalités
4,5
Simplicité
4,7
Support client
4,9

Parcourir les avis sur Salesflare

135 avis sur 135
Classer par :
Dominique
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 23/07/2020

The CRM for the rest of us

The visual overview, inetgration woth other systems is key in software nowadays: you all get this with SF!

Avantages

Having all your former contacts and conversations available from the start of using Salesflare is really a time saver!

Inconvénients

No integration (yet) with Messenger apps since a lot of client and prospect conversation is done with messenger apps nowadays

Alternatives envisagées 

Zoho Recruit, Pipedrive et Agile CRM

Pourquoi choisir Salesflare 

Funcionalities and mobile version

Logiciel antérieur 

Salesforce Sales Cloud

Pourquoi passer à Salesflare

Price Value proposition
Michael
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
5
Support client
5

5
Publié le 19/12/2019

Not sure what to do without it really

We were working with SFDC but this didn't really do it for us. The hygiene was a nightmare. The tool wasn't used enough and the data became stale and therefore unreliable. We looked and found a lightweight tool that lives on top of you inbox and does all the things SFDC never did.

Avantages

Salesflare provides a seamless experience between your salespipeline and your email inbox your cellphone and any other app you are using in the sales process. It automatically syncs all the activities. As a result your CRM becomes very clean. Forecasting is becomes more reliable and adoption of the tool among different sales reps is no longer a problem.

Inconvénients

There are some missing features specifically around account management. However I am confident that these features will be build and added in due time.

Harry
  • Secteur d'activité : Import/Export
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
s/o

3
Publié le 20/09/2018

Takes time to keep it updated, wish it was more automated so I could spend less time on it.

Avantages

Generally easy to use. Followup of opportunities in an easy screen.

Inconvénients

The way contacts are added is quite confusing. I have to keep adding contacts manually on a daily basis, takes too long, wish it was more automated. need mass dismiss / complete task option. Im not able to use it to make major improvements in my sales funnel. Its designed to be used everyday and always updated. If I take a few days off, im left very far from where I am.

Réponse de Salesflare

Hey Harry!

We've added bulk actions, so you can now easily do mass changes to your tasks, opportunities, opportunities ... It's especially powerful when combined with the advanced filtering. We hope that makes your experience a lot better!

The way we automate your data input (like automatically suggesting contacts you know and gathering data for them) should normally help a lot with not having to live in the system all the time, but we do understand that some things still need action. We're on a mission to change that too! Bear with us :)

Répondu le 05/12/2019

Les meilleures alternatives à Salesflare

Jessie
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
s/o
Fonctionnalités
4
Simplicité
5
Support client
s/o

5
Publié le 27/04/2022

Less input, fairly easy to use

Avantages

The premise for Salesflare is that it reduces the need to enter data into the system, especially when you have to add new leads to your system. It does this by integrating with email systems and scanning emails for signatures that contain phone numbers, addresses, etc. It does this well. Other integrations with e.g. calendly and the calendar apps ensure that booked meetings are always logged. You can organise your pipeline visually in different stages which makes it easy to get an overview.

Inconvénients

I also tried to use Salesflare in a B2C context but unfortunately it doesn't thrive there because the fields like company name are crucial for the working of the system. Salesflare also created a feature for email marketing a while ago but when I tested it, it was lacking features such as reply-detection so I stuck with my other tool.

Parasjeet
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 15/09/2020

Seamless and robust

Awesome

Avantages

I really love the workflow management feature in Salesflare that helps me automate 40% of my team's sales tasks. Overall its a highly customizable and robust tool for SaaS sales professionals.

Inconvénients

Not anything worth mentioning just a couple of upgrades like email customisation etc would really make this fly

Lancelot
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 18/08/2020

Great for student management

We manage a large intake of client information all with different attributes. Its hard to communicate effectively and simultaneously with so many moving parts. The platform has allowed us to track, communicate and ordinate efforts with great efficiency and minimize replication.

Avantages

The workflow features and organizing different clients in specified pipelines allow us to streamline our target audience effortlessly

Inconvénients

the reporting functions could be a bit more detailed.

Alternatives envisagées 

Trello, Salesforce Sales Cloud et Bitrix24

Pourquoi passer à Salesflare

The customer support was excellent and implementation was almost intuitive. The user interface was also much easier to manage.
Avash
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
4
Support client
4

5
Publié le 24/07/2022

A great platform for managing leads and opportunities

Overall Salesforce is great. I am very happy with their email tools. The website is pretty easy to use and the email tools are pretty great. However, I found the User Interface to be quite complex and not the best. But overall, I am happy with it for now. I recommend Salesforce to people who are very comfortable doing basic tasks on a computer.

Avantages

Salesforce does a great job of providing a full suite of tools for managing your company's leads, contacts, and opportunities. The email tracker features are great for helping to keep track of sales-related communications. However, the user interface could be improved in terms of general usability. It also has a nice email tool that allows you to create accounts and send bulk emails. The email tools are great though, and most importantly, Salesforce is very reliable and stable. Salesforce is a very powerful software that can be used for all sorts of small business applications as it is very small to medium business-centric.

Inconvénients

I think the interface could be better, but it does the job. Also, their pricing could be a bit cheaper. If you have a larger account with Salesforce, it will be more expensive than some other tools out there, but it is still relatively affordable.

Alternatives envisagées 

Zoho CRM et HubSpot CRM
Nordelene
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 13/07/2022

organized and powerful

overall experience is very well nice. Easy to used and accesible to everyone.

Avantages

A simple platform that can help your business become succesful interms of sales and marketing.

Inconvénients

I think it would be more wonderful to add more features of the software to help the business become attractive.

Marco
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 23/09/2022

Really intuitive and great

Avantages

Salesflare is a kind of hybrid that is powered by internal automation, the connection with Gmail is extremely easy and it can be integrated with any other tool that may be required because the programmers knew what it should do in a CRM.

Inconvénients

It really delivers as promised and I have not encountered any major problems with Salesflare since its integration with the company that hired us for its integration and it has been working wonderfully with the client's CRM system.

Lonwabo
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 07/06/2022

Is Salesflare a reliable CRM?

It is very easy to use and very affordable compared to other CRM software.

Avantages

It is very easy to use pipeline. With LinkedIn you can send emails and contact your customers. It is fully automated what you need to do is to add data and everything will be done by the software. It can i

Inconvénients

The system has bugs, it is very slow and has infected my device but luckily i fixed it.

Hemant
  • Secteur d'activité : Services juridiques
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 30/09/2019

Most powerful yet simplest CRM

Managing Clients through email and spreadsheets was getting chaos at RTIwala Services. Whereas other CRMs are too complex to understand and use.

Avantages

It's simple and easily understandable UI & UX. Availability of many advanced features like tagging, lead enrichment and custom fields. The RTIwala Team is in love with Salesflare and their support.

Inconvénients

Nothing as such. Just looking for more native integrations particularly with WooCommerce, Weebly and Shopify.

Marc
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 02/09/2020

Using Salesflare for 2 very different businesses

Team communication improves very much since you have at every phone call all relevant communication of your colleagues at hand, even when you were not copied on it initially.

Avantages

All past (and future) communication automatically appears in the right format and well organized just by indicating your accounts and related teams

Inconvénients

Nothing really. There is much more possible with the tool than I can use for now.

Utilisateur vérifié
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 19/12/2018

Salesflare: Already Great and Getting Better

As someone looking for a CRM for a particular use in a particular field, I really like Salesflare’s look and feel, power and possibility. It is still a relative newcomer, but already feels accomplished and still on the rise.

Avantages

Salesflare is a very capable CRM with a feel not unlike Salesforce, the behemoth that dominates this market segment. It started as a nimble, useful product, and keeps growing in its versatility and capability. It continues to add integrations—both direct connections as well as a host of other possibilities with Zapier functionality.

Inconvénients

“With great power comes great responsibility”—somebody smart said that once, and they were right. Salesflare is like a veritable Swiss Army knife, with lots of tricks up its sleeve, but it takes a little bit of sweat equity to get it right. While you might be able to use that saw to trim your toenails, there are better options. All of those options are there in Salesflare, so give yourself a little time to grow into it.

Réponse de Salesflare

Hello there! Definitely don't use a saw to trim your toenails, and if you need help, just reach out to us on the chat :-)

Répondu le 11/09/2019
Aleksa
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 09/12/2021

Great intro solution

Its a good entry solution for most client oriented brands

Avantages

Ease of use is what makes this solution great. Its easy to implement and track user activity as well.

Inconvénients

Its a bit basic when it comes to cross-team integrations when the department expands to CSMs, Sales, Marketing, etc

Alternatives envisagées 

Salesforce Sales Cloud
António
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 07/11/2017

CRM software that saves you time

Avantages

Salesflare uses an "account-based marketing" CRM style. It pulls contacts automatically from Gmail (other clients available) which we can use to create new accounts. Later we can create opportunities in a kanban style. All communications are centralized under each account and all information is also available directly on Gmail. It also includes a short report feature which gives us insights about how we are doing in terms of new deals.

Inconvénients

The tracking feature should be improved. Right now the system doesn't exclude IP's for tracking so if I open a "sent" email on Gmail it counts as "someone opened that email".

Réponse de Salesflare

Hey Antonio! Your own email opens and link clicks are now excluded, fully automatically. Hope you love it!

Répondu le 12/09/2019
Boris
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 20/09/2018

Salesflare Review

The overall experience is very positive

Avantages

Ease of use, intuitive interface, reliability and all main functionalities of a great CRM system

Inconvénients

I couldn't find out yet how I can tag accounts according to my own classification. Perhaps this function does exist, but just couldn't discover how to do it yet.

Réponse de Salesflare

Hey Boris! Of course it's possible to tag accounts to classify them :-) Just hit edit and add a tag. Or if you like something even more organized, add a custom field type dropdown in "Settings > Customize fields".

Répondu le 12/09/2019
Sahil
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 15/11/2018

The Gmail integration is very powerful!

At the beginning, it looks like any other CRM but as we started using it, Salesflare is far better than others we have tried. The way it populates information automatically is magical!

Avantages

I love how Salesflare automatically picks up information from my email and populates that into the deal, along with syncing with calendar. This means we don't have to log meetings/notes manually and that saves a ton of time.

Apart from that, their auto-enrichment of companies and people works like a charm. Once you get used to this new experience, there is no going back.

Inconvénients

The search under "opportunities" can be made better from a UX perspective.

JT
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
s/o

5
Publié le 17/09/2018

Great CRM and Easy to Use

I started using it about 1.5 years ago, I would have to say its has been great as it helps me manage my sales funned and accounts.

Avantages

Salesflare has done a great job developing and optimizing the software. The recent updates/revisions that have been released have made it a tool that I cannot run my business without.

Inconvénients

Some of the way the information can be shared has clunky - perhaps I need to take some time and learn more of the functionality.

Mick
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 11/03/2019

Great CRM for sales-oriented teams

Avantages

Simple to set up and to use, with no unnecessary features. Just focus on the sales and let Salesflare do its thing for logging and tracking.

- well integrated with the G Suite
- tracking of phone calls, notes, and follow-ups
- Zapier integration
- mobile apps - very helpful for logging tasks and tracking

Inconvénients

I would prefer more advanced visualizations and reporting.

Damian
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

4
Publié le 07/11/2017

Great CRM Tool!

Avantages

What works well is the simplicity of using the app. It's easy to import leads from a variety of platforms, assign them to the appropriate team member and sales funnel. The system automatically updates all email communication and meetings. In addition you can add files to the contact record. It's ability to automatically detect information from the company website is also great.

Inconvénients

The only downside we have found to this tool is that the percentage calculations used for the sales funnel conversions are not standard and not entirely useful.

Utilisateur vérifié
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
3
Support client
5

4
Publié le 20/09/2018

Best of my tests

A little bit of a learning curve as to the overall scheme and plan of use but not bad. It integrates so well with gmail and contacts etc.

Avantages

I downloaded a LOT of CRM’s but for me Salesflare was the keeper. I like the interface the most and the
‘At hand support’ and they are very helpful and reaponsive.

Inconvénients

Nothing. I mean I see potential little improvements that I notice to enhance it like the ability to rename files once they are input but they accept such suggestions. It has improved many times since I got it.

Dieter
  • Secteur d'activité : Logiciels
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 19/06/2018

Really intuitive CRM system for both powerusers and occasional users

Avantages

I guess the development team consists of the rare species that have mixed sales/technical skills. Salesflare really focusses on eliminating administration and spending more time with clients. The integration with linkedin enables me to qualify leads way faster.

Inconvénients

In the early days of Salesflare, a few key features were missing but meanwhile they have been delivering everything I needed. An easier marketing automation integration might be of huge value for us.

Piotr
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 26/07/2020

Salesflare is great

Avantages

The most I like integration with google accounts.

Inconvénients

No polish language and often mobile app resets.

Utilisateur vérifié
  • Secteur d'activité : Médias de diffusion
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 08/11/2017

Great tool!

Avantages

Easy of use, nice mobile app, smooth integration with email and meeting schedule/follow ups. Great customer support and feedback input.

Inconvénients

Lacks a bit of customizations re deals terms options and budgeting options other than that works great

Utilisateur vérifié
  • Secteur d'activité : Sports
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 15/07/2020

Easy To Use And Does The Job

I've had a great experience with Salesflare. It's worth at least a free trial!

Avantages

I like the task list, it easily allows me to see a complete picture of my prospecting for the day. I also like the ability to easily change my pipeline.

I also like the ability to easily take notes and forecast sales based on my pipeline activity.

Inconvénients

I would like to be able to prioritize my pipeline and easily change the order of my prospecting, which is possible, it just takes a little more thought.

135 avis