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Salesflare est une plateforme intelligente de CRM et de diffusion par e-mail utilisée par des milliers de petites et moyennes entreprises B2B qui souhaitent augmenter leurs ventes en réduisant leurs efforts. Elle automatise la...
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- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
The CRM for the rest of us
The visual overview, inetgration woth other systems is key in software nowadays: you all get this with SF!
Avantages
Having all your former contacts and conversations available from the start of using Salesflare is really a time saver!
Inconvénients
No integration (yet) with Messenger apps since a lot of client and prospect conversation is done with messenger apps nowadays
Pourquoi choisir Salesflare
Funcionalities and mobile versionLogiciel antérieur
Salesforce Sales CloudPourquoi passer à Salesflare
Price Value proposition- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Easiest to use CRM
Support has always been so fast and helpful. I bought this through an AppSumo lifetime deal and have had conversations via chat with founders (I think). They really helped me understand how to use this software for my specific need - a music school with students as the accounts.
Avantages
Automatically tracks your inbox so that you can easily convert any contact into an account. Then, you can start tracking opportunities.
Inconvénients
Originally, I had to figure out how to import my existing contacts. That was not easily understood - apparently, they expect it to just happen over time with instant Gmail tracking. However, they did a manual import for me.
Pourquoi passer à Salesflare
Ease of use - instant tracking and clean interface. Some of these tech products (Zoho especially) feel like they are designed by engineers with no clue to graphic user interface. I appreciate the minimalist interface with the high functionality.Réponse de Salesflare
Hey! Contacts get created automatically based on your inbox and calendar. This happens at the initial sync and then progressively over time. If you like to have contacts imported from elsewhere too, then we're always more than happy to help. Just hit us up on the chat, but it looks like you already did!
- Secteur d'activité : Import/Export
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Takes time to keep it updated, wish it was more automated so I could spend less time on it.
Avantages
Generally easy to use. Followup of opportunities in an easy screen.
Inconvénients
The way contacts are added is quite confusing. I have to keep adding contacts manually on a daily basis, takes too long, wish it was more automated. need mass dismiss / complete task option. Im not able to use it to make major improvements in my sales funnel. Its designed to be used everyday and always updated. If I take a few days off, im left very far from where I am.
Réponse de Salesflare
Hey Harry!
We've added bulk actions, so you can now easily do mass changes to your tasks, opportunities, opportunities ... It's especially powerful when combined with the advanced filtering. We hope that makes your experience a lot better!
The way we automate your data input (like automatically suggesting contacts you know and gathering data for them) should normally help a lot with not having to live in the system all the time, but we do understand that some things still need action. We're on a mission to change that too! Bear with us :)
Les meilleures alternatives à Salesflare
- Secteur d'activité : Logiciels
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Less input, fairly easy to use
Avantages
The premise for Salesflare is that it reduces the need to enter data into the system, especially when you have to add new leads to your system. It does this by integrating with email systems and scanning emails for signatures that contain phone numbers, addresses, etc. It does this well. Other integrations with e.g. calendly and the calendar apps ensure that booked meetings are always logged. You can organise your pipeline visually in different stages which makes it easy to get an overview.
Inconvénients
I also tried to use Salesflare in a B2C context but unfortunately it doesn't thrive there because the fields like company name are crucial for the working of the system. Salesflare also created a feature for email marketing a while ago but when I tested it, it was lacking features such as reply-detection so I stuck with my other tool.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Seamless and robust
Awesome
Avantages
I really love the workflow management feature in Salesflare that helps me automate 40% of my team's sales tasks. Overall its a highly customizable and robust tool for SaaS sales professionals.
Inconvénients
Not anything worth mentioning just a couple of upgrades like email customisation etc would really make this fly
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Great for student management
We manage a large intake of client information all with different attributes. Its hard to communicate effectively and simultaneously with so many moving parts. The platform has allowed us to track, communicate and ordinate efforts with great efficiency and minimize replication.
Avantages
The workflow features and organizing different clients in specified pipelines allow us to streamline our target audience effortlessly
Inconvénients
the reporting functions could be a bit more detailed.
Pourquoi passer à Salesflare
The customer support was excellent and implementation was almost intuitive. The user interface was also much easier to manage.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
CRM for Sales
Overall I’m thrilled. No more lost leads. No more forgetting what happened or when it happened. It conforms to my exact sales cadence. I’m so happy with it I have tried to convert all my friends who are entrepreneurs over to Salesflare – and no I’m not an affiliate of them so I don’t get paid. Oh, and did I mention that it keeps on improving? Yes, it does and when they roll a new feature out it has good documentation on it.
Avantages
It is easy to use, easy to customize, and accomplishes EXACTLY what I need it to. I like that it is a CRM that specializes in Sales, because if you don’t have sales you don’t have a business. I have a sales cadence that is critical to follow. In Salesflare I can customize it to meet my exact cadence. But wait, that’s not all!!!! I can easily send an email campaign to my contacts. And the email program in Salesflare is AWESOME, you can customize your emails with contact names or business names. You can then track your emails.
Inconvénients
When a program does all that Salesflare does it is hard to complain. But, you want a negative and I’d have to say that I can’t create a true Drip Campaign in Salesflare (it was never meant to be an email marketing software). And I would like the Tasks in my task list to be emailed to me, but since I’m in the program already this is not that big of a deal.

- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
A great platform for managing leads and opportunities
Overall Salesforce is great. I am very happy with their email tools. The website is pretty easy to use and the email tools are pretty great. However, I found the User Interface to be quite complex and not the best. But overall, I am happy with it for now. I recommend Salesforce to people who are very comfortable doing basic tasks on a computer.
Avantages
Salesforce does a great job of providing a full suite of tools for managing your company's leads, contacts, and opportunities. The email tracker features are great for helping to keep track of sales-related communications. However, the user interface could be improved in terms of general usability. It also has a nice email tool that allows you to create accounts and send bulk emails. The email tools are great though, and most importantly, Salesforce is very reliable and stable. Salesforce is a very powerful software that can be used for all sorts of small business applications as it is very small to medium business-centric.
Inconvénients
I think the interface could be better, but it does the job. Also, their pricing could be a bit cheaper. If you have a larger account with Salesforce, it will be more expensive than some other tools out there, but it is still relatively affordable.

- Secteur d'activité : Design graphique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Powerful Software for managing clients and leads
Highly recommended if you are looking for a sales CRM that can integrate into your other systems and can streamline your teams methods for getting and retaining clients.
Avantages
The biggest reason why we use Basecamp is it's simplistic and streamline interface when working with clients. This is our Go To CRM we use for managing projects along with our clients.
Salesflare has made it so that we can track leads for each of the project types that we have then we integrate this information with other programs we use. At every stage of the sales process we know exactly where the client is in the sales cycle and how far along they are before we think they will make a purchase. It's great!
Inconvénients
It can seem daunting at first because it is so feature rich. But they have a well built out FAQ and instructions page, so with a little bit of time, you can quickly get up to speed and start benefiting from all of the tools they offer.

- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Fast, easy and reliable. It does what it says really well with a really nice UI.
It saves me a lot of time, keep track of email openings, that way I know when a lead or customer sees my emails, also, I can see when they go to my website, which is great.
The pipelines are really visual and customizable so it should work for any kind of business.
It integrates well with IMAP, Outlook, Gmail and others, so you can track your communications in almost every email account.
Avantages
Automates the lead data gathering and task making process, saving a lot of time. Also, it has smart reminders which are great for people like me that keep forgetting to do follow-ups.
The UI is well made so you don't need to take any tutorial to learn how to use it, also, it has a mobile app that will let you keep track of everything on the go.
Inconvénients
Doesn't have in-app email and it lacks a lot of native integrations, even though that it has Zapier.
It is really good, but these two points are what is left for it to be great!
Réponse de Salesflare
Hey Jose!
Just wanted to let you know that in-app emailing is there for a while now and native integrations are building up.
Hope we managed to hit your expectations for greatness!
- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Most powerful yet simplest CRM
Managing Clients through email and spreadsheets was getting chaos at RTIwala Services. Whereas other CRMs are too complex to understand and use.
Avantages
It's simple and easily understandable UI & UX. Availability of many advanced features like tagging, lead enrichment and custom fields. The RTIwala Team is in love with Salesflare and their support.
Inconvénients
Nothing as such. Just looking for more native integrations particularly with WooCommerce, Weebly and Shopify.
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Using Salesflare for 2 very different businesses
Team communication improves very much since you have at every phone call all relevant communication of your colleagues at hand, even when you were not copied on it initially.
Avantages
All past (and future) communication automatically appears in the right format and well organized just by indicating your accounts and related teams
Inconvénients
Nothing really. There is much more possible with the tool than I can use for now.
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Salesflare: Already Great and Getting Better
As someone looking for a CRM for a particular use in a particular field, I really like Salesflare’s look and feel, power and possibility. It is still a relative newcomer, but already feels accomplished and still on the rise.
Avantages
Salesflare is a very capable CRM with a feel not unlike Salesforce, the behemoth that dominates this market segment. It started as a nimble, useful product, and keeps growing in its versatility and capability. It continues to add integrations—both direct connections as well as a host of other possibilities with Zapier functionality.
Inconvénients
“With great power comes great responsibility”—somebody smart said that once, and they were right. Salesflare is like a veritable Swiss Army knife, with lots of tricks up its sleeve, but it takes a little bit of sweat equity to get it right. While you might be able to use that saw to trim your toenails, there are better options. All of those options are there in Salesflare, so give yourself a little time to grow into it.
Réponse de Salesflare
Hello there! Definitely don't use a saw to trim your toenails, and if you need help, just reach out to us on the chat :-)
- Secteur d'activité : Formation professionnelle et coaching
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Ease and Speed
Avantages
It's incredibly easy to input a new client/account, click and drag them through the sales funnel, update notes, etc. My client relationships, service, account management, and financial records are running so much smoother.
Inconvénients
I would like to be able to input contact information on the "create new opportunity" form.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Simple to Use With Just The Right Features
Fantastic!
Avantages
Simplicity. It has enough functionality to manage your sales pipeline without it feeling overwhelming. This also makes it possible to easily get up to speed with the software and actually put it to use, rather than it gathering dust. I also like the fact that I can have it as an app on my iPad.
Inconvénients
I think the how-to videos and knowledge database need to improve. It would also be great if Salesflare could use it's blog or Youtube to educate business owners on how to get the best out of it and use it effectively in one's business.
Réponse de Salesflare
Hey Ama! We keep working on our YouTube videos (https://salesfla.re/gettingstarted) and knowledge base (https://howto.salesflare.com/) all the time based on your questions. If you have any questions, hit us up on the in-app chat!
- Secteur d'activité : Formation professionnelle et coaching
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
A Simple CRM Software with Hidden Possibilities
An easy to use CRM with a lot of possibilities once you get deeper into using it.
Avantages
It's simply and logically laid out. Getting started is easy. I like the distinction they make between a contact and an account. They also pull some information on contacts from their social media which is useful. It allows you to create, track, and close opportunities. The most useful feature for me is to be able to customize the stages of a selling process. One of their strengths is an enthusiastic integration with a wide range of other tools and products that are relevant to selling and prospecting.
Inconvénients
Seemingly simple at first, digging deeper and using the product effectively is more difficult than appears. The import can only be done from a file. I would be a tremendous help to be able to important contacts directly from Google Contacts, Mailchimp, or Active Campaign, for example.

- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Easy to use, manage, and track sales process.
How easy you can create campaigns and opportunities and track your contacts. You will have a lot of ways to track your leads with Zapier integration and others like website and email. The automation options are really useful. Salesflare also has an app that you can use when your away from your computer and is really really awesome.
Avantages
1. Campaigns
2. Opportunities
3. Zapier integration
4. Website tracking
5. Email tracking
Inconvénients
This platform has everything that my small marketing agency needs to track and manage our sales process.
- Secteur d'activité : Design graphique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Easy to learn, easy to use and phenomonal customer support.
Avantages
Simple, easy to use. Isn't bogged down with a confusing and complex interface that plagues a lot of CRMs.
The customer service is quite literally, the best I have experienced. Questions are responded to promptly and clearly and new features are communicated clearly and efficiently.
If the system hasn't been able to do something we wanted, the staff went above and beyond helping us build a custom workaround solution.
Inconvénients
Few minor quality of life features were missing, when we first started using it, however, they have since added these in.
- Secteur d'activité : Musique
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Easiest CRM to use
Avantages
I love how easy they make it to organize your contacts. It's simple and straight to the point. Not a ton of unnecessary options like other CRMS
Inconvénients
I wish the email workflows could be a little better.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Great "Smart" CRM
Avantages
Eliminates a lot of manual work by automatically logging calls & emails. Very simple & easy to use. Can have leads automatically flow in from Zapier from my sources. Easy to log activity and updates to know who to follow up with. Swimlanes/stages give an excellent visual representation of pipeline.
Inconvénients
Ran into a compatibility issue with Salesflare and a Gmail extension "MailTrack.io" I use to track email opens/clicks within Gmail. By using this at the same time I can't use Salesflare's mail & website tracking which would be more useful.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Best of my tests
A little bit of a learning curve as to the overall scheme and plan of use but not bad. It integrates so well with gmail and contacts etc.
Avantages
I downloaded a LOT of CRM’s but for me Salesflare was the keeper. I like the interface the most and the
‘At hand support’ and they are very helpful and reaponsive.
Inconvénients
Nothing. I mean I see potential little improvements that I notice to enhance it like the ability to rename files once they are input but they accept such suggestions. It has improved many times since I got it.

- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
CRM Software that takes a while to get used to but so far I find it to be a good value.
This software is a nice CRM system. Especially if you have a small team. I have three salespeople, so this system works well for us.
Avantages
We starting using this software after switching from ACT! This software has a lot of moving parts and one of the features I like most is when we receive e-mails, it attaches it to the customer's file. I will say with all the communication we have via e-mail. That feature is key. It's on most CRM systems but I have found that it works very well on Salesflare.
Inconvénients
The Mobile App can be hard to log in to at times, I'm not sure why but it can be glitchy. I'm sure they will work on a patch to fix that. It works but sometimes it will sign me out and take a while to get back in. This software like all CRM systems takes a while to get setup and working how you want it too. But, I will say it's easy to do just takes time.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Salesflare Review
I have been using Salesflare for over 6 months now, and it has helped me get to know my customers better. Salesflare is an amazing CRM app that has helped generate more leads for our company. I would definitely recommend it to anyone in marketing, sales & customer success.
Avantages
What I most liked about Salesflare is that it makes my life a lot easier. The software has made it way easier to automate emails, track leads and customer information. This means that I can save a lot of time, which is something every salesperson loves!
Inconvénients
The only con of Salesflare, in my opinion, is that it's not the most intuitive software. It took me a while to get used to some of the functions and how they interact with each other. That said, once I did get used to it, I was able to do some really great work!
- Secteur d'activité : Médias de diffusion
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Putting the Flair in Sales
It is a great product, and definitely solves a lot of pain points of that one faces with other CRMs in the same price category.
Ambitious and highly driven team that is committed to build a best in class CRM. Very responsive and always looking to please. Listens to customers and releases new features or fixes issues.
Avantages
Automation. Automatically picks up email conversations, calls, saves attachments and also alerts you when accounts/deals are inactive.
Full featured CRM view inside gmail.
Excellent customer support.
Great pricing
Inconvénients
Needs to improve some workflows when it comes to adding contacts etc.
Needs better intelligence and check mechanisms with contacts to account mapping (I can add any contact to any account)
Better privacy policies to prevent misuse of email (I can add anyone and read their emails)
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Use it to control my customer pipeline and follow up, contacts automation
Avantages
I love how easy it is to use and how automated the contact synchronization happens, social profiles auto population is another one of its nice features. Has all the features we need on a our CRM and also very affordable
Inconvénients
Haven't encounter many cons for SalesFlare, though I have to admit this was our first experience with such tool, but over all we are pretty happy with it.