Avis clients sur Seismic

Avantages

Seismic has become our one stop shop for all of our customer-facing teams to access the content, sales tools, and company news they need. It's easy to upload, organize, maintain and send out new content, with lots of functionality that makes the lives of our sales teams easier like customizable decks and documents. The design, user interface and analytics are the some of the things we like most along with some of the best customer service we've seen across any software company.

Inconvénients

Integration with Google Suite can be improved (mostly around Google Slides + customized presentations within Seismic) but overall hasn't impacted us much.

Avantages

I love Seismic! Seismic DocCenter helped us streamline our companies Marketing repository so that the whole company, many brands and levels of access could access the content that was relevant to them. I also love WorkSpace for storage and collaboration & we're beginning to innovate with all of the LiveDoc functionality.

Inconvénients

We need more levels of access. An easy way to assign an Admin, and levels below that to help manage content.

Avantages

We use Seismic as a centralized repository for many company documents spanning a variety of different areas of our business. They layout is great and easy to use and navigate through. There is more functionality available that I personally don't take enough advantage of, such as Live Send and Meeting Space. As a sales leader, I share relevant items in my team's shared Workspace, categorized by topic in different folders. We always are up to date with changes to any of the documents as we're notified if the content has been updated. Seismic has been a great tool for myself and my team to stay connected and up to date with the latest news/documents/decks/policies and so much more from our company and peers.

Inconvénients

I don't have very many cons with Seismic. I wish the search functionality was a little better so it was easier to find what you're looking for. However, I believe some of that is on us to put better tags on documents.

Avantages

Easy to organize materials for the team! With one search, everything you want to see on that topic is available.

Inconvénients

Time consuming and labor intensive for Administrators to load and organize materials.

Avantages

Currently it is integrated with our Salesforce application and works smoothly through there or as a standalone. I use this everyday for my own reference as well as finding materials for clients. There are features that allow you to see when the documents were last uploaded to ensure you have an updated version as well as see if certain information is confidential. It has helped me grow in my current role and is my go to for everything product related! I describe it as the internet for my company, it has everything I need in one place.

Inconvénients

The search feature is difficult at times and doesn't always bring up the most relevant information that I am looking for. Occasionally documents that others can access; I cannot access.

Avantages

Seismic is a one-stop shop for all of my collateral, training materials, internal resources. It's very user friendly and easy to share information with teammates.

Inconvénients

At this point, I can't think of anything. I was unhappy that I coudln't easily access favorites or recently view docs, but they have made a recent update that has solved that problem.

Avantages

The content library and bulk upload allows us to keep our sales enablement content clean, tagged and current. The integration with Salesforce and Outlook was simple to set up and deploy.

Inconvénients

Without having a highly-technical dedicated internal resource, deployment and setup took a lot longer than we would've liked. Also, we weren't given an "ideal state" checklist so we didn't know what features and components were necessary to exist. The community is extensive and the knowledge base is very in-depth but it was difficult to navigate.

Avantages

The fact that I know, without a doubt, that we now have a single source of truth that our sales and marketing teams can go to and have direct access to the most recent (and verified) documentation to use solves a major pain point that has been plaguing us for years... gone are the days of hunting through external hdd folders, bugging co-workers, or trying to find PDFs in buried SharePoint folders.

With other features like content sales stage mapping, native SalesForce integrations, and the ability to set expiration dates on the content so teams can review and update as needed... Seismic is in the process of transforming how we view and utilize our content.

The analytics behind the tool are extremely helpful as well... from the pre-made dashboards for reporting to the ability to notify users when their content is opened and viewed, this tool has seen nothing but rave reviews from our team!

Inconvénients

None at this time... have been extremely happy with our entire experience!

Avantages

Seismic is a wonderful resource to store a vast array of sales enablement. It makes searching and storing documents easy. It has enabled my company to learn more.

Inconvénients

I wish the search feature picked up on more key words so that you could refine the results better.

Avantages

The integration with Salesforce is really useful so the sales reps can send the documentation to the potential clients just with a few clicks.

Inconvénients

The UI design is a little bit old fashioned.

Avantages

Seismic has quickly become the single source of truth for our sales material, allowing us to easily send out informative, accurate, and personalized content to prospects and customers. I really enjoy the WorkSpace feature which allows me to have a personalized view of the content I use the most, and to host documents that are then not made available to a wider audience. Additionally, the LiveSend feature has provided immense benefits by allowing me to see views metrics on the content I send out.

Inconvénients

While working on some of the larger content that we personalize, the platform takes longer to respond. It's understandable in that we're dealing with hundreds of slides, and solution is working to create a slide deck or pdf with them.

Avantages

Being able to store all of our documentation in one location is essential. able to see which is latest files uploaded. as well as being able to see their usage across the company. another key feature we use is LiveSend and LiveInsights being able to track important documentation we send along to customers and track their open rates and time spent.

Inconvénients

there are no items that come to mind, the purpose functionality works and the ease of use is high.

Avantages

The Marketing team loves how easy Seismic is to use and updates. We love having a single source of truth for all our Marketing materials and we love being able to easily update our LiveDocs with one single data source.

Inconvénients

Honestly, our team really loves this product. We're sad that there isn't an Oracle Sales Cloud (our CRM) integration into Seismic although we've heard that it is in the works. We see the new SalesForce integrations and get quite jealous.

Avantages

I love the search feature. My company pushes out a lot of great content and collateral to share with prospects and I can search a key word and everything that relates to that will generate. You can also filter internal/external documents, which makes it so easy to know that I'm in compliance with company policy

Inconvénients

I love the data that comes with the Live Send feature but I would love to see some improvements with how it looks in the email when you send the collateral to a client/prospect.

Avantages

Easy to use and great resource for housing all sales content in one place

Inconvénients

Difficult to customize articles because of the limited widgets available.

Avantages

Seismic has quickly become a game-changer for our sales team. The ability to see insights into what collateral is being viewed, for how long, what might be outdated or not landing well with prospects has been invaluable for our Marketing and Enablement teams in prioritizing our creation of collateral to our Sales Teams. Secondly, the ability to turn ordinary documents (i.e proposal, order form etc.) into virtual and fillable LiveDocs for our team that in-turn are trackable has been huge!

Inconvénients

The initial lift to launch the software is large. The time to set up the software, upload documents, organize and tag collateral was time-consuming and if not done correctly can cause user adoption to below at the time of launch, which is what we initially ran into. However, Seismic was great in flying on-site to help us relaunch the software and get us in an optimal state in the backend for us to show value and ROI to our team and once the sales team was able to see all they were able to do and accomplish the initial lift was worth the overall outcome.

Avantages

It's very visual and the tagging and searching work well. It integrates well into Salesforce and content can quickly be downloaded.

Inconvénients

The editing in Microsoft Silverlight feels ancient. I would consider staying with the product if they get this fixed.

Avantages

I like that we're easily able to see what content is being used and how recipients are engaging with it.

Inconvénients

From an admin perspective, it can be hard to customize the platform exactly as we want it. But the support team is always ready to step in when we need help.

Avantages

I would highly recommend this product. I have been using it for roughly a year and it has simplified approaching clients and consultants. My favorite feature would be the tracking aspect. You can send tailored documents to someone and see if they opened the email and if they did how long they viewed each page of the document. Easy way to gauge whether or not the information you are sharing is relevant.

Inconvénients

It does seem that if you send emails out to a group of people at the same time that it has a higher likelihood of being sent straight to spam and it never gets viewed.

Avantages

My favorite capability within Seismic is LiveSend. We haven't gone live with the platform in my side of the business at Anthem, but we are working towards it now. The Spring release delayed us because it didn't make sense to launch when the experience and interface would change. The overall effort and time to set up Seismic is definitely high. I attended the Seismic conference in November and am really excited for our sales team to realize some of the benefits that were talked about there eventually.

Inconvénients

Setup is for sure the most difficult part. We also wish there was a better way to integrate with our current system at Anthem because everything is manual right now. It was a massive undertaking to get fit to go live and once we go live, we expect for it to still be pretty time consuming.

Avantages

The LiveDoc capability and the analytics are AWESOME! The ability to track content as it gets distributed to clients and prospects and allow us to align our material getting sent out is nothing short of AMAZING!

Inconvénients

The RFP build has to be customized to fit out business requirements, due to not having a team in place to field the RFP's coming into the company. Our sales reps receive their own and work alongside our Tech Partners and Solutions Consulting to respond back to the prospects.

Avantages

I really like that Seismic allows documents to be easily searched, downloaded, and shared. My business is solely based off social media and smartphones, and the fact that I can easily text/send any document with one click is super time saving and helpful!

Inconvénients

The mobile scaling of the web page to my smartphone could be a little better.

Avantages

I like the instant updates, firmwide. I like the interface both on the back and front end. I love the organization of the site. I love how quickly I can download data. And Seismic saves me hours per week.

Inconvénients

I find it difficult to get training at my level - partially because what I use Seismic for is very specific. Plug ins usually break my PPT.

Avantages

I think the best part of this software was the user interface. I felt that it was super easy to navigate and find exactly what I was looking for. You can tell that they put a lot of time into making sure it was user-friendly and wasn't going to be a headache or complicated to search and find specific documents.

Inconvénients

One thing that I noticed is that the search engine wasn't very intuitive and didn't pick up simple words/phrases. I knew that what I was looking for existed, but it took me longer to go through each individual tab to find it because the search engine tool bar wasn't bringing up what I wanted. Had it been working, it would've been super easy and quick to find.

Avantages

Provides a central repository that pushes predictive content into Salesforce along with tracking and reporting capabilities.

Inconvénients

My current company made the classic mistake of not performing enough up front preparation and design/structure strategy before starting to use Seismic. I am now trying to help them clean up and organize our content and develop business rules for admins and user. However, this is not the fault of Seismic.