Avis clients sur GetResponse

Avantages

GetResponse constitue un outil de marketing tout-en-un parfaitement adapté aux besoins des entreprises qui disposent d'une liste email d'au moins plusieurs centaines de personnes. Vous souhaitez créer un flux d'automatisation facilement ? C'est l'outil qu'il vous faut si vous voulez gagner en temps et en efficacité. J'utilise personnellement la plateforme pour envoyer des newsletters aux prospects de mes clients e-commerçants. Grâce à la fonction d'automatisation intelligente, j'arrive à segmenter ma liste d'email en un temps record. Ce qui me permet d'obtenir un taux de réponse important.

Inconvénients

En dépit de ses nombreux points positifs, GetResponse devrait rendre le processus de création de formulaires plus simple et intuitif.

Avantages

TRES FACILE D'UTILISATION .
-pour moi l'un des meilleurs auto-répondeur avec un très bon taux de délivrabilité.
-le support client est très réactif c'est un vrai plus .
-hyper intuitif d'utilisation et la mise à jour avec les workflow permet de créer des séquence d'emailing vraiment personnalisé en fonction des action de vos prospects .

Inconvénients

le seul petit point faible c'est qu'il n'y a pas de tuto en français fait par Get Response

Avantages

GetResponse est bénéfique pour le nouveau créateur en email pour créer de superbes newsletters comme un designer de répondeurs automatiques intelligents dans la destination potentiel de l'automatisation du marketing numérique surtout pour les PME, d'optimisation de la délivrabilité des e-mails .

Inconvénients

Mon utilisation , de GetResponse est vraiment idéal dans la gestion numérique complète du marketing multicanal en ligne , quels que soient votre secteur d'activité .

Avantages

J'aime ce logiciel complet, puissant et enrichissant car doté de fonctions innovantes (chat, webinaire...); Les tabloïds sont clairs, l'Automatisation au TOP. Vous avez 30 jours d'Essai Gratuit pour le tester... Vous allez l'ADORER !!

Inconvénients

Le nombre croissant de vos abonnés va impacter le tarif de votre abonnement... Est ce un Inconvénient ??

Avantages

La delivrabilité des emails est une fonctionnalité géniale. La simplicité d'utilisation également

Inconvénients

Ça a été un peu difficile de l'intégrer dans mon business.

Avantages

Je n'en ai pas trouvé. J'ai utilisé la solution 2 semaines mais rien ne fonctionnait comme je voulais, la connexion avec un e-commerce est très compliqué et pas terminée je pense car c'est une nouvelle fonctionnalité.

J'ai un second compte chez eux depuis 2 ans pour un autre site qui n'est pas e-commerce et c'est plus simple (le seul point positif qu'il y a)

Inconvénients

- 30 jours en freeplan sauf qu'on peut pas tester toutes les fonctionnalités
- 30 jours gratuits si on prend un plan e-commerce ils facturent directement, donc je cherche ou sont les 30 jours gratuits.
- La solution avec WooCommerce ne remonte pas les informations des contacts 1 semaine pour leur faire comprendre qu'ils faut qu'ils regardent ce qui ne va pas.

Par la suite je demande un remboursement car ce n'est pas clair et ça ne fonctionne pas avec mon site. A la place on me propose 10% pour que je reste (je ne vois pas trop le rapport).

Avantages

Gestion de campagne email complètement automatisée. Facilite les relances et le tracking d'ouverture de mails.

Inconvénients

Gros point noir, beaucoup de grande entreprise bloque les emails ayant cette signature

Avantages

Ca paraissait simple et assez complet avec des modèles.

Inconvénients

Navigation compliquée. Tout est trop complexe, mal traduit. La gestion des listes et contacts est lourde à souhait. Les ajustements sur les landing pages sont fastidieux. On est loin du simple "drag and drop"

Avantages

la fonction preview et plutôt bien faire, la possibilité de personnaliser les messages aussi

Inconvénients

pas de calendrier de diffusion, difficulté pour voir les stats, usine à gaz pour segmenter et très cher

Avantages

Hi,I am a frequent user as I have a business selling courses and the software helped me to bill 1m dollars in these 2 years because it helped me to get my potential customers to buy my courses,as well as it helped me this software will help you to have more sales,believe me it is better than other alternatives like clickfunnels as it costs less than 15 dollars a month compared to their competition,what are you waiting for!

Inconvénients

nothing, since it is better to use templates, everything is already implemented so that your sales will be boosted.

Alternatives envisagées 

ClickFunnels

Pourquoi choisir GetResponse 

because it has all the necessary tools and at an affordable cost.

Logiciel antérieur 

ClickFunnels et Kartra

Pourquoi passer à GetResponse

its more complete interface and more varied content, but above all the cost per month is much lower.

Avantages

Getresponse is a complete marketing automation tool. You don't need any other platforms. You can host your website, build beautifull landing pages, capture leads, place adverts in social media and google, and send unlimited emails to your list.

Inconvénients

The only thing I can think of is that there are cheaper autoresponders on the market. However, these cheaper autoresponders do not provide the functionality and ease of use of Getresponse.

Alternatives envisagées 

SendGrid

Pourquoi choisir GetResponse 

Getresponse had more integrations with other software and more functionality to build an automated campaign on one platform.

Logiciel antérieur 

AWeber

Pourquoi passer à GetResponse

Getresponse had a whole lot more value to offer than the others. Email marketing is included and no need for smtp accounts. No hosting required as Getresponse has hosting. Landing pages are included which you normally have to design through wordpress or other hosting.

Avantages

Nice e-mail marketing tools and wide choice of templates.

Inconvénients

We purchased MAX account for 3 months.

1. During our first meeting sales representative [SENSITIVE CONTENT HIDDEN] "forgot" to mention that the minimum contract period is 3 months not 1 month as we initially planned to use MAX account for only 1 month. She dropped this information on us during our second meeting and we had to go with 3-months contract because of the schedule.

2. After we signed the contract, [SENSITIVE CONTENT HIDDEN] never ever again responded to my e-mails (I sent her multiple e-mails with important questions regarding the payment conditions).

3. We signed the contract in the end of August and informed our Account manager that the payment will be made within 2 to 3 weeks (which is a standard amount of time for large organizations). We hoped to start working on the platform immediately but our Account manager didn't want to move to the next step without seeing the receipt. The response time from him was 2 to 3 days despite on the fact that we are in the same time zone and some features were unavailable to us until the payment was made. We end up paying for 3 weeks (end of August - mid of September) during which we couldn't even use the platform at its full potential.

4. Be ready that Getresponse (Clickmeeting) webinars simply won't work on multiple browsers including Internet Explorer, Edge and some Chinese browsers. Our attendees also had connection problems when using iOS Safari browsers and Firefox. (By the way System Requirements on their website state completely different information)

Avantages

Getresponse offers a user-friendly platform to create and execute email marketing campaigns. The landing page and website creator is easy to setup, the AI email generator and segmentation features lets us capture leads and send personalized offers saving time while ensuring consistent content, all at an affordable price. Its a great platform to start your business and scale.

Inconvénients

If you are seeking intricate designg might be slightly limiting, but the remaining features make up for it.

Avantages

GetResponse provides organizations with a full range of email marketing solutions that enable them to establish and maintain relationships with their audience. Even for amateurs, it is simple to design professional-looking email campaigns with its user-friendly editor and drag-and-drop functionality. The automation features of GetResponse make it possible for targeted and tailored communication, which helps businesses save time and engage subscribers when it matters most. The platform's advanced analytics offer insightful information about the effectiveness of campaigns and enable data-driven adjustments. GetResponse is a flexible all-in-one solution for digital marketing because it also provides a variety of extra capabilities including landing page development, webinars, and e-commerce connection. GetResponse is a great option for companies looking to improve their email marketing strategies because of its dependable deliverability and quick customer service.

Inconvénients

Despite GetResponse's extensive feature set, there are a few things to keep in mind. The user interface's wealth of options and capabilities may be a little too much for some users to handle. Even if the automated workflows are effective, setting up more complicated scenarios may involve a small learning curve. A further drawback for companies on a tight budget may be the fact that some advanced features and integrations are only offered on higher-tier contracts. Despite these minor flaws, GetResponse is a dependable option for companies trying to streamline and improve their email marketing efforts because of its extensive feature set, deliverability rates, and customer service.

Avantages

GetResponse is a quality platform that has been very reliable with the design and delivery of our marketing emails. I really like the way that the emails look when they are delivered, and the level of control that you have over this within the platform. I don't think the User Interface is quite as intuitive as MailChimp, but the quality is just as good, the prices are more competitive, and the customer service is great. Any time I have a question, I can get a member of the GetResponse team in Live Chat to navigate me through it.

Inconvénients

The ability to analyze data is severely lacking in GetResponse. MailChimp allowed exports of all email campaign data into Excel so you can manipulate and analyze data as needed, but for whatever reason, GetResponse doesn't do this. It is a very significant shortcoming (which I have also addressed directly with their support team).

Avantages

About this product, i liked the most the way i can create campaigns with automations and manage contact lists. I found very very useful being able to use conditional logic for contact tagging, moving from list to list or choosing which email will be the next a user will receive.

Inconvénients

GetResponse doesn't have a working - or at least a mantained - wordpress plugin, so for one not familiar with API is difficult to automate or customize certain operations. Also, there are some limits in the email and form builder in my opinion.

Alternatives envisagées 

Brevo

Pourquoi passer à GetResponse

The Team was already using it, so i managed to quickly explore, learn ad appreciate this product.

Avantages

Was really easy to use and they have a good free plan, really good for who has a small email list

Inconvénients

When I upgraded from the free plan I realized that I didn’t needed yet the upgrade and wanted to go back as my list size could still fit in the free plan, so I tried to go back and they said I couldn’t but didn’t really worth for me to stay in the next level plan when I was still building my email list. Because of that I needed to cancel my account

Avantages

The lead generation is quite good. Getresponse is easy to use, and it integrates well.

Inconvénients

I cannot edit the landing page templates on mobile; only deleting the texts is possible on mobile. Proper editing is only possible on a laptop or desktop.

Avantages

Easy to use, we had good results from using GetResponse

Inconvénients

Limited features regarding the free plan

Avantages

- Very easy to use and therefore userfriendly for all
- Updating more features often, Getresponse listens to their customers
- Creating and maintaining lists never was this easy
- My business keeps on growing just by using Getreponse

Inconvénients

- using images in the emails are not resizable easily
- landing page maker can use some more work, drag and drop is ok, not perfect yet
- very little options with the lowest paid subscription, have to update to soon to get “good” options

Avantages

I like that I can create a quick webinar and opt in page and deliver it all in one go. If I was just starting out this is a valuable feature. Since I use other webinar platforms I don't generally use this, but liked it when I did.

Inconvénients

That I can't properly tag and keep the tag on my contacts. It was hard to reorganize my contacts because there is no real true tagging.

Avantages

I love practically everything about this software but some of the major things I love about this software is1) I love the UI design of this software, everything is organized and it is very easy to use.2) I really love the landing page builder, it is easy to understand, no complications, everything is self explanatory. I also love the fact that there are various landing page templates to choose from.3) I love how I get to create my own email templates and I love the A/B testing feature, this helps to know what email template works and converts best.4) I love how inexpensive the paid plan is and how, even though it has a lot to offer, it still has a free plan, I also love how long term the free plan is and how the free plan isn't limited to few features.I love a lot of things about this software but I can't list them all out, so I'd just say this is my go to business automation software

Inconvénients

I don't really have much I dislike about this software except for the fact that the free plan is allowed to create just one landing page, I really wish it could be increased to 2 or 3

Avantages

1. Easy to use: GetResponse is extremely user-friendly, with an intuitive drag-and-drop editor and a wide range of features and tools that help you create amazing emails.2. Comprehensive analytics: GetResponse offers comprehensive reports and analytics to help you measure the success of your campaigns.3. Automation tools: GetResponse offers powerful automation tools to help you send targeted emails at the right time, automate follow-up emails, and more.4. Great customer service: GetResponse has a very knowledgeable and helpful customer service team that can answer any questions you might have.

Inconvénients

Expensive: GetResponse is relatively expensive compared to other email marketing services.Lack of Integrations: GetResponse does not have as many integrations as other email marketing services.limited Automation: GetResponse’s automation features are limited compared to other services.Limited A/B Testing: GetResponse’s A/B testing features are limited compared to other services.

Avantages

Pros

The Ease of use for this platform is staggering for beginners and for proficient users alike. There are even training guides and videos to help you get up and running quickly. The platform has so many automations that you can set up to automate your onboarding process and you won’t believe how easy it is to set these up. There is a very powerful Workflow Editor that makes setting up a complete email marketing campaign a breeze and the templates are reasonably laid out, so you can build your whole campaign efficiently and quickly using templates or if you need a more complex setup you can build from scratch. Finally, the reports and statistics tools are very robust and can help you to understand what is working the best for your business and what campaigns need some rethinking. Additionally, the pro plan offers access to webinar marketing. All plans come with a free 30-day trial so you can get started with no upfront investment.

Inconvénients

Cons

The smallest plan only allows for a 1000 subscriber list and access to the landing pages. If you grow fast you will need to bump up to the next level which cost more however you also then get access to 5000 subscribers and you get access to do the webinar marketing so it’s not really a negative. You also get access to several other useful features.

Avantages

GetResponse is your pure and whole email marketing platform, you can have your customized mailing lists which will be helpful in sending newsletters to the masses with a few clicks. Your email marketing game will be up and simple with this one on your side. There are tons of email templates to choose from and I like its auto-responder option as the best roofing among all.

Inconvénients

We love GetResponse. It is amazing and simplifies our job. There is a thing that I noticed could be improved for even better results. The split testing feature is a bit outdated or you can say limited. The customization here is less and you are just stuck. This really needs critical care. I could say that the platform itself is quite easy to understand, even if there is an issue we can sort it out here but when it comes to getting help from them directly it is quite not possible unless you are using their extremely elite plan which is a bummer if you are stuck somewhere.