Avis clients sur Acumatica Cloud ERP

Avantages

Acumatica Cloud ERP est une plateforme très adaptable, pouvant être adaptée à des entreprises de différentes tailles. Son architecture modulaire permet une personnalisation facile et une expansion en fonction des besoins changeants de l'entreprise. De plus, en étant une plateforme en ligne, Acumatica offre une grande accessibilité, offrant une large gamme de fonctionnalités couvrant tous les domaines de l'entreprise, y compris la gestion des ressources humaines.

Inconvénients

Acumatica Cloud ERP, bien qu'étant une plateforme intuitive, peut être complexe à appréhender au début, en raison de son coût élevé et de la nécessité d'investir du temps et de l'argent pour l'apprendre. Bien que la plate-forme soit hautement personnalisable pour différents types d'entreprises, certaines fonctionnalités peuvent être difficiles à comprendre et à configurer, ce qui peut nécessiter l'embauche d'un consultant externe pour faciliter le processus.

Avantages

When we think about ERP, as a cloud ERP solution, this one is great. Because of being cloud based, it's very powerful to integrate and it also gives the flexibility to work on the go, even with a mobile device and internet.

Inconvénients

Cloud based comes with both, dependency on server makes it difficult when server is having an issue. Also because of that, costing increases.

Alternatives envisagées 

Salesforce Sales Cloud

Pourquoi choisir Acumatica Cloud ERP 

In search of a cheaper solution with modern features.

Logiciel antérieur 

Tableau

Avantages

This product allows us to keep track of information that we need at a relatively inexpensive price

Inconvénients

The time and expense module is not a smooth system to use. The setup of our employees and contractors is difficult and we have to use a different numbering system when it moves over to AP. The approval set up is clunky. The approval of invoices is good and is fairly intuitive for our employees.

Alternatives envisagées 

NetSuite

Pourquoi choisir Acumatica Cloud ERP 

Open Systems was a DOS based system that was very difficult to set up. The reporting was clunky and since I had used DOS, I was able to set the reports up but I could not pass it along to any other employee.

Pourquoi passer à Acumatica Cloud ERP

Price.

Avantages

Acumatica operates on the cloud, which provides several benefits such as accessibility from anywhere, scalability, and automatic updates. Users can access the system using any device with an internet connection. Acumatica has a user-friendly interface that is easy to navigate, making it accessible to users with varying levels of technical expertise.

Inconvénients

While Acumatica offers a broad range of features, some advanced functionalities may require customization or development work. Implementing Acumatica can be a complex process that requires expertise and planning.

Avantages

After we spent almost same money as we paid for this program, we realize we could have purchased something better.
Money we spent for customizations for things we assumed should be standard is crazy high and still not functioning..we have 50+ users and inventory is a mess, purchasing is a mess,..

Inconvénients

What you purchase out of box is not a functioning basic program..dont fall into price on the box..at the end you will spend same money as other expensive programs and result will be better and you will be less irritated.

Alternatives envisagées 

SAP Concur

Pourquoi passer à Acumatica Cloud ERP

not paying per user was the only reason..

Avantages

When it comes to business software, Acumatica is without peer. The system is fantastic, and because it exists in the cloud, it can be accessed from any device at any time. It's easy to use, and you can tweak it to meet your specific requirements.

Inconvénients

This module for fixed assets is insufficient. Converting a transaction to an asset is cumbersome and inconsistent with posting in the right time periods. As a customer, I hope the screens associated with my service contract get updated in the near future.

Avantages

Project accounting module - labor & costs can be applied to each project and compared to initial budget to see what went right and what went wrong

Inconvénients

Dashboarding functionality - I am not a programmer - I don't understand the generic queries required to program the dashboards and have to pay our consultants to create them etc. I don't have the problem with spending the time doing it but my mind does not work that way. Very inefficient when I need to play around to get what I want then explain to some one else how I want it.

Alternatives envisagées 

Dynamics 365 et NetSuite

Pourquoi choisir Acumatica Cloud ERP 

MAS 500 was becoming obsolete and limiting.

Pourquoi passer à Acumatica Cloud ERP

Acumatica Cloud did everything we needed it to do. It was much more user friendly and more cost effective.

Avantages

Essentially unlimited number of open concurrent sessions, works equally well around the world

Inconvénients

Issues that require the Acumatica Dev team's assistance can be slow to resolve

Alternatives envisagées 

NetSuite et SAP Business One

Pourquoi choisir Acumatica Cloud ERP 

Needed a scalable web based ERP tool to support growth in the business.

Logiciel antérieur 

QuickBooks Desktop Pro

Pourquoi passer à Acumatica Cloud ERP

Better fit, value, and ease of use.

Avantages

Scalability - you can start small and grow your business with Acumatica which provides a quicker ROI,

Inconvénients

Cost - especially when comparing with entry level products;

Avantages

it has a lot of features and reports which make us avoid any un necessary customization

Inconvénients

transaction tiers need to be more with less increase of fees

Avantages

The system offers a high degree of customization, allowing businesses to tailor it to their specific requirements and workflows.

Inconvénients

Acumatica has a learning curve, especially for users new to the software, which may require training and time to become proficient.

Avantages

Accounting is pretty developed, it's a full ERP, and as long as you "feed" the right information from your CRM/ Field units, everything works great together. You can sort and filter most list views which is very helpful if you are trying to find discrepancies.Basic reporting is available. The system is pretty reliable and rarely goes down.

Inconvénients

Data storage is very old school, you have to upload files one by one and click to open them one by one to see what's there. No preview is available. Each file opens in a different window/tab, so it's pretty hard to look through a bunch of photos from field techs, for example. This software can be glitchy when it comes to upgrades and updates. The more you customize, the harder it gets. Hard to customize reports and forms on your own (if you aren't a developer).Lots of extra fields everywhere and removing/hiding them is very tedious

Avantages

The flexibility the system provides allows our team to work in different aspects of the business while addressing our individual needs and having data connected. Being able to search is a very big pro for us. While we have some customizations for our DCAA compliance, the majority of the system is native and comes down to configuration, which was a requirement for our ERP selection.

Inconvénients

Some of the controls can be improved as once something has been submitted/approved, it can be hard to fix upon reviews (ex. Journal Transactions can't be adjusted once released, so you have to reverse the entire entry and start again). There are a lot of tables that are named similarly, so building inquiries or trying to find the correct table and field can be challenging.

Alternatives envisagées 

NetSuite

Pourquoi choisir Acumatica Cloud ERP 

It was time for a true ERP that could be used as a backbone for growth in the organization.

Logiciel antérieur 

QuickBooks Desktop Pro

Pourquoi passer à Acumatica Cloud ERP

The pricing structure, flexibility, ease of user interface, integration capabilities, and overall robustness of core functionality.

Avantages

What can't be configured can be customized to add new functionality or just adjust core functionality. This allows us to mold the ERP software around our business in contrast to so many other software solutions.

Inconvénients

I really want a slice of inventory by valuation type. We use a suffix on our locations to get to where we need to be, but I'd like to be able to specify a single location for new, repair, broken, and any other classification we may want to make for a part and identify that the specific inventory is new, repair, broken, etc. From that, I should be able to pull a simple dashboard of how much inventory I have on hand that is new, repair, broken, etc. without having to use separate warehouses or locations.

Avantages

Access data anytime from any device anywhere around the world via an internet connection with a consistent real-time visibility. All users can access and input data into a centralized data store which puts consistent updated information at everyone’s fingertips instantly.
the flexibility: Easily scale resources up or down as needed without making a major investment decision. Cloud ERP software will remain current with automatic updates as part of your Cloud ERP service contract making it easier to take advantage of new capabilities.
More Responsive Service and Support: Cloud vendors provide more detailed information to Cloud ERP users at every service level and are more motivated to provide the best customer support.
Faster Time-to-Solution Value: When using public cloud models, businesses don’t have to buy and deploy infrastructure which allows them to be up and running with their Cloud ERP system much more quickly.
Minimized Financial Risks: Reduce upfront capital spending on technology infrastructure and the option of subscription software licensing thus further minimizing financial output and risk.
Economies of Skill: Vendors deploy, manage and run Cloud ERP solutions so businesses don’t have to, therefore allowing them to focus more on employee success, optimal business growth and bottom line profit initiatives.
Easy adoption and the user frendly, the seamless integration between the erp and microsoft office 365 and the workflows.
easy to customize without needed to have deep technical knolwledge to do the customization, the cost effectiveness of the ERP allowing us to increase the profitability, in addition the fact that maintennance of the database is easier, and the inclusion of CRM with the ERP accessing a unique database. Integration with PowerBi, and Financial reporting.

The software price is not based on the number of users. and the posibility to grow with the software. easy consolidation between companies with differents multi-currencies and multi-languages. Worldwide access.

Inconvénients

there is just not much i can say about dislike, due to any issues that i have with the system, the system was able to complete all the process without customization.

Avantages

The fact that this is all in the cloud makes it easy to use anywhere. You can use current processes and build on it and Acumatica also gives you background of what should be done easier, faster and automated.

Inconvénients

One thing I am looking would like to into personally as I saw this with other users in our origination as well as a frustration. The start date to enquiries always defaults to start on the current month you are using the enquiry for. As mention I saw the issue and have it myself and will still have to look into fixing this but I am sure there is a way to fix this and believe it is not fixed and could be changed.

Avantages

Acumatica makes coordinating daily tasks and project resource planning so easy that we can control them to ensure they are completed to the required standards. It is easy to use for all team members at all levels, it can be adapted to meet all needs as well, and enables them to collaborate with each other to complete jobs quickly and accurately. I like that it integrates with most of the applications we use, which gives us enough flexibility when importing and exporting data to and from it. I love the capabilities that it provides, which gives you the best reports, especially those related to financial data or progress rates, which are comprehensive and have an attractive appearance, in addition to that they are easy to understand, and the sorting and filtering tools provided by Acumatica, enable you to filter and find the information you need easily.

Inconvénients

There is nothing to hate about Acumatica, it just takes some training and then you will find that completing your missions with it will be very easy.

Avantages

In certain aspects the software allowed for enormous flexibility. Item classes and Financial Sub-\Accounts.
Open Architecture for creating modifications. We created a fairly large number of modifications, written and implemented by Nexvue, that turned Acumatica from a really good system to an exceptional one.

Inconvénients

Out of the box, importing, Transportation and Logistics were weak. We created a Voyage Maintenance
module. Freight in and Freight out System enhancements.

Avantages

The ability to find the information we need when we need it

Inconvénients

The only things I would like to see changed / added are reports. I do not like the way that the reports need to be built. I know that Acumatica is adding reports and I am happy to wait until they are done.

Avantages

Acumatica is a great ERP and project management solution that allows us to track orders and information in the field, as well as add partners and suppliers and provide them with access to specific tools to track their orders and update their data and completion percentages of their activities. Acumatica enhances team collaboration, so one colleague enters data while another colleague gets access to project details that help them complete their task. I love how Acumatica allows us to export data for use in another system and also for audits. Acumatica has enabled us to improve field interaction, simplify operations, and make quick decisions without lengthy meetings. Acumatica enables progress tracking and bottlenecks along the project lifecycle, as well as cross-departmental collaboration to discuss, answer general inquiries, collect data, and automate processes, allowing employees to focus on problem-solving and follow-up tasks more efficiently.

Inconvénients

Acumatica is simple to use and takes little training for the employees to become comfortable with the tools. I also saw data import and export issues.

Avantages

Ease of use. Ability to create own inquiries and pivot tables

Inconvénients

The existing integration with BigCommerce does not work! For B2B it requires a 3rd party add-on (Bundle B2B), the sychronisation is flakey and the integration lacks basic functionality such as customer price lists.

Alternatives envisagées 

Dynamics 365

Pourquoi choisir Acumatica Cloud ERP 

Cost to upgrade.

Pourquoi passer à Acumatica Cloud ERP

Overall for us a better solution

Avantages

Ease of use, comprehensive list of features, Report writing and General Inquiry functionality,

Inconvénients

The worst part of Acumatica is how it handles Email. System email accounts, while not a horrible idea, just don't work well. The worst part of that is how the outgoing emails use the system accounts. Outside contacts end up saving these email addresses instead of the "real" user email. Then when they email us using those email addresses the emails go nowhere. All emails should be sent using the user's real email address, and preferably their email client such as Outlook.
Third party VAR modules are harder to coordinate.
Upgrades are too frequent and expensive if you do not have your own development staff.
Customization requires development capabilities. Should be more user-level customization tools similar to Report Writer and GI screen.

Avantages

functionality,
accessibility
option of users CRM -but we could not implement

Inconvénients

product is not easy to use
spending extra times on unnecessary steps-printing document require multiple steps
search function not logical
report are not easy to generate
very rigid to make changes if needed

Avantages

Acumatica is a very scaleable solution. I love the fact that our business can grow and we can scale this product with our business. GAAP Accounting hasn't changed in ages, so what Acumatica brings to the table is new technology and robust functionality. I love the fact that all of our users can have access to the system with custom user roles. The network of connected applications continues to grow, making it easy to integrate with Amazon, Concur, and Docusign (among many others). Lastly, the unlimited user licensing is incredible. This allows our company to grow without paying a penalty for the growth.

Inconvénients

There is very little about this product that I don't like. Acumatica only sells through a channel of partners. This is great if you find a competent, high-performing partner. If not, you may not take full advantage of everything this product has to offer. Make sure that you vet the partner you do business with just as much as the feature functionality.

Avantages

Cloud Based. Very powerful. Very configurable.

Inconvénients

Not intuitive to create reports or inquiries.

Alternatives envisagées 

NetSuite

Pourquoi choisir Acumatica Cloud ERP 

We outgrew Quickbooks

Logiciel antérieur 

QuickBooks Desktop Enterprise