Avis clients sur Sellbrite

Avantages

Customer service
ease of use
easily available for questions
great pricing

Avantages

Ease of use, excellent support, very economical.

Inconvénients

At the time of this writing, listing on Shopify is not available, but I understand it will be available in a couple of week. I hope to see more reporting functions and the ability to create purchase orders.

Avantages

The software offers integrations with most of the marketplaces available. Adding a new marketplace and importing listings is easy.

Inconvénients

When I signed up for this software, I was under the impression that they offered order management. However after spending weeks of setting up the system, I was disappointed to find that the software does not allow purchases of batch shipping labels. To purchase and print shipping labels, you have to go into each order and print one by one. Their customer service rep recommended adding a shipping service like shippingeasy or shipstation to manage orders. Had I known that you can't use the software to do batch shipping labels, I would not have sunk this much time into getting it set up.

Avantages

User interface
Customer Service
Intelligent team
Opportunities and developments always around the corner with these guys

Inconvénients

-eBay product duplication (coming soon)
-Bulk editing from channel screen would make me use Sellbrite a lot more. I use eBay because it is faster but I am finding some things aren't updating in Sellbrite so I am having to fix a lot of those things at a snails paced as I wasn't aware of this (bad habits of mine).

Avantages

Easy to use and small learning curve. The ability to update, list, track products on each channel is priceless. The customer service is outstanding. I can update and access my account anytime and anywhere. The preset feature cuts down on having to enter all the same info when listing. You can see what products are linked with which channel. Price wise, Sellbrite's has a plan for any level of selling and is very affordable. Think seriously about this company before signing with someone else. They have committed to being the best and will soon be with all the up coming planned features.

Inconvénients

Ability to sync with accounting/finance programs like Xero or QuickBooks is a must. Currently I have to use cut and paste to keep the books. Sellbrite did state that QuickBooks Online is scheduled for availability this summer with Xero to shortly follow. Will be waiting for Xero accounting and more channels to be added in the near future.

Avantages

I stared Sellbrite about 2 years ago. It was amazing but pricey. After my promotion deal ran up I just couldn't afford what they were wanting. So I left, used a few other platforms and I kept finding my self comparing them to Sellbrite, which was not very fair because they weren't in the same league as Sellbrite but because of the cost I decided to put up with the others. Until I saw Sellbrite's pricing had gotten much better. I recently started using it again as the pricing was more favorable to me and wow what a difference it is. I don't think I will abandon it again. It's just too good. Customer support has been awesome. It still has a few bugs from time to time, but the support team always goes through it with me and I end up with resolution I expected every time.

Inconvénients

Price was the only downside but that is no longer the case!

Avantages

Real time inventory
Channel integration
FBA integration
Amazing support
Reasonable price
Walmart Integration

Inconvénients

Selling on Jet.com, however Sellbrite has not implemented listing products with them yet.
No other cons I can think of.

Avantages

The software is stable and works flawlessly. It also is a simple interface. All of this is super important because other services offer more features -- but when they blow up -- it's not worth it.

Inconvénients

Would like to see google shopping actions added.

Avantages

I love how this helps me keep the inventory all my things from site to site they also have webinars that you get acquainted with a software to make it easier to use. The customer service is also quite wonderful I got a call from and they helped me figure out what I wanted to do.

Inconvénients

I kind of wish there free trial had been longer since to see a real impact my business before the 14 days is over he's going to be near impossible because I am inputting so much manually.

Avantages

-Customer service is very attentive and helpful. They always respond quickly.
-Able to put up Ebay listings directly via the site.
-Interface looks nice.

Inconvénients

-Price point is pretty steep. $99 to $179 for the first two tiers.
-The ebay listing function is a bit more complicated to use than I would like. You need to go through multiple windows to choose options to complete your listings. I wish it could all be done on one page like directly through Ebay.
-Can't add sales outside of integrated platforms (like sales in person).
-Can't add purchase orders or fixed costs.
-Does not calculate profit despite being able to enter COGs.

Avantages

Sellbrite - I've been using Sellbrite for a couple of months now and really like it. It combines inventory management with being able to list on multiple channels from one app. Previously, I was using about 3 different apps for inventory management and listing on the different channels, and was having issues with things not importing correctly, inventory getting off, etc... Sellbrite has been great! Importing everything went extremely smoothly and it all imported correctly. I love the how to videos that walk you through the process so you know you've done it correctly and they schedule a phone visit with you so you can ask any questions you may have.
Things I really like: (1) seeing in the products list exactly which items are listed where and if there's any drafts in progress (this actually helped me find about 30 items that weren't listed on all the channels they should be), (2) the little photos in the product list zoom out when you hover over them, (3) listing on multiple channels is so much easier and quicker, (4) Templates and Recipes, this feature is so cool and such a time saver. You can make formulas for Titles, descriptions, etc.. so it automatically fills in or makes titles, descriptions, etc... I'm still learning this feature, but wow, what I time saver it is already. (5) great dashboard and easy to navigate menus. I have no trouble finding what I need or answers to questions I have. (6) shipping prices are comparable to other shipping programs. (7) Price.

Inconvénients

Cons: Not really any. I would like to see future versions have more reports for cost and profit information, but that's just the bookkeeper in me. And in shipping, you can't print multiple labels or invoices in bulk, but I guess they are already working on that for future versions.
I really love how this app works. Give it a try, you won't be disappointed.

Avantages

SellBrite's most helpful feature is their templates and recipes for sales channels. I can't even describe how much time it's saved us when we're making listings! Their support staff is a close second - they're always incredibly friendly, helpful, and knowledgeable. Problems get resolved in a timely manner and they explain everything thoroughly. It's one of the few companies where I feel like their support staff communicates with the development team fully.

Inconvénients

There are occasional hiccups (which is to be expected with any online software), but they resolve it within an hour or two when it happens.

Avantages

This is not the most sophisticated software but it is very simple to use, their customer service is very detailed although never live. For very little money you can manage all of your market place listings in one place with ease. If you want to, you can take time and learn to use templates and other features.

Inconvénients

The fact that customer service is never live, you always have to wait at least an hour for an answer.

Avantages

With other software we tried, you had to go into the posting and finish editing in order for the listing to be complete. After going through at least half a dozen other providers, we found nothing else compares to the ease of use reliability of SellBrite i.e. for posting to our BigCommerce and eBay sites -
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Inconvénients

Not obvious, but best way to review your inventory is through the export process (not reports). This can be found at Settings/Export Data.
A bit more robust reporting would be better too.

Avantages

The site is very easy to use, even for someone like me who isn't technical at ALL. And when there are times I need help, the customer service has been outstanding.

No contract!

Inconvénients

Right now the only cons I can think of are that it doesn't have all marketplaces available, but the ones missing are very small sellers for us anyway (Amazon Japan and Bonanza for example) but they are adding new options all the time, so I'm sure at some point they will all be there.

Avantages

Sellbrite integrates seamlessly with all of the main eCommerce retailers including Amazon, eBay, Jet.com, etc. and combines orders into a single, uncomplicated approach.

Inconvénients

Unfortunately, the cost of the service increased as the company grew, and priced us out of the market for their product. While not as expensive as some others, its features weren't quite up to what we were looking for given the price.

Avantages

We have seen increased sales due to listing on more than one channel. Maintaining inventory has been a huge plus for us.

Inconvénients

-Lacks many functions that are needed
-Support is very general and overall is very minimal with very long response times up to 24 hours and many times repeats the same information that you have provided as the issue.
-Creating listings on eBay very taxing compared to eBay itself
-Although the system "keeps" your listings to easily relist the item this only works with Amazon. If the item sold previously SellBrite is unable to recreate the listing without building a new listing altogether.

Avantages

Current integration with different sales channel, such as Shopify, Amazon, Walmart, Etsy among other. It make very simple the process of publishing products in new channels.

Inconvénients

Actually nothing in particular, but must say that some channels do not have an integration 100%, meaning that some updates an product creation should be done within the marketplace account.

Avantages

Sellbrite has great customer service, a decent feature set, and is an excellent place to start for beginning ecommerce merchants or those looking for a solution that keeps costs as low as possible.

Inconvénients

Their development team doesn't always think completely through product updates, so they sometimes have issues when rolling out new features. To their credit, they usually work quickly to fix any issues that arise.

Avantages

Fabulous product, fabulous customer service, true Multi Channel functionality. The best product of its genre that I've seen.

Inconvénients

Not able to schedule listings with a delta time between listings. When a group of listings is submitted they all begin (and therefore end) at approximately the same time.

Avantages

I love that I don't have to think about my inventory - orders are updated automatically across multiple channels which gives me time to manage other things.

Inconvénients

I prefer to create new listings on one of my channels rather than within Sellbrite. Then I import them into Sellbrite and use that for listing on other channels. It's not an issue of the app, but rather, my preference - not a con, per se, just a personal preference.

Avantages

Many updates
Good customer support and quick too

Inconvénients

Cannot think of any. If I have a problem, they fix it

Avantages

Easy to use, unlimited cross-platform account linking, no extra cost. Automatically sync inventory to avoid overselling. Dasboard interface detailed statistics, easy to track my business activities!

Inconvénients

Although synchronizing products from many places, it is still not optimal. Need a solution to easily synchronize channels through one button

Alternatives envisagées 

ecomdash, ChannelAdvisor et Zoho Inventory

Pourquoi passer à Sellbrite

Reasonable cost, easy to use for my staff.

Avantages

I'm the database developer, charged with connecting our FileMaker database to Sellbrite. This is made fairly easy via Sellbrite's RESTful API.

Inconvénients

So far, we've been able to do what we need, but with some limitations and workarounds, which we anticipate seeing reduced as the next API version is released. These include more bulk Get/Put abilities; consistency with fields in the API versus the UI (oh, and making the U.I. capable of searching for some fields we had hoped to populate in the API but aren't so useful if they can't be searched online). API documentation understandable, needs fleshing out to clarify and reduce confusion or questions I'm seeing in the community discussions.

Avantages

We would not be able to keep our platforms organized without Sellbrite. It is the perfect central repository for all of our product data, and helps us to ensure that all of the platforms have the latest & greatest product information, pictures, consistent pricing, and accurate inventory. The interface is very clean, responsive, and friendly, even for new users. Integration with our ERP system via their API is a bonus. Thank you Sellbrite!

Inconvénients

Continued tighter integration on some platforms would be helpful. For example, eBay business policies, full creation of new products on Amazon & Walmart, etc. The development team is constantly adding new new & improved features, which makes the extra cost worthwhile. Can't wait to see what you come up with next!