Avis clients sur Contractor Foreman

Avantages

The feature rich software was not what we thought we needed until we started using it. There are still things that we are learning about the software that help us better run our business.It was our goal to find something that we can use daily and not become burdened by the usage and need of the software. A few hours a day by the whole team makes sure that our customers are feeling important and well taken care of.

Inconvénients

There was a bit of a learning curve for our team at first. Once we understood that complexity and ability of the software ad a few trainings we were able to fins our groove. the best way to learn it is to use it EVERY DAY.We would like to see more of a CRM nurturing aspect within the program. Reminders, drip emails, etc..

Alternatives envisagées 

Jobber

Pourquoi choisir Contractor Foreman 

Needed more features and management

Pourquoi passer à Contractor Foreman

Free trial, customer service and cost of onboarding

Avantages

The platform is self contained and is very easy to use. Each page has a how-to video and a suggestion module. They are also extremely responsive when putting in a support ticket or requesting training. The onboarding has been very good and it was super quick to get setup.

Inconvénients

The system is populated with demo data which does help initially but would also makes things a bit murky.

Alternatives envisagées 

Procore

Pourquoi passer à Contractor Foreman

Contractor foreman was less expensive and came with more onboarding support and training (without additional fees)

Avantages

Overall the product has tons of interesting features.

Inconvénients

Customer Support, how rude their staff can be over a simple problem.

Avantages

Price
Price fix guarantee
Amount of features included

Inconvénients

There need's to be a lot of improvement in the Scheduling Module
UI can be slow

Avantages

All of the features, believe me I did a demo on ALL others and this one always came out as the leader plus they are constantly upgrading and adding new features. Let them know what you need or want and they will do their best to make it happen.

Inconvénients

I wish some things were more customized easily to suite our very unique needs.

Alternatives envisagées 

Procore, Fieldwire et monday.com

Pourquoi choisir Contractor Foreman 

Appenate is great at building forms and a systems but has limitations

Logiciel antérieur 

Appenate

Pourquoi passer à Contractor Foreman

I did demo on a lot more than I listed and CF had way more features for cost

Avantages

The ability to have. A customer portal , create schedules from quote and crew schedules from schedules. All fairly seamless.

Inconvénients

Some features are just gimmick and pointless, despite having been on live chat and live training there seems to be many parts that don’t quite gel together as they should, causing lots of mouse clicks and repetition in some areas.

Alternatives envisagées 

Fieldwire

Pourquoi choisir Contractor Foreman 

For a Customer portal and the ability to create schedules and crew schedules. From estimates and streamline the company processes

Pourquoi passer à Contractor Foreman

Appearance and tools available made CF stand out a little Bit more Than the others. Although lack of drop box and zero integration was almost a deal breaker and if it’s not here soon we will not continue.

Avantages

Completely Customizable
Ease of Use
Great Customer Support

Inconvénients

Clients have to make their selections that have an allotted allowance under Change Orders. Should be it's own item.

Avantages

I like the ease of use and the help that is provided if you have questions.

Inconvénients

Nothing at this time. The program has satisfied my expectations.

Avantages

Absolutely the best app for beginner contractors like myself. So easy to use and they offer training if you get stumped. Love it.

Inconvénients

The cost is a bit high but they offer a30 day free trial which helps greatly.

Avantages

Contractor Foreman is fast and has what I need to do my job. If I have any issues I can chat with someone right away.

Inconvénients

Sometimes when the system is down it's a pain.

Avantages

- The integration of the whole platform is very good, including externally with Quickbooks Online.
- Ability to do time sheets in the field without separate software.
- Cost codes and cost items that can be used for different jobs, this is huge for us.
- Other fringe abilities, such as sending billing to a different person vs. the customer, and CC'ing multiple folks.
- The apps are really feature heavy for a construction software, many other competitors, the apps are just terrible vs. the web portal.

Inconvénients

- The Service Ticket and Work Order systems don't work that well, and leave us lacking.
- So far I have found tons of bugs in the iOS app, though I will say they try to address them quickly.
- Might seem odd, but can't assign multiple wage rates to the same employee depending on cost code/item. This is huge for contractors that deal with Davis-Bacon wages.

Alternatives envisagées 

Procore et Tradify

Pourquoi choisir Contractor Foreman 

The competitor product was very clunky, phone apps were terrible feature-wise, and most of all, the value proposition was not very good at all, more than twice the expense for half the features of Contractor Foreman.

Pourquoi passer à Contractor Foreman

The value proposition, eagerness to assist of the staff, ability to submit bugs and suggestions, and general integration made this software switch a simple decision.

Avantages

The numerous features in the project was great.

Inconvénients

There was no training on how all of the modules worked together, just on the modules individually in the videos. The customer support has been terrible I am just this week receiving responses to tickets sent in on Feb 10th, it is now the End of March. The customer service team always seemed to have the mindset that I was wrong and wouldn't fully read what I was telling them. Because of some bugs with the links to QBO we had progress invoices syncing over that were for full value rather than the percentage (This has been Fixed). There is something wrong with the link now that once it syncs over to QBO the values are changing. When completing work orders into invoices the fields would not properly fill out requiring lots of manual entry, we changed our workflow to not use those because of that so I have not checked to see if that has been fixed.

Avantages

This is a comprehensive software, that my company has integrated into everyday use. The aspect I like the most is that it is always improving. The innovators working in the background at Contractor Foreman are constantly seeking to optimize.

Inconvénients

The biggest problem we've had is waiting on the ability to connect with QuickBooks Desktop. At this point the connection is ready and my team just needs to follow the steps.

Avantages

I love that you can start with a sales lead and guide it all the way through project completion. The features were well thought out and consider different ways of doing business. Sending quotes and proposals is fantastic as we are able to send it with as great, or little, detail as we desire. Originally I was looking for an estimating program, but this has exceeded my expectations so far.

Inconvénients

It can be a bit buggy and slow at times. Thankfully it's infrequent and live support chat is available as well as bug reporting.

Avantages

Contractor Foreman is logically organized, easily customizable, and very powerful for the price. If your company is self-motivated, Contractor Foreman and efficiently organize your project management processes.

Inconvénients

As with any software, Contractor Foreman doesn't fit all construction companies. We are definitely pushing the limits of each feature and still have to code many fields in order to expand CFs capabilities to match our needs.

Alternatives envisagées 

Procore

Pourquoi choisir Contractor Foreman 

We are great at production. Administrating production management software is not our strength. Our tools should work for us and not be a bottleneck.

Logiciel antérieur 

Procore

Pourquoi passer à Contractor Foreman

Modularity, Logical Interface, Self-controlled features - we don't need the software provider or another consultant to write reports or modify our software for us.

Avantages

This looks so amazing, so far it values all the real world things we value. my team is already so stoked. We have so many structures to track, manage and project the problems that must only be relevant to contractors, as no other software seems to understand constructing accounting. Or cyclical project management. So to see these tools has justified our team's deep inner knowing that, YES, these are important, we are not crazy.

Inconvénients

It's a little rough around the edges. Went to add a suggestion, and got an error page instead of a form to fill out. yet, I see that they have even opened up their suggestions to be voted on and hashed out like a forum. so it's not by neglect to my request that the error occurred

Alternatives envisagées 

FreshBooks et Wave

Pourquoi choisir Contractor Foreman 

Um... quick books sucksand they are obnoxiously greedy

Logiciel antérieur 

QuickBooks Desktop et Trello

Pourquoi passer à Contractor Foreman

Price or better odds of working for our neeeds

Avantages

I like how easy the software is to use on a daily basis. I works seamless between my desktop and mobile device. I can access anywhere I am. Monthly update features have improved existing features along the way.

Inconvénients

There are some features that could be added such as a Warranty module... however when suggestions are made they are heard and considered.

Alternatives envisagées 

Procore

Pourquoi passer à Contractor Foreman

The cost was attractive, the ease of use of the software is what sold us on this product. Estimate organization and flow, project cost management, scheduling etc... it was a no brainer.

Avantages

A whole lot of functionality all in one place. I like having a single place for myself, subs, and clients to access the information needed.

Inconvénients

Seems there's some redundancy. Not sure if I missed it, but a quick start training to estimating would be beneficial. Example - it's easy to find "estimates" and create one, but if you do this outside of opportunities you will have to manually tie the estimate to the project later. There should be a best practice that shows how to utilize the system in the most efficient manner to save time.

Alternatives envisagées 

Jobber

Pourquoi passer à Contractor Foreman

ROI. Overall cost for the benefits received. Fantastic customer service and willingness to improve for the client. And lastly, it felt more like a perfect fit for my company size. Other programs we looked into seemed like they were either made for a single trade construction company with multiple crews (i.e., electrical, plumbing, hvac, etc) and could essentially be jerry rigged to fit a general contractor, or were designed for large construction companies that have a lot of office employees that have time to sit at a computer all day.

Avantages

The cost is the biggest pro for this software. For the price, you can't beat it. It does an adequate job tracking the things we need to track, and the scheduling tool is great.

Inconvénients

This software was very difficult to implement for our type of construction business. We do a lot of Government projects that require tracking unique items and obtaining different forms that we do electronically that we need our site superintendent able to track as well as office staff. The way to create the forms is difficult to figure out, and the formatting doesn't hold from one screen to the next so we get random spaces and periods in the finished product.

Avantages

In addition to its collaborative capabilities, Contractor Foreman is one of the best cloud-based platforms for managing construction projects. Contractor Foreman improves communication between team members in order to prepare workflow plans, update tasks and prepare technical and financial reports efficiently. I like how the workflow is customized and allows all stakeholders to participate in planning and monitoring processes for different activities along the project lifecycle using the tools provided by Contractor Foreman. I like how all changes and project logs are stored in the cloud using Contractor Foreman so we can access them from anywhere, anytime. I like how it integrates with many applications, which saves us from frequent entries and enables us to import and export data easily. I appreciate Contractor Foreman's quick response, discussing issues and finding appropriate solutions. The subscription prices are encouraging and there are many packages that suit all construction companies of all sizes.

Inconvénients

I did not notice a lot of undesirable things, as Contractor Foreman is an online platform that does not need to be downloaded or certain settings: for the mobile application, I do not find it as efficient as the platform and it must be radically improved to suit the nature of our business at the present time, in which mobile applications are primary.

Avantages

Contractor Foreman has been an all-in-one construction management software for our company! I needed a system that would allow me to estimate, invoice, store files, be accessible from multiple locations, track leads, and yet be easy to use. This was the first system I found that could be geared toward large or small contractors and still have all of the features I was looking for. For someone that has used similar systems in the past this was an easy transition.

Inconvénients

When we first signed up with CF we wanted to integrate with Quickbooks to save us time and money on double entry, but had a lot issues with it. We tried for 3 months to successfully implement this feature with no success. We switched to Quickbooks online and it worked better, but we still found enough errors that we finally called it quits and went back to double entry. To a new user the system can be overwhelming because there are a lot of features to this program and we found that some users really struggled with the implementation of the new software.

Avantages

You have a lot of features built into one place.

Inconvénients

Not very user friendly, wording and descriptions for permissions for example are confusing, app user interface could be simplified for field techs, should be able to have a customer with multiple locations and the biggest feature that is missing is the ability to require time tracking on work orders and change orders. Also hate that you cannot create a service ticket with an item from an estimate or sov. Also, hate that you cannot create estimates, invoices, payments, change orders, work orders, po's, bills, expenses or add subcontractors through the project summary unless one has already been created outside of the summary.

Alternatives envisagées 

Procore

Pourquoi passer à Contractor Foreman

See above

Avantages

Lots of features that we have been looking for

Inconvénients

The features work really well in theory but not so much in practice. Integrations with QB are the worst while financials are the most important to the company! Having faced a lot of issues with software, I am spending half of my day talking to customer support. They are able to fix some issues, but it is really annoying that I need to waste so much time for them to fix the issue while they cannot admit that the platform has a lot of bugs and the user himself is not and will not be able to fix problems. The WORST part is that when customer service is not able to assist which happens VERY OFTEN, they request to send email to their customer support. Weeks go by and there is no response. When I reach out to them again, it seems like they have no notes and they start over asking questions, submitting duplicate requests and keep promising to fix the issue. With so many great capabilities it is a shame they are not able to get it together and really take care of their existing clients.

Avantages

1- The product is so robust but easily customizable. There are substantially more features available than you could really effectively use - but thats not a problem, just turn them off in module/global settings. 2- Customer support has been wonderful, we frequently use "live chat" to get things answered, not submit tickets and wait for reply like other products. 3- Mobile use is nearly as robust as desktop, everything that you could really productively do on a mobile device is available at your fingertips. 4- directory, we are putting out all project

Inconvénients

report customization: there are some things that we could use reports via excel on that if given the option to turn on/off data being exported it would make the files easier to work with.

Alternatives envisagées 

Procore, QuickBooks Time et RAKEN

Pourquoi passer à Contractor Foreman

Value, features available, customization

Avantages

Contractor Foreman has various positive features that retain my continued use for the software, such as ability to allow photo uploads within daily logs, mobile app use for all users, and reminder capabilities for critical job tasks.

Inconvénients

Least likeable feature is when attempting to synchronize contractors foreman into our QuickBooks Software. There are duplicate entries or certain things do not transfer correctly. As a result, we had to terminate the synchronization between the two. Looking for an effective method to prevent errors from happening.