Avis clients sur Docebo

Avantages

Nous aimons le fait que le logiciel croît et évolue constamment et nous a permis de progresser au-delà de ce que nous pensions initialement possible. Nous aimons aussi le partenariat que nous avons avec Docebo. Nous estimons que notre entreprise compte vraiment pour eux et qu’ils sont à l’écoute de nos besoins et utilisent des exemples pour nous aider à résoudre tous les problèmes.

Inconvénients

Le logiciel grandit et évolue rapidement, on a parfois l'impression de passer rapidement au produit suivant plutôt que de développer pleinement ce sur quoi il travaillait. Le produit ou la nouvelle fonctionnalité peut être complet à 95%.

Avantages

We love the fact the software is constantly growing and evolving and has allowed us to grow beyond what we originally thought possible. We also love the partnership we have with Docebo. We feel our business truly matters to them and that they listen to our needs and use cases to help us solve any issues.

Inconvénients

The software is growing and evolving quickly, it sometimes feels like they are moving quickly onto the next product rather than fully developing what they were working on. The product or new feature may be 95%-99% complete.

Avantages

he overall experience with the Docebo Learning Management System (LMS) has been outstanding. Docebo offers a robust and user-friendly platform that streamlines the process of creating, managing, and delivering training content.

One of the key strengths of Docebo is its intuitive interface, which makes it easy for administrators to upload course materials, track learner progress, and generate reports. The platform's customizable features allow for the creation of tailored learning paths and the incorporation of multimedia content, enhancing the overall learning experience.

Docebo provides a seamless and engaging learning environment from a learner's perspective. The platform is accessible across various devices, ensuring flexibility and convenience for users. Its interactive features, such as quizzes, surveys, and discussion forums, foster collaboration and knowledge sharing among learners.

Overall, Docebo stands out for its user-friendly interface, customization options, and interactive features, making it a valuable tool for organizations seeking to enhance their learning and development initiatives.

Inconvénients

1. pricing, 2.customization limitations and 3. complexity

Alternatives envisagées 

Pourquoi choisir Docebo 

Pourquoi passer à Docebo

Avantages

Docebo presents the product information in a highly useful manner, which personally assists me in easily locating the related topics.

Inconvénients

I've found nothing yet on Docebo to be hate or disliked by me.

Avantages

Some of the workflows are intuitive. Supports a lot of file formats.

Inconvénients

Clunky navigation. Our users consistently report negative feedback. There are bugs in the workflows, customer support all give different responses and often are incorrect. The support is just awful being in EST with no phone support (even for fee) available. issues take a long time to solve (sometimes months) and support is very slow. This is not a very well developed or managed application given the breadth and scope of issues we've encountered.

Alternatives envisagées 

Pourquoi passer à Docebo

Avantages

I love that people are able to share their own content, our most popular content comes from people within the business and this platform is ideal for capturing and encouraging internal knowledge sharing. It is also really easy to customise for different viewing audiences.

Inconvénients

I wish the formal (courses) and informal (user shared) learning content could interconnect more easily, it's not a deal breaker, but would mean I don't have to maintain two content libraries.

Alternatives envisagées 

Pourquoi passer à Docebo

Avantages

Docebo is a more than complete LMS which makes it easy to lesen/teach specific content created either directly on the platform or with additional software authoring tools.What I like the most are the widespread possibilities we have because of the number of features. Even after using it for almost five years there are still functions I didn‘t know.Because if the constant development the software becomes better every month.The reporting possibilities are also a huge plus compared to other solutions. It has never been that easy to check the of a users learning experience.

Inconvénients

Because of the mentioned wide range of features it takes some time to get familiar with all functions.Sometimes I get the feeling that working on new stuff is more important than improving existing features, even through it is requested a lot.Not saying they ignore the requests, but sometimes the development takes a lot of time.

Avantages

Gamification features, Learning plans, ease of use, Learning management, engagement, branding

Inconvénients

Certificate template is really poor, setting up power users could be easier

Alternatives envisagées 

Pourquoi choisir Docebo 

Avantages

Our company needed to combine both external and internal training content from several LMS and merge into one central LMS. The ability to set up branches has allowed us to do that while still allowing customization and controlling the type of access needed for each departmental usage.

Inconvénients

Reporting feature (as with all LMS I've come across) is still not robust enough in it's customization features. We still have to export raw data into another application to get the reports we need.

Avantages

Outstanding support by implementation team, able to manage three distinct and separate training programs on one platform (Customer, Partner, Internal), Intuitive interface for Admins

Inconvénients

Versioning of training material from Central Repository, Exam score history, learning plan functionality

Avantages

Docebo has a lot of features and flexibility. We have the Discover, Coach, and Share packages and Extended Enterprise (which allows up to 50 subdomains). We had a slow ramp-up time, but once we understood what was under the hood, we migrated all 70 clients over to the new system with over 5,000 pieces of content. 10 languages as well, which is another benefit that they offer, the language capability is great as we expand.

Inconvénients

After working with Docebo for the last three years, I have to say I don't like that they like to charge for a la carte services, instead of including them in a larger package deal. This makes it harder to sell the services to our leadership team. Add-ons keep adding up $$$.

Avantages

The control the platform gives you. The customization options are off the charts! We've completely bent Docebo to our desires and set up various views for different roles and departments, as well as customer reporting. The white label experience is also fabulous.

Inconvénients

The thing I least like about Docebo is actually an asset to them. They offer additional modules including social learning and learning insights, but both at additional cost. Since we didn't purchase those when we first started with Docebo, now I'll have to get separate budget approval for them.

Alternatives envisagées 

Pourquoi choisir Docebo 

Logiciel antérieur 

Pourquoi passer à Docebo

Avantages

I love the way users, courses, lesson plans, and reporting are organized. I can generally configure the platform to do what I need to do regarding managing users and tracking course completions/scores. I also love how the dashboard and buttons can be customized. I was able to configure the look and feel of the platform to match our branding.

Inconvénients

My least favorite aspect is the difficulty of trying to troubleshoot bugs in the system. We've had some tracking issues without Docebo Marketplace content that haven't been able to be resolved. When I have to ask IT for help, my requests are generally unresolved.

Alternatives envisagées 

Pourquoi choisir Docebo 

Logiciel antérieur 

Pourquoi passer à Docebo

Avantages

Docebo is a user-friendly platform that allows you to build customized and intentional learner experiences.

Inconvénients

While the out of the box reports can get you most of the metrics you need, the labeling of reports and they way they organize the data isn't always the most intuitive. The custom report builder can do most things, but getting to your final result isn't always an intuitive experience.

Avantages

The ease of use for learners as well as the administrator. Learners can access their personal activity with just a few clicks!

Inconvénients

Reporting can be too simple. I would like to run more in-depth reports.

Avantages

- A lot of features (e.g. gamification, ILTs, learning plans, power users, enrollment rules, automatic groups, etc.)
- Great customization (branding, custom pages, access to CSS

Inconvénients

- Some features have not been updated in a long time (e.g. learning plans, catalogs, skill management).
- Some pages cannot be customized for some reason (e.g. gamification page, my team, my profile)
- Customer service is quick to help but after so many years working with the tool, I sometimes know the answer they are giving me is not correct and need to prove it before they admit it

Avantages

Our company is responsible for providing support management to different projects, requiring prospective support managers training for each project individually. Our work would have been impossible without Docebo, thanks to which we can provide efficient training for our new employees. The tool has an easy to navigate interface, so our newbies are not feeling lost during onboarding. It is extremely difficult to find the right LMS to make sure that new employees complete their training successfully and ready to start working on the assigned projects. Most of the LMS are too confusing for employees, but not Docebo.

Inconvénients

There is basically nothing to complain about, which is already quite a rarity, when it comes to different tools. Some of our employees had problems with logging in, but that occurred that rarely that it's hard to consider it an issue. So, all in all, Docebo is basically only benefits without any flaws, at least judging from our experience. A great LMS tool.

Avantages

Docebo Learn is a intuitive LMS and easy to learn and manage while still being very customisable.There are plenty of plugins and additions to meet your organizational needs that complement the wide variety of options already included in the tool.The support structure is excellent with an easy to reach helpdesk and our direct customer contact is always easily available.

Inconvénients

Ideas or suggestions for enhancement take a long time, if ever, to be realised.The helpdesk is sometimes too rigid in the requirements to resolve a case

Avantages

The ease of use, along with all the functions available.

Inconvénients

IT help desk service could be faster when issues present themselves.

Avantages

- Ability to personalize each audience's experience.
- Ability to customize pages through HTML and CSS.
- User-friendly admin interface.
- Option to set up and customize power user visibility in great detail.
- Robust documentation and very well-prepared support team.
- APIs and bulk action options which make administrative tasks far less time-consuming.
- Great integration options.

Inconvénients

The ILT setup could still use some improvement. For instance, while we can build several sessions within the same ILT course, we cannot assign different training materials - all cohorts get to see the same e-learning modules, which is not ideal if access should not be allowed pre/post-event.

Avantages

I literally saved a part-time equivalent position when I switched LMSs to Docebo because the admin side is so easy to use. It has excellent APIs that are very capable of automation like user data feeds. The system is easy for first-time users to figure out and our admin team to set up and manage coursework.

Inconvénients

It does a terrible job of archiving old content.

Avantages

We were extremely impressed with our initial demonstration of the platform, our sales rep did a great job. It was beautiful, looked like "us" and seemed to do anything we might want. Working within the free trial of the platform it was quite nice!

Inconvénients

It's complicated and expensive. I'd read about how the software was difficult to launch and upon logging in I could see why. We did self-implementation with a different LMS and I'm fairly confident that would not have been possible with Docebo. The cost was an almost immediate turn off for leadership as they were on the high end (we were considering options with native content, so our pricing included courses).

Alternatives envisagées 

Pourquoi passer à Docebo

Avantages

Service! We also liked the flexibility of the platform and how easy it was to create our own solution quickly.

Inconvénients

The only thing that was difficult for us was the timing of our implementation with the timing of the new 7.0 release. It was not that big of an issue, but it was another detail we needed to consider. For example, do we change this feature or wait for 7.0?

Avantages

The possibilities to customize and automatize some processes make our daily operations so much easier. The central repository and user management are very simple and powerful tools.

Inconvénients

Surveys and reports can be improved to ensure all data is translated into valuable information to make data-driven decisions. "My Activity" is not very useful for our use-case and it would be great to customize that board in a modular way like the menus and pages.

Avantages

easy to use and administer. easy quick graphics give course status at a glance

Inconvénients

all training material has to be uploaded to the platform and certain steps completed before its visible to all users, can be very time consuming when the easier solution would be the content accessible to all users through the integration software