Avis clients sur Dayforce HCM

Avantages

Dayforce HCM est assez facile à utiliser. Le système a beaucoup de flexibilité et de fonctionnalités

Inconvénients

Chaque module que nous a un coût spécifique et il y a parfois des problèmes de bugs

Avantages

I love that it is one solution. No more imports, no more worries about data dropping off. The test portal allows us to set up new deductions and earnings, and test them before putting them into production. The future dating feature works really well. It allows us to enter increase early and test them in a future payroll to see how the employees pay check will look, and gives us more time to audit our changes thus relieving some of the stress that comes with year end. The education portal is a big plus. It allows us to learn at our own pace, and to schedule that classes that are helpful for each administrative role.

Avantages

The most beneficial feature is that it solves many problems together which has helped my company from importing data or worrying about data dropping off when using different softwares.

Inconvénients

The implementation process was difficult for us to navigate at some point. That's something they can work on in order to make the software easy to use even for beginners.

Avantages

Processing payroll is so much easier and less time consuming. making change and verifying the update takes minimal time. Auditing and reporting for payroll has been simplified. Having HR and payroll in one integrated system helps to make employee changes seamless.

Inconvénients

There is a lot of things the system can do for us. It will take time to determine what we want to use. Learning will be ongoing for the entire time I use the system.

Avantages

i love the employee portal and the application progress

Inconvénients

its not enough jobs that i like on there

Avantages

Dayforce HCM Positive Aspect Review: Dayforce HCM is an incredibly comprehensive HR software solution that provides a wide range of features to help streamline the HR process. It is user-friendly and offers great customer service.

Inconvénients

Dayforce HCM Negative Aspect Review: Dayforce HCM can be quite expensive and its learning curve can be steep. Some of the features can be a bit tricky to use and the interface can be a bit cluttered.

Avantages

The features I use is reporting, Payroll .

Inconvénients

To many features to learn at once . Not getting answers right away

Alternatives envisagées 

ADP Workforce Now

Pourquoi passer à Dayforce HCM

It worked for are organization

Avantages

We switched to Dayforce from Sage, and I can say that it is much easier to use and navigate. You can send emails, and even get help through the actual website and app. Both the website and app are very user friendly. You can keep track of your time, request time off, and even get to your paystubs quickly with very little trouble.

Inconvénients

I think the only downside is if you forget your password, there are a few steps to reset it as there are with just about anything nowadays.

Avantages

Price was cheap for the functionality compared to many other providers and sales cycle was promising. There are some great people in the company who try to do their best by clients.

Implementation model price was also reasonable compared to market.

Inconvénients

The company has grown a lot and they don’t have a knowledgeable staff compliment that understood my business. The result was too much time spent after implementation fixing things that were not done correctly.

Their various support teams did not work together in a seamless way for the customer. Prepare to have a lot of your own resources to sort things out if you go with them.

Avantages

We can do the complete Employee Management in this tool starting from Onboarding to time tracking to leave management to Goal setting to Annual Feedback cycles to Compensation.

Inconvénients

It does not provide hierarchical visibility on Employees, As a Manager you can only see the data for your immediate reportee and not further down the chain

Avantages

I like the efficiency. It saves time and money running the business.

Inconvénients

I enjoy all of what the product has to offer.

Avantages

Dayforce is a great platform for many HR related purposes. You can track/assign employee hours and shifts, monitor and approve time off requests, and calculate payroll. In addition, it allows employees to monitor/track their benefits, retrieve pay sheets, change direct deposit information and more.

Inconvénients

Compared to other software that is payroll only, Dayforce is a little clunky. It takes too many clicks to do simple things like adjusting time clocks, approving payroll, and using it as both a team manager AND an employee. Certain features, such as a manager adding a time off request for an employee, requires Silverlight, so we can only do that with Internet Explorer and no other browser.

Avantages

Dayforce puts information into one platform, HR, Benefits, Payroll.

Inconvénients

Functionality and reporting are clunky. It is hard to get information out and into one report. We have had to do more things manually, especially, in payroll than what we had to with a prior vendor.

Avantages

We love that we have been able to go paperless in all of our HR processes from application to termination. We no longer use paper apps, compensation change forms, benefits apps, or onboarding documents. Everything is paperless. We can look in the system and see where approvals are sitting. This has made our HR flows and processes so much easier and efficient. We also love the one employee record. From application to hire we only have to enter their information once. We have significantly cut down on our errors and the spreadsheets we used to keep to follow all of our processes. Our Onboarding is streamlined and professional. New hires can fill out all of their documents prior to the first day of work, so that we can maximize our first day with them. And finally Support. The Support Team is world class. I can't speak highly enough about the responsiveness, expertise and efficient way the support team works with their clients! Ceridian gets an A+ for their support.

Inconvénients

Prior to the newest upgrade to 53, Reporting was a bit clunky and difficult to understand. As a busy HR Leader, I don't have extensive time to take a bunch of classes to learn how to run reports. They need to be easy, user friendly and intuitive. Prior to the upgrade they were not. The new Reports module has come a LONG way in improving this. The reporting module is now in HTML and much easier to understand and use. Other than that, I cannot think of one other Con to the Dayforce system. I came from a very different provider that I was extremely displeased with, so it makes it a little more challenging to find Cons. I am very happy with the decision to move to Ceridian.

Avantages

I worked with Dayforce from Ceridian for over 2 years. It was difficult to implement it but what is good with this system is how EVERYTHING is centralized, employee information, payroll, timesheet, time off request, onboarding, etc. This is GREAT, it saves time. They do have FEW but VERY competent technical support specialist that we can rely on but unfortunately, not all of them are able to support you properly.

Inconvénients

The problems with Dayforce are that EVERYTIME you want to do a modification (vacation calculation per example) it cost you money. Every time they do a modification based on what you asked, it will impact something else (since everything is centralized) and most of the time, their customer support team are not specialized enough to know what changes impacts what. It is VERY painful working with their team sometimes as a problem solved creates another issue where most of the time you still need to pay extra money to solve it.

Alternatives envisagées 

ADP Workforce Now

Avantages

I liked that the buttons were big and accessible and easy to see, and that they later modified different types of clocking in and out (lunches, etc). When they updated the software, you could tell they tried (and succeeded, partially) in simplifying some of the screens for users.

Inconvénients

Past versions of Dayforce would freeze up a bit. Also, any time anything went wrong (sometimes a log in or out didn't take, sometimes a time would need to be edited) the manager or boss would have to personally modifying these issues. Under good management, this wouldn't be an issue. Under bosses who can barely handle stress and take systems errors out on their employees, it's a complete nightmare situation. This is where Dayforce could really look beyond coding issues and consider how to socially engineer better customer service solutions so even technically challenged supervisors can use the system easily.

Avantages

I've used this from an end user perspective actively at one organization that chose this, and it was easy to use and navigate for the day to day HR, Payroll, Benefits, etc scope. The teams are fairly hands-on throughout implementation and they will do a lot to showcase wow-factors throughout the sales process until actual technical questions arise for some features.

Inconvénients

In one experience evaluating this product as an all-in-one offering, we needed to ensure the Learning piece of functionality would suit our needs. It did not. The Learning product was presented as in-house and with their own roadmap for features and development. Every demo of this piece of the product was high level and they avoided getting detailed with backend/LMS admin features and setup. After getting to try it hands-on, we found out why. Despite being told all file types and sizes could be stored in the repository, this was not the case. We also uncovered many functionalities that we'd been told were available were, in fact, not. The backend at the time we evaluated this solution for Learning was actually powered by Docebo and not Ceridian. That is strictly the Learning content repository, not the HR solution side, to be clear. At any rate, the Learning solution was definitely not what was described to us in features, functionality, and in general based on our needs analysis. If you evaluate this solution, get all the right teams and experts involved that will ask the right questions and ask for a hands-on walkthrough of the backend. The demeanor of our sales contacts after inquiring about the absence of much of what was promised changed abruptly. Subsequent interactions were very negative overall with portions of the team.

Avantages

Our business was heavily paper driven prior to using Dayforce. We had an older payroll system, no benefits administration, a separate time and attendance system outside of payroll, a manual recruiting and manual learning process. What I like most about Dayforce is that it’s a single platform that will house all important employee information is together. I no longer have managers calling to ask if someone has vacation time available, or if someone took a class. It’s visible to managers at the touch of a button.

Dayforce has also allowed us to customize our system to the features we want and need. We are using payroll, WFM, Time and attendance, benefits, recruitment, performance management, compensation, on boarding and learning.

It has allowed us to transform the way we do our jobs by eliminating all the paper forms and empowering our employees and managers.

Inconvénients

The downside is that each module that we purchased is a separate cost. This is a good and bad thing, we only pay for what we need, but since I want everything we need to pay for it.

Avantages

There are multiple things that I enjoy about Dayforce HCM, some of which include the ability to simply and efficiently administer payroll information such that employees would be able to enter their personal bank account information, how they would like their pay distributed among multiple bank accounts, if applicable. I also very much like the simplicity of the user interface when dealing with benefit administration, which can get very confusing with other HR softwares, but not with Dayforce HCM. Keeping tracking of PTO is also very streamlined, as the amount of PTO available increases, or decreases, in real time. Paystubs are easily accessible, also. Lastly, customer service, whenever needed, is always happy to help and is always available to answer the call in a just a few minutes. Highly recommended.

Inconvénients

The only possible aspect that I can point out as a negative when it comes to Dayforce HCM is its pricing brackets. Compared to other HR services, the price is a bit more expensive, which may become an obstacle for some, but when considering the value of the service you would be getting, I feel it is well worth it. Outside of the potential pricing barrier, I honestly have nothing else to point out as a negative, as the service does everything it promises to be able to do, and efficiently.

Avantages

Cloud Base accessible and portable. Easy customization as clients we can create and modify fields on our own very quicly

Inconvénients

The difficulty interfacing data, and the there is much opportunity for improvement in interfacing. Most of the interfacing had to be on our own with little support. We think the support was not enough and has created delays and painstaking situations.

Avantages

Dayforce HCM was the first payroll software that I worked with and still work with daily. It is easy to get acclimated to the software, and it is quite straightforward in terms of onboarding employees. It is easy to have integrations with Dayforce into our other time-tracking software's, and we have had no issues with customer support.

Inconvénients

We used Dayforce for employee onboarding. Unfortunately, it seems as if this feature is not very functional on a cellphone or a mobile device. Many of our employees did not own laptops, so there were frequent difficulties in trying to get them to complete the onboarding, as they could not open the software.

Dates in dayforce are also very stringent .If there is any errors with any dates, it is a headache to attempt to fix and frequently will take a team of us to try and see what is going on. It can feel like a picky/finicky software to use.

The main issue for our company, is really the onboarding piece as it should work and be accessible for everyone to use, despite the device.

Avantages

Dayforce has been great for all our time and attendance needs. We just implemented the payroll module which has now replaced an old outdated system. It has saved us time processing payroll therefore saved us money. It's also been great for allowing our employees to record project coding hours for units they have worked on for the purpose of billing our customers for labor costs. Exporting and importing can be set up automatically or done manual for all reporting requirements. I love Dayforce!

Inconvénients

The only issue I have with Dayforce is the reporting aspect. Any reports that are configured that come with the implementation are set up and ready to go. But when trying to make one of my own it's by trial and error. I have taken one of their free training seminars, but need to revisit it to see what I'm doing so I can correct things.

Avantages

Single platform HCM with real time functionality, promotes paperless HR/Payroll processing, makes payroll processing a breeze, Ceridian constantly enhances the product and listens to customer feedback

Inconvénients

It's been challenging going from the Silverlight-based functions to the HTML because we were used to using the Silverlight modules but now that we're getting used to the new HTML modules I really like them. The challenging part about getting used to the new HTML modules is we had just implemented Dayforce so we were still getting used to the software itself and then we had to get used to a new version in HTML which had a different look/feel.

Avantages

user friendly, all in one platform, system admin

Inconvénients

support takes long to resolve a problem sometimes.

Alternatives envisagées 

Paycom et Workday HCM

Logiciel antérieur 

Paycom et Workday HCM

Pourquoi passer à Dayforce HCM

currently have an RFP with Dayforce

Avantages

I love that I'm able to get the reports that I need relating to my department. I'm able to pull reports in real time and get them instantly in excel format where I can manipulate the data to better my department and company. Even better I can write my own reports including the data I need and exclude what I don't need. This has been monumental in pushing my department and company forward in a very competitive market.

Inconvénients

Some of the things I need in order to be more successful require an added fee per employee. Advanced scheduling module would be very beneficial for me, but we cannot justify the cost at this time