Avis clients sur Zoho Mail

Avantages

I have used Zoho for about four years now, and I was attracted to it by Zoho mail. Zoho mail allows you to have five email addresses with individual mailboxes under one custom domain for free. This is great especially for entrepreneurs and startups, even though you have to purchase the custom domain.

The level of functionality is great, it ranks well even when compared to paid services. Another important aspect is that it's not "spammy" and it does not have compromised security.

Zoho mail works well, I would recommend it to other business owners and entrepreneurs. It is also continually improving and adding more useful tools such as the MX record checker.

Inconvénients

I like Zoho mail's performance and reliability that is enabled by aspects such as adding SPF and DKIM entries in the domain DNS and adjusting MX records.
But depending on skill level, these settings could be seen as challenging and could deter some. I found the manual webpage that's available for setting up for a range of domain providers to be quite helpful. There are other sites that cover how to set up Zoho mail, which I also found to be helpful.

I realized that it can take long for Zoho mail to pick up added entries to a domain DNS. This is probably split between Zoho mail and a specific domain provider but perhaps some improvements can be done.

Avantages

I started using Zoho Mail as a free mail client that could be configured with a custom domain, and I switched with all 3 of my businesses.It is easy to use and can be integrated with the whole Zoho suite, which makes running your business so much easier.The voice typing is really great, especially if you are on the road and have to respond quickly and can be done via the app.The Workdrive is like Google Drive, where you can store all your documents for easy access, and you can add events and meetings to the calendar or create tasks.The collaboration feature between employees in an organization is excellent and helpful with quick chats or keeping a response history without having to email the responses back and forth between employees. Channel can be created for each department to keep them separated as well.

Inconvénients

This is a straightforward email client like Gmail or Outlook, so for any additional features, such as an autoresponder or CRM, you have to use the rest of the Zoho Suite. This is expected though, and the extra features of Zoho mail make it far superior to the other email clients.

Avantages

What I like about this mail is that it is easy to use, whether in private or work, as it allowed me to access several features

Inconvénients

Nothing , Zoho Mail is good in his field

Avantages

The cost was the main thing I liked about Zoho mail. It was just a dollar per user with limited storage. For startups getting started it is always good to keep the cost low. So zoho did work for us in the first two years. Basically does the work.

Inconvénients

The overall user experience is not that great. It looks outdated. Sometimes emails do not sync up well. Also, it is easier to use google login when signing up for services rather than using a custom email. For example, if you are given access to a google doc for your work mail it is really hard to access that document because you do not have an account in google for that mail. Setting up email clients was harder as well with IMAP configurations.

Alternatives envisagées 

Google Workspace

Pourquoi choisir Zoho Mail 

Yandex was unreliable.

Pourquoi passer à Zoho Mail

It was way cheaper than them

Avantages

I have built 5 companies in the past 4 years. For each one, I have used Zoho and have utilised different products including Mail, Inventory Manager, the HR platform and more. It is amazing how seamless the intergration between these products is and how user friendly the platform is, providing what seems like hundreds of different products. Although I have a technical background, many of my employees do not and yet they can manage customising and setting up new domains fine. Zoho will always have my heart!

Inconvénients

Nothing really, at points it might be frustrating when I make mistakes in integration setups, but this is on me haha.

Avantages

Zoho is the best when it comes to email management On top of it with zoho payrolls I can even create payrolls on a regular basis and send them in either mails or pdf format. I can manage / create notes, chat, and make bookmarks.

Inconvénients

So far there is nothing I wish to have with zoro to complain about

Avantages

Ease of use and the free account that they offer

Inconvénients

I have not encountered any major challenge with this software

Avantages

Powerful options for outgoing and incoming email security and encryption

Inconvénients

Limited customer support when I encounter problems or need technical assistance

Avantages

same features of any mail box but more easy and helpful

Inconvénients

support our business and the daily procedures

Avantages

Overall, Zoho Mail is a good alternative to other less known clients.

Inconvénients

The issue is that Gmail has some very much more advanced filters.

Avantages

The email service has a very generous mailbox size and a lot of features even in the free version. The webmail works very well and the apps you can download for your mobile devices seem to perform with no glitches so far. It has all of the features you expect from an email service including standard email, calendar, tasks, contacts etc and the webmail even has a handy Remote Work feature that allows you to clock in and out and log the time you are spending on a task. It has the usual software programs for Mac, Windows and Linux so you dont need to purchase a dedicated email program to send and receive your email.

Inconvénients

The calendar feature does not work in the webmail section when on an iPad outside of the normal app.

Alternatives envisagées 

MyWebsite

Pourquoi passer à Zoho Mail

We use a lot of their services and they work so well together that it was an obvious choice to use their email as well.

Avantages

Its simple and easy to use and the the support desk has been great on the few occasions I needed it. There are a bunch of good apps that come bundled-in with the Zoho mail. Its also cheap, dependable and affordable.

Inconvénients

My password manager doesn't always work too well on the login screen. But thats picking hairs a bit!

Alternatives envisagées 

Google Workspace

Pourquoi choisir Zoho Mail 

G Suite was very complicated and required a lot of work to set up. I found Zoho way more friendly and easy to use.

Logiciel antérieur 

Google Workspace

Pourquoi passer à Zoho Mail

Easier to work with, cheaper, not owned by Google.

Avantages

It's easy to scale as business and the number of employees grows. Also it handles large volumes of email very well. Just about the best anti-spam email every used (in my opinion). When needed, it's easy to integrate with other Zoho (and outside third party) applications. Super easy to migrate cPanel based email to this product. Also... It's ridiculously affordable!

Inconvénients

It would be nice if there was a more initiative UI to authenticate custom domain names. It's not difficult, but can be a bit fiddly to do for someone that has no knowledge.

Avantages

There are several things I like about using Zoho Mail. Firstly, Zoho allows you to create your own email solution for free using a custom domain. I set up a custom domain on a domain registrar and I searched for a free email solution that let you use your new domain. Zoho Mail was the email solution I chose as the instructions for setting it up for use with a custom domain were very easy and quick to set up. In addition, email hosting using Zoho with your domain is also free, which is a huge plus.

I also like that Zoho Mail features several other functions in its email client - including Calendar, Notes, Contacts and Tasks. All of which are useful and make Zoho Mail even better and more intuitive to use. As an email client, it is also extremely quick and responsive as should be expected from a decent email client. I also like that Zoho Mail has a mobile app that integrates seamlessly with your account and sends notifications and functions exactly how you'd expect a mobile email client app to work.

In addition, Zoho also has a huge range of preferences, settings and view options to tinker with to customise your experience which is appreciated. Though it can take quite a while to set everything to your liking. Also, as a small aside, Zoho Mail doesn't include any ads whatsoever, which is appreciated.

Inconvénients

What I like least about Zoho Mail is its user interface. It is not bad by any means and it's fairly clean and intuitive to use - however, it can seem a bit alien and unfamiliar. Coming from other email clients like Outlook and Gmail, Zoho's interface is not as intuitive as these and is missing some shortcuts that I've grown familiar with on other email clients.

However, once you grow familair with the interface and how Zoho Mail works, it is perfectly fine for everyday use and could well become your go-to email solution.

Avantages

I am using Zoho Mail for years now and there was no issue at all. The mail delivery is good, less spam and can control everything at Control Panel.

Easy to use and configure for Admins in terms of management, Security features, multi-domain email hosting, Domain name striping (really good feature), Mobile App with basic management feature, Email Groups, SPAM control etc.

We haven't experienced any mail drops or mail reputation issue so far ( 3-4 years).

Another advantage with Zoho is the integration with other Zoho App and 3rd party applications.

Inconvénients

Easy to use and easy to configure for admins.
It would be good if some more features are added in Zoho Mail Admin mobile app.

Alternatives envisagées 

Google Workspace

Pourquoi passer à Zoho Mail

We were looking for a budget email service. Zoho was offering free email accounts for limited users without a duration limit. While other alternatives were for 30 days limit or only paid.

Avantages

Integrating Zoho Mail into our simple use case was fairly easy. We required a way to send and receive email under our own custom email and Zoho allowed us to do that. They provid the IMAP/POP3 protocols so we could send and receive email without having to switch from Gmail.

Inconvénients

I didn't like that I would have to purchase more email accounts to setup extra inboxes. We needed this service to replace the email service offered by a shared web hoster which allowed us to create unlimited accounts as long as we didn't exceed our storage limit, so it was a difficult limitation to get used to.

Alternatives envisagées 

Brevo et SendGrid

Pourquoi choisir Zoho Mail 

We moved away from shared web hosting but didn't want to self-host our own email server, so we decided on Zoho Email as it was inexpensive and fit our current use case.

Pourquoi passer à Zoho Mail

Other email solutions were either too complicated, too expensive, or targeted towards mailing lists rather than simple communications like we needed. Zoho Mail didn't require us to pay extra for many featured we would never have a use for.

Avantages

Zoho Mail and the entire Zoho suite are easy to setup, use, and manage. From onboarding to faint operational use, there isn’t another service that can match it.

Inconvénients

I really don’t dislike anything about Zoho Mail.

Avantages

I personally loved the feature of notification that we get when the inbox emails are left to reply. This adds another level of security so that we don't miss on any update. We also get feature of schedule email, which makes customer work very easy. Also, the best feature of Zoho is that the email sent from here are never going in spam at receiver's end. So it shows how reliable Zoho Mail is. Instant chat feature is not much used by me, but is very useful.

Inconvénients

There are no such cons, but the dark theme is very dark, like the buttons and functions looks like neon colour, It catches eye. The UI should be subtle in dark mode so that night vision is not obstructed. But there are no complaints when I see from security point of view.

Avantages

Ease of use and affordable cost as well as the features. I can schedule emails to go out later. If I don't want to make a template because although sending out multiple emails it's just a one-off situation, I can use the "send as new email" feature. It also has good security. I like that I can sync with Outlook, which took care of the desktop issue for me. That's just part of it. They keep improving.

Inconvénients

When Zoho Mail rolled out their desktop version, I was excited, then disappointed when I realized I had to be online to access it.

Alternatives envisagées 

Google Workspace

Pourquoi passer à Zoho Mail

I was already using the G Suite for a program I manage and didn't want to use it for my new venture. In addition, I really wanted something different.

Avantages

The value of the product is great. And while the e-mail functionality and performance isn't the best, I prefer the layout much better than others I've used. Having access to additional office applications from Zoho could be useful if you needed to separate documents and information for multiple purposes (work, personal, etc.).

Inconvénients

The software isn't the most fluid to use. By this, I mean settings like 2-factor authentication or profiles can be difficult to find. The interface also isn't as well-designed as other e-mail platforms like G-Suite. And, while imap is available for zoho accounts, you are required to pay for it in order to use it. Customer service also isn't the best, but that's about on-par with other technology companies.

Alternatives envisagées 

Google Workspace

Pourquoi passer à Zoho Mail

Price was the primary factor. Zoho is the most inexpensive email hosting solution that I could find.

Avantages

It is a reliable email client that lets me send and receive emails from multiple domains. I rely on templates a lot and they can be neatly nested. Importantly Zoho is ahead of Google when it comes to features such as scheduling emails for example (because a group of avid users, including myself, kept bringing this up on forums and finally Zoho took it up or so it seems to me anyway). Tagging and flagging works like a charm, you can have multiple, nested folders, multiple signatures. Also, threaded view is an option that can be easily turned off, which I do really appreciate as I still have not figured out how to turn it off in Gmail. Finally, the technical support is prompt and helpful.

Inconvénients

My biggest gripe is that you must have one domain parked on Zoho to be able to use it. Secondly POP3/SMTP/IMAP are supported so you can send and receive emails from other domains, too, but you won't avail of collaborative features of Zoho Email. I was told by Zoho tech support that unless I move the domain to Zoho, I won't be able to set up a master email account from which I could push or tag emails for attention of other staff. So we do keep forwarding emails as if 90s were not over yet! The reason why I am not moving the domain to Zoho is my past experience with Zoho. Admittedly over the years the service is much more reliable with less or literally no downtime, but I did suffer in the past and I do prefer to keep the copies of emails on the server that is not with Zoho just in case. Finally, the mobile app - many features are not part of it. So you need the desktop after all. I rely on desktop anyway but it is shocking that in this day and age, Zoho does not get mobile experience right

Avantages

It is an excellent email hosting service, it is easy to implement and use, it is suitable for anyone to use regardless of their level of technological knowledge, it provides all the necessary security to keep information safe, it is flexible, it allows you to create personalized and professional looking email accounts, it provides an intuitive and very tidy UI in which I can navigate smoothly and quickly find what I need, its seamless integration with other native tools is exceptional and allow us to complete our work activities quickly, not to mention how it favors team collaboration.

Inconvénients

I have been using Zoho Mail for several years and I have not managed to find something to dislike, to be honest Zoho Mail provides us with everything we need:1- Security: our information is always safe.2- Accessibility: we can easily and quickly access the information.3-Organization: all the information is in order.4- Easy to use5- It favors the collaboration and communication with our work team.6- It is a stable solution.7- Its great capacity of delivery.8- Its technical support is timely and very efficient.Zoho Mail meets all our expectations and does an excellent job as an email hosting service so I have nothing negative to comment.

Avantages

Zoho Mail offers a clean and essay UI. Most Impotently User can set their own domain names for email addresses, as well as it is provides generous storage options, allowing users to store a significant amount of emails and Zoho Mail offers an ad-free experience as well. Aslo Zoho allowing users there own services like Zoho CRM, Zoho Projects, or Zoho Docs from within the email interface.

Inconvénients

Some time I feel performance issues with Zoho mail. Compared to some other email providers, Zoho Mail may have a more limited selection of third-party integrations While it's offers a range of advanced features but for learn that they don't have perfect and clean documentation. And For Mobile Application Zoho mail have different different app for like chat, For mail.

Avantages

It has the best UI in mail apps, its better than Gmail or Outlook. You can customize everything. A really intuitive app, its pretty easy to manage users.In the cheapest plan, you get personalized signatures, multiple mailboxes, web and mobile apps and custom filters for inbox mails.

Inconvénients

The contact manager sometimes doesnt search correctly.

Avantages

What I like about zoho mail is that it is an excellent alternative to traditional email providers, it offers you a service without any publicity which is very much appreciated, you have the option to open a personal email with zoho or if you prefer an email business at very competitive prices, zoho interface seems very clean and functional, you can modify it from the configuration, which has many options to change and customize your email, has very practical modes of notifications as it groups you emails electronic devices according to the order of priority given to them, so that they are ordered and ready for the corresponding reading. It has a version for each device that is needed and it really is very practical and the emails arrive instantly.

Inconvénients

What I do not like is that in the free option you do not have the pop and imap options are only available for the payment option so it is impossible to use the zoho client to receive or send your emails to other platforms if you do not make a payment and you subscribe to their service, on the other hand the pc client is quite deficient, it is a web version of reduced proportions, and you can not configure other accounts unless you close the session of the main account.