Avis clients sur Mailgun

Avantages

Mailgun is a service that was created by developers for developers. Their top-tier documentation and code is self-explanatory and should present no issues to integrate in just a few minutes. The service itself is reliable and has the latest bleeding edge features. Their customer support is very effective and can get issues solved promptly.

Inconvénients

Mailgun's pricing has only gotten pricier and pricier with time. They are not even able to provide discounts that are not in their scheme and it is up to you to simply accept that when there are many competitors on this market. The service itself is very robust but this inconvenient made me think about other options after some above-base level features were needed.

Alternatives envisagées 

SendGrid

Pourquoi passer à Mailgun

Documentation looked robust and easy to work with.

Avantages

Great documentation, 10k emails on the free plan was great previously for the prepaid plan is okay. Good API and interface.

Inconvénients

Downtimes and deliverability issues can be daunting.

Alternatives envisagées 

Amazon SES, Brevo, SendGrid et Mailjet

Pourquoi choisir Mailgun 

Pricing mainly. Maildrill was taken over by MailChimp and pricing got very high.

Pourquoi passer à Mailgun

Dashboard, ease of implementation, the support team was great too and offered very quick response times.

Avantages

sub-accounts management (before getting suspended for no reason)

Inconvénients

Mailgun disables your account after 6 months working on integrating with it ; out of nowhere, for no reason.
+ they keep billing you every month (over 600$ at this stage) even though your subscription mentions that you're at 0$/month.
When you're trying to reach out to the support, they close our tickets without even answering, ghosting.
Absolutely WORST product ever used and support team faced, it's absolutely garbage. This goes without saying that Mailgun way of coding emails is terrible, their delivrability is one of the worst of the market.
Do yourself a favor, go to sendgrid. Mailgun SUCKS.

Alternatives envisagées 

SendGrid

Pourquoi choisir Mailgun 

Mailgun disables your account after 6 months working on integrating with it ; out of nowhere, for no reason. + they keep billing you every month (over 600$ at this stage) even though your subscription mentions that you're at 0$/month. When you're trying to reach out to the support, they close our tickets without even answering, ghosting. Absolutely WORST product ever used and support team faced, it's absolutely garbage. This goes without saying that Mailgun way of coding emails is terrible, their delivrability is one of the worst of the market. Do yourself a favor, go to sendgrid. Mailgun SUCKS.

Logiciel antérieur 

SendGrid

Pourquoi passer à Mailgun

native CRM integration. A true nightmare until the end. Run away from them!!!

Avantages

I like the way the dashboard is built, it's really easy to use. Easy to find e-mails.

Inconvénients

I always struggle to find the function of whitelisting an e-mail, but I always get there eventually.

Avantages

Ease of setup. Transparent pricing. Free tier goes up until a really high scale. Can use it via API or smtp, whatever you need.

Inconvénients

Support is a little slow for non paying plans, but that is expected. There are no alarms in place for when something starts going wrong unexpectedly.

Avantages

Mailgun is the one of the best email software, from validation to deliverability, parsing to SMTP, and much more. It's the great tool with all in one email solution.

Inconvénients

I believe it's the complete solutions and having all sorts of features and functionalities.

Alternatives envisagées 

Constant Contact

Pourquoi choisir Mailgun 

Mailgun is the all in one solution, so we can do all the work all at one place, and no need to use different tools.

Logiciel antérieur 

Moosend et ZeroBounce

Pourquoi passer à Mailgun

I choose Mailgun because it's the best tool in Email industry, will all sorts of access to rich features, which others tools don't have.

Avantages

API is very easy to integrated, SMTP alternative is a quick start to use in software that require SMTP protocol to send email.

Inconvénients

Current dashboard is kind of complicated, sometime I could not find a setting or where I could set a adjustment.

Avantages

We've been using mailgun since few years and it's one of our most used and essential software for out business. It seamlessly integrate with any system and provides fast and accurate email delivery solution. Since we've been using mailgun it's very rare that email sent from our system goes to spam folder. Also, with their dedicated IP option email delivery and white listing is even more easier.

Inconvénients

Mailgun email tracking feature is not that accurate and also I personally found and reported bugs into the system UX.

Avantages

The integration is smooth, and it's very easy to get started. I felt Mailgun has the best success rates. It keeps giving good suggestions with reporting dashboard to improve the delivery rates.

Inconvénients

They had changed the pricing plans and removed the free plan, so if you are starting, it's not free anymore. It just has a free trial of 90 days and after that, you need to upgrade the plan. Customer support can be improved as well. I had one issue with my account that got sorted out in about two weeks.

Avantages

The ability to connect to our internal system to send transactional emails and monitor activity are genuinely exceptional features that fully meet our criteria for email delivery, activity tracking, and technological solutions.

Inconvénients

I have many complaints that come from not understanding the technical aspects of the software, which are too difficult for me to comprehend. I am unable to give a thorough opinion on the advantages and disadvantages of using the software or its user interface.

Avantages

Mailgun's many features make email marketing easy to plan and implement. We can import contacts and create target group lists. Mailgun's custom templates allow you to design unique campaigns and save them as drafts. It's incredible how the real-time notifications and statistics show how actively customers engage in the campaign. My team and I love that future campaigns can use the same model. It's also good that you can hide and reorganize dashboard items.

Inconvénients

I have no major technical problems. Mailgun improves email workflows for organizations large and small, the creators of Mailgun provide various videos and how-to materials that help develop our skills, and the support staff is always available.

Avantages

Easy to setup and use in WHM
Clean and userful dashboard

Inconvénients

Customer service is slow and useless
More expensive compare to others

Alternatives envisagées 

SendGrid et Mailjet

Pourquoi passer à Mailgun

Ease of setup

Avantages

Easy to deploy, they even have an iOS SDK. I use it to deliver automated emails for my app (welcome emails, password reset, announcements, etc).

Inconvénients

There are currently no cons for me with this software.

Alternatives envisagées 

Constant Contact et Mailjet

Pourquoi passer à Mailgun

Easy to deploy and very cheap for start-ups.

Avantages

Mailgun allows for a lot of customization. Users use the service on the backend as the infrustructure to mail, while using their own service portal to send the mail and segment their subscriber base. Mail sending is fast, reliable, and they have dedicated and shared IPs for sending.

Inconvénients

Since it is only to be used as the infrastructure to mail, companies will need the know-how of hooking up SMTP connections and have access to a developer and front-end software.

Avantages

Mailgun offers 10,000 free emails a month, which is much higher than a lot of the competing services in this category.
The web interface is clean and provides you with the information you need right on the landing page.
Integrates easy with many services and plugins exist for many platforms (eg Wordpress).
API is well documented.

Inconvénients

While the Free tier of 10,000 emails a month is class leading, when you begin entering the paid tiers there are much cheaper alternatives available.
Email validation service is pricey for what it is.

Avantages

I use Mailgun for my email marketing services and it works perfectly. Mailgun helped all my emails go straight to my prospectors' inbox instantly without any challenges.

With 10.000 free emails/month is a super deal for small business.

Besides, Mailgun is truly flexible for developers with Webhook Support, API support, SMTP user manager, Email Template Builder.

Inconvénients

I hope Mailgun support Email Template Builder with Drag&Drop function that easier for me to create email templates for my workflow.

Avantages

I work with WordPress built sites and I recommend Mailgun to all clients. It is so easy to use and works flawlessly with your WordPress site set up and forms.

Inconvénients

There can be times where certain Themes or Plugins do not work well with it and sometimes there are issues/bugs after an update is rolled out.

Avantages

I'm using mailgun for transnational emails and I'm very happy I never encountered any problem, the interface is very good and simple, I like the fact we can setup multiple domains in the same account. All in all it's the best!

Inconvénients

Mailgun didn't notify me when my account was suspended for a verification and in that time I lost many emails that may have resulted in contracts if they were delivered! You need to check you account regularly to make sure everything is OK!

Avantages

Once, you were in a free trial your campaign ratio comes to 20% means, if you send campaign of 100 email it shows that 20 email were open but it was not, ideally if you test the service with your own testing ID's. Suppose if you were login to eight email address and check the email to one email address, it shows open to that eight email address which is not accurate

Inconvénients

I understand that it is very difficult to share accurate ratio but if you are unable to share the accurate ratio, you should not share the incorrect ratio

Avantages

I like how it literally has every piece of information that you need to make an educated decision about potential client accounts and wether they are fraudulent or not.

Inconvénients

It's kind of complicated to understand and get acquainted with at first.

Avantages

1) Customer Support, through the inbuilt ticketing channel is very prompt and often resolves queries within the first attempt. Even if you're running the account primarily on free credits.
2) Seems to be reasonably priced if you need to send more than 10,000 emails a month

Inconvénients

1) Delivery reports are saved for only 30 days, and doesn't have a CSV download option with delivery statuses.
2) Dedicated IP address is prohibitively expensive

Avantages

One of the biggest pros of using Mailgun is its reliability. I have rarely experienced downtime, and the emails are always timely. It also offers an API that integrates seamlessly with different software applications. I can easily integrate Mailgun into my website, CRM, or marketing automation software to send transactional and marketing emails without any hassle.

Inconvénients

One of the cons of using Mailgun is its pricing model. The service charges based on the number of emails sent, which can be costly for businesses that send a high volume of emails. Another suggestion for Mailgun is to provide more comprehensive documentation for users who are not familiar with API integrations.

Avantages

Mail-gun lets you handle all you send any number of email using a simple rest API, who intgration is available in almost the leading technologies.Let Developers to focus to business logic, as it handles email part itself.

Inconvénients

Never found any con till day, but once we had an issue, one of e-mail address which was deactivated for a small span of time, it stopped working with mail gun. that might be some kind of bug may be.

Avantages

Once you have connected your domain with mailgun, you will get mailgun secret key using which all your project and applications can send emails. It makes work a lot simpler and easy. Its client tools are available in all the leading technology platforms and integration is very easy.

Inconvénients

Sometimes there can be some delay in receiving emails due to heavy loads on mailgun servers.

Avantages

I like that I can see in realtime the status of emails, remove supressions and have everything logged in one place.

Inconvénients

I like this server, there is not really anything I would change at this time.