Avis clients sur Mailgun

Avantages

Inbound mail processing with spam filter
Free tier offers great sending limit
SMTP and API integration for outbound messaging

Inconvénients

This product doesn't offer any sort of backend mail building or sending functionality. It's only an engine for sending messages. This means you'll have to build your messages somewhere else and integrate them into your sending code.

Avantages

Clean UXI for navigating the system, simple set up, clear dashboard to find issues quickly and navigate around the site. Ability to clean database lists to minimize bounce. However, the BEST part is they are free up to 10,000 emails a month, which is a ton! So to give the full custom power of connecting your domain and sending out, that's a huge value. I will get over that limit and upgrade soon, but that is an incredible way to start a relationship. Almost a year of free service to use their system versus my server.

Inconvénients

I actually have not found anything that I do not like. Many will complain about high bounce rates or going into spam. I find that issue arrises on multiple factors outside of mailgun control, such as the receiving server, and the mail habits of the person opening it, do they get a bunch of spammy mail already? And was the mail piece written in a poor nature, this increases spam folder direction, however, they do have dedicated IP service for those wanting to mitigate one area of cause for spam direction. Again, never been my experience.

Alternatives envisagées 

HubSpot CRM

Pourquoi choisir Mailgun 

Utilizing a new software CRM integration, they favored MailGun so I gave it a shot and migrated over, happy I did, everything is incredibly smooth.

Logiciel antérieur 

SendGrid

Pourquoi passer à Mailgun

Again, the main required integration for our CRM, and that is perfectly fine with us because it is smooth operating on the free account, I'm sure will be great on dedicated IP account.

Avantages

Easy to setup and use in WHM
Clean and userful dashboard

Inconvénients

Customer service is slow and useless
More expensive compare to others

Alternatives envisagées 

SendGrid et Mailjet

Pourquoi passer à Mailgun

Ease of setup

Avantages

Ease of setup. Transparent pricing. Free tier goes up until a really high scale. Can use it via API or smtp, whatever you need.

Inconvénients

Support is a little slow for non paying plans, but that is expected. There are no alarms in place for when something starts going wrong unexpectedly.

Avantages

Mailgun is the one of the best email software, from validation to deliverability, parsing to SMTP, and much more. It's the great tool with all in one email solution.

Inconvénients

I believe it's the complete solutions and having all sorts of features and functionalities.

Alternatives envisagées 

Constant Contact

Pourquoi choisir Mailgun 

Mailgun is the all in one solution, so we can do all the work all at one place, and no need to use different tools.

Logiciel antérieur 

Moosend et ZeroBounce

Pourquoi passer à Mailgun

I choose Mailgun because it's the best tool in Email industry, will all sorts of access to rich features, which others tools don't have.

Avantages

We've been using mailgun since few years and it's one of our most used and essential software for out business. It seamlessly integrate with any system and provides fast and accurate email delivery solution. Since we've been using mailgun it's very rare that email sent from our system goes to spam folder. Also, with their dedicated IP option email delivery and white listing is even more easier.

Inconvénients

Mailgun email tracking feature is not that accurate and also I personally found and reported bugs into the system UX.

Avantages

The integration is smooth, and it's very easy to get started. I felt Mailgun has the best success rates. It keeps giving good suggestions with reporting dashboard to improve the delivery rates.

Inconvénients

They had changed the pricing plans and removed the free plan, so if you are starting, it's not free anymore. It just has a free trial of 90 days and after that, you need to upgrade the plan. Customer support can be improved as well. I had one issue with my account that got sorted out in about two weeks.

Avantages

The easy way to set up mkt campaigns and to obtain reports of each launch

Inconvénients

The Visual experience its not great but doesn´t affect the app

Alternatives envisagées 

Pipedrive et Brevo

Pourquoi choisir Mailgun 

The price

Pourquoi passer à Mailgun

The price ad the easy way to set up mailgun

Avantages

The ability to connect to our internal platform to send transactional email and monitor activity are features that really stand out and directly address our needs in terms of email deliverability, activity tracking and technical solutions.

Inconvénients

The ability to migrate from the legacy to the newest version of the platform has not been the simplest process. While the workarounds have suited our needs just fine, it hasn't been the simplest process to migrate over from the legacy version.

Avantages

We liked the simplicity and set it and forget it nature of the product. We never really ever had to go in and perform maintenance since when we first set up the service on our app a few years back.

Inconvénients

We recently had an issue of emails not getting sent out that was due to a different service we had integrated with mailgun. Because of this issue, we had wondered if we were able to go back in the mailgun logs to see the old emails. Unfortunately, the logs only go back to about 2 months or so which meant we had just lost all the old data. It would have been nice if there was some option to perform automated backups of everything or automated exports after the 2 months period.

Avantages

The best would be their free tier, they recently changed their free tier but you still get free 1k+ emails per month. This is thier "pay as you use" tier. Very usefull if you're still new as you get all the features of a paid service. Very cheap even when you exceed the free emails.

Inconvénients

I wish they have a lower tiered plan like $5 or $10 a month for low traffic sites. As a developer not all sites needs 10k emails a month.

Alternatives envisagées 

Brevo, SendGrid et Mailjet

Pourquoi choisir Mailgun 

DDOS

Pourquoi passer à Mailgun

Faster response to support inquiries.

Avantages

Its api is very simple to use, most PHP frameworks come with mailgun integration out of the box - if they don't, mailgun supports standard smtp anyway. Great usage graphs and multiple regions to send from. Is makes it very easy to send emails from php applications which would normally be blacklisted if you use standard php mail from inside a VPS on e.g amazon/azure/vultr/digitalocean. Very generous free tier.

Inconvénients

Their anti spam measures can sometimes not work - if your sending details have been compromised you can be hit with a pretty large bill before you realize someone has been sending hundreds of thousands of emails on your behalf.

Avantages

Mailgun allows for a lot of customization. Users use the service on the backend as the infrustructure to mail, while using their own service portal to send the mail and segment their subscriber base. Mail sending is fast, reliable, and they have dedicated and shared IPs for sending.

Inconvénients

Since it is only to be used as the infrastructure to mail, companies will need the know-how of hooking up SMTP connections and have access to a developer and front-end software.

Avantages

I use Mailgun for my email marketing services and it works perfectly. Mailgun helped all my emails go straight to my prospectors' inbox instantly without any challenges.

With 10.000 free emails/month is a super deal for small business.

Besides, Mailgun is truly flexible for developers with Webhook Support, API support, SMTP user manager, Email Template Builder.

Inconvénients

I hope Mailgun support Email Template Builder with Drag&Drop function that easier for me to create email templates for my workflow.

Avantages

Simple to use for monitoring send activity logs as well as spot complaints.

Inconvénients

Support is terribly unresponsive. They have been recently purchased and the new folks have instituted what appears to be automated "features" that throttle emails even when you are not exceeding paid limits.

Avantages

Like the fact that it helps your emails avoid Spam filters, which it achieves by ensuring the IP address(s) are clean.

Inconvénients

When setting up the DNS (for the first time), if you have any conflicting records e.g. spf then this may / will prevent your account from being authenticated. A 5 min job can take 5 hours of waiting. Fortunately, Mailgun support is brilliant and can spot an error and offer a fix in seconds.

Avantages

I'm using mailgun for transnational emails and I'm very happy I never encountered any problem, the interface is very good and simple, I like the fact we can setup multiple domains in the same account. All in all it's the best!

Inconvénients

Mailgun didn't notify me when my account was suspended for a verification and in that time I lost many emails that may have resulted in contracts if they were delivered! You need to check you account regularly to make sure everything is OK!

Avantages

Sends emails, sometimes. Most of the time it took a while to get the emails sent.
They have a free plan, but limited.

Inconvénients

Free plan is no good
Emails have delays all the time
Shared IP has issues with spam all the time, good luck sending to yahoo or other big companies
They will delete your account if they do not make money from you
Customer Service is hard to contact, and when you do, it takes them 24 hours for each response

Avantages

We use Mailgun to send to large email marketing lists because it's more affordable than many alternatives. The UX is pretty solid and the reporting tools are nice.

Inconvénients

Sometimes there are things in the report that don't make sense like an open rate dropping considerably one day and then back to normal. We can't really tell what caused that. Also the open rate is lower than other tools that are not marketing based. So perhaps they're tagged as marketing server. Not sure there's any way around that and they take email server health seriously

Avantages

Mailgun's system is set up so well, and their SDKs for different languages are so complete, that these days I add a domain, add a Ruby gem, and my new Rails project has transnational email ready to go, highly deliverable, and I just don't worry about it after that. It just works.

Avantages

Mail-gun lets you handle all you send any number of email using a simple rest API, who intgration is available in almost the leading technologies.Let Developers to focus to business logic, as it handles email part itself.

Inconvénients

Never found any con till day, but once we had an issue, one of e-mail address which was deactivated for a small span of time, it stopped working with mail gun. that might be some kind of bug may be.

Avantages

I like that I can see in realtime the status of emails, remove supressions and have everything logged in one place.

Inconvénients

I like this server, there is not really anything I would change at this time.

Avantages

Easy to set up. Easy to use. Our church was using another solution but they got rid of their free/non-profit tier. Mailgun has a generous free tier that has served our church of 700 well.

Inconvénients

Right now it seems that we have issues with AT&T/SBCGlobal.net e-mail addresses rejecting a lot of our e-mails. This has been problematic at times but not a huge issue.

Avantages

Worked perfectly well with Google Suite email server.

Inconvénients

Configuration required an adept tech guy

Avantages

It is best product to send the mails in bulk . I am using this software for last 6 months and very helpful for sending mails in my applications and it also has a feature to very the mails .

Inconvénients

Some of mails are delay to deliver I do not why but i found only this con in this software. It is also costly for some clients not everyone should afford it.