Avis clients sur BILL Spend & Expense (Formerly Divvy)

Avantages

Divvy is a very innovative product that allows for you to have an all in one product. They not only issue the card, but they provide the expense management. With their help, we have been able to bring all expense coding inside Accounting to allow for our teammates in the field to just submit a receipt and a business purpose and move on.

Inconvénients

The reimbursement and reporting side could use some work. Divvy does not charge for reimbursements and does not make money for that part of the product, so I understand that it is not their priority, however to make a better product they would puts some resources there.

Alternatives envisagées 

Spendesk et Expensify

Pourquoi choisir BILL Spend & Expense (Formerly Divvy) 

We wanted to streamline our process and find a better product for our teammates.

Logiciel antérieur 

SAP Concur

Pourquoi passer à BILL Spend & Expense (Formerly Divvy)

Divvy had the best platform and price

Avantages

Because it is so user-friendly, this program has completely changed the way we track our expenditures and enter our data. Because each employee may now input their receipts, it has saved our accounting department many hours of labor each month. Divvy is a fantastic service. It's simple to pick up. I was worried I'd be disoriented, but a quick scan of the area turns up everything I need.

Inconvénients

ACH transactions are taking too long to process. We'd want to be able to send PayPal monies straight to Divvy for payments. It is not possible to map QBO tags for transactional line items at this time. Improvements are constantly needed, just as with any other piece of software. Divvy is always striving to improve the procedure.

Avantages

As someone who uses a Divvy card frequently it is very user friendly. Once a purchase has been made you are notified right away and can provide all information needed.

Inconvénients

The app can sometimes have glitches, which delays the time of submittkng receipts and info.

Avantages

- The virtual cards are BRILLIANT (1 of only 2 reasons I stay)
- The ease of classifications of transactions and how customizable they are, this a great thing for my accounting team! (2 of only 2 reasons I stay)
- The cards look nice
- Their customer service is responsive (They will not call you unless you are a new customer trying to get an account so do know that. There is no phone support after being a customer.)

Inconvénients

- The app is getting better, but still has very very limited features.
- The bill pay feature; run as fast as you can from this. I have a vendor that still has not been paid and I approved and funded the transaction over a month ago. Divvy has made this a manual process and they actually call ever vendor you add into the platform. They can’t call me for support - but sure will call my vendors. Every vendor I have tried this with has complained about how rude the people are who call and the turn around time is horrific. Stop calling my vendors - learn to do this via email or text like every other institute.
- Changing of banks - don’t do it. I am 5 days into this process with this very small task and it is still not complete. Again all manual. You call and request them to change your bank, they email you a form to fill out. Then you wait until they decide to email you a sign now document to fill out. Then you wait again. I have no idea what I am waiting for at this point. No follow up and nothing proactive unless you complain. Archaic. I have switched over every other service in a few clicks of a button - why can’t you all figure it out?
- Rewards - forget them. You can’t use them until you have been with the platform for a year. (No one tells you this when you sign up) and their prices are always more expensive then a simple google search. Plus they charge you a service fee every time you use the points on travel.

Avantages

We loved how easy it was to roll out to our employees. Each card came with instructions. Very little had to be done to get the ball rolling.

We love how visible the spend in our company is. We have a much better understanding on how much we spend per expense. A lot better than the manual method we were using.

The cards work! We've tried other services that had declined transactions on a regular basis. These cards have had no issues.

Inconvénients

We've had very little in the way of complaints. Currently the Divvy cards have a spend limit of $100 when purchasing fuel. From my understanding this is a VISA issue and out of their control. I would also say that there are better platforms for larger businesses. Our company has around 50 employees and Divvy ended up being perfect for us.

Alternatives envisagées 

Expensify, SAP Concur et ExpensePoint

Pourquoi choisir BILL Spend & Expense (Formerly Divvy) 

Mesh had problems with cards declining and the software seemed to be in a beta phase.

Pourquoi passer à BILL Spend & Expense (Formerly Divvy)

We wanted to find a platform with low monthly costs. Divvy is a free service from a business standpoint. You simply use their cards. Other platforms had this as an option but typically bundled a number of things we didn't need along with it.

Avantages

Transparency when it comes to spending has shifted our company culture. People are now act more trustworthy with what they use the company card on. Any product that helps my company have a culture of openness & accountability will be a company I stick with for years to come. Cheers to Divvy on closing the gap of emotional and reactive spending & budgeting.

Inconvénients

I wish I could get my cards overnighted from the second I order them. #RichBusinessManProblems

Alternatives envisagées 

Lofty

Pourquoi choisir BILL Spend & Expense (Formerly Divvy) 

As a Concur customer I felt like just a number... With Divvy I feel like a person.

Logiciel antérieur 

SAP Concur

Pourquoi passer à BILL Spend & Expense (Formerly Divvy)

It was the way I was treated from start to finish in my sales experience and now I'm treated even better by their amazing customer support team than I am with my Amex. Watch out other card companies, Divvy is on your tails.

Avantages

I love the transparency and opportunity to have a real time look into your company's spending and the ability to code and sync directly into QuickBooks.

Inconvénients

The least robust features are reimbursements and account mappings. It is frustrating to take many steps to unmap and map custom fields. Make it in the same place at least.

Alternatives envisagées 

Workplace from Meta et Expensify

Pourquoi choisir BILL Spend & Expense (Formerly Divvy) 

It was expensive & over complicated to manage.

Logiciel antérieur 

Expensify

Pourquoi passer à BILL Spend & Expense (Formerly Divvy)

Price, demo was convincing and ease of use.

Avantages

Divvy has a great budgeting tool that allows you to easily segment departments so that they are in control of their own spend. Their app is easy to use to keep track of reciepts and ensure your team is in compliance. Best of all everything is free.

Inconvénients

Getting set up and a credit line is a bit cumbersome as I have seen other companies have a much easier onboarding and offer higher levels of credit.

Avantages

I love how seamlessly it syncs with QB online. Every employee loves the app, also!

Inconvénients

There have been issues with employees receiving the verification emails due to the email our company uses, but we have worked out the kinks.

Avantages

BILL has been so easy to use and makes keeping track of receipts and budget very easy

Inconvénients

Sometimes I have a hard time logging into my app but that was maybe twice

Avantages

Easy to use, user friendly, save a ton of time and easy to mange the spends. Easily sync the transaction with accounting software, and speeds up reconciliation process. You can set limits, chose vendors. Can have access to receipts on the Go. Also rewards points is cherry on the top.

Inconvénients

Reimbursement process requires a lot of Improvement , especially for syncing the transaction with QBs

Alternatives envisagées 

Expensify

Pourquoi passer à BILL Spend & Expense (Formerly Divvy)

User Interface is easy, Reporting is easy, Expense management was easy

Avantages

We can match spending to budget lines and adjust them on the fly

Inconvénients

the software is very buggy. at least several times per week, the approval process for spending gets hung up using the mobile phones. We very frequently (more than once per week, have charges declined when paying our vendors. The ACH and Bill Pay process work very, badly.

Avantages

Divvy gave us the ability to allow employees to pay for expenses with company funds as opposed to having to use their own funds and wait to be reimbursed.
Divvy gives us the ability to manage requests "on the go".
Divvy integrates with Quickbooks which is super helpful.
Divvy rewards program fits our organization much better than previous rewards programs. It allows for multiple options and depending on what we have going on at the time, we utilize the various options given. Sometimes we take a statement credit, other times we use it for unexpected travel and yet sometimes, we find it most advantageous to receive a check that we can use for things like purchasing equipment that is needed we didn't budget for in a particular fiscal year.

Inconvénients

It still has some quirks that need worked out. From what we understand, it is a fairly new software. When syncing with Quickbooks, it doesn't always seem to work correctly. We have had instances where receipts disappeared that were uploaded to the mobile app. It isn't quite as intuitive as other software in our opinion. The user interface could be improved. When you go back in to update a transaction after it has been synced, you have to remember to resync it. The problem with this is that there is nothing that prompts you to do so.
Overall though, we would still recommend this software.

Alternatives envisagées 

Expensify et SAP Concur

Avantages

1) Dashboard for all transactions - allows us to work on what needs completed and then publish to QBO.
2) Automatic notifications - allows us to request receipts and categorization from cardholders in seconds.
3) Virtual cards - allows us to automate transaction entry, manage overspend with our vendors, and minimize and mitigate fraud with our expenses. If a card gets compromised we turn off that one virtual card and then create a new one within seconds.

Inconvénients

There aren't many features built yet for Accounting Firms to manage their list of clients.
There isn't good features like Ramp & Brex to text the categorization details, notes, and receipts on the transactions.

Avantages

I really like how easy to use the web app and mobile app are and how quickly I can create a new budget with a set amount of funds, as well as a new card (either virtual or physical). The software and hardware cohesion is unmatched and I love how easy it is. The best part is that once I set it up, I don't have to mess with it very often. I just know that they'll keep all my budgets and funds the way I set it up.

Inconvénients

I wish there was a feature to automatically categorize (for my taxes) based on merchant. Right now, you can set up automatic categorization based on budgets, but sometimes I'll use one budget for multiple vendors. Other than that, I really have no complaints.

Avantages

I like that it makes accounting easy and offers best features for expense management and reporting

Inconvénients

With BILL Spend & Expense, I have experienced no issues

Avantages

Virtual Cards are easy to generate, Control of employee cards and funds is really nice, Reporting is good, support has been really good

Inconvénients

It is a little difficult for employees to catch on to how everything is supposed to work. It changes fairly quickly (good because it gets better, but con because you have to change your processes or relearn the software)

Alternatives envisagées 

Expensify

Pourquoi choisir BILL Spend & Expense (Formerly Divvy) 

Fraud and reconciliation.

Pourquoi passer à BILL Spend & Expense (Formerly Divvy)

Cost and simplicity

Avantages

Price is FREE for use, the card allows you to have control over spend much more than normal credit cards, you can extend credit to users on demand with a good approval workflow on the app/computer.

Inconvénients

A bit overwhelming at first to setup but just need to get a handle on it. The users don't need to use that ability anyway. But the users do have control to request credit/use of card and that is great but also can be more tedious than just walking in and swiping.

Alternatives envisagées 

Expensify et Zoho Expense

Pourquoi choisir BILL Spend & Expense (Formerly Divvy) 

Pricing & control of spend

Logiciel antérieur 

Expensify

Pourquoi passer à BILL Spend & Expense (Formerly Divvy)

spend controls

Avantages

We have had problems with volunteers and staff turning in credit card receipts. That is now a thing of the past - finally! It has totally eliminated that problem. When there is a missing receipt, now I know it within a couple days instead of a couple months. The users love it too because they don't have to worry about saving and turning in receipts as well. Just take a picture of it at the time of sale and they are done! The recent integration with Quickbooks was HUGE for us. Now most data entry of expenses is automatic as well. Very easy to use most of the time, and it's free!

Inconvénients

Getting the hang of allocating budgets can be tricky. And if you have a budget used by multiple people it presents additional challenges trying to allocate funds between multiple people. Auto payments take a few days to free up funds. And virtual subscription cards don't reset until first business day of the month, which can be a problem if charges are attempted on the 1st and it is a weekend.

Avantages

I was able to roll out company wide usage in a matter of weeks. The software is intuitive and employees reported back to me that they enjoyed using it.

Inconvénients

Integrating ACH payments was cumbersome and we had several vendors confused about how they were getting paid.

Alternatives envisagées 

Expensify et SAP Concur

Pourquoi choisir BILL Spend & Expense (Formerly Divvy) 

Ease of use, much better software

Pourquoi passer à BILL Spend & Expense (Formerly Divvy)

Cost, ease of use, and better reporting

Avantages

Using Divvy has allowed us to organize our brand's budgets in a way that will enable our team to have access to the money they need while at the same time giving transparency to the leaders in the organization so we can be stewards of the brand. The ease of use and ability to distribute funds immediately have been a breath of fresh air for the team.

Inconvénients

The only downside is that a few cards got lost in the mailing process when using the standard services. The expedited shipping has been a breeze with no issues.

Avantages

Easy to use and gives great control over employee spending.

Inconvénients

Sometimes the account manager isn’t very responsive, but their everyday customer reps are great. Don’t appreciate their
Methods for extending credit To businesses and paying them through their portal is laughable. I’ve never had a company limit how much I can pay them each day.

Avantages

Overall, I enjoy the ease of use of the software. It's very easy to onboard new users, manage the cards, in addition to the access to virtual cards, and allocate budgets across the company.

Inconvénients

Some of the functionality in the way you navigate the options can be confusing. I do hope they expand their platform and integrate or build out software to do more cost management analysis. I'm currently dumping the data into power BI to run analysis on our spend month over month.

Avantages

The website and app are well-designed and easy to navigate. The site is fast and I am able perform tasks without many slow-downs.

Inconvénients

Issues popped up occasionally with my users not being able to login due to a Date of Birth entry problem. Some physical cards were not delivered properly.

Avantages

I love using this app so I can purchase what I need and record everything. I also love that I can see how much money is left in each budget so I always know how much money there is left. If I forgot to upload a receipt, I immediately get a notification from Divvi to remember to upload the receipt. It is also very easy to request more money in a budget if needed!

Inconvénients

You must check while budget you have selected BEFORE going and purchasing something.