Avis clients sur Zoho Inventory

Avantages

Facile à mettre en place, peu de bugs, réactif. Je pense que nous n'étions pas la cible pour nos spécificités.

Inconvénients

Manque de fonctionnalités spécifiques à notre domaine d'expertise.

Avantages

Zoho Inventory is a feature loaded tool and following are the gamechanger pros of the tool:
1. Comes with multiple APIs to integrate system
2. Comes with frequent and timely updates
3. GST compliant: HSN and tax rates
4. Easy integration with Zoho Books
5. Easy order and warehouse management
6. Quick and easy dashboarding and pre designed reports

Inconvénients

Zoho Inventory is a fabulous software to manage inventory. Inventory In and Out Manual changes can be more user friendly.

Avantages

I can highlight that Zoho Inventory allows me to manage inventory efficiently and quickly, saving time and increasing my productivity. I also like that Zoho Inventory offers various reports and statistics that help me make better decisions and better understand how my business is performing. Zoho Inventory can help you achieve this goal by streamlining your sales and inventory management processes and ensuring that your customer data is always up-to-date and accurate.

Inconvénients

I believe integration with other company programs could be improved, although this has not been a big issue for me so far. Also, although it doesn't affect performance too much, I would like to see more customization of some platform aspects.

Avantages

On paper, Zoho had all the flexibility and scalability we were looking for, but it turns out that it is incompatible with a Shopify store that has more than a few months of data. It won't import the data. This is not a misunderstanding and there is no workaround. Details below.

Inconvénients

We bought it to be our CRM and Inventory Management System for our Shopify office furniture store. On installation, it would only import the last two months of transactions from Shopify. That's a disaster. For all of our regular customers, they'd have two accounts and we'd have to look in both places to find a past order, not to mention re-creating all of their account data by hand in the new system if they hadn't purchased in the last two months, and we'd have no idea what their lifetime value was.
Zoho support was sure I had done something wrong. It took weeks for them to decide that Shopify was the problem. They told me Shopify was blocking the export of the data. So I called Shopify. They told me (in an hour) that they have an automatic block to prevent hacking but all Zoho had to do was to call them and they'd unblock them!
Over a period of weeks, I tried to get to the right department to tell the install team or dev team about this, and no one seemed to know what I was talking about. They kept insisting it was a Shopify problem. A support rep got back to me a few months later and said the limitation had actually been built into Zoho and it would be fixed in the next version update. So, foolishly, I kept paying. I kept checking in and finally, two years later, they told they have no plans to fix this problem, and no, I couldn't have a refund even though I was waiting for them to fix what they told me they would fix, and had never used the product.

Avantages

It's an easy to use product in the Zoho universe of applications. We only use Inventory, but there are many to choose from. We use it to keep track of inventory, orders and stock levels .

Inconvénients

Can't really think of any negative things. It does what it's suppose to do.

Avantages

Zoho is really easy to use and affordable, especially for a small business. I like that it creates your own invoices that you can send to customers. I like that you can keep track of multiple warehouses on one page. These are small features that make Zoho really great.

Inconvénients

The software is easy to use but still has some features that I would love to see changed. We run a small eBay business and there is often difficulty in merging products. I cannot go back and fix this later on. Sometimes this will make the inventory numbers look different than what they are. This is also part of a human error, but I wish there was a feature on Zoho that would help me reconcile inventory when I make a mistake with merging products.

Avantages

Ease of use and easy integration with Zoho commerce

Inconvénients

There is always an issue with inventory count. Whenever an item is updated in the sales order after closing, it doesn’t reflect correctly

Alternatives envisagées 

Quickbooks Online

Pourquoi passer à Zoho Inventory

Initially we got this as an independent module which came along with books then later all these were made into separate modules

Avantages

Ease of use, online access, cost. Simple to implement. Informative reports.

Inconvénients

To sell as different units had to create different item code and bundle/unbundle. Would like more control over templates - the built in ones take up too many pages when numerous items. To search as typing have to know how an item is named.

Avantages

Easy google merchant store integration
Mails for automatic inventory reports
Market place integrations are available

Inconvénients

Free trial can't be used for a small lingerie shop
Difficult to enter measurement

Avantages

Easy to use, very versatile, it has become seamlessly essential to our business

Inconvénients

Customer service is a bit slow and clunky

Avantages

The features I like and use the most on Zoho inventory are the inventory management and the order fullfillment features. It is easy to use.

Inconvénients

I don't think there is anything about Zoho Inventory that I don't like. I still use their products today.

Avantages

Cloud Based, Accurate Inventory Accounting,seamlessly works with zoho books.

Inconvénients

That i had to pay for Zoho Inventory seperately inspite purchasing zoho books,also its a lil long to get it to check all the shipment fulfilment process,should be a lil more customized ,like a click away

Avantages

I only considered Zoho Inventory because of the Inventory integration with multiple Shopify stores but It never worked on more than 1 store.

Inconvénients

Besides having paid $250 for a product that never worked, the customer service is very slow. They say they will contact their developers and have the issue fix overnight, they ask for screenshots of everything but NEVER SOLVE ANYTHING.

Alternatives envisagées 

Zoho Books

Pourquoi passer à Zoho Inventory

I wanted to give it a try, but If Zoho Inventory does not work, I can't imagine how bad the other products are.

Avantages

It is all I need for inventory management and it's easy to use!

Inconvénients

I guess it can be more visibly appealing.

Alternatives envisagées 

Ordoro

Pourquoi passer à Zoho Inventory

Easier to use, adequate for our needs, better price

Avantages

Very complete! I like the overall feel and UI for this software. I like how it was thought about and implemented. I like that it offers many integrations and generally can do nearly everything I need it to do. I like how it is like lego's, I can select one module and then when ready set up another Zoho module and they will work together. Over all I like the product.

Inconvénients

Set up documentation could use some work. Getting stuck when so close to complete caused me to stop using it due to frustration. When returning, my trial was over before I completed the setup. I am not going to purchase until I know it will work and meet my needs. So now I am stuck using the free version when I want more. Meaningful documentation and/or help and I would already be a customer using the software. Instead I am aggravated and frustrated figuring out what my next step is. Use Zoho or look elsewhere.

Avantages

It handles most day to day business processes of any product/service business with ease. The UI is very clean and easy to use. It is very unlikely that you would come across software bugs

Inconvénients

For its scope and target segment, I have to really try hard to say something negative about Zoho Inventory.

Avantages

I loved how easy it was to connect to our shopify store. to my surprise, it was also able to connect to Ebay. It also connects to Paypal, which makes our money transactions easier to handle, limiting our stress. Using this software, we were able to keep a very accurate inventory while selling across multiple online platforms. It is worth the cost because this helps prevent any inventory shortages and lost orders because of a lack of inventory

Inconvénients

The original setup was a very lengthy, which there were multiple confusing parts. There could also be a few more reports that come standard, we needed to make multiple custom reports, which also took lots of time and man power.

Avantages

I can make shipments directly from my sales order. It integrates pitney bowes shipping software, so I can ship USPS first class and Priority without having to leave the ZOHO platform

Inconvénients

I wish they had plans for smaller companies. We only need two users, but the plan they offer to go from one user to multiple users is 4-5x the amount we pay for 1 user. I just doesn't make economical sense to pay 5x the amount just to add one more user.

Avantages

Very intuitive app and well designed. This is the best inventory management app so far. Very practical features I use everyday that helps me manage small warehouse. It's very easy to create invoices and send them to customers. It helps me manage inventory and track sales. Pricing plans are affordable however free plan is also available.

Inconvénients

Merging products with eBay platform could be better.
Updating product images takes time.
Too many updates.

Avantages

Cloud Based ERP.
SKU serial tracking feature.
Awesome UI
payment reminders
integration with ICICI bank
portal feature

Inconvénients

I still feel Customer care could be an area to work out for fast solving queries. Although m very happy with the support , the fast responsive call back for new users who works live on the product and stuck for help , could be an area to focus.

Still
cheers to whole Zoho Team for an awesome product

Avantages

We found Zoho after years of putting up with a software that doesnt work for our company. Glad we did, because we havent looked back since. Ease of use, very user friendly and OUTSTANDING customer service!

Inconvénients

Nothing really. Nothing that their customer service cant handle.

Avantages

When alll Zoho app work together it's wonderful. Support is always fast and helpful.

Inconvénients

Maybe better integration with e-commerce platform like Woocomerce and Prestashop

Avantages

Very smart, Easy, comfortable. maximum mobile, affordable, reliable,

Inconvénients

seems i done have more chance to extract cost of each item, FOB, Transport, Import duty. other duties.

Avantages

Very Convenient & User Friendly
You get almost all Options

Inconvénients

Customer Support is not Prompt.
we need to leave a message & they will get back to us at a irrelevant time

Avantages

Easy to use
Links into many other apps within zoho
Cost effective

Inconvénients

many apps are not necessary
Managing currencies of products from suppliers difficult
adding images is time consuming