Avis clients sur Bigin by Zoho CRM

Avantages

Très bon logiciel pour la gestion des client dans les TPE ou PME.

Inconvénients

on ne peut pas le connecter à une page facebook

Alternatives envisagées 

Zoho CRM

Avantages

Application très bien conçue, simple à utiliser et idéale pour les petites entreprises. Bien personnalisable avec de nombreuses fonctionnalités indispensables pour le suivi des négociations.

Inconvénients

Le service client est en anglais et parfois nous oriente vers des plateformes qui ne nous profite guère. Il est compliqué de changer les appels en appels entrants.

Avantages

J'aime particulièrement la simplicité d'utilisation et l'interface claire et efficace.

Inconvénients

Une integration directe avec Zoho booking serait un plus.

Avantages

Easy of set-up. Intuitive usage. Set-up help videos

Inconvénients

Can apply only one filter at a time. Integrations with Facebook Ads requires third party tools like Zapier, which doubles your cost

Alternatives envisagées 

Bitrix24

Pourquoi passer à Bigin by Zoho CRM

Ease of deployment and reasonable free trial period

Avantages

Ease of use and setup is super easy. Additionally feature to automate is really cool.

Inconvénients

The premium subscription is a bit on higher side.

Avantages

Price & easy to setup. The CRM was so simple for self setup & easy to mantain and use by user.

Inconvénients

This CRM doesn't have calendar feature so I can monitor team's meeting and activity.

Alternatives envisagées 

Zoho CRM

Pourquoi choisir Bigin by Zoho CRM 

Price

Logiciel antérieur 

Zoho CRM

Pourquoi passer à Bigin by Zoho CRM

Price

Avantages

It's inexpensive and easy to use and a good buy for first-time users and non-technical companies.

Inconvénients

The number of pipelines, inbuilt workflows are limited.

Alternatives envisagées 

Zoho CRM

Pourquoi choisir Bigin by Zoho CRM 

Costly for Indian market.

Logiciel antérieur 

HubSpot CRM

Pourquoi passer à Bigin by Zoho CRM

As first time user it is good choice to start.

Avantages

Very good tool to create a work efficiency enviroment. Very intuitive, strong and responsive interface. I recommend

Inconvénients

The support team take a long time to attend the problems.

Alternatives envisagées 

HubSpot CRM

Avantages

I have only used the Trial so far, but I'm really liking it.

Inconvénients

Nothing so far. I've only used the Trial version. I'll learn more as I integrate other platforms.

Alternatives envisagées 

Zoho CRM

Pourquoi passer à Bigin by Zoho CRM

Ease of use.

Avantages

The interface is very simple and the price is very googd by the offer

Inconvénients

There is no some native integrations that I need, but I can solve this gap with zapier.

Avantages

This is an excellent CRM for any startup; it is user-friendly and efficient. Within an hour, the implementation and initial customization are completed. I've been setting up and using various CRMs for over 20 years. As a result, I am familiar with the available technologies. The interface is both modern and sophisticated, as well as simple. There were no Bugg encounters, and the logic within the architecture of the tool is flawless.

Inconvénients

I have nothing negative to say about my experience with this tool.

Avantages

Affordable and very easy to use. The mobile app allows you to control and manage your sales funnel even on the go. Can not recommend it highly!!

Inconvénients

Free add ons to support the small business growth.

Avantages

We liked the most how fast we could get the CRM going. Furthermore the price is just fine.

Inconvénients

We were really missing integration with Google Calendars.

Avantages

The deal pipeline feature is the best of all. Deal management is very essential for keeping an eagle eye on all the accounts so that we can maximize our sales closings month after month, so that no sales slips through the cracks. Kudos to Zoho.

Inconvénients

Not much cons at these price points. Probably more number of pipelines in the pricing plans would have been a great sweetener.

Alternatives envisagées 

Pipedrive

Pourquoi choisir Bigin by Zoho CRM 

Bigin CRM provides Better Value for money. More features packed inside reasonable prices.

Logiciel antérieur 

Pipedrive

Pourquoi passer à Bigin by Zoho CRM

Great Value for money provided by Bigin CRM.

Avantages

Nice CRM for small companies and startups. One user ist free, premium accounts only costs 7 € per month.

Actually I'm just testing around, but it feels nice :-)

Inconvénients

Connection to MS 365 isn't hazzle-free. It broke down several times. However, it finally worked.

Alternatives envisagées 

Agile CRM et HubSpot CRM

Logiciel antérieur 

HubSpot CRM

Pourquoi passer à Bigin by Zoho CRM

It was easier to set up and get it run. Also the pricing model seems to be very interesting.

Avantages

I being the director of a financial Institution, highly recommend Bigin Zoho CRM for all startups and SMES, it gives you ease of your data and sales pipeline management.

Inconvénients

Nothing as such i can say i did not like.

Alternatives envisagées 

Bitrix24

Pourquoi passer à Bigin by Zoho CRM

The cost effective and great user experience.

Avantages

Ease of Use
Effective
Applicable for all types of businesses

Inconvénients

Segregation of products
Understanding the workflow creation process

Alternatives envisagées 

HubSpot CRM

Pourquoi passer à Bigin by Zoho CRM

Ease of use, lower prices, effective, suitable for our business.

Avantages

The most simplest and easiest CRM system for small business. the fact that it is focused enough to get small business starting is exactly what I love about the CRM. no cluster features to confused user off.

Inconvénients

the pricing structure is a bit more expensive for the targeted users since its focus to small business owners

Alternatives envisagées 

Insightly et Freshsales

Avantages

The interface is very easy to use. The cards are a great visual to help move deals through the pipeline.

Inconvénients

The double data entry is something we need to discuss and determine whether to build an API to Bigin.

Avantages

I'm absolutely in love with Zoho Bigin. I was looking for a tool to manage the sales team in our small business but there wasn't any simple tool to help an SME in managing their team, every other tool was complicated. They are simple to use, easy to set up and have everything you need.

Inconvénients

I am unable to edit the last name on the CRM under contacts, some fields are uneditable and I wish they work on giving an option to edit.

Alternatives envisagées 

Zoho CRM, Freshdesk et HubSpot CRM

Avantages

Ease of use and easily customizable. For everything Zoho offers you cannot beat the price. If you are a small company the other CRM's pricing ads up as you ad users.

Inconvénients

The interface is not all that stimulating but its clean.

Avantages

Bigin Zoho CRM makes business achieve organizational aims and objective a lot faster and manageable, from leads creation, marketing ,to finance productivity and eventually sales, every process is captured and monitored. whenever I get called upon for presentation my number one go to CRM is Bigin Zoho because it gives me comprehensive Report of my leads so far, solid email marketing and full automation of tasks when I don't have the time to repeat a task.

Inconvénients

Despite the fact that I choose Bigin Zoho CRM, I am of the opinion that some features can be better improved on: Limited customer support, they don't really go the extra mile when one is faced with a problem also the initial set up can be tiring as it requires a lot entry to be done manually.
More also when extracting data from excel sheet and a column or row variation occurs with Bigin Zoho CRM templates, it doesn't self correct rather it extract the data so and this may cause variation in data presentation if one is not careful.

Avantages

To create a portfolio of products/services/memberships and the Dashboard to get an overview about closed and upcoming deals

Inconvénients

For us it will be helpful to integrate a module to create quotations automatically

Avantages

Bigin is a great compact CRM with lots of functionality. The best part is the deals view and the dashboard. Really easy to track leads!

Inconvénients

Limited popular integration options. Contact import requires a specific format.

Alternatives envisagées 

HubSpot CRM

Pourquoi passer à Bigin by Zoho CRM

Simple and less expensive

Avantages

Zoho Bigin is a start-from-the-go solution and is very easy to set up and get running.

Inconvénients

The UI for the application can be improved

Alternatives envisagées 

Freshsales et Salesforce Sales Cloud

Pourquoi passer à Bigin by Zoho CRM

Cost, support