Avis clients sur Payhawk

Avantages

Payhawk est une solution de paiement moins chère que ces concurrents et qui fait le job.

Inconvénients

Payhawk a besoin d'améliorer l'UX de son application web.
Par exemple, il n'est pas toujours clair sur pourquoi une note de frais n'a pas toutes les informations nécessaires pour ne plus être dans la zone "en attente"

Avantages

Une réponse facile et rapide du service client grâce à la messagerie lorsque l'on est bloqué.

Inconvénients

Pas d'insatisfaction pour le moment pour ma part.

Avantages

Meilleur suivi de budget, chaque personne notifie sa dépense et rattache la facture associée

Inconvénients

Le fait qu'il y ai énormément de bugs... je dois réécrire a plusieurs reprises, ne prends pas en compte ce que j'écris... Me disent que les banques des destinataires n'existent pas ou le rib n'est pas bon alors que si...

Avantages

Facile, rapide et efficace. Simplification du quotidien professionnel.

Inconvénients

Pas d'insatisfaction pour ma part.

Avantages

The product is very easy to use. The integration with NetSuite is a game changer for us. It couldn't be easier for employees to upload their receipts. They are constantly releasing new features to ensure they provide the best product for customers.

Inconvénients

Its hard to think of any as new feature updates have solved previous weaknesses. The only con is that you can only have credit cards with Payhawk US and debit cards are not supported.

Alternatives envisagées 

Spendesk, Expensify et SAP Concur

Avantages

Automatic integration of expenses with the ERP, I've tried other tools and they do not reach the level of payhawk. They also have an excellent support team

Inconvénients

I have not been using it for long (less than 6 months) but so far when there is a problem, they know how to respond.

Avantages

Fast reaction of customer service, easy to contact them when urgent actions are needed.

Inconvénients

There are no comments about this so far.

Avantages

Receipt collection from users and issuance of debit cards

Inconvénients

When claiming per diems, if the location is not applied specifically to the city (eg. London) but to a specific address (eg. Tower Bridge, London), the UK generic rate is picked and not the London rate.

Alternatives envisagées 

Pleo et Rydoo

Pourquoi passer à Payhawk

Enough features to cover what we need

Avantages

Easy to use for users but sadly not for accountants

Inconvénients

We are always late reconciling the account because people don´t upload documents. It make me appreciate the traditional liquidation process, PayHawk should improve on this side.

Avantages

Payment can be made super quick, and easy to navigate. Helpful and responsive customer support

Inconvénients

Payhawk automatically fill in some information based on the invoice uploaded but some information can be wrong for examples dates

Avantages

Very user friendly and easy to integrate with Xero.

Inconvénients

Still features to improve: Allow the import of suppliers and their bank details so this doesn't need to be entered manually.Their scanning system needs improvement too.

Avantages

Easy to use, and very flexible.
I love the API. It makes it easy to make system integrations.

Inconvénients

Picture optimization has given us some minor challenges with receipts that wasn't readable.

Avantages

The customer service was quick and easy.

Inconvénients

nothing, everything has been very good.

Avantages

Easy to keep expenses on track, and to integrate with Google Pay

Inconvénients

Some issues with Curve integration with old Visa card. Mastercard card worked well and now they switched again back to Visa, so let's see

Avantages

Immediate access to spending, oversight for management, reduces friction of collecting paperwork.

Inconvénients

The UI of the website can be cumbersome and prone to breaking completely. Customer service can be slow or uncooperative at times.

Avantages

Interface, workflows, flexibilty, team card, SEPA Wires, cashback, connexions with other tools

Inconvénients

IBAN not always compatible with SEPA wires

Avantages

OCR functionality and invoice/receipt scanning, as well as being able to block cards in real time

Inconvénients

Our users not filling in/submitting the required expense information!

Alternatives envisagées 

Pleo

Avantages

Easy resolution via the online chat. The person that assisted me was very patient and run different investigation to be able to resolve the issue.

Inconvénients

Response time, despite an initial contact was made immediately, it took 1.5 day to resolve

Avantages

Ease of use and super helpful and responsive support team.

Inconvénients

Some features and functionality, that competitors already provide, is still being developed.

Avantages

User-Friendly Interface which makes it easy to navigate and manage expenses.

Inconvénients

Card maintenance costI would like it to allow us to manage collections and billing

Avantages

Mobile App for employees is very easy for reimbursements.

Inconvénients

Some of the integration with our Accounting system fails from time to time.

Avantages

Thanks to Payhawk, we process day-to-day transactions faster and easier. Furthemore, it has helped our overall financing accountability.

Inconvénients

One of the features that is currently missing and would be benefial to our company is renumeration payments.

Avantages

I can easily upload all expense papers from everywhere I am. Good control on the expences via the politics section and the requesting funds method.Very useful way of managing all cards, employees access and funds.

Inconvénients

I thing it would be better if all costs marked by the cost owner as reimursable may have an option to be denied by the company without being deleted, so a tracking history remains.

Avantages

I like the facility of having all the paymement an the receipts in one platform, so you Know exatly the cost od the thingh you buy; I like the cashback; It's easy to use and all the employees can uses it

Inconvénients

Cost too much, the integration with our ERP wasn't good; , you need to pay if you want a physical credit card, and Payhawk dont read all the information from the receipt well, so in taht point need to improve

Avantages

Managing Expenses is great and uploading

Inconvénients

UI/UX and finding information on past invoices.