Avis clients sur MyCase

Avantages

Je très bien satisfait de MyCase. Je parviens à mieux assurer et gérer mes dossiers juridiques grâce à ce logiciel très performant. Son utilisation, m'aide énormément à réaliser des facturations légales.

Inconvénients

Pas de remarque particulière à faire. Un logiciel que je recommande également. La qualité prix est accessible également.

Avantages

Pas de commentaire a donné à ce bon logiciel qui me console dans la gestion de tâche familiaux , car son utilisation est si bien et facile

Inconvénients

Je ne pense pas que quelqu'un comme moi peut détecter ce logiciel , mycase est très rapide.

Avantages

Ce logiciel nous permet la bonne gestion des droits de la famille et la gestion des différents affaires tribunaux et la documentation juridique.

Inconvénients

Vue les bienfaits ait de ce logiciel ça n'a aucun inconvénients. J'apprécie beaucoup les dirigeants de ce service client.

Avantages

Il s'occupe de la gestion des projets et des tâches en donnant accès à la production des documents juridiques.

Inconvénients

Je ne trouve pas d'inconvénients à ce logiciel. Je le recommande à l'utilisateur.

Avantages

Ce logiciel mycase aide les tribunaux dans la gestion des dossiers juridiques.

Inconvénients

Ce logiciel a un prix acceptable que j'ai pas grand chose à dire.

Avantages

Mycase est un logiciel très pratique dans mon

Inconvénients

Mycase est un logiciel très efficace dans sa généralités

Avantages

Le logiciel Mycase est un bon logiciel de gestion avec lequel je gère mes dossiers juridiques.

Inconvénients

Le logiciel Mycase a un prix abordable , donc j'ai pas grand chose a souligné.

Avantages

Ce logiciel me permet de rédiger mes dossiers juridique et de mieux me prononcer à l'égalité.

Inconvénients

Pas d'inconvénients surtout ce logiciel m'est bon pour juridictions.

Avantages

Ce logiciel est incroyable, il m'a beaucoup aidé

Inconvénients

J'ai eu quelques petits soucis au niveau de la connexion. Si non il est génial

Avantages

Il est un bon logiciel, très facile à utiliser

Inconvénients

Aucune difficulté à utiliser le logiciel

Avantages

My favorite features in MyCase are the case management, client management, document management, templates and automation.

Inconvénients

I don't like that the invoices aren't more customizable and that the billing and invoicing aren't compatible with contingency firms. I also with MyCase would integrate with a VOIP phone system like Ring Central so we can automate some of our calling procedures.

Alternatives envisagées 

Clio

Pourquoi choisir MyCase 

Cost and the need to update our technology

Pourquoi passer à MyCase

These are all great products, and the features only vary slightly from MyCase. The decisiding factor for our firm was cost.

Avantages

MyCase is easy to use. The basic functions are intuitive and a new user can navigate the program without much instruction. As a user becomes more advanced, MyCase offers training and tutorials, and has a plethora of add-ons available, allowing a user to really customize the program to their needs. For me, the most valued features are the ability to accept online payments, the communication and notes features, the time tracking and billing features, and the leads tracking.

Inconvénients

The email integration is not seamless. I wish that there was a way for emails send to/from a connected email to automatically synch with any client who has a matching registered email address.
Additionally, my rate has consistently gone up; I don't use a lot of the add-on features that are the justification for the price increases.

Alternatives envisagées 

Clio

Pourquoi passer à MyCase

The price and robustness of the product was superior. I felt that - at the time - I was getting the most "bang for my buck."

Avantages

It's easy to use, new hires, interns can easily learn and adapt to the program. Also it's not over down with too many bells and whistles, it does what it needs to.

Inconvénients

Sometimes they seem a bit slower than other programs to add new options or integrations.

Avantages

I like that it is OS neutral. I like the billing.

Inconvénients

It's not really that great for anything I do, and it's pretty restrictive on how you can set things up. For instance, there's no field in the user category to put my bar number, which is something that goes into pretty much any pleading that I draft. (1) Why isn't that field available, and (2) why can't I create custom fields? They always seem to be adding "features" that I rarely find any use for, but they won't fix bugs in their system. For four years, now, I can't clear an e-check that a client bounced. It shows up in the "rejected payment in last 30 days" field. They can't be bothered to fix that bug. Ever since COVID customer service has gone way down.

Alternatives envisagées 

Clio

Pourquoi choisir MyCase 

Trying to keep my database up with the times was getting to be too expensive.

Logiciel antérieur 

Claris FileMaker

Pourquoi passer à MyCase

Price. Less bad than the others. Smokeball's name was simply too stupid for me to seriously consider.

Avantages

Simple to use. Easy to access client information and manage billing information

Inconvénients

Some issues with uploading firm documents - batch loading does not load directly to firm files

Avantages

The case tracking events and timeline is extremely helpful to see the progression, time tables, and work put into a single matter.

Inconvénients

Generating reports can be difficult to complete. The user interface can be difficult to locate at times.

Alternatives envisagées 

Clio

Pourquoi choisir MyCase 

MyCase had a better framework shaped for our specific needs with client and case management.

Logiciel antérieur 

Airtable

Pourquoi passer à MyCase

The integration and constant development was appealing.

Avantages

I love how easy MyCase makes it for me to stay in communication with my clients. I also love the task feature as it gives me the kinds of reminders I need to stay on track with my cases.

Inconvénients

I do not like that what I can access on the mobile app is very different/limited compared to what I can access on my computer's browser. I also do not like how counterintuitive some of the customization features are in terms of where on the platform they can be found or how the options work.

Alternatives envisagées 

Clio

Pourquoi passer à MyCase

A colleague I trust told me they have had no problems with MyCase and with that, I heard all I needed ot hear.

Avantages

I started my practice with another software, but quickly realized that only MyCase had all the functions and features I needed to manage a small, one-attorney law firm. My Case allows me to spend less time on case management and document coordination and more time defending my clients.

Inconvénients

The billing between trust and operating accounts can be somewhat confusing, but I also recognize that I likely need more specific training on this aspect of the software.

Avantages

Easy to login and use. Clients never call saying they need help figuring it out.

Inconvénients

Document building is sometimes difficult.

Avantages

The calendar, notes, and dashboard features.

Inconvénients

I wish that the documents opened up in a new browser window.

Avantages

What I love the most about this software is that it's always updating features and areas of needed interest. I love that the MyCase team is always there to take a concern, suggestion or edit that may be needed or wanted. I love that it's ALMOST an all in one system. I love that you can do customizing within the software on the end user side as well, without having to contact MyCase for most of them. I love that this is easy to learn, use and contact support. I love that MyCase is always willing to update to stay current.

Inconvénients

What I like least about this software is the inability to filter OPEN and CLOSED cases in the Trust Account Activity and Trust Account Summary. We use this section for a quick check on which cases has a balance and which cases don't, but it shows EVERY case we have in MyCase without a way to filter out Closed. We have far too many cases open to check one by one. I also like least about this software that you have to request engineering to re-add Contact Groups that you delete, when it was added by the end user in the first place. An accidental delete of a contact group takes too much involvement to have re-added and we end up creating new ones. I also like least about this software that the App and the Desktop version are so much different in a few areas that are used most in our office.

Alternatives envisagées 

Clio

Pourquoi passer à MyCase

Essentially MyCase was chosen based on the features, support information, price and newness of the software. Reviewing was done extensively before choosing MyCase and in the end MyCase won. I just wish that we were told about the 10% OBA Member discount from the start since it was available and not known until we referred another firm and they were able to get it, then it was not allowed to be retro-active. Someone should check new customer discounts upon start up or each year to ensure you are providing that information to your customers. Knowing we could save that from the start and it was not mentioned was slightly unfair feeling. It was added to the next invoice when WE requested it.

Avantages

Very intuitive and easy to use. Excellent online tutorials and telephone support. I can put invoices together so quickly and I have all of my contacts and important info at my fingertips. Also, available for use on my iPad. I've recommended mycase to other attorneys.

Inconvénients

I wish it integrated with my automated forms. Unfortunately I'm wrapping up my use of mycase because I found another practice management software which works with my automated forms which means that I only have to enter certain information once. It is unfortunate because I don't like the new practice management software as much.

Alternatives envisagées 

Clio

Pourquoi choisir MyCase 

Because I could access it online and from a mac. Amicus didn't have that capability at at the time.

Avantages

The time recording, case/contact data storage, docusign, billing features are what I started using. I used abacus before cloud based practice mgt software was available. I have used Clio. Mycase is more intuitive than other practice mgt software programs with which I have experience. It is easier to use.

I was slow to use some of the better features like templates. I realized that I could distinguish my firm by completing tasks quicker than average for the industry. Using electronic data forms allows us to obtain relevant data from customer and swiftly prepare the pleadings necessary to initiate case or respond to case and to prepare pleadings for requesting temporary relief orders from the court. We are continuing to explore the use of templates. Our goal is to have the petition or response, the declaration regarding minors, the income and expense declaration, the request for orders all template based.

Having calendar synced is good. Having email synced is great. Ensures all time is considered for billing.

Inconvénients

Slightly more detail on creation of templates from judicial council forms would be helpful. I imagine CA is a big market. CA has court approved forms for civil litigation and family law. Family law is the most form driven area of CA state litigation. Why not pre-load Petition FL-100, Summons FL-110, Response FL-120, Declaration re Minors FL-105, Income and Expense Declaration FL-150, Request for Orders FL-300, Responsive Decl Request for Orders FL-320, Asset and Debt Declarations FL-142 and FL-160 into mycase? If you do you will have a marketing tool for family law attorneys.

Alternatives envisagées 

Clio

Pourquoi choisir MyCase 

Used mycase for a bit. I think I had a free one week trial. Way more intuitive.

Pourquoi passer à MyCase

I explained above. Your software is more intuitive and easier.

Avantages

I have been a user of MyCase for about 10 years now. I like how user-friendly the platform is; the look, the feel, are very intuitive. It also has space for tons of useful information regarding your case; a one stop shop! The document automation part of the program saves me quite a bit of time, and so does the streamlined billing and invoicing process, which require almost no learning curve. The ability to electronically sign documents through MyCase is one of the best improvements I have seen throughout the years.

Inconvénients

I would love to have the ability to text through MyCase... but by using my firm's phone number. The calendar sync with Google calendars is good, but has had bugs resulting in duplicates, etc. Also, the email part of the program also has had some bugs, it's not that user-friendly, so I've chosen not to use it. I would love it if MyCase could include a court holiday calculator free of charge. It's just not worth the expense of paying for integration with another program, when you can find good, accurate calculations online for free.

Alternatives envisagées 

Clio

Pourquoi choisir MyCase 

Amicus Attorney became way too complicated, and was a standalone program with bad (and expensive!) customer support.

Pourquoi passer à MyCase

Ease of use, overall look, and special discount provided for being a member of the American Bar Association.

Avantages

I love that I don't have to limit my staff to local employees, but between court, time zones, etc., it was hard to keep track of what everyone was doing. MyCase has made worlds of difference!! I can easily assign tasks, follow up, keep track of clients and have their contact information in a single convenient location. I can keep notes about each client in their online file.

Inconvénients

I wish that it was easier to use workflows; they are easy to create, but we don't always necessarily have a calendar event that is required to prompt the use of the workflow. I also with that there was a way to do monthly billing that was not attached to time spent, but rather in installments.

Alternatives envisagées 

Microsoft Teams, monday.com et Docketwise

Pourquoi choisir MyCase 

Teams didn't easily allow me to keep track of when tasks were completed. It didn't have the integrated time tracking.

Logiciel antérieur 

Microsoft Teams

Pourquoi passer à MyCase

The case management features.