Avis clients sur Arlo for Training Providers

Avantages

I like most that the build-up and functions are really thought through. They try to accommodate different types of training and mostly find a good balance between pre-set processes and possibilities for customisation. Compared to other LMS (which I haven't used but checked their functions and pricing..) Arlo offers less functions in one but you can add various integrations, e.g. your own accounting software. That makes it easy also for smaller training providers to get started with software and making life easier without having to commit to a full-service LMS.

Inconvénients

For many functions (e.g. newsletter tool, online training) you need to buy third party software and use integrations. As described in the pros, it is great to start with Arlo without major committment but after a while you want to use more and more features, like newsletters or webinars but you have to use different provider for every single funtion. It is okay because many are probably using Mailchimp or somethinga nyway which integrates with Arlo but it would be great if Arlo could offer it, I get annoyed by having so many different logins and having to get used to all the different softwares.

Avantages

Arlo is a great system to keep track of students enrolments, manage and book facilitated courses, and integrates mostly smoothly with Moodle for eLearning. Support team extremely helpful

Inconvénients

Some issues between Moodle and Arlo but on the way to getting this fixed. Could add some more customisable auto emails

Avantages

I liked the promise of integration and ease of use... but it was a lie.

Inconvénients

We paid nearly $10,000 and implementation took nearly 9 months! Once implemented, they hardcoded the text to be a font that didn't match our site, and refused to change it. Their caching mechanism failed to load the widget on our page upon 1st view (had to refresh or go the page again for it to display), so likely lost 10-20% of visitor confused by blank page content.

Avantages

For staff, it's a simple training exercise to get users self sufficient at day-to-day tasks. For end users, transactions are seamless, fast and accurate. Integrations to payment processors are baked in and ready to go.

Inconvénients

I think the auth and public api could be more inline with modern decoupled systems by providing flat, json endpoints that can easily be consumed by cms front ends, other apps

Avantages

We changed to using Arlo as it automated a raft of manual processes and improved our visibility of how courses were working

Inconvénients

Nothing it provides everything that we need. I can't fault it.

Avantages

Arlo was able to reach out to us remotely. We had group training sessions. I could then follow up in an email with questions. I heard other departments also made queries and received good feedback.

Inconvénients

The information in "sessions" does not carry over to the reports. ie. room number, Name of the session.The sessions do not have individual reminders. The "Event Reminders" only work at the beginning of the Event. We have people who register for only one of the sessions in an event. The reminder end up going out more than a week before instead of a couple of days before in this situation. I have to work around this by creating many events.

Avantages

Love that everything about a registrant can be found in the one place.

Inconvénients

Unfortunately it doesn't highlight possible duplicates contacts unless searched for.Doesn't allow to add credit card fees to purchase.

Avantages

Ease of use after set up is very valuable.

Inconvénients

Some of the options are not automated. If a registrant is not entered correctly, you have to delete and re-register them. Wastes some time to do it that way.

Avantages

It’s an easy to use system for managing every aspect of the learning journey

Inconvénients

Using the pre-build web components with out site requires technical support and coding ability

Avantages

Fast easy implementation of a basic EMS for your virtual training! Great Wordpress integration.Top-notch customer support.

Inconvénients

Lacks per session notifications.Lacks advanced registration form customizations. Cannot readily support tiered pricing, e.g.Backend UI switches themes depending on page. Not functionally relevant, but makes it feel clunky, not unified, not sleek.

Avantages

Seems very powerful. But the set up is too difficult to know. I like the idea of managing all my users.

Inconvénients

Integration was over sold. I teach mostly webinars and self study courses. The Arlo software claims of intergradation with Moodle, GoToWebinar and Zoom sold me. Turns out none of these work well. I am left manually entering and transferring information with both Zoom and GoToWebinar. Theses platforms don't integrate with any real benefit. Moodle required me to hire a third party to install and manage the plug in. After spending almost $14K with Arlo set up I was still hit with another $1k for Moodle!

Avantages

The ease with which all employees started to use the software with minimum distraction or inability to find features. I believe that from the time I started using this software, my productivity and daily time management of classes, students and my resources have significantly been improved.

I also like the features that are from time to time implemented, but you are always given the chance to review these changes before they are implemented.

Most important for me, the quick turn around from Customer Support Team in resolving any issues (very few) that pop up once in a while.

Inconvénients

There are absolutely nothing I can put here to say I don't like.

Avantages

I really like the way they are always adding new features to the software. I love the integration with Xero and the simple processes for managing your events. As we do lots of different types of events, the flexibility to create your own fields & and reports is so helpful. The customer support is amazing, we have the email support package - which usually means someone from Asia emails you back a week later. No - at Arlo, New Zealand based staff answer the same day. They are really helpful with 'how to do this' queries - not just bug support.

Inconvénients

The price - but I think that it does save on lots of admin time. It would be nice if it connected to Flo2Cash.

Avantages

Arlo is very easy to use and the team is always on hand to help should we have any questions or additional changes we would like to make to our personalised system.
Some team members have taken the time to come and give us presentations on how to get the best out of the system which was really helpful.
Arlo is a great way for us to upload and keep track of our events. The reporting section is especially helpful for running data analysis.
The database is extremely helpful for storing details about centres - the full details of the school will populate from just a centre number.
Overall, the system has been great and I would definitely recommend for anyone who is thinking of using it.

Inconvénients

You cannot change the event code once the event has been approved - this means you have to cancel the event and create a new one if there are any changes.

Avantages

Easy and intuitive to use - constantly being developed and upgraded Arlo is the best education management and student management software I have used and I've used quite a few packages!

Inconvénients

There are still areas for development - but I've been in touch with Arlo and am told that they are developing these extra features - such as the ability to mark attendance by class and being able to change multiple sessions on an event at once, if a tutor changes - but we look forward to these updates making Arlo even better!

Avantages

Lack of extra paperwork required to be done by administration, ease of use for the registrants who can now manage their own registrations and information

Inconvénients

The CSV output file is messy and very limiting. I have to spend more time on tidying up to meet the requirements for accounts/reporting.

Avantages

We were one of the first providers to use Arlo and we have no regrets - it has gone from strength to strength and it just keeps on getting better! Keep up the amazing work Arlo people.

Inconvénients

Having been using this package from the beginning it has had a few bugs and issues in its very early days. However, the team we quick to fix bugs and problems and have constantly evolved the package to be better and better.

Avantages

Impeccable support with a huge knowledge portal and very helpful staff
Simple and intuitive UI
It does everything we need extremely well

Inconvénients

Looking forward to seeing more integration options in future releases so we can get even more value out of this great app

Avantages

I have used Blackboard, Wisenet, a custom built IBM mainframe and many others. Arlo is without a doubt the best software package I have had the opportunity to use.

Inconvénients

Like any software package there is room to improve and further develop things - but I find Arlo very responsive and engaged with their customers.

Avantages

I like the fact that Arlo is a "one-stop-shop" for training management. Arlo are always providing updates and enhancements and this makes it a continually improving tool that has an increasing number of uses in our business. We would not be without it!

Avantages

Arlo is ideal for all training and teaching needs. We use it to record all of our student and course information and it is an easy to use package with a very helpful team - who are quick to respond with clear answers.

Avantages

Arlo was the best fit for managing our training courses along with paid registrations, contact management and website integration.

Inconvénients

The Arlo API uses XML objects rather than JSON. The full XML object has to be submitted on any changes. This makes working with the API more difficult, and could potentially lead to data loss if an unrelated field is updated between the API request and subsequent post back.

Avantages

dashboard and intervace with wordpress and Xero

Inconvénients

That one cannot customize E-Mails
Arlo is only available in English, not multilingually

Avantages

It is flexible and does exactly what we need

Inconvénients

It is all good

Avantages

Intuitive to use.
Can replicate courses rather than starting from scratch with entering details

Inconvénients

Search options are limited (eg no postcode search option available).
Users see how many spaces are still available in each course - which does not create a sense of urgency for them to book (eg it says '10 places remaining', rather than 'nearly full').