Avis clients sur Vincere

Avantages

C'est pratique et intuitif . On a un système de suivi, de notation et de classement des candidats. Sans oublier le support technique qui est proactif

Inconvénients

Il est assez compliqué de migrer les données d'un autre système

Avantages

Vincere has all the features you would expect from a good system, and even a bit more with functionality which are truly useful because they make you earn time (and not a gadget nobody use after few weeks)

Automation of the flows is well though in order to be more efficient and to provide the best candidate and client experience. The client portal is a strong great, clients likes it.

The GDPR compliance tracking is simple and clear.

As they say, they're big enough to deliver but still the right size to really care

Inconvénients

Nothing so far.

As any systems things can be improved, but we can really see that our feed-back is taken into consideration.

Avantages

The product is very competitively priced and fairly easy to use, fulfilling most functions one can expect from an ATS/CRM

Inconvénients

Feature suggestions that would be useful to many users, and that have been recommended by many users, have not yet been implemented.

Alternatives envisagées 

Bullhorn ATS & CRM et Adapt

Pourquoi choisir Vincere 

To have a cloud-based ATS/CRM

Pourquoi passer à Vincere

Best value for money and the prospect that the young product at the time would evolve to cover all our requirements

Avantages

They have a lot of functionality and really, really good marketing

Inconvénients

All the functionality they have only works to a certain extent. There are certain bugs and roadblocks that they aren't able to fix - instead they keep adding useless features like Apple Watch integration. All the best features in the world are worthless if you can't actually use them due to their sloppy integration. The system is NOT fully customizable (even though they keep claiming it is!). I came from Bullhorn (going back again) and would estimate the Vincere system is customizable to an extent of 10%.

Avantages

I have been extensively using Vincere ever since its inception to replace our old system few years back. The expectation I have with Vincere is indeed high and I'm confident to say that after getting used with the system, all the general functions and additional features roll-out are exceptionally beyond my initial impression. Kudos to the support team for able to provide prompt troubleshooting as well as open to suggestion on improvement.

I find that #VincereWay of visualize the overview of sales funnel using stage chevron and traffic light system creates a recruiter-friendly environment even for a starter. It is easy to understand and able to focus on our work accordingly. Other features that in my top priority list would be on a LiveList and Analytics. LiveList give more superior feel of how the systems communicate with the external party at the same time, streamlining the presentation and feedback process. Analytics on the other hand provides great visualization of the progress of the team and organization, eventually improves the forecasting, quality control and decision-making.

Inconvénients

I'm sharing my thought on this as continuous improvement rather than dislikes. I believe there would be more room of improvement for vChat, possibly better in-system notification, more comprehensive mobile app functionalities (so we can be a recruiter on-the-go) as well, more intuitive UI/UX for Task feature. It would be great to have introduction training for every new feature like what we used to have 2 years back.

Avantages

The big thing for me is ease-of-use. Too many systems are over-engineered, it's like they try to do too much. Vincere does everything they do but it seems to flow so much more organically.

I like the process flow of the Vincere pipelines which help keep me focussed on what I need to do to bring in new business. The CRM pipeline is genius for me. I'm starting my business from scratch so it's critical I have an accurate heads-up display of what I need to do to bring new business in but also to get the most out of existing accounts.

-One feature that I love is that I can easily flip Clients into a Candidate. I firmly believe that your Clients should ultimately become your Candidates'.and if they're not, you're doing something wrong. Vincere totally gets the Client > Recruiter > Candidate dynamic. I can easily flip a Client record into a Candidate record. You'd be surprised how many `recruitment CRMs' systems get this simple workflow so wrong.

Inconvénients

I'm a new'ish user so nothing springs to mind just yet

Avantages

We have a mid-sized business based out of the UAE and South Africa. We made the decision to move across to Vincere in May 2017, great move for us as a business. I'd say that Vincere is 30% better than Bullhorn (based on product and service levels) but, with the rate they are innovating and obviously investing in the product, the gap is widening fast.
Bullhorn was expensive for what is was and the service was pretty much non-existent. The platform and the service from Vincere is head and shoulders above what we were getting with Bullhorn. They are a lot more responsive, we enjoy working with a vendor that actually seems to care.
In terms of features, a few of the standout ones for us: the Indeed Search and import feature is a winner. Having access to the entire Indeed database without even leaving the system is fantastic.
We are heavy LinkedIn users and like the way that Vincere works with LinkedIn. Easy to update and refresh records.
The new Client portal feature also looks interesting. We were considering building a bespoke client portal but held off as it was too expensive, so the client portal that Vincere have coming next month is something we're keen to take a look at.
TV dashboard: planning on using this in our office.

Inconvénients

There are loads of dashboards in their analytics suite, more than we will ever use. We've got lost in them . I want to get our fees and placement data accurately reflected in our dashboards, something we need help with. Vincere- more how-to videos that focus specifically on dashboards would be great so please sort that out.

Avantages

We were using Bullhorn before switching to Vincere. Bullhorn was decent but it wasn’t keeping up with the latest technologies as fast as it needed to. It was starting to feel like a legacy system. By contrast, Vincere are investing massively in the latest tech and it shows. They launched 6 years ago- so it’s product which is mature enough to have a bit of depth to it, but which is also built on the latest frameworks.
-For me, as a business owner I want a platform that is going to help me grow. In terms of measuring activity levels and KPIs, Vincere makes it super easy to see what is going on inside my business. Also, this is a system that my consultants love using. That’s critical.
-Data Migration: I migrated records across from my previous system (Bullhorn). I’d been dreading the data migration but it turned out to be pretty painless- the Vincere data migration guys managed the whole process and the end result has been great.
-Website stack: We decided to use the Vincere Instant Job Board and Candidate Portal on our new website- and saved ourselves the time and expense of developing our own job listing page. It looks great and saved us the hassle and expense of paying a web developer to design this for us.
I’d highly recommend taking a look at Vincere. Since we implemented Vincere, our quarterly billing rates are up 30%. That’s, ultimately, what you want from your CRM/ATS- increased efficiency, speed and revenue. Vincere delivers on these fronts.

Avantages

I love the flexibility of Vincere, elements of it are customizable which is great. Our customer are loving the portal / live list and this has allowed us to create new services to sell to our clients. Our clients find the live list simple as they access through an email link and they can see all the candidates in one place. I’m using analytics, but I’m still learning with it, but I like to be able to see the consultants’ activities and fees.

Inconvénients

To be honest I think overall the software is great – one small point is that the mandatory fields on the ATS have red asterisks and it is very easy to exit a record without filling in the mandatory fields. It would be good if when you tried to exit a record and the mandatory fields where not completed a prompt popped up advising that in order to save the mandatory fields must be completed. This would really help ensure that that mandatory fields are not left empty- this would help improving the data quality.

Avantages

Vincere everything a Search firm needs, irrespective of its positioning and level of sophistication. It offers all the tools needed for recruiters to source, store and leverage candidate and client data, whilst as a manager/owner, there is a veritable suite of reports to carefully monitor and manage individual and company performance.

Inconvénients

It can take some time to adjust to its process flow (having switched from Bullhorn after a 10-year relationship, that was inevitable) and it has sooo many functions that one needs to invest some time and effort to truly understand what is packed under the bonnet.

Avantages

Candidate Selection and Management
Forecasting and Revenue Monitoring
Daily Operation Management is easy to identify training requirements across the business
Business development can be streamlined

Inconvénients

It took some getting used too but this was mainly because of all the functions it has to offer.

Avantages

The support is sublime. People ready to answer questions and actually looping back to see if the solutions they've provided actually work. An example: with my previous system, I had a small but persistent issue with the formatting of my email signature. The logo in my email signature would never render properly- sounds like a small thing but this basically prevented me from sending out emails to Clients and Candidates from the system as I am fussy about these things. I tried repeatedly to get support from my previous system on this but was basically ignored. With Vincere, they sorted this issue out for me right away. I was beginning to think this was impossible and it’s done now – really happy with it. It will make a huge impact on my ability to do everything through the system which is brilliant.

Inconvénients

None. I was beginning to give up hope on CRMs before Vincere, I am so relieved that I have found a CRM that I actually enjoy using. This is the first time I've every bothered writing an online review which I think speaks volumes. If you are considering a new CRM then I would highly, highly recommend them.

Avantages

Love love love the LinkedIn tool, it's amazing! cannot tell you how much time it saves us as a business. There's too many features to list here but we love the various searches, calendar, talent pools, ability to mass email everyone, email templates, basically everything, we love using it. We used Zoho before discovering Vincere and to be frank it was ridicolously appalling. It got to the point that Zoho was so terrible we simply used it as a storage facility and didn't use any of the features because you have to build them all yourself which is too much setup when trying to run a business AND to make matters worse, whenever we tried to get support, the call centre was outsourced and the advisors were useless.

With Vincere, it's all ready to go straight out-of-the box, it's a dream. Plus the support are brilliant, they've got an office in the UK and the team are really responsive and always willing to help. It's been brilliant so far.

Inconvénients

The only thing I can think of is we'd like to see some more customisation on the job board but we're currently in correspondence with the support team in relation to making this possible so fingers crossed.

Avantages

We'd been using RDB Pronet for 14 years to run our temp recruitment firm. I found the interface awful- and decided it was time to upgrade to something more modern. Vincere is refreshingly easy-to-use and clear. I don't get a headache looking at it, which is how I often felt logging into our previous system!
Our team of 5 consultants have all taken to Vincere really quickly and have really embraced it, which was a relief. I am personally not particularly IT literate but even I find it easy to use.
Data Migration: after being on another system for so long I was really nervous about doing a migration. The migration team at Vincere were really reassuring and held my hand through the whole process. We had over 1 million email records in our old system so we took this as an opportunity to clean things up and only bring across the previous 2 years of emails. This was definitely the right choice.
I would add that the training team are really helpful too. They never made me feel as if there was such a thing as a stupid question.
GDPR: also great that Vincere has an eye on the GDPR compliance matters, as a UK-based agency this is important to us.

Avantages

We were previously on Placement Partner - lots of features but not at all user friendly. It took us about 6 months to get to grips with it and learn the system to it’s full capacity. We then came to a point where we needed a system that was more intuitive, efficient and easily accessible. We were also looking for a system that could also help with branding.

Vincere is like a smartphone. You don’t have to be an IT specialist to get it - the basics are there you’ll know how to use it just by playing around the system - extremely intuitive.

Everything is also quicker with Vincere, this especially so with the parsing of CVs. With Placement Partner, it took 15-20 mins to create a new candidate record with full details, but with Vincere, it could achieved in 3-5 mins. We save about 10 minutes on average for each CV, and have gained an extra 35% more time.

Other features we appreciate:
Talent Pools - I like how easy it is to search and ‘throw’ candidates into custom groups for future use
Color-coded system - the colors really helps to keep you on track and pushes you to finish the work you have
Easy to track & trace info: for example, when you submit a candidate to jobs , you get a full history of where the candidates are & to which jobs they were submitted to - reduces asmin time for us significantly

Inconvénients

No obstacles with the system so far. Vincere is still a new system to us and there are a lot more features to explore.

Avantages

We'd previously been using RDB Pronet. The problem was that none of my consultants ever used it. We are 10 consultants sitting across 2 offices in Scotland and England, but we plan on growing in the next 12 months. For me, user adoption is the #1 thing I was looking for in changing systems.
So many of these platforms either focus just on perm and search or exclusively on temp/contract. I like that Vincere really does nail the temp recruitment workflow. The fact that it comes with TimeTemp for integrated timesheets and expense management is great- it's another cost-saving and it's one less integration to think about.
The proximity search feature is super-visual and fast to use. Seeing all our candidates on a map view in relation to a vacancy is ideal for how we run a quick search across the database. Being able to shortlist and send directly from a map view is ideal for my consultants.
I decided to redo my website at the same time as upgrade our internal systems. The Vincere open API v2 allowed the web designer to create our new website with professional job interaction, plus it comes as part of my annual plan package. The support from the Vincere team was responsive throughout.

Avantages

Vincere allows us to store multiple documents for candidates which is a great way to keep everything in one place. These documents can be anything from resumes and cover letters to Passports and compliance documents.

The workflows are great and we can really easily see outstanding jobs/candidates/applications in one place. These can then be filtered by teams, consultants, companies, etc.. it's very powerful to have built into the product.

Customer service here is fab, we're treated like partners and always get detailed responses to our questions and help tickets. The issues/questions we have are always dealt with fast and efficiently.

Inconvénients

To be able to find and or change job title from menu tab- I would love to be able to click on the Job and it link to the place where I can edit this. Many candidates use different job titles and I have to edit them.

Auto correct on emails would be good to see. Only in subject bar on right click but not on body of email.

We have a problem with our logo being too big for emails but the team are currently advising me on the best way around this.

Avantages

Vincere is an excellent recruitment CRM system, linking client, recruiter and candidate data and recruiting metrics. We were looking for a platform that offers a holistic approach to enable us to place candidates into the right jobs quickly and accurately. We wanted a CRM dashboard that offers a quick overview of the pipeline activity and generates innovative reports for staffing reviews. I'm glad we found Vincere- Vincere allows us to see historical data, review past recruiting efforts and display the right metrics for our business and marketing requirements. It has succinct summary views that give us the flexibility to adapt to our ongoing needs and meet the future challenges of our business. Also, Vincere has a suite of 68 KPIs to accurately measure activity levels and align consultants to targets. It also offers business focused reports to show real time data and the speed needed for our business.

Avantages

I have used the Vincere system for coming up to 3 years and I have been consistently impressed with the way the team listens to what the users want and adds the features in. The LinkedIn tools, job board LiveList and apps are particularly powerful and their customer service is excellent.

Inconvénients

Not much, if I had to be picky, the email system could be better but it does what it is supposed to do and the customisable templates are great.

Avantages

What a bunch - proud to have lot their Middle Eastern cherry with us. Watching them flourish in capabilities has been fantastic. Always there to help when needed which is just gold. Open to suggestion and far better value than the other bull on the market. Keep up the great work guys and never step away from the old school customer service. . you are a dying breed.

Inconvénients

This is a good question. My only dislike with Vincere is not having bought shares in Vincere...&. Marmite

Avantages

I like that we can search our candidates profile by the Keyword that are written on their CV (world or pdf file). We're a big agency with over 300 consultants so there's a lot of candidates in the database meaning the search is an essential part of my day to day and it's great, makes things more efficient.

Inconvénients

I would love to see more clean and updated data on Vincere.

I have seen so many duplicated accounts which may be written with slightly different spelling, but they are the same account. That confused me a lot. When everyone can create new account by themselves. This creates duplicate junk on the system.

When move candidate stage from “sent” to “1st interview”. I expect this automatically pop-up on my outlook calendar and remind me but it’s apparently not. I think I already linked my email with Vincere. But sometime it does.

Avantages

Easy to use and at a very good pricepoint. Lots of product updates and regular new features. The client and candidate portal features are a real win, I am integrating these into my new website.

Inconvénients

The Broadbean integration doesn't go deep enough. Have told the Vincere team about this and they are improving it in Q4 so am looking forward to seeing these. There are a few other niggly workflow things that need to be smoothed out but, in general this is a great platform and a big step up from the previous system I was using.

Avantages

I really love the search built into Vincere. You can search broadly or very specifically e.g. you can search within resumes, tags, last contacted, pending, literally you can search everything and it brings back the results immediately - and more importantly the results are accurate. The search also allows you to search externally on job boards and linkedin making sourcing new candidates as easy as the click of a button.

I don't really use the system for much more than search, email parsing and creating talent pools but this all works great for me and frees up lots of my time. Talent pools are great! A simple idea but really effective from day to day. Creating candidates directly from an email is nifty too.

Inconvénients

The product is very big and i've not even explored half of it yet so no cons right now. The things I use vincere for, it's great and meeting my needs definitely and saving me lots of time which is always a good thing.

Avantages

Been using Vincere for the past 2.5 years. The pipeline is unique- the chevrons show you clearly where you are at with things. I also like the sub-status feature which basically allows for a completely configurable workflow.
This is an easy-to-use system, great for managing a team. If you want a system that is easy to set targets in and measure performance of consultants this is the system for you.

Inconvénients

Nothing major but we wish the Boolean 'And' 'Or' operators could be disabled from the search tool as we just don't use these.

Avantages

Been using Vincere as an early adopter in South Africa for the past few years. We looked at quite a few platforms, glad we opted for Vincere. Key features we like as follows:
Client portal: this is part of our pitch to get new business
Candidate portal: links to our website
Email functional: very easy syncing and tracking of email comms

Inconvénients

There are a few niggles here and there, but we find the support team very receptive and this is a company that really do invest in their roadmap, so suggestions are often implemented quite swiftly.