Avis clients sur Gluu

Avantages

The option to standardise processes and get an easy overview per department, business area and role. The role division of each process really helps us to make a clear overview of tasks and responsibilities of each employee.

Inconvénients

The drawing tool is not fully automated, and we are missing a lot of features there. Luckily, the support team us super helpful and good at suggesting workarounds and entering our suggestions as product ideas.

Avantages

* Quick and easy to use
* Allows all relevant process information to be stored in one place (central repository)
* Socially interactive structure engenders participation & idea generation
* Affordable

Inconvénients

* Internet access is not available to all business owners / key users and so an ability to print or produce a document (Standard Operating Procedure) is still required in some instances.

Avantages

Gluu's like my trusty tool to guide my clients towards having those standard processes nailed down. It's brilliant to get their team involved and work together using Teams and Gluu online.

Inconvénients

Some of the snap-features while drawing in Gluu makes it a bit tricky - but I have seen way worse in similar tools and it soesn't affect the user experience too much.

Avantages

The search ability of the items is great. One of the biggest pros against the old solution.

Inconvénients

The options to print the swimming lane diagrams can be somewhat tricky at times. The breadcrumbs stop before the main view, making it hard to detect the overall source

Avantages

When exporting a flowchart you get a great overview of the details and descriptions of each step. This makes it easy to facilitate to stakeholders and enables understanding.

Inconvénients

Gluu had some way to go in terms of functionality, but they keep evolving their product and it is in a great state now.

Avantages

Gluu has been instrumental in simplifying the process of connecting our processes, work instructions, systems, roles, and colleagues. It's been a game-changer in visualizing these connections effectively.

Inconvénients

I have no comments to make in this section. Gluu has been a positive addition to our business.

Avantages

Gluu helps us to turn recommendations into practice, pilots and tests very quickly. It's great that projects are focused on business improvement, rather than IT!

Inconvénients

There was absolutely nothing I didn't like on the collaboration between ZILLION and Gluu

Avantages

Gluu has completely streamlined our clients process digitization journey. It's our ace in rapidly transforming ideas into tangible outcomes for clients. The remarkable time and cost savings have elevated our agility, allowing us to adapt and experiment freely.

Inconvénients

Ofcourse there is always a task of getting the system to support the task/process. And you need to spend a bit of time on this. But Gluu is quite flexible on this, so not a big task.

Avantages

The ability of Gluu to match how complex and difficult you need the system to act. You can start simple and fast, then move on to super advanced and keep the overview.

Inconvénients

At the beginning a few features were missing and some drawings would glitch on line crossings, but that part has been fixed.There should be a license for read only users.

Avantages

Gluu has truly accelerated our process transformation efforts. Bringing ideas to life for our clients has never been so efficient. The significant time and cost savings we've witnessed have allowed us to stay nimble and experiment like never before.

Avantages

The ease of use and how it provided our organization with a platform that could map processes, clearly made a difference. Although, the biggest argument in favour of Gluu might be its ability to streamline workflows and hence reducing defects. By designing your own standard processes in Gluu, where you can add different instructions, checklists and roles, Gluu thereby enables you to ensure high quality processes.
All the above combined with a great user interface - provide you with a strong platform!

Inconvénients

My experience with Gluu so far, has entailed limited cons. Since most of the features that I missed in the beginning, were later released. The only minor thing is that Gluu builds upon a process understanding which you then need to establish at your organization. An element which I also perceive as an advantage for Gluu, since a common language can then be established.

Avantages

The platform is very intuitive and easy to use. It does not require much training, compared to other software solutions. I really like how it takes a more holistic view of the challenges that we face as a Process Excellence Team by including work instructions, communications etc. Everything you need regarding a process collected in one place.

Inconvénients

It currently doesn't include process mining and only has limited Enterprise Architecture capabilities. So other tools may also be needed.

Avantages

- Great tool that combines process design & work instructions
- Easy to learn for non IT users
- In just a short time you get a visible process that you can share with others
- Pro-active customer support
- Easy to manage as an administrator

Inconvénients

Implementing a process mindset is a daunting task. Our organisation was reluctant to start, so I think the hardest challenge for us was the change management rather than actually using Gluu. Gluu had some helpfull Process Owner training courses that actually helped and please consider getting help from Gluus consulting partners.

Avantages

Core processes are about to be standardized - and as our organization execute our tasks and projects on the Gluu platform, we are about to skip manual and slow cooperation and gain an easy, documented, high-level performance within our processes and tasks. Thanks to Gluu to bring life into our processes.

Inconvénients

The software is a generic tool. Therefore you can't ask for very individual adaptions. On the other hand, if we could, it would never be available for such a low price. However, the Gluu Team are helpful to develop elements that fit the generic philosophy.

Avantages

The ease of use is amazing for this product. Creating flowcharts and implementing our own processes has never been easier. Our users are very happy with the implementation.

Inconvénients

Lining up the different boxes can be a little bit tricky, but after getting used to it it easier.
Also creating boxes outside of a swimming lane would also be nice.

Avantages

Elegant simplicity
Makes reflecting upon and updating organisational processes a breeze
Makes collaborating on, reviewing and enhancing organisational processes a pleasure
Able to access and use one to four processes for free without a time limit.

Inconvénients

None, unless your organisation is of the 'command and control' variety - that does not want to engage its people and process owners heads and hearts - in continuously improving.

Avantages

Gluu is an easy to use and still actively developed business process management tool with a reasonable pricing. After comparing many tools in the market, we choose Gluu for mapping and documenting our business processes. 
This tool is easy to use which enhanced the productivity of mapping, documenting and editing the processes we put into this system. It encourages the whole team to take part and contribute to the whole process mapping tasks. 

The business development team from Gluu is also helpful at each stage of our process management project. They understand what we need, sharing their insights, and answering our queries in timely bases. They even collaborate with us when they are developing new features.

I'm excited that I have found Gluu for managing our processes, and I would recommend this tool for anyone who starts to manage their internal processes.

Inconvénients

The tool is more internal based, it would be good if it has a portal for external users' participation.

I'm looking forward to seeing Gluu has more integration options with other business systems.

Avantages

Simplicity. Ease of use. The right balance, have all the most needed function, feature for BPM, Process optimization and automation. No need for deep technical skills in-house. No need for other solutions, fits good with the rest of the Microsoft productivity Tools, and therefor all so easy to get distributed, known out in the organization.

Inconvénients

Missing the possibility to do minor personalization's and custom fields

Avantages

Gluu lets me engage my clients' staff in working with their business processes. It's great to be able to collaborate online via Teams and Gluu.

Inconvénients

I haven't experienced that I felt something missing

Avantages

The Gluu software platform provides visible workflows that are easy for people to understand and learn the existing process model. Everyone knows their contribution to the process as it flows across various organizational boundaries. As people learn the other aspects of processes that they are not familiar with, more and more ideas are generated to improve processes from the perspective of the entire organization and the customer rather than sub-optimizing for a portion of the process flow.

Inconvénients

It takes time to learn Gluu well enough to demonstrate it's value to the organization. The support organization is extremely helpful. Do not hesitate to use them!

Avantages

Creating & sharing processes within your organization has never been easier

Inconvénients

The editor for editing process flows might me enhanced with additional features

Avantages

Gluu's a star at shedding light on our work processes so they make sense to everyone. It's like our guidebook for how things happen.

Inconvénients

There are no cons in my opinion. It's a truly great product in every aspect.

Avantages

Easy to install and use. Very intuitive for both content givers and content consumers

Inconvénients

Modelling graphic could be better but minor detail

Avantages

The software is really easy to use. I was looking for software that can be used by everyone in the company without needing one-on-one training. Gluu is self-explanatory.

Inconvénients

Drawing the lines between activities initially irritated me, because I accidentally made "kinks" in them the whole time, but I am used to them now.

Avantages

From small micro-managed startups like our own, to larger, integrated companies with a significant workforce - Gluu offers a comprehensive Business Process Management suite for operations of all sizes. It's process-design and management tools are fully intuitive, and the product as a whole can be deployed with little to no prior training.

Inconvénients

Gluu offers everything in terms of BPM that we could ever have needed; there are no cons. The product is extensively documented, and responses from their representatives is swift.